The automotive distribution industry on 25th, 26th and 27th May 2010gathers in Verona, Italyto face the new challenges

2010

Developed by

Automotive Dealer DayA successful business formatAutomotive Dealer Day is a format containing information, strategies and tools for dealers, repairers, service and after-sales providers, managers from automakers and other players in the distribution chain.

Workshop at 360 degrees on relevant topics for the business with Italian and foreign speakers, together with an exposition floor with companies providing products and services focusing on vehicle sales and after-sales.

It is a unique opportunity to face the new challenges: new trends, new stimuli, innovative tools, and more fruitful relationships.

TARGET PARTICIPANTS:

• Dealers/distributors• Authorizedrepairers• Independentrepairers• Managersfromautomakers• Providersofdealer-orientedproductsandservices• Playersofthecommercialandindustrialvehicleindustry• Playersinthetractorbusiness• Otherindustryplayers

2

New formula extended to 3 daysAfter the great 2009 success, Automotive Dealer Day reaches its 8th edition on 25th, 26th and 27thMay2010withimportantnewsand new objectives.

For the first time the days will be 3, with Tuesday 25thMaydedicatedtoDealerMeetingsandSynergyMeetingsorganizedwithDealer Associations, Automakers and other industry players, with the exposition floor open in the afternoon.

The 2010 program aims at integrating a strategic view with operational aspects to manage the vehicle distribution business, showcasing the many and important best practices in the industry, also from abroad.

3

2010

The largest event in Europe and the second world largest event for automotive distribution playersThe 2009 edition, with almost 3,000 participants (+40%) and an

exposition floor extended to 7,000sqm, has led Automotive Dealer

Day to the first place in Europe and to the second place worldwide

forsizeandattendanceamongeventsfocusingautomotive

distribution (the world’s largest event remains the ‘Nada Convention

& Exposition’ in the USA, with approximately 9.000 participants).

4

New relevant topics for 2010The program of Automotive Dealer Day, coordinated by Leonardo

Buzzavo,featuresmanyparallel sessions with over 50

speakers from Italy and abroad, allowing each participant to

deepenhisorhermostinterestingtopicsinacustomizedway.

The simultaneous translation in Italian-English of the main

workshops makes the initiative an opportunity also for international

players.

5

Workshop themesw Automotive industry and new outlook w Best practices from the world w Italy and international market trends w Implications of the new BE regulation w Non conventional marketing

w Managingthedealershipduringtimesofcrisisw Administrative management of the dealership w Finance and business management of the dealership w Business market w Used cars management

w Financial services w People,organizations,performancew Emotional dynamics in the firm w Organizationsinmusicalkey

w After-sales scenario in Italy w After-sales processes w Business experiences in auto repair w Parts managementw Body shop management

Keep track of program updates and news on www.dealerday.it

6

Confirmed Speaker list

Dealers and automakers

Keep track of program updates and news on www.dealerday.it

7

LeonardoBuzzavo LucaMontagner Giuseppe Volpato

Alberto Di Tanno (Gruppo Intergea)

Francesco De Carolis (MirandaAutomotive)

Loris Casadei (Porsche Italia)

AntonioSacristánMillán(Mercedes-BenzFinancialServices Italia)

Alessandro Ferrari (Gruppo Autotorino)

Gaetano Thorel (Ford Italia)

Confirmed Speaker listPress, university and other experts

8

MarcAguettaz(GiPA Italia)

Luca Ciferri (Automotive News)

MargheritaDaCortàFumei(Ca’FoscariFormazioneeRicerca)

Pier Luigi Del Viscovo (CentroStudiFleet&Mobility)

Adriano Gios (StudiodiConsulenzaAziendale)

MarcoGrilli(Studio Legale Tributario Grilli)

Giacomo Jannotta (Studio Jannotta)

Gianluca Lombardi Stocchetti (UniversitàBocconi)

FrancoMarzo(smart management)

ClaudioMonte(MCNetwork)

GiuseppePianoMortari(Assofin)

Gian Primo Quagliano (Centro Studi Promotor)

Cesare Soresina (PR3Consulting & Partnership)

Tommaso Tommasi (InterAuto News)

Rossano Galtarossa (Italian competition rower and Olympicchampion)

Pierluigi Collina (Italian former soccer referee)

And with the participation of:

9

Confirmed Speaker listInternational SpeakersJosé Maurício Andreta Júnior (Brazil)JoséMaurícioAndretaJúnior, ispresidentofGrupoAndreta,adealer

group representing 8 brands (Fiat, Ford, GM,Volkswagen, Peugeot,

Renault,Hyundai,SsangYong)and2motobrands(YamahaeSuzuki).

