Accelerate Your Career with Emotional Intelligence · University Instructor ... Emotional...

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Accelerate Your Career with Emotional Intelligence

Transcript of Accelerate Your Career with Emotional Intelligence · University Instructor ... Emotional...

Accelerate Your Career with Emotional Intelligence

Facilitator

Darrell Lim

Executive Coach, Consultant & University Instructor

Oak Management Consulting

@darrelljlim

Emotional Intelligence

“The ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in the self and others”

– Mayer, Salovey & Caruso

Activity 1

• Word Association Exercise..

”TRUST”

Emotional Intelligence

• Why it is SO important…

The essence of effective

leadership. The necessary glue to

link technical skills and IQ

together.

EQ is an essential ingredient to top performance.

RELATING to others is a key competency in leaders

EQ distinguishes great

leaders from merely

good ones

EMOTIONAL INTELLIGENCE

What is Emotional Intelligence? Self Awareness: Knowing one’s internal states, preferences,

resources and intuitions

Self Regulation: Managing one’s internal states, impulses and resources.

Motivation: Emotional tendencies that guide or facilitate reaching goals.

Empathy: Sensing what people feel, being able to take on their perspective and cultivate rapport with a broad diversity of people

Social Skills: Adeptness at inducing desirable responses in others.

Self AwarenessINTRAPERSONAL(self focused)

INTERPERSONAL(other focused)

Awareness: The degree to which people seem in touch with their emotions

EmotionalPERCEPTION

Detection: The degree to which people seem aware of others’ emotions

Regulation: The degree to which people seem to maintain positive emotional states

EmotionalCONTROL

Influence: The degree to which people seem intentionally to affect others’ moods, thoughts, and behaviors

Expression: The degree to which people seem to communicate desired emotional states to others

EmotionalSHARING

Empathy: The degree to which people seem to feel what others are feeling

Self Awareness

• Emotional awareness• Accurate self assessment• Self-confidence

Which ones are you currently excelling at? And which ones do you need to work on?

Activity #2

• Get into pairs …

• Round 1: Tell your partner all of your “have to’s” and “must do’s” coming up in the next week. You’ll have 30 seconds, and then switch up

• Round 2: Convert the “have to’s” and “must do’s” into “I choose to” or “I’m going to.

Self Regulation

Self Regulation

Self Regulation

• I can’t do anything let’s think about some possibilities.

• That’s just who I am I can change the way I am.

• He drives me up the wall I can choose how I’ll let him affect me.

• I can’t or I have to I will decide and I will choose.

Self Regulation

• Self-control• Trustworthiness• Conscientiousness• Adaptability• Innovation

Which ones are you currently excelling at? And which ones do you need to work on?

Motivation

• Achievement Drive• Commitment• Initiative• Optimism

Which ones are you currently excelling at? And which ones do you need to work on?

Activity #3

• Find one partner to do this with

• Tic – Tac – Toe !

• Win as many times as you can within 60 seconds

Empathy

• Understanding Others• Service Orientation• Leveraging Diversity• Political Awareness

Which ones are you currently excelling at? And which ones do you need to work on?

Social Skills

• Influence• Communication• Conflict Management• Leadership• Change Catalyst

Which ones are you currently excelling at? And which ones do you need to work on?

Discussion

What are you going to do about the top 3 items that you know is holding you back from moving onto the next

stage of your career?

Follow Up …

• Suggestions On How To Incorporate More Emotional Intelligence Into Your Context.

• Interested in a FREE Emotional Intelligence Assessment? Email [email protected]

Learn More• Emotional Intelligence

Daniel Goleman (1995)

• Working with Emotional Intelligence

Daniel Goleman (2000)

• Primal Leadership: Learning to Lead with Emotional Intelligence

Daniel Goleman (2013)

• Understanding and Developing Emotional IntelligenceOliver Serrat at Cornell University, School of Industrial and Labour Relations (2009)

• The 7 Habits of Highly Effective PeopleStephen Covey (1989)