A COMPARISON OF AN INTEGRATED DIDACTIC AND …/67531/metadc... · integrated didactic and...
Transcript of A COMPARISON OF AN INTEGRATED DIDACTIC AND …/67531/metadc... · integrated didactic and...
A COMPARISON OF AN INTEGRATED DIDACTIC AND
EXPERIENTIAL APPROACH WITH THE TRADITIONAL
APPROACH IN THE PREPARATION OF COUNSELORS
APPROVED:
Graduate Committee: \
Maior Professor
,d: "inor Prof essoir
V n •£( t>\ Committee fn ember
tr-Committee Member
Dean of the School of Educatd?on
•f- *f~ V\ s~\ (~1 v n /ii i 4- C* 1 v Dean of the Graduate School
A COMPARISON OF AN INTEGRATED DIDACTIC AND
EXPERIENTIAL APPROACH WITH THE TRADITIONAL
APPROACH IN THE PREPARATION OF COUNSELORS
DISSERTATION
Presented to the Graduate Council of the
North Texas State University in Partial
Fulfillment of the Requirements
For the Degree of
DOCTOR OF PHILOSOPHY
By
Joyce^Buj^kner, B.A., M.S.E,
Denton, Texas
June, 1970
Copyright by-
Joyce Pannell Buckner
1970
TABLE OF CONTENTS'
Page
LIST OF TABLES V
Chapter
I. INTRODUCTION 1 Statement of the Problem . Hypotheses Background and Significance Definition of Terms Limitations of the Study Basic Assumptions
II. REVIEW OF THE LITERATURE 25
The Importance of the Therapeutic Triad in Causing Constructive Behavioral Change in Clients
The Source of the Therapeutic Conditions Within a Counseling or Therapy Session
Methods of Teaching the Therapeutic Triad
III. METHOD AND PROCEDURES . . 58
Subjects Description of Practicums" Procedure for Collecting Data Description of the Instruments Procedure for Treating Data
IV. STATISTICAL ANALYSIS OF RESULTS AND DISCUSSION 78
Analysis of Data Discussion of the Results
i n
Chapter Page
V. SUMMARY, FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS 9 8
Summary Findings Conclusions Recommendations
APPENDIX 1 0 6
BIBLIOGRAPHY 1 2 8
XV
LIST OF TABLES
Table Page
I. An Overview of Findings on the Therapeutic Effectiveness of Accurate Empathy, Non-possessive Warmth and Genuineness: All Measures of Outcome 7
II. Findings on the Therapeutic Effectiveness of Accurate Empathy 9
III. Findings on the Therapeutic Effectiveness of Genuineness 11
IV. Findings on the Therapeutic Effectiveness of Nonpossessive Warmth 13
V. Tests of Significance on Outcome Between Control, All Counseling Combined and High and Moderate Levels of Therapeutic Conditions Separately 37
VI. Mean Scale Values of Therapy Process Variables for Groups of Trainees and Experienced Therapists . 48
VII. t. Tests for Significant Differences of Therapy Process Variables for Groups of Trainees and Experienced Therapists . 48
VIII. Direction of Changes of Gross Ratings of Patient Behavior by Ward Personnel . . . 51
IX. Reliabilities of Rating Scales for Accurate Empathy, Nonpossessive Warmth, and Genuineness from Specific Studies . . . . . . . 70
X. Summary of Analysis of Covariance on the Accurate Empathy Scale . . . . . . . 79
XI. Summary of Analysis of Covariance on the Accurate Empathy Scale for Subgroups A . . . . . . . . . . . . . . . 80
XII. Summary of Analysis of Covariance on the Accurate Empathy Scale for Subgroups B . . . . 80
v
Table
XIII. Summary of Analysis of Covariance on the Accurate Empathy Scale for Subgroups C . . . c . . . . . . .
XIV. Summary of Analysis of Covariance on the Accurate Empathy Scale for Experimental Subgroups
XV. Summary of Analysis of Covariance on the Accurate Empathy Scale for Control Subgroups .
XVI. Summary of Analysis of Covariance on the Nonpossessive Warmth Scale
XVII. Summary of Analysis of Covariance on the Nonpossessive Warmth Scale for Subgroups A
XVIII. Summary of Analysis of Covariance on the Nonpossessive Warmth Scale for Subgroups B
XIX. Summary of Analysis of Covariance on the Nonpossessive Warmth Scale for Subgroups C . . ,
XX. Summary of Analysis of Covariance on the Nonpossessive Warmth Scale for Experimental Subgroups . . ,
XXI. Summary of Analysis of Covariance on the Nonpossessive Warmth Scale for Control Subgroups . . . . . .
XXII. Summary of Analysis, of Covariance on the Therapist Genuineness Scale .
XXIII. Summary of Analysis of Covariance on the Therapist Genuineness Scale for Subgroups A
XXIV. Summary of Analysis of Covariance on the Therapist Genuineness Scale for Subgroups B
XXV. Summary of Analysis of Covariance on the Therapist Genuineness Scale for Subgroups C
Page
81
82
82
84
85
85
86
86
87
89
89
90
90
vi
Table Page
XXVI. Summary of Analysis of Covariance on the Therapist Genuineness Scale for Experimental Subgroups 91
XXVII. Summary of Analysis of Covariance on the Therapist Genuineness Scale for Control Subgroups 92
VI1
CHAPTER I
INTRODUCTION
Although a number of approaches to educating counselors
are being practiced, evidence of the efficacy of most educa-
tive procedures is nonexistent. The reluctance of counselor
educators to make systematic inquiries into the process and
outcome of training is likely due in part to the previous
lack of consensual empirical evidence concerning the proper
goals of counselor education. That counseling is aimed at
producing constructive behavioral and personality change in
the client is evident, but the precise ingredients of the
therapeutic encounter that actually effect positive behavioral
change have, until recently, remained somewhat obscure.
A growing mass of relatively recent research spearheaded
by Carl Rogers, Charles B. Truax, and Robert Carkhuff has
sifted out three interpersonal skills—accurate empathy, non-
possessive warmth, and therapist genuineness (self-congruence).
—that are common to all counselors or therapists, regardless
of theoretical orientation, who effect positive behavioral
change in their clients. Conversely, research has shown
negative behavioral change in the clientele of counselors in
whom these attributes are absent (5, 6, 7, 9, 11, 18, 24, 36,
37, 38, 41, 42, 43, 44, 45). Although it seems logical
that an effective counselor should have a storehouse of
"expert" knowledge such as familiarity with the client
population with which he plans to work, some grasp of social
phenomena, human growth and development, norms and their
predictive deviations, and educational and occupational
information, research has shown that in order for this
"storehouse" to be conducive to positive client outcome, the
knowledge must be couched within a counselor who is . .
first and foremost an expert in interpersonal relationships"
(39, p. 222).
