Apprisal Ppt
Transcript of Apprisal Ppt
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Competencies, Skills andAttributes in a performance
Appraisal form
By B N Nagaraj
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Performance Appraisal
The Appraisal and career Planning aims at
providing people assets to the organisation
Helps best use of Management resources Provides opportunities for self development
Helps to find out potential employees to grow in
the organisation Helps in identifying Training needs
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Aims of Performance Appraisal
COMPANY NEEDS
1. Achievement in the year against plans
2. Personal traits and skills, strength and
weakness
Potential for growth
Need for training and development
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Aims of Performance Appraisal
MANAGERS NEED
What is expected out of his team
Feed back of strengths and weakness Improve performance and effectiveness
Training need identification
Achievement and self development Potential to grow
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Appraisal Process
A good Appraisal Form is the central core of the appraisalprocess
Have to design separate Appraisal forms for different
levels. Should have different attributes for different levels
Should have scope for self assessment
Should have scope for agreement and disagreement
Training need identification It should be Joint, Participative and Open
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Appraisal Process
Intended to bring Mutual Commitment
between appraiser and appraisee
Fair and Objective Consistency and should not set in bias
and prejudice
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Attributes for different levels
Frame different attributes for different levels
For easy and user friendly form divide the group
of employees to 4 groups. Viz :
Top Management
Senior Management Middle Management
Executives/ Junior Ex/ management staff
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Attributes for different levels
Have not more than 7 attributes / criteria for each level
Explain clearly each attributes in simple terms for the
assessor to understand while rating the employees
To under stand better by the appraiser and apraisee
each attribute to be described with criteria by bullet
points what exactly it means.
There might be same or overlapping attributes for
different levels due to nature of work
Create separate forms for each level with attribute and
criteria under each attribute.
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Attributes forTop Management
First Attribute
PLANNING & STRATEGIC THINKING Short term / long term planning Innovative approach
Identifying new areas
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Attributes forTop Management
Second attribute
CONCEPUTAL & ANALYTICL THINKING Statistical data Develop new alternative concept
Research oriented
Carrying Diagnosis / Solutions
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Attributes forTop Management
Third attribute
SELF IMAGE & PERSONAL STYLE Confidence level Stimulating others to challenge
Organising ability
Task master
Good listener
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Attributes forTop Management
Fourth attribute
MAN MANAGEMENT Team building / Team spirit Concern for others
Training and development
Flexible management style
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Attributes forTop Management
Fifth attribute
KEY RESULT AREAS Setting key objectives Prioritization
Targets and achievements
MIS
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Attributes forTop Management
Sixth Attribute
GENERAL MANAGEMENT SKILLS Ability to handle crisis Resource management
Communication system
Professionalism
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Attributes forTop Management
Seventh Attribute
BUSINESS DEVELOPMENT Entrepreneurial approach Cost and quality effectiveness
Documentation / effective implementation
Developing new ideas and process
Brand image building
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Attributes forSenior Management
First attribute CONCEPTUAL & ANALYTICAL APPROACH Essential data generation
Research Orientation
Planning
Developing alternate solutions
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Attributes forSenior Management
Second attribute
INITIAVE AND DRIVE Goal setting Proactive behavior
Labour & crisis management
Utilizing opportunities
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Attributes forSenior Management
Third attribute
MAN MANAGEMENT Responding to subordinates and boss feelings Providing growth opportunities
Training, Coaching & mentoring skills
Tolerance for mistakes & corrections
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Attributes forSenior Management
Fourth attribute
KEY RESULT AREAS Focus on Key results Best use of resources
Good rapport building
Additional responsibility / aptitude / attitude
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Attributes forSenior Management
Fifth Attribute
SKILLS AND EFFICIENCY Communication / multi skills Implementation of innovative systems
Accept Change
Deliver on time
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Attributes forSenior Management
Sixth attribute
CHANGE ORIENTED LEADERSHIP Self confidence Inspiring others
Setting examples
Developing Leadership
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Attributes forSenior Management
