Apprisal Ppt

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    Competencies, Skills andAttributes in a performance

    Appraisal form

    By B N Nagaraj

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    Performance Appraisal

    The Appraisal and career Planning aims at

    providing people assets to the organisation

    Helps best use of Management resources Provides opportunities for self development

    Helps to find out potential employees to grow in

    the organisation Helps in identifying Training needs

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    Aims of Performance Appraisal

    COMPANY NEEDS

    1. Achievement in the year against plans

    2. Personal traits and skills, strength and

    weakness

    Potential for growth

    Need for training and development

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    Aims of Performance Appraisal

    MANAGERS NEED

    What is expected out of his team

    Feed back of strengths and weakness Improve performance and effectiveness

    Training need identification

    Achievement and self development Potential to grow

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    Appraisal Process

    A good Appraisal Form is the central core of the appraisalprocess

    Have to design separate Appraisal forms for different

    levels. Should have different attributes for different levels

    Should have scope for self assessment

    Should have scope for agreement and disagreement

    Training need identification It should be Joint, Participative and Open

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    Appraisal Process

    Intended to bring Mutual Commitment

    between appraiser and appraisee

    Fair and Objective Consistency and should not set in bias

    and prejudice

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    Attributes for different levels

    Frame different attributes for different levels

    For easy and user friendly form divide the group

    of employees to 4 groups. Viz :

    Top Management

    Senior Management Middle Management

    Executives/ Junior Ex/ management staff

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    Attributes for different levels

    Have not more than 7 attributes / criteria for each level

    Explain clearly each attributes in simple terms for the

    assessor to understand while rating the employees

    To under stand better by the appraiser and apraisee

    each attribute to be described with criteria by bullet

    points what exactly it means.

    There might be same or overlapping attributes for

    different levels due to nature of work

    Create separate forms for each level with attribute and

    criteria under each attribute.

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    Attributes forTop Management

    First Attribute

    PLANNING & STRATEGIC THINKING Short term / long term planning Innovative approach

    Identifying new areas

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    Attributes forTop Management

    Second attribute

    CONCEPUTAL & ANALYTICL THINKING Statistical data Develop new alternative concept

    Research oriented

    Carrying Diagnosis / Solutions

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    Attributes forTop Management

    Third attribute

    SELF IMAGE & PERSONAL STYLE Confidence level Stimulating others to challenge

    Organising ability

    Task master

    Good listener

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    Attributes forTop Management

    Fourth attribute

    MAN MANAGEMENT Team building / Team spirit Concern for others

    Training and development

    Flexible management style

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    Attributes forTop Management

    Fifth attribute

    KEY RESULT AREAS Setting key objectives Prioritization

    Targets and achievements

    MIS

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    Attributes forTop Management

    Sixth Attribute

    GENERAL MANAGEMENT SKILLS Ability to handle crisis Resource management

    Communication system

    Professionalism

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    Attributes forTop Management

    Seventh Attribute

    BUSINESS DEVELOPMENT Entrepreneurial approach Cost and quality effectiveness

    Documentation / effective implementation

    Developing new ideas and process

    Brand image building

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    Attributes forSenior Management

    First attribute CONCEPTUAL & ANALYTICAL APPROACH Essential data generation

    Research Orientation

    Planning

    Developing alternate solutions

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    Attributes forSenior Management

    Second attribute

    INITIAVE AND DRIVE Goal setting Proactive behavior

    Labour & crisis management

    Utilizing opportunities

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    Attributes forSenior Management

    Third attribute

    MAN MANAGEMENT Responding to subordinates and boss feelings Providing growth opportunities

    Training, Coaching & mentoring skills

    Tolerance for mistakes & corrections

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    Attributes forSenior Management

    Fourth attribute

    KEY RESULT AREAS Focus on Key results Best use of resources

    Good rapport building

    Additional responsibility / aptitude / attitude

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    Attributes forSenior Management

    Fifth Attribute

    SKILLS AND EFFICIENCY Communication / multi skills Implementation of innovative systems

    Accept Change

    Deliver on time

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    Attributes forSenior Management

    Sixth attribute

    CHANGE ORIENTED LEADERSHIP Self confidence Inspiring others

    Setting examples

    Developing Leadership

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    Attributes forSenior Management