Truax asserts:
Surely, since accurate empathy, nonpossessive warmth and'genuineness appear to be central ingre-dients (common to a wide variety of theories and even more central to effective practice in counsel-ing and psychotherapy), training programs should at least initially focus most of their attention on the understanding and implementation of these therapeutic conditions (39, p. 223).(
Statement of the Problem
The problem was to compare the effectiveness of an
integrated didactic and experiential approach in the training
of graduate counseling practicum students with that of 'the
traditional approach in counseling practicum training.
The specific purposes to be investigated were
1. To determine the extent and direction of change in
ability to convey accurate empathy within ,the counseling'
relationship of graduate practicum students enrolled in- the
traditional practicum training class.
2. To determine the extent and direction of change in
ability to convey nonpossessive warmth within the counseling
relationship of graduate practicum students enrolled in the
traditional practicum training class.
3. To determine the extent and direction of change in
ability to convey genuineness (self-congruence) within the
counseling relationship of graduate practicum students en-
rolled in the traditional practicum training class.
4. To determine the extent and direction of change in
ability to convey accurate empathy within the counseling fe-
lationship of graduate practicum students enrolled in the
integrated didactic and experiential approach to training
class.
5. To determine the extent and direction of change in
ability to convey nonpossessive warmth within the counseling
relationship of graduate practicum students enrolled in the
integrated didactic and experiential approach to training
class.
6. To determine the extent and direction of change in
ability to convey genuineness (self-congruence) within the
counseling relationship of graduate practicum students en-
rolled in the integrated didactic and experiential approach
to training class.
Hypothe se s
The following hypotheses were tested:
1. Practicum students who have attended thirty hours
of class sessions in which the integrated didactic and ex-
periential training approach has been used will demonstrate
a statistically significant mean increase on the Accurate
Empathy Scale ratings as compared with practicum students
who have attended an equal number of traditional practicum
classes.
2. Practicum students who have attended thirty hours
of class sessions in which the integrated didactic and ex-
periential training approach has been used will demonstrate
a statistically significant mean increase on the Nonposses-
sive Warmth Scale ratings as compared with practicum students
who have attended an equal number of traditional practicum
classes.
3. Practicum students who have attended thirty hours
of class sessions in which the integrated didactic and ex-
periential training approach has been used will demonstrate
a statistically significant mean increase on the Therapist
Genuineness (or Self-Congruence) Scale ratings as compared
with practicum students who have attended an equal number of
traditional practicum classes.
Background and Significance
The essential question to be asked about counseling is
"What do we do as counselors that effects constructive be-
havioral change in our clients?" The answer to this question
should facilitate the establishing of an efficient, effective
training program for counselors.
From a review of the literature, central ingredients
have been found to exist in the form of common threads that
weave their way through almost every major theory of psycho-
therapy and counseling. Psychoanalytic (1, 16, 17, 28),
client-centered (12, 18, 23, 25), and eclectic theorists
(22, 29, 31, 32) have all emphasized the importance of the
counselor's ability to accurately and sensitively under-
stand the client. They have all emphasized the importance
of the counselor's ability to provide a non-threatening,
accepting atmosphere. In addition, they all stress that the
therapist be integrated and genuine within the relationship.
In summary, three characteristics of an effective counselor
emerge from the psychoanalytic, client-centered, and eclectic
viewpoints:
(1) An effective therapist is integrated, nondefensive, and authentic or genuine in his therapeutic encounters.
(2) An effective therapist can provide a non-threatening, safe, trusting or secure at-mosphere by his acceptance, unconditional posi-tive regard, love, or nonpossessive warmth for the client.
(3) An effective therapist is able to 'be with,' 'grasp the meaning of,* or accurately and emphathically understand the client on a moment-by-moment basis (39, p. 1).
Although many other theorists had stressed these three
sets of characteristics at an earlier date, Carl Rogers, in
1957, was the first leading theorist to consider the theo-
retic specification of empathic understanding, unconditional
positive regard, and congruence as both "necessary and suffi-
cient" conditions for client therapeutic change (25). Al-
though the terms "necessary" and "sufficient" are rather
strong terms and difficult to prove empirically, Roger's
stand has served as the primary impetus for the researching
of these three ingredients (39, p. 80). Due to the personal
and interpersonal nature of these attributes, they have
proved difficult to objectify. It was not until reliable
scales were developed by Charles B. Truax for the measuring
of the three important aspects of the psychotherapeutic re-
lationship—accurate empathy (33), nonpossessive warmth (35),
and therapist's self-congruence (34)—that scientific investi-
gation could be actualized.
A number of research studies with varied populations and
assorted measures of outcome have been completed in'an attempt
to investigate the importance of this triad in effecting
therapeutic change in clients. As is evidenced in Tables I -
IV, where the results from all studies known to Truax and
Carkhuff, both published and unpublished, are tabulated, the
present research findings consistently show empathy, • warmth,
and genuineness to be characteristic of human encounters that
produce positive behavioral change in people.
TABLE I . .
AN OVERVIEW OF FINDINGS ON THE THERAPEUTIC EFFECTIVENESS OF ACCURATE EMPATHY, NON-
POSSESSIVE WARMTH AND GENUINENESS: ALL MEASURES OF OUTCOME*
r~{ fd 0
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iH 0 Oi 0 3
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Study
to -p a a) •HI tH u H-l o u Qi "B
Truax (1963) Truax, Wargo, Frank, Imber, Battle, Hoehn-Saric, Nash & Stone (1966a)
Truax & Wargo (1966c) Truax & Wargo (1966b) Truax, Wargo & Carkhuff (1966)
Dickenson & Truax (1966) Truax, Wargo & Silber (1966) Carkhuff & Truax (1965b) Truax, Silber & Wargo (1966b) Aspy (1965)
Totals
Ind
Ind Grp Grp Grp Grp
Grp Grp Grp
Hospital
.Outpatient Hospital Delinquent Outpatient College counselees Delinquent Hospital Hospital Elementary students
28
40 160 80 80
48 70 150 74
120
850
•Source: Truax, Charles B. and R. R. Carkhuff, Toward Effective Counseling and Psychotherapy: Training'and Prac-tice, Chicago, Aldine Publishing Company, 1968, p. 124.