Seventh attribute
BUSINESS DEVELOPMENT Capacity to understand business Cost and quality effectiveness
Self of belongingness
Develop vendors / Alternative resources
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Attributes forMiddle Management
First Attribute COMMUNICATIONAND INFLUENCING SKILLS
Effective Communication skills Good correspondence skills
Positive influencing skills
Usage of electronic media
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Attributes forMiddle Management
Second Attribute
PROBLEM SOLVING SKILLS Resolving problems Developing alternative methods
Developing new technical skills
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Attributes forMiddle Management
Third Attribute
CREATIVE AND ANALYTICAL ABILITY New method of working Logical thinking
Innovation and delegation
unlearning
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Attributes forMiddle Management
Fourth Attribute
ROLE OF A MANAGER Potential to take higher responsibility Planning, Motivating and controlling
Authority and delegation
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Attributes forMiddle Management
Fifth Attribute
BASIC PEOPLE MANAGEMENT Achieving results through people Cordial relationship in the department
Setting Performance goals
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Attributes forMiddle Management
Sixth Attribute
RESOURCES MANAGEMENT Working with available resources Identifying and drawing resources
Prioritizing resources / jobs / work
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Attributes forMiddle Management
Seventh Attribute
TEAM BUILDING AND LEADERSHIP Building teams and working in teams Adaptability and acceptability
Lead by examples
Effective implementation
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Attributes forExecutive /Jr Management
First Attribute JOB KNOWLEDGE & TECHNICAL SKILLS
Understanding the job Problem solving
Technical ability / profession ability
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Attributes forExecutive /Jr Management
Second Attribute
DEPENDABILITY Can be relied upon Does not need frequent follow up
Attendance and high level energy
Proactive
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Attributes forExecutive /Jr Management
Third Attribute
INTERPERSONAL SKILLS Intra and Inter departmental relationship Co-operation and understanding
Tolerance / stress management
Crisis Management
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Attributes forExecutive /Jr Management
Fourth Attribute
INITIATIVE AND RESOURCEFULNESS Ability to take new assignment Finding out new ways of working
Cost and Quality consciousness
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Attributes forExecutive /Jr Management
Fifth Attribute
COMMUNICATION SKILLS Ability to express and listen Ability handle company correspondence
Body language
Use of electronic medias
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Attributes forExecutive /Jr Management
Sixth Attribute
CREATIVE / ANALYTICAL SKILLS Ability to generate new ideas Systematic way of working / learning
Analyze the data and work on it
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Attributes forExecutive /Jr Management
Seventh Attribute
TEAM WORKING AND LEADERSHIP Working with teams Task completion ability
Leading by examples / set examples
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General points to be covered
The said attributes are only guide lines and not exhaustive.
While designing the appraisal forms, in all Appraisal formsother Criteria which are applicable to relevant levels may beincorporated.
Appraisal forms should find place for : Employee Strength Areas of improvement
Hindrance for performance
Assessor comments / Assessee comments Signature of both for having told / understood the feed back
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Rating Scale
Rating may be on any one scale
1 to 10 scale
A,B,C,D,E
Separate Weight age for each attribute depending on the
level
Example : for Managers- ability to manage, planning to
have more weight age. For lower levels ability on job
knowledge / Dependability.
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Assessment
Each Attribute to be assessed separatelyOver all rating is not just sum total of all
attributes An individual may be good in some attributes
and weak in others.While making an over all assessment consider
the required important attributes that level andassess.
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Counseling
All good performance appraisal process endswith good counseling.
The employee should be told about his strengthsand areas of improvement (Feed back).
Have to arrive at amicable consent Should end with WIN- WIN situation and no
heart burns Design separate self assessment form for each
individual for appraisal review.
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Conclusion
HR to Brief all the assessors the dos and dontsbefore assessing a person
Never ridicule, condemn or throw aspersions
Assessment to be done for all the 12 months or 6months, as the case may and not just last monthperformance in mind.
Use critical incidence diary for each person and note
down all good performance / bad performance throughout the year as and when it occurs so that it will beeasy to assess at the end of the year.
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Thank you
B N Nagaraj