    Seventh attribute

    BUSINESS DEVELOPMENT Capacity to understand business Cost and quality effectiveness

    Self of belongingness

    Develop vendors / Alternative resources

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    Attributes forMiddle Management

    First Attribute COMMUNICATIONAND INFLUENCING SKILLS

    Effective Communication skills Good correspondence skills

    Positive influencing skills

    Usage of electronic media

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    Attributes forMiddle Management

    Second Attribute

    PROBLEM SOLVING SKILLS Resolving problems Developing alternative methods

    Developing new technical skills

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    Attributes forMiddle Management

    Third Attribute

    CREATIVE AND ANALYTICAL ABILITY New method of working Logical thinking

    Innovation and delegation

    unlearning

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    Attributes forMiddle Management

    Fourth Attribute

    ROLE OF A MANAGER Potential to take higher responsibility Planning, Motivating and controlling

    Authority and delegation

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    Attributes forMiddle Management

    Fifth Attribute

    BASIC PEOPLE MANAGEMENT Achieving results through people Cordial relationship in the department

    Setting Performance goals

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    Attributes forMiddle Management

    Sixth Attribute

    RESOURCES MANAGEMENT Working with available resources Identifying and drawing resources

    Prioritizing resources / jobs / work

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    Attributes forMiddle Management

    Seventh Attribute

    TEAM BUILDING AND LEADERSHIP Building teams and working in teams Adaptability and acceptability

    Lead by examples

    Effective implementation

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    Attributes forExecutive /Jr Management

    First Attribute JOB KNOWLEDGE & TECHNICAL SKILLS

    Understanding the job Problem solving

    Technical ability / profession ability

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    Attributes forExecutive /Jr Management

    Second Attribute

    DEPENDABILITY Can be relied upon Does not need frequent follow up

    Attendance and high level energy

    Proactive

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    Attributes forExecutive /Jr Management

    Third Attribute

    INTERPERSONAL SKILLS Intra and Inter departmental relationship Co-operation and understanding

    Tolerance / stress management

    Crisis Management

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    Attributes forExecutive /Jr Management

    Fourth Attribute

    INITIATIVE AND RESOURCEFULNESS Ability to take new assignment Finding out new ways of working

    Cost and Quality consciousness

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    Attributes forExecutive /Jr Management

    Fifth Attribute

    COMMUNICATION SKILLS Ability to express and listen Ability handle company correspondence

    Body language

    Use of electronic medias

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    Attributes forExecutive /Jr Management

    Sixth Attribute

    CREATIVE / ANALYTICAL SKILLS Ability to generate new ideas Systematic way of working / learning

    Analyze the data and work on it

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    Attributes forExecutive /Jr Management

    Seventh Attribute

    TEAM WORKING AND LEADERSHIP Working with teams Task completion ability

    Leading by examples / set examples

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    General points to be covered

    The said attributes are only guide lines and not exhaustive.

    While designing the appraisal forms, in all Appraisal formsother Criteria which are applicable to relevant levels may beincorporated.

    Appraisal forms should find place for : Employee Strength Areas of improvement

    Hindrance for performance

    Assessor comments / Assessee comments Signature of both for having told / understood the feed back

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    Rating Scale

    Rating may be on any one scale

    1 to 10 scale

    A,B,C,D,E

    Separate Weight age for each attribute depending on the

    level

    Example : for Managers- ability to manage, planning to

    have more weight age. For lower levels ability on job

    knowledge / Dependability.

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    Assessment

    Each Attribute to be assessed separatelyOver all rating is not just sum total of all

    attributes An individual may be good in some attributes

    and weak in others.While making an over all assessment consider

    the required important attributes that level andassess.

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    Counseling

    All good performance appraisal process endswith good counseling.

    The employee should be told about his strengthsand areas of improvement (Feed back).

    Have to arrive at amicable consent Should end with WIN- WIN situation and no

    heart burns Design separate self assessment form for each

    individual for appraisal review.

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    Conclusion

    HR to Brief all the assessors the dos and dontsbefore assessing a person

    Never ridicule, condemn or throw aspersions

    Assessment to be done for all the 12 months or 6months, as the case may and not just last monthperformance in mind.

    Use critical incidence diary for each person and note

    down all good performance / bad performance throughout the year as and when it occurs so that it will beeasy to assess at the end of the year.

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    Thank you

    B N Nagaraj