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TABLE II
FINDINGS ON THE THERAPEUTIC EFFECTIVENESS OF ACCURATE EMPATHY*
Study-
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Truax, Carkhuff & Kodman (1965) Truax & Wargo (1966c) Truax & Wargo (1966b) Truax, Wargo, & Carkhuff (1966) Truax (1966a)
Totals
Ind Ind Ind Ind
Ind Grp Grp Grp Grp Grp
Hospital Hospital Outpatient Hospital
Outpatient Hospital Hospital Delinquent Outpatient Hospital Delinquent
8 14 14 14
40 40 160
80 80 40 40
530
•Source: Truax, Charles B. and R. R. Carkhuff, Toward Effective Counseling and Psychotherapy: Training and Practice, Chicago, Aldine Publishing Company, 1968, p. 125.
TABLE II —Continued
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TABLE III
FINDINGS ON THE THERAPEUTIC EFFECTIVENESS OF GENUINENESS* •
Study
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Truax, Carkhuff & Kodman (1965) Truax & Wargo (1966c) Truax & Wargo (1966b) Truax, Wargo & Carkhuff (1966) Truax (1966a)
Totals
Ind
Ind Grp Grp Grp Grp Grp
Hospital
Outpatient Hospital Hospital Delinquent Outpatient Hospital Delinquent
14
40 40
160 80 80 40 40
494
*Source: Truax, Charles B. and R. R. Carkhuff, Toward Effective Counseling and Psychotherapy; Training and Practice, Chicago, Aldine Publishing Company, 1968, p. 126.
TABLE III--Continuec3
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TABLE IV
FINDINGS ON THE THERAPEUTIC EFFECTIVENESS OF NONPOSSESSIVE WARMTH*
Study
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Truax, Carkhuff & Kodman (1965) Truax & Wargo (1966c) Truax & Wargo (1966b) Truax, Wargo & Carkhuff (1966) Truax (1966a)
Totals
Ind Ind
Ind Grp Grp Grp Grp Grp
Hospital Outpatient
Outpatient Hospital Hospital Delinquent Outpatient Hospital Delinquent
14 14
40 40 160 80 80 40 40
508
•Source: Truax, Charles B. and R. R. Carkhuff, Toward Effective Counseling and Psychotherapy: Training and Practice, Chicago, Aldine Publishing Company, 1968, p. 127.
T A B L E I V — C o n t i n u e d
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Using the above theoretical basis, some researchers
turned their focus onto the following question: Can the
therapeutic triad be taught, and, if so, what method of
training is most efficient and effective?
That the majority of the existing approaches to training
have tended to produce, on the average, ineffective practi-
tioners has been shown by two lines of evidence. The first
line of suspicion grew out of the controversy instigated by
Eysenck (10, 13, 14, 15, 19, 20, 26, 27, 30) in which he
asserted that psychotherapeutic approaches were not effective
in helping either the disturbed child, the neurotic, or the
disabled adult. A careful review of the relevant research
literature indicates that Eysenck was
. . .essentially correct in saying that average counseling and psychotherapy as it is currently practiced does not result in average client im-provement greater than that observed in clients who receive no special counseling or psychothera-peutic treatment (39, p. 5).
The second line of evidence emerges from three recent
studies in which the relationship between existing training
programs and the ability to communicate high levels of
accurate empathy by the trainees has been studied (2, 4, 21).
These studies, taken together, offer strong support for the
suspicion that training programs in counseling and psycho-
therapy are ". . .aimed at theory rather than implementation,
and at psychodynamics rather than psychotherapy" (39, p. 225).
16
In view of the lack of evidence for the efficacy of
present training methods, a program for applying the research
instruments designed to measure the therapeutic triad to the
training of professional and lay persons was set forth by
Truax, Carkhuff, and Douds (40). Since the inception of the
integrated didactic and experiential approach to training,
research evidence has suggested that specific training can
lead to relatively effective communication of accurate
empathy, nonpossessive warmth, and genuineness (3, 8, 9, 42).
Although the combined research that has attempted to
evaluate the integrated didactic and experiential approach
to training suggests that constructive behavioral change can
be effected when the "helper" exhibits high levels of the
therapeutic triad, and, conversely, deteriorative change in
their absence, and that this triad can be taught, the evidence
is meager and represents only a beginning step toward speci-
fying the nature of the antecedents to constructive or
deteriorative personality and behavioral change. Truax and
Carkhuff assert: :
Future research must be aimed. . .at devel-oping further evidence to define more solidly the contexts within which these three conditions are indeed ingredients in effective psychotherapy, learning, education, and human development. . . (39, p. 141).
Truax said, in a personal conversation about this study,
that the study should be most worthwhile, particularly as a
means of helping to determine if the integrated didactic and
17
experiential approach to training can effectively be imple-
mented by persons other than himself and his co-workers
(November, 1968). For, in order for the method of training
to be appropriately recommended widely, evidence of the
results obtained by a variety of trainers, other than fairly
well-known personalities, must be known.
Definition of Terms
The following definitions apply to certain selected
terms used throughout the study:
1. Accurate empathy.—The counselor's sensitivity to
current feelings of his client in conjunction with his verbal
facility to communicate this understanding in a language
attuned to the client's current feelings. At a high level
of accurate empathy the message "I am with you" is unmistaken-
ly clear. The criterion for measuring levels of accurate
empathy is the Accurate Empathy Scale (33).
2. Nonpossessive warmth.—The acceptance of the client
as a person with human potentialities. It involves a non-
possessive caring for the client as a separate person along
with a willingness to share equally his joys and aspirations
or his depressions and failures. In addition, the client is
valued as a person without contamination from an evaluation
of his behavior or thoughts. The counselor's response to the
client's thoughts or behavior is a search for their meaning or
value within the client rather than an expression of approval
18
or disapproval. The criterion for measuring levels of
nonpossessive warmth is the Nonpossessive Warmth Scale (35).
3* Therapist genuineness.—At the moment, the therapist
is really whatever his response denotes. It does not mean
that the therapist must disclose his total self, but only
that whatever he does show is a real aspect of himself. Thus
the therapist's response must be sincere, not one that grows
out of defensiveness; nor is it a merely "professional"
response that has been learned and repeated. In essence, to
be "genuine" is to lack defensiveness. The criterion for
measuring levels of therapist genuineness is the Therapist
Genuineness Scale (34).
4. Therapeutic triad.—Accurate empathy, nonpossessive
warmth, and genuineness as defined in this study.
5. An integrated didactic and experiential training
approach.—The approach to training counselors and psycho-
therapists that is set forth in Toward Effective Counseling
and Psychotherapy; Training and Practice by Truax and
Carkhuff. The three elements central to the approach are
(1) a therapeutic context in which the supervisor himself
provides high levels of therapeutic conditions; (2) a highly
specific didactic training in the implementation of the
therapeutic conditions; and, (3) a quasi-group therapy exper-
ience where the trainee can explore his own existence, and his
own individual therapeutic self can emerge.