The group is composed by 20 dealerships, 5 more dealerships are

in a construction phase. Andreta Jr served as President of ABRACAF

(Brazilian Fiat Dealer Association), vice-

presidentofFENABRAVEandSINCODIV,

regional director of ABRAC (Brazilian

GM Dealer Association) andABRACOP

(Brazilian Peugeot Dealer Association).

At the moment he is part of the Board

of Former Presidents of ABACAF, vice

president of SINCODIV and is regional

directorofABRACOP.

Bruce Bendell (USA)BruceBendell is theDealerPrincipal for theMajorWorldAutomotive

Group Dealerships, which encompasses more than 15 new car franchises

and related companies. At age 55, he is the Chairman of the Board and

CEOoftheMajorAutomotiveCompanies,Incalsotheco-founderand

CEOof itsautomotivesubsidiaries,alongwithbeingaprincipalof the

Cityworld Automotive Group in the Bronx.

After purchasing his first used car from

MajorChevrolet, Inc. In1972and then

buying the franchise in 1985, Major

Chevrolet/Automotive Group has grown

from 10 million in sales, to over 400

million in sales, and was the recipient or

the 50th largest privately owned business

award in Queens, Brooklyn Staten Island

before it went public in 1998.

John Whiteman (UK)JohnWhitemanisManagingDirectorofICDP.HehasbeenleadingICDP

since July 1999, and has taken a particular interest in Block Exemption

issues, dealer groups, and franchise structure and development issues.

Prior to joining ICDP, he was Group Strategic Development Director at

Inchcape plc, where he was responsible for driving the group’s strategy

at Board level, and for guiding divisional

strategies and business development

across 33 countries. He was Inchcape’s

director on the Board of Toyota GB, and

was involved in many automotive related

projects. Among his earlier Inchcape

roles, he was Planning and Development

Director ofMannEgerton,workingwith

50 retail businesses in three countries

and an extensive leasing operation.

Andrew Tongue (UK)Andrew Tongue is a director of ICDP, and manages the programme’s

global network of researchers and projects. In May 2000, he was

appointed to the main board of ICDP.

He has over 12 years experience in

the car industry, having completed a

Doctoral study at the University of Bath

into the evolution of distribution chain

structures in the European car market,

and leads ICDP’s public policy work,

advising sponsors and other key industry

actors on developments in the legislative

environment governing the selling,

marketing and use of vehicles at the

national and pan-European levels, with the Block Exemption a current

major focus of attention.

Giambattista Biasizzo (Brazil)Giambattista Biasizzo is a Brazilian consultant of

Italian origin. For 25 year he has been

working in Fiat Automóveis with different

functions: director of quality, service,

after-sales, warranty. Since 1999 he

cooperates with many automakers as a

consultant, focusing particularly on after-

sales restructuring.

Keep track of program updates and news on www.dealerday.it

10

New 201025th May Newfor2010:daydedicatedtoDealerMeetingsandSynergyMeetingswithDealerAssociations,Automakersandotherindustryplayers. The exposition floor is open in the afternoon.

26th May

Day dedicated to strategies for dealers and automakers: best practices,markettrends,dealershipreorganization,Forum.

27th May Day dedicated to strategies for dealers and automakers plus special topics: After-sales, Business market, Vincom (industrial and commercial vehicles), Tao (tractor).

11

Automotive Dealer Day is the most important networking forum in Europe for the automotive distribution industry.

This year’s 8th consecutive edition will feature more options for international attendees.- An International Automotive Room meeting, specially tailored to international guests in the afternoon of 25thMay.-Manyworkshops(mosttranslatedintoEnglish)overthefollowing2days across a wide range of topics.- An enhanced International Lounge to facilitate networking and exchange of information and ideas among international guests and with key Italian players. - A special “International Dealer Night” in the evening of 25thMaywhereall international participants will be welcome.- A special “V-Party” in the evening of 26thMayforsocializationand networking.- An extended exposition floor with international companies supporting the distribution business.

Some workshops will also be translated in selected languages. Please contact us directly for more details.

Automotive Dealer Day is developed by:

Quintegia srlVialeLuzzatti,88-31100Treviso(Italy)E-mail: info@dealerday.itInternet: www.dealerday.itTel.: + 39 0422 262997Fax: + 39 0422 029903

2010

Automotive Dealer Day is held in Verona (Italy)

Address: Verona Fiere Congress CenterViale del Lavoro, 8 - 37135 Verona (VR) Italy

EarlybirdregistrationsstartonMarch23rd, 2010.

Visitor registration:Earlybirdregistration(deadline24/4/2010) € 180,00 + VATRegularregistration(after25/4/2010) € 225,00 + VATAdditional participants from same company € 120,00 + VAT

For registration fees for groups with over 20 participants please contact us directly.

For information or to register, visit:www.dealerday.itor contact:Elisa Giachelle - giachelle@quintegia.it