Download - Accela Corporate Story - Engagement Makes All The Difference

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Your agency exists to serve citizens.

But if government serves citizens… why are citizens so often frustrated with their

government?

Is it possible to imagine that people might one day feel satisfied – even delighted – when

interacting with government?Wouldn’t we have far better communities?

And a far better democracy?

We think so, and we think that engagement makes all the difference.

When government comes to citizens on their terms, through mobile, social and open data…

When getting a permit is more like tracking a package on FedEx than waiting in line at the post

office.

When sharing a suggestion for improvement is more like writing a Yelp review than filing your

taxes.

When government spends more time listening because routing administration is as streamlined

as an Amazon supply chain.

You unlock the power of citizen engagement – working hand in hand with people to build

better communities and rebuild trust in government.

Accela makes it safe and truly affordable to start engaging because not only do we understand

what citizens want, we understand what agencies need.

See, we speak citizen – understanding their need for instant response, 24/7 availability, two-way

conversations and constant innovation.

But we are just as fluent in speaking government – understanding your needs for compliance,

transparency and financial stewardship.

By speaking both these languages, we’ve been able to build the Accela Civic Platform. It’s the

tested, secure bridge between agencies and the devices already in your citizens’ hands.

Today Accela offers solutions for: Land ManagementAsset Management

Licensing and Case ManagementRecreation and Resource management

Legislative ManagementPublic Health and Safety

Off the shelf, the Accela Civic Platform creates the two-way flow of data that makes

engagement possible. But the rest, that’s up to you.

Our open platform offers a free open data portal and allows for a large community of developers to build every imaginable citizen engagement

app, just like the iTunes store.What you do with the Accela Civic Platform is

limited only by what you and the Accela ecosystem can imagine.

We believe a new era is arriving in which government for the people comes to the people. Together we can build communities that citizens

feel passionate about.That’s a good thing for improving democracy

and the heroes who make it run.