19'
6* The traditional approach to training.—The content
of the traditional approach was outlined by the supervisors
of the control group (Appendix A, B, C). The critiquing of.
the trainee's taped counseling sessions by focusing on how
the trainee felt about his session along with general
suggestions from the supervisor and the other trainees was
the central aspect of the traditional approach.
Limitations of the Study
1. This study was limited to the thirty-one students
who enrolled in the practicum in counseling at North Texas
State University in the spring of 1969. This limitation was
imposed because this was the total number of graduate counsel-
ing practicum students available. There is no known reason
to suppose that the practicum students who enroll in other
sessions would differ in significant ways from those
included in the study.
2. Variables other than the training procedures used
within the weekly class period could possibly have operated
to change the levels on the three measuring instruments.
This limitation is imposed because it was not possible to
control all environmental factors. There is no known
reason to suppose that random sampling would not cancel out
these effects.
20
Basic Assumptions
1. It was assumed that differences in the personal-
ities of the practicum supervisors would not have an
appreciable effect upon the results of the study. Each
supervisor subscribed to a client-centered philosophy of
counseling. It was assumed that any measured differences
would result from differences in the approaches used in the
practicums rather than to differences in the philosophies or
personalities of the supervisors.
2. It was assumed that the thirty-hour integrated
didactic and experiential approach to training was adequately
implemented by the experimental supervisor. According to
Truax, the one week of intensive training attended by the
experimental supervisor was sufficient to develop trainers
who could cooperate in research activities and the training
of others.
3. It was assumed that, at the' given point in time,
the pre- and posttests were typical of the trainees' level
of development on the three interpersonal skills.
4. It was assumed that the instruments used in the
study were sufficiently valid.
5. It was assumed that the raters who scored the pre-
and posttests were sufficiently accurate i~n their judgments.
The raters used were professional raters trained by Truax
and his staff in the use of the interpersonal scales.
BIBLIOGRAPHY
1. Alexander, F., Fundamentals of Psychoanalysis, New York, W. W. Norton, 1948.
2. Baldwin, T. and Joan Lee, "Evaluation of Programmed Instruction in Human Relations," American Psy-chologist, XX (1965), 20.
3. Berenson, B. G., R. R. Carkhuff, and Pamela Myrus, "The Interpersonal Functions and Training of College Students," Journal of Counseling Psychology, XIII (1966), 4.
4. Bergin, A. E. and Sandra Solomon, "Personality and Performance Correlates of Empathic Understanding in Psychotherapy," unpublished paper read before the American Psychological Association, Philadelphia, September, 1963.
5. Carkhuff, R. R., "On the Necessary Conditions of Therapeutic Personality Change," Discussion Papers, Wisconsin Psychiatric Institute, University of Wisconsin, no. 47, 1963.
6. , editor, The Counselor's Contribution to Facilitative Processes, Urbana, Illinois, Parkinson, 1967.
7. , "Toward A Comprehensive Model of Facilitative Interpersonal Processes," Journal of Counseling Psychology, XIV (1967), 67-72.
8. , and C. B. Truax, "Lay Mental Health Counseling: The Effects of Lay Group Counseling," Journal of Consulting Psychology, XXIX (1965), 426-431.
9. and , "Training in Counseling and Psychotherapy: An Evaluation of An Integrated Didactic and Experiential Approach," Journal of Consulting Psychology, XXIX (1965), 333-336.
10. DeSharmes, R., J. Levy, and M. Wertheimer, "A Note on Attempted Evaluations of Psychotherapy," Journal of Clinical Psychology, X (1954), 233-235.
21
22
11. Dickenson, W. A. and C. B. "fruax, "Group Counseling with College Underachievers: Comparisons with A Control Group and Relationship to Empathy, Warmth, and Genuineness," unpublished manuscript, University of Kentucky, 1965.
12. Dymond, Rosalind, "A Scale for the Measurement of Empathic Ability," Journal of Consulting Psychology, XIII (1949), 127-133.
13. Eysenck, H. J., editor, "The Effects of Psychotherapy," Handbook of Abnormal Psychology, New York, Basic Books, Inc., 1961.
14. Eysenck, H. J., "The Effects of Psychotherapy: An Evaluation," Journal of Consulting Psychology, XVI (1952), 319-324.
15. , "The Effects of Psychotherapy: A Reply," Journal of Abnormal Social Psychology, L (1955), 147-148.
16. Ferenczi, S., "The Principle of Relaxation and Neo-catharsis," International Journal of Psychoanalysis, XI (1930), 428-443.
17. Halpern, H. and Leona Lesser, "Empathy in Infants, Adults, and Psychotherapists," Psychoanalysis and the Psychoanalytic Review, XLVII (1960), 32-42.
18. Jourard, S., "I-Thou Relationship Versus Manipulation in Counseling and Psychotherapy," Journal of Individual Psychology, XV (1959), 174-179.
19. Luborsky, L., "A Note on Eysenck's Article 'The Effects of Psychotherapy: An Evaluation'," British Journal of Psychology, XLV (-1954), 129-131.
20. Meehl, P. E., "Psychotherapy," Annual Review of Psy-chology, VI (1955), 357-378.
21. Melloh, R. A., "Accurate Empathy and Counselor Effec-tiveness, " unpublished doctoral dissertation, University of Florida, 1964.
22. Raush, H. L. and E. S. Bordin, "Warmth in Personality Development and in Psychotherapy," Psychiatry: Journal Study of Interpersonal Processes, XX (November, 1957), no. 4.
23. Rogers, Carl R., Client-Centered Therapy, Cambridge, Massachusetts, Riverside Press, 1951.
23
24. , "The Interpersonal Relationship: The Core of Guidance," Harvard Educational Review, XXXII (1962), 416-429.
25. , The Necessary and Sufficient Conditions of Therapeutic Personality Change," Journal of • • Consulting Psychology, XXI (1957), 95-103.'
26. Rosenzweig, S., "A Transvaluation of Psychotherapy: A Reply to Hans Eysenck," Journal of Abnormal Social Psychology, XLIX (1954), 298-304.
27. Sanford, N., "Clinical Methods: Psychotherapy," Annual Review of Psychology, V (1954), 311-336.
28. Schafer, R., "Generative Empathy in the Treatment Situation," Psychoanalytic Quarterly, XXVIII (1959), 342-373.
29. Shoben, E. J., Jr., "Psychotherapy as a Problem in Learning Theory," Psychological Bulletin, XLVI (1949), 366-392.
30. : , "Counseling," Annual Review of Psychology, VII (1956), 147-172.
31. Strunk, O., Jr., "Empathy: A Review of Theory and Research," Psychological Newsletter, IX (1957), 47-57.
32. Strupp, H. H., "Nature of Psychotherapist's Contribution to the Treatment Process," Archeological and Genetic Psychiatry, III (1960), 219-231.
33. Truax, Charles B., "A Scale for the Measurement of Accurate Empathy," Psychiatric Institute Bulletin, Wisconsin Psychiatric.Institute, University of Wisconsin, 1961, 1, no. 10 (c).
34. , " Tentative Scale for the Measurement of Therapist Genuineness or Self-Congruence," Discussion Papers, Winconsin Psychiatric Institute, University of Wisconsin, no. 35, 1962.
35. , "A Tentative Scale^for the Measurement of Unconditional Positive Regard,'" Psychiatric Institute Bulletin, Wisconsin Psychiatric Institute, University of Wisconsin, 1962, 2, no. 1.
36. , "Therapeutic Conditions," Psychiatric Institute Bulletin 13, Wisconsin Psychiatric Insti-tute, University of Wisconsin, 1961.
24
37. Truax, Charles B. and R. R. Carkhuff, "For Better or for Worse. . . .The Process of Psychotherapeutic Personality Change," chapter in Recent Advances in the Study of Behavior Change, Montreal, McGill University Press, 1964, 118-163.
38. and , "The Experimental Manipulation of Therapeutic Conditions," Journal of Consulting Psychology, XXIX (1965), 119-124.
39 . and , Toward Effective Counseling and Psychotherapy; Training and Practice, Chicago, Aldine Publishing Company, 1968.
40. , , and J. Douds, "Toward an Integration of the Didactic and Experiential Approaches to Training in Counseling and Psychotherapy," Journal of Counseling Psychology, XI (1964), 240-247.
41. , , and F. Kodman, "Relationships between Therapist-Offered Conditions and Patient Change in Group Psychotherapy," Journal of Clinical Psychology, XXI (1965), 327-329.
42 . , L. D. Silber, and R. R. Carkhuff, "Accurate Empathy, Non-Possessive Warmth, Genuine-ness and Therapeutic Outcome in Lay Group Coun-seling, " unpublished manuscript, University of Arkansas, 1966.
43. and D. G. Wargo, "Antecedents to Out-come in Group Psychotherapy with Juvenile Delinquents: Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining, and Patient Self-Exploration, " unpublished manuscript, University of Arkansas, 1966.
44. and , "Antecedents to Out-come in Group Psychotherapy with Hospitalized Mental Patients: Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining, and Patient Self-Exploration," unpublished manuscript, University of Arkansas, 1966.
45. , , and R. R. Carkhuff, "Antecedents to Outcome in Group Psychotherapy with Outpatients: Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining and Patient Self-Exploration," unpublished manuscript, University of Arkansas, 1966.
CHAPTER II
REVIEW OF THE LITERATURE
The Importance of the Therapeutic Triad in Causing Constructive Behavioral Change in Clients
That the counselor who effects positive behavioral change
in his clients is genuine, nonpossessively warm, and accurate-
ly empathic has been proposed over the years by various theo-
rists. Among the theorists who have specified these three
ingredients are psychoanalytic theorists such as Alexander (1),
Ferenczi (15), Halpern and Lesser (17), and Schafer (29);
client-centered theorists such as Rogers (25, 26), Dymond (11),
Jourard (20), and Truax (34); eclectic theorists such as
Raush and Bordin (24), Shoben (30), Strunk (32), and Strupp
(33), and even a behavioristic theorist such as Wolpe (53, p.
106).
Early research which tended to confirm the theoretic
importance of the three therapist ingredients grew out of the
work of Strupp (33) and the work and writings of Rogers.
Rogers served as the primary impetus for research interest in
the therapeutic triad by his theoretic statement in 1957 in
which he proposed empathic understanding, unconditional posi-
tive regard, and congruence to be both "necessary and suffi-
cient" conditions for client therapeutic change (26).
25
26
A prerequisite to empirical investigation was the
development of reliable measuring instruments that would
assess degree of therapist accurate empathy, nonpossessive
warmth, and genuineness. Reliable scales were developed by
Charles B. Truax during 1961 and the early part of 1962 to
assess these three dimensions of the therapeutic encounter
(35, 36, 37).
Studies of Client or Patient- Outcome in Cases Receiving Relatively High Levels of the
Therapeutic Conditions Contrasted with Those Receiving Relatively
Low Levels
Halkides (16) conducted one of the first .studies that
attempted to relate the therapist's level of the therapeutic
triad to patient outcome. Brief samples from early and late
therapy sessions from the ten most successful and the ten
least successful therapy cases were rated, using a brief
scale based upon Rogers* writings (26), on therapist levels
of empathic understanding, unconditional positive regard, and
self-congruence. She reported that the most successful cases
showed significantly higher levels of these three conditions
than did the least successful cases.
Two years later Hart (18) replicated that study, however,
and, using the same data and similar procedures but different
judges, failed to confirm Halkides' findings. Truax suggests
that the discrepancy in findings on identical data
. . . might be due to the scales used by Halkides and Hart, which were primarily global and implic-itly defined, relying heavily on the raters*
27
knowledge of what constitutes empathy, warmth, and therapist congruence. In this connection it might be noted that the ratings in Halkides' study were made by experienced client-centered therapists . . ., while Hart used raters less experienced within the client-centered orientation (41, pp. 82-83).
In a study of group psychotherapy with hospitalized
patients, Truax (34) found accurate empathy, warmth, and
genuineness to all be significantly related to the patients'
engagement in the process of therapy, self-revelation, and
self-exploration.
The Wisconsin Schizophrenic Project;.—A number of
studies have resulted from an extensive study of psycho-
therapy with sixteen hospitalized schizophrenic patients
begun in 1958 at the University of Wisconsin under the
leadership of Carl Rogers.
In 1961, an initial study (40) compared the level of
accurate empathy communicated by the therapists of four
hospitalized patients who showed definite improvement on a
variety of personality tests with the level communicated by
the therapists of four patients who showed definite deterio-
ration after six months of intensive psychotherapy. The
findings showed that the therapists of test-improved patients
rated consistently higher on accurate empathy than those with
test-deteriorated cases (p<.01).
Two years later, Truax completed studies (38) involving
fourteen schizophrenic patients who had been involved in
28
intensive psychotherapy for periods ranging from six months
to four and one-half years. A four-minute tape-recorded
sample was selected from every fifth interview in the course
of treatment and rated by trained raters on the Accurate
Empathy, the Nonpossessive Warmth, and the Genuineness Scales.
The correlation between accurate empathy and case outcome, as
measured by the Final Outcome Criteria (which included psycho-
logical test change data, diagnostic evaluations of personal-
ity change, and a measure of time actually spent in the
hospital since initiation of therapy), was .77 (p<.01); be-
tween nonpossessive warmth and case outcome, .73 (p<̂ .01);
and between therapist genuineness and case outcome, .66
(p< . 01).
In an attempt to extend the findings obtained with
hospitalized schizophrenics to an outpatient population,
Truax (38) obtained fourteen additional cases (seven relative
successes and seven relative failures) from the University of
Chicago and Stanford University. Using samples obtained from
early and late interviews with the fourteen hospitalized and
fourteen outpatient cases, the therapist-offered level of
accurate empathy was found to be significantly higher for
successful cases than for failures (p< .01) in both the
hospitalized and the outpatient groups.
More recent studies.--In a further attempt to cross-
validate the findings reported with hospitalized schizophren-
ics with data from a very different therapist population, a
29
study was completed in 1966 (49) in which forty outpatients
were treated by resident psychiatrists at the Phipps Psychia-
tric Clinic at Johns Hopkins. Analysis of the findings indi-
cated statistically significant improvement for patients of
therapists offering high levels of the therapeutic triad over
patients receiving relatively lower levels of these conditions,
ton the measure of improvement that was available for all forty
patients, there was an overall improvement rate of 70 per cent,
which roughly approximates the average improvement rate re-
ported by Eysenck (13) as characteristic for treated as well
as control populations. However, the therapists who provided
high levels of conditions produced a 90 per cent improvement
rate, whereas the therapists who communicated relatively low
levels on conditions produced a rate of only 50 per cent im-
provement .
The Hopkins data indicated that psychotherapy can be
harmful as well as helpful depending 6n the level of thera-
peutic conditions offered by the therapist. When each of the
three conditions of accurate empathy, nonpossessive warmth,
and genuineness was analyzed individually, the data showed
that patients receiving high levels of empathy and genuineness
tended to show more positive change than patients receiving
low levels. The reverse tendency was noted in regard to
nonpossessive warmth. Truax attempts to explain this seeming
discrepancy as follows:
This puzzling finding seems to be explained by the interrelationships between the three
30
conditions themselves in that sample of ther-apists: the ranking of therapists on empathy and genuineness was identical (Rho = 1.00), while nonpossessive warmth was negatively re-lated to both the other conditions (Rho = -.40). The Hopkins data, then, suggests that when one of the three conditions is negatively related to the other two in any given sample of thera-pists, then patient outcome is best predicted by whichever two conditions are most closely related to each other. In general form, this idea suggests that when any two of the three therapeutic conditions are sufficiently high, positive patient or client change will occur (41, p. 91).
A study by Truax, Carkhuff and Kodman (43) attempted to
extend the generality of the three therapeutic ingredients by
studying their relationships to outcome in group psychothera-
py. That study involved forty relatively chronic hospitalized
mental patients who participated in group therapy sessions
two times a week for a three-month period. The Minnesota
Multiphasic Personality Inventory was administered before and
after therapy. When the patients were divided according to
whether or not they had been offered relatively high or low
levels of accurate empathy, the patients who had received
high levels showed improvement on all of the MMPI subscales
equal to or greater than that of the patients receiving
relatively low levels. Statistically significant differences
occurred on the Pt scale, the Sc scale, and the Welsch Anxiety
Index obtained from the MMPI. When the patients were divided
into high and low therapist-provided levels of nonpossessive
warmth, the data showed significant differences favoring
greater improvement in patients receiving the highest levels
31
of communicated therapist warmth on the Pt scale, the Sc
scale, and, the Welsch Anxiety Index from the MMPI. Differ-
ences in improvement on all clinical scales favored the high
group. Essentially, the data on nonpossessive warmth came
out very similar to that for communicated accurate empathy.
The data on therapist genuineness, when compiled in the
same manner as that given for warmth and empathy, came out in
the opposite direction. That is, there was a uniform tendency
on all subscales of the MMPI for the patients who had received
relatively high levels of therapist genuineness to show less
improvement than those receiving low levels. Statistically
significant differences favoring low genuineness were found
on the Pd scale, the Pt scale, the Sc scale, the Si scale,
and the sum of clinical scales. Thus, the findings support
the generality of the therapist-offered qualities of accurate
empathy and nonpossessive warmth, but do not support previous
findings in individual therapy of the therapeutic importance
of therapist genuineness. Truax responds to these findings
as follows: ;
It is of considerable interest to note that in the Truax, Carkhuff and Kodman group therapy study, there was a strong positive correlation between empathy and warmth, but genuineness was negatively related to both empathy and warmth. Thus, as in the Hopkins data on individual psychotherapy, the findings in group therapy suggest that when two conditions of the thera-peutic triad are highly related but the third is negatively related, the prediction of out-come should be based on the two that are most highly related (41, p. 92).
X
32
A study in which 160 hospitalized patients received 24
sessions of group psychotherapy over a three-month period
was reported by Truax and Wargo in 1966 (47). Pre- and post-
treatment personality and behavioral measures were used.
Analysis of covariance was used to control for any possible
differences in initial patient status that could have differ-
entially affected outcome. Significant differences in im-
provement favoring patients receiving relatively high levels
of empathy, warmth, and genuineness combined were obtained
on Q-sort measures- of self concept, the MMPI subscales of Mf
and Sc, the Welsch Anxiety Index, time spent out of the
hospital during one-year followup, and the Final Outcome
Criterion, which included several measures of psychological
test change as well as the hospitalization rate data. Fur-
thermore, .as a group, patients who received relatively low
levels of conditions tended to show greater deteriorative
change than did those patients who received higher levels.
When the findings were analyzed separately, the same general
pattern held individually for levels of accurate empathy, non-
possessive warmth, and genuineness.
Eighty institutionalized juvenile delinquents who re-
ceived three months of group counseling were the subjects of
another study by Truax and Wargo (46). Analysis of covari-
ance was used to control for any possible differences in
initial patient status that could have differentially affected
outcome. The reported findings again indicated significant
33
association between the levels of empathy, warmth, and gen-
uineness offered by the group counselor and the degree of
personality and behavioral change exhibited by the juvenile
delinquents. On the nineteen specific measures of therapeu-
tic outcome available, the delinquents who received high
levels on all conditions showed above-average improvement on
eighteen measures and below-average improvement on only one
measure. In contrast, those delinquents receiving low
levels of conditions showed above-average improvement on
only one measure and below-average improvement on eighteen
measures (p< .001).
Truax, Wargo, and Carkhuff (48), in a replication of the
same basic design as used in the foregoing study, studied an
original population of eighty outpatients who received group
psychotherapy for a three-month period. The results revealed
essentially similar findings for all conditions combined. On
the twenty-three individual measures of therapeutic outcome
available, the outpatients who received high levels on all'
conditions showed above-average improvement on twenty-one
measures and below-average improvement on two measures; the
reverse was found for patients receiving relatively low
conditions (p^ .001).
