WINS Data supplies a full range of business technical and operational support, from

data capture and processing to contact center/help desk services. Backed by multiple

professional European subsidiaries, WINS Data offers solutions and support

unparalleled in quality and responsiveness, at VERY cost-effective rates.

About WINS Data

WINS Data is a young well-established company headquartered in

San Diego, specializing in:

All the projects are always done well and will succeed. Our data management department

and contact center guarantee the high quality of the work as well as meeting client’s

expectations and demands.

- Data management

- Contact center/Help desk service

WINS Data! All we bring is your win!

The WINS Data concept:

2. Working arrangements with, and partial ownership of, a variety of experienced offshore vendors, to provide a wide suite of services and sufficient resources to accommodate fluctuating demands.

3. Total responsibility for documentation, training, and communications.

4. The continual presence of US managers and specialists in the offshore operations to assure the optimum of US-model information transfer, training, quality assurance, and responsiveness.

WINS Data! All we bring is your win!

1. An American company to work directly with American clients, while managing offshore operations transparently to the client.

Manuscript

Have old books or manuscripts,

very rare and valuable?

Bending, flattening, spreading or using flash and

intense light (as in scanners) may cause them

considerable damage?

Taking snapshots of the artifacts using a camera with a

disabled flash is not effective?

The text closer to the middle is not readable unless

you flatten the book or look at it at a different angle?

Manuscript

Manuscript can be integrated into Flexi Scribe – a WINS Data’s proprietary document management system. This allows WINS Data to provide the whole range of service from photographing pages to OCR and data

processing using the system Flexi Scribe.

Manuscript software deals with such situations!1) taking two (or more) angle shots of the appropriate page 2) merging them into one. 3) these snapshots are processed to produce a new image of the photographed with maximum of distortions reduced or eliminated. 4) the result of processing can be used both for OCR and for storing the snapshot of the page as an image file.

FlexiScribe

FlexiScribe – a flexible and powerful application employing

a revolutionary concept of handling input and processing

information.

FlexiScribe allows data capture and data entry for a stream

of incoming documents.

The Manager (or the Administrator) can define different

data processing tasks for different types of documents. In

general case this will be processing of scanned images,

submitted by the customer.

Depending on the type of images and the tasks required

the incoming images are automatically routed to different

services. 

FlexiScribe

The key services in the system are:

Document Definition and

Classification

Document Identification

Automatic Data Capture

Manual Data Capture and Verification

Automatic QA

Data Transformation and Output

FlexiScribeThis flexible and configurable architecture permits

addition of any number of services tailored for any kind of

data, language, document format, image file, or

information structure.     

Flexi Scribe introduces an entirely new level of flexibility

and response to WINS Data’s worldwide Data Processing

division; and represents another targeted success for

WINS Data’s Software Development team.

Data management services:

OCR;

Microfilm Conversion / Data Extraction;

Surveys and Questionnaires;

XML Articles processing;

Document Coding;

Technical Manuals.

WINS Data offers high quality, cost-effective data

management services ideally suited to high volume data

entry applications such as database compilations, claim

and file processing, electronic publications, etc.

Data capture from different sources:

Dictionary, Manuals, Encyclopedia etc; Surveys; Questionnaires; Index Cards; Quest/Customer comment cards, etc.

Output in a wide range of formats:

Database format; Excel Format; Word Format; Access Format; Text Format; Binary; HTML Format, etc.

WINS Data can provide Data management not only on the client’s platform, but also

using our own platforms for capturing, converting and processing data.

Contact-Center Services

WINS Data offers a full array of inbound and outbound contact

center services, including traditional live agent inbound support,

email/chat-room, Interactive Voice Response (IVR), and outbound

business-to-business programs. Acquisition of information via phone;

Manual recognition of unstructured information on

invoice and other documents images;

Analysis of unstructured information on document

images;

Contacting vendors via: phone, email, fax, IM, and

website.

Following up with the client on outstanding items;

Customer care hotline.

Job verification process:

All the calls are recorded to improve the service and check

up the work;

All the tasks are verified by the supervisors and managers;

Each call is controlled to be answered and every customer is controlled

to be called back;

The requests of the customers are recorded and implemented then.

Why WINS Data

WINS Data is your obvious choice for the worldwide

intelligence solutions at any project!

INTELLECTUAL RESOURSES

STRONG QUALITY ASSURANCE SYSTEM

FLEXIBILITY

ACCEPTABLE PRICES

CUSTOMER’S SATISFACTION

ONLY WINNING RESULTS!

WINS Data! Too many wins are never enough for us!

Feedback

Extended reports for the completed work on a daily, weekly,and monthly basis

Regular online conferences to discuss everyday routine and to respond to different issues in a timely manner

Visits of the client’s and WINS Data’s staff to ensure better communication and

provide necessary training

Day-to-day communication via Email (24 hours feedback guaranteed), instant messaging software (ICQ, Yahoo!, MSN, Skype), scheduled voice-enabled conferencing (NetMeeting).

Trainings online by means of WebEx (www.webex.com), GoToMeeting (www.gotomeeting.com), IM conferences  etc.

Summary:

We understand the user’s needs

We go deep into what users expect the software to do for

them, what they expect to get.

We think how the user will interact with the program and help him with

implementing and maintenance

We set reasonable expectations

We correctly estimate the size of the project

We use Shared Vision during the process

We take our time during the planning stages

We test early, often and correctly

We provide you with the feedback convenient for you

WE are focus on results, FOCUS ON WIN!

WINS Data! Too many WINS are never enough for us!

WINS Data is your way for winning and long-range

business, for happy and delightful

life!

WINS Data!

No games! Just WINS!

Street address:

5173 Waring Rd, Suite 501

San Diego, CA 92120

Telephone: +1 619 684 3058

Fax: +1 206 338 2043

Internet presence: www.winsdata.com