Accela Corporate Story - Engagement Makes All The Difference
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At Accela, we believe that engagement makes all the difference. We're ushering in a new era where democracy thrives when government works directly with the people, coming to citizens on their terms, through mobile devices, social media and networks, and open data. Accela provides solutions to government agencies of all sizes to automate and streamline civic processes around land and asset management, licensing, legislative management, recreation and resource management, public health and safety, and more. From making it easier to open and run a business, to completing permits and inspections, to making city council meeting agendas, minutes and decisions available online, our tested, secure Civic Platform provides the foundation for creating the two-way flow of data that makes engagement possible and helps to build the bridge between agencies and citizens. With the Civic Platform, agencies have the flexibility, options and scalability to continue to innovate over time without investing in new technology. Whether deployed in the cloud or on premise and regardless of agency size or budget, the solutions built on the Civic Platform streamline and accelerate services through online citizen access, mobile solutions, improved workflow and the elimination of paperwork. And with access to CivicData.com, a free open data portal, agencies can be more transparent. Accela’s open platform approach provides benefits to partners and developers who can create and deliver innovative solutions and civic apps that extend Accela solutions—creating efficiencies for agency staff and increasing citizen engagement with government. The Platform includes APIs, Software Development Kits (SDKs) and scripting to help speed deployment, and our growing ecosystem helps these partners build profitable businesses while revolutionizing the way government operates. Today, Accela serves hundreds of agencies around the world, facilitating thousands of services and millions of transactions daily. We believe a new era is arriving in which government for the people is coming to the people. By working together, we can build communities that citizens love and feel passionate about. That’s a good thing for improving democracy and the heroes who make it run.
Transcript of Accela Corporate Story - Engagement Makes All The Difference
[Presentation Title] – pg 1
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Your agency exists to serve citizens.
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But if government serves citizens… why are citizens so often frustrated with their
government?
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Is it possible to imagine that people might one day feel satisfied – even delighted – when
interacting with government?Wouldn’t we have far better communities?
And a far better democracy?
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We think so, and we think that engagement makes all the difference.
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When government comes to citizens on their terms, through mobile, social and open data…
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When getting a permit is more like tracking a package on FedEx than waiting in line at the post
office.
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When sharing a suggestion for improvement is more like writing a Yelp review than filing your
taxes.
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When government spends more time listening because routing administration is as streamlined
as an Amazon supply chain.
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You unlock the power of citizen engagement – working hand in hand with people to build
better communities and rebuild trust in government.
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Accela makes it safe and truly affordable to start engaging because not only do we understand
what citizens want, we understand what agencies need.
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See, we speak citizen – understanding their need for instant response, 24/7 availability, two-way
conversations and constant innovation.
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But we are just as fluent in speaking government – understanding your needs for compliance,
transparency and financial stewardship.
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By speaking both these languages, we’ve been able to build the Accela Civic Platform. It’s the
tested, secure bridge between agencies and the devices already in your citizens’ hands.
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Today Accela offers solutions for: Land ManagementAsset Management
Licensing and Case ManagementRecreation and Resource management
Legislative ManagementPublic Health and Safety
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Off the shelf, the Accela Civic Platform creates the two-way flow of data that makes
engagement possible. But the rest, that’s up to you.
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Our open platform offers a free open data portal and allows for a large community of developers to build every imaginable citizen engagement
app, just like the iTunes store.What you do with the Accela Civic Platform is
limited only by what you and the Accela ecosystem can imagine.
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We believe a new era is arriving in which government for the people comes to the people. Together we can build communities that citizens
feel passionate about.That’s a good thing for improving democracy
and the heroes who make it run.