Studies of Conditions and Outcome Utilizing Control Groups
The previously cited studies, taken as a whole, support
the theoretical position that the levels of nonpossessive
34
warmth, accurate empathy, and therapist genuineness are
positively related to constructive change in clients. How-
ever, the research reported above is limited to a study of
those cases that were relatively successful or unsuccessful.
In 1952, Eysenck (13) asserted the accusation that psycho-
therapeutic approaches were likely not significantly superior
to no treatment. Such as accusation points up the necessity
of control groups in research. A limited number of studies
have been completed in which control groups were a part of
the design.
The Wisconsin Schizophrenic Project.—Truax (38) reports
a study involving fourteen schizophrenics receiving individ-
ual psychotherapy and fourteen carefully matched control
patients who received no therapy. The patients were randomly
assigned to either therapy or control conditions within the
matched pairs, and a complete battery of psychological tests
was administered to the total sample both before and after
treatment. The therapy patients underwent a minimum of 30
individual therapy sessions and a maximum of 280 sessions
throughout a three and one-half year period. Samples of tape-
recorded psychotherapy sessions were independently rated for
therapist accurate empathy, nonpossessive warmth, and genuine-
ness. Upon examination of the mean value for each case, the
therapy patients were divided at the closest significant gap
in level of conditions, so as to divide the treated group in
l/
35
halves—those having received relatively high levels of
conditions and those having received relatively low levels.
Six patients were the recipients of relatively high conditions,
and eight, the recipients of relatively low conditions. Using
the clinician's "blind" analysis of pre- and posttest battery
information to establish levels of overall psychological
functioning, the findings showed that patients receiving high
levels of the three conditions exhibited an overall gain in
psychological functioning. Those patients who received
rather low levels Showed a loss in psychological functioning.
The control patients showed moderate gains. An overall test
of the differences proved statistically significant.
In another study from the Wisconsin project, Wargo (52)
A studied the effects of accurate empathy, positive regard, and
unconditional positive regard upon the Barron Ego Strength
Scale, developed to predict psychotherapeutic outcome, and
the LH^ scale developed by Meeker to predict length of hospi-
talization. Wargo's_findings showed that change in ego
strength was significantly greater in a positive direction for
patients receiving high conditions for all three measures.
Differences were in the same direction for the LH^ scale, but
reached statistical significance only with the unconditional
.positive regard scale. No significant differences in change
on either scale were found when all therapy cases (both high
and low conditions) were compared with control cases.
36
More recent studies.--Dickenson and Truax (10), working \j
with a matched therapy and control population of forty-eight
emotionally disturbed college underachievers, investigated
the effects of time-limited group counseling upon college
academic achievement. Those students receiving group
counseling showed significant improvement over the control
students. It is interesting to note, however, that when
those receiving counseling were divided according to the •
levels of therapeutic conditions they were offered during
therapy, the findings indicated that only those receiving
relatively high levels of empathy, warmth and genuineness
showed improvement over the controls. Those students re-
ceiving only moderate levels showed grade-point averages and
changes approximating those in the control group. These
findings are shown in Table V. /
Truax, Wargo and Silber (51) studied the effects of y
high levels of accurate empathy, nonpossessive warmtn, and
genuineness in group counseling with female juvenile delin-
quents. The unique attribute of this study was that only
therapists who had been recognized by prior research as high-
level-conditions therapists were used. Seventy institution-
alized delinquents were randomly assigned—thirty girls to
the control group and forty girls to the therapy group. The
treatment population received twenty-four group psychotherapy
sessions, but otherwise received the same institutional
treatment as the control population. Analysis of covariance
37
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(0 was used to control for any possible differences in initial
patient status that could have differentially affected out-
come. The delinquents receiving high conditions in group
psychotherapy showed improvement beyond that seen in the con-
trol group on all twelve measures obtained before and after
therapy. They particularly showed significant gains over
the control group toward more adequate self concepts and to-
ward perceiving parents and other authority figures as more
reasonable and less threatening. Perhaps the most important
finding was that the therapy group showed significant superi-
ority over the control group on a psychological test measure
specifically designed to differentiate between delinquents
and nondelinquents. In addition, a one-year follow-up of the
girls' ability to stay out of institutions significantly
favored the delinquents who had received high conditions in
group therapy.
As is evidenced in Tables I-IV, where the results
from all studies known to Truax and Carkhuff, both published
and unpublished, are tabulated, the present research findings
consistently show that therapists or counselors who are
accurately empathic, nonpossessively warm, and genuine are
effective in direct proportion to the level of the elements
communicated in the therapeutic encounter. That is, generally
speaking, the more warm, empathic, and genuine the counselor,
the greater the degree of constructive behavioral change in
the client. These findings seem to hold irrespective of the
training and theoretic orientation of the therapist or
39
counselor and with a divergent clientele, including college
under-achievers, hospitalized schizophrenics, juvenile delin-
quents, college counselees, mild to severe outpatient neurot-
ics, and elementary students. Furthermore, these findings
are evidenced in a variety of settings and in both group and
individual psychotherapy or counseling.
The Source of the Therapeutic Conditions Within A Counseling or Therapy Session
In view of the research which supports the theoretical
assumption that the therapeutic triad is necessary for con-
structive behavioral change in clients, a logical next step
seems to hinge upon the determination of who in the therapeu-
tic encounter is responsible for causing the levels of the
therapeutic triad. Is the source of the therapeutic conditions
the counselor, the client, or is their level determined by a
complex interaction between the two. A review of the litera-
ture reveals several approaches that have been used in an
attempt to determine the source of the triad in a counseling
session.
One way that the question of causation has been
approached was to make the clientele a constant by using
identical patients for several therapists. The rationale
behind this procedure is that if the level of conditions is
different for different therapists even when seeing the same
patients, then it must be the therapist who determines the
level of the conditions.
40
Truax and Carkhuff report a study (41, p. 101) which was
aimed at clarifying the source of accurate empathy. The
study included twenty-four patients at Mendota State Hospital,
where eight different therapists offered psychotherapy to all
patients on a demand basis. Samples were selected from the
tape recordings of interviews in which the same eight thera-
pists saw the same eight patients in a balanced incomplete
block design. The design permitted the researchers to deter-
mine whether or not the therapist had affected the level of
accurate empathy and, separately, whether or not the patient
had affected the level of accurate empathy. The findings
indicated that different therapists did produce different
levels of accurate empathy, even when interacting with the
same set of patients (p<f.01). Because the therapist-offered
level of accurate empathy showed up independently of the
client's, the ability to empathize seemed to be part of the
therapist's makeup and not a manifestation of the client. In
contrast, there was not significant difference in the levels
of accurate empathy that were communicated to different
patients by the same therapist.
When the data from this same study was analyzed for
levels of nonpossessive warmth and therapist genuineness,
quite similar findings were revealed; that is, different thera-
pists produced significantly different levels of both nonpos-
sessive warmth (p< .01) and genuineness (p<T.05), but when
being seen by the same set of therapists, different patients
41
did not evoke different levels of either nonpossessive
warmth (p^*.40) or genuineness (p<,50). It would seem from
this study that patients received each individual therapist's m
own level of the three conditions without contamination as a
result of the patient's influence (41, p. 101).
In another study by Truax (39), a single standard inter-
viewer saw each patient periodically throughout the course of
therapy. It was thought that if the patient influenced the
level of conditions to any appreciable degree, significant
correlations would' exist between the level of conditions
communicated in the patient's therapy and the level communi-
cated in his interview with the single standard interviewer.
Thus, if one patient were easier to empathize with than
another, he should have a relatively high level of accurate
empathy evidenced in both his therapy an<3 his standard inter-
view, whereas a patient who was less able to elicit empathic
understanding would receive relatively lower levels in both
his therapy and his standard interview. No significant
correlation between the level of accurate empathy and genuine-
ness communicated in the therapy sessions as compared with
the standard interview was found. Therefore, neither accurate
empathy nor genuineness seemed to be significantly affected
.by the patient. In regard to the findings concerning non-
possessive warmth,' however, a moderate positive relationship
(P< .05) was found which suggested that the patient does to
some extent affect the level of nonpossessive warmth that
occurs in the relationship.
42
A similar study (50) was performed but with the patient
randomly assigned to one of two different psychiatrists who .
served as screening interviewers. The two differed from each
other significantly on both accurate empathy (p<.001) and
therapist self-congruence (p<.01), but not on nonpossessive
warmth. The findings clearly indicated that the interviewer,
not the patient, determined the levels of empathy and congru-
ence. Truax hypothesizes that the nonsignificant findings
with warmth may mean that the patient as well as the therapist
affects warmth or that the results pointed up that the two
interviewers were providing equal levels of warmth (41, p. 102).
Another similar study compared the level of conditions
offered by four therapists (41, p. 102). The findings showed
that the different therapists offered significantly different
levels of accurate empathy (p<.001), nonpossessive warmth
(p<.05), and genuineness (p<.001) to their patients even
though the patients had been randomly assigned.
Several additional studies completed in 1966 (3, 19) also
support the notion that the counselor rather than the client
determines the level of the three conditions in the therapeu-
tic encounter.
On the basis of the research that has been completed up
to the present which has attempted to determine the source of
the therapeutic triad in the counseling relationship, the
results have, without exception, shown that the counselor and
not the client determines the levels of accurate empathy and
43
genuineness. The findings are not uniform concerning the
source of nonpossessive warmth. The research has indicated
that in therapeutic interviews the therapist is the primary-
source of warmth, but that in non-therapeutic interviews
(such as the standard sampling interviews and the screening
interviews) the patient has a significant effect upon the
level of nonpossessive warmth offered by the interviewer.
Truax and Carkhuff offer the following hypothesis concerning
the differential findings:
It may be that in nontherapeutic inter-views the interviewer has not made a personal commitment to the patient or client's welfare, and is thus more susceptible to the likable and dislikable characteristics of the client as symptoms of the patient. We might speculate, then, that in the therapeutic relationship, where the therapist or counselor has already made a personal commitment to the patient, he regards dislikable characteristics as symptoms or transient qualities that both he and the client are committed to change as one of the goals of therapy (41, p. 103).
Methods, of Teaching the Therapeutic Triad
The present research findings consistently show that
empathy, warmth, and genuineness are characteristic of human
encounters that produce positive behavioral change in people,
and that it is the counselor who determines the levels of
empathy and genuineness. Warmth may be influenced by the
patient in certain previously described situations. In view
of these findings, a question concerning the possibility of
teaching the three therapeutic ingredients arises.
44
The Traditional Approaches to Training
Many counselor educators have felt that good therapists
and counselors " . . . are born, not made" (41, p. 107).
Whether this or other reasons are responsible, several areas
of research have indicated that the majority of existing
approaches to training have tended to produce, on the average,
ineffective practitioners. The first line of suspect grew
out of the controversy instigated by Eysenck (9, 12, 13, 14,
21, 22, 27, 28, 31) in which he asserted that psychotherapeutic
approaches were not' effective in helping either the disturbed
child, the neurotic, or the disabled adult. A careful review
of the relevant research literature indicates that Eysenck was
. . . essentially correct in saying that average counseling and psychotherapy as it is currently practiced does not result in average.client im-provement greater than that observed in clients who receive no special counseling or.psychothera-peutic treatment (41, p. 5).
The second line of evidence emerges from three recent
studies in which the relationship between existing training
programs and the ability to communicate high levels of
accurate empathy by the trainees has been studied.
The first, a study conducted by Bergin and Solomon (5),
measured the level of communicated accurate empathy in tape-
recorded psychotherapy sessions from eighteen post-internship
students at a major training institution in clinical psychol-
ogy. Each student was placed at random in one of six super-
visory groups. The range of accurate empathy was found to be
45
from 1.91 to 3.84 on the Accurate Empathy Scale, with an
average level of 2.50. These findings indicate that the
training programs that had produced these therapists had not
raised their ability to communicate accurate empathy even up
to the intermediate levels on the Accurate Empathy Scale.
The actual level of accurate empathy of the trainee correlated
-.17 and -.16 respectively with his practicum and academic
grades, which would seem to suggest that effective communica-
tion of accurate empathy was not heavily weighed as a desir-
able criterion for grading. Although the obtained correlation
between the supervisor's rating of the students' effectiveness
and their actual level of accurate empathy in therapy was
significant (.41, p<.01), even the supervisor's evaluation
of a student's therapeutic effectiveness correlated negative-
ly with academic grades (-.14) and practicum grades (-.22).
Melloh conducted a second study (23) which focused on
accurate empathy in twenty-eight post-practicum counselor
trainees who were being trained in one of the major training
institutions for counselors. An average level of 2.46 on the
Accurate Empathy Scale was found, which supports the Bergin
and Solomon study in suggesting that counselors being produced
were mostly low or average in the communication of empathy.
No relationship was found between the level of accurate
empathy provided by the trainees in their sessions and their
grades in the practicum (r = -.008).
46
In the third study, Baldwin and Lee (2) compared the use
of an informal didactic group, therapy experience with pro-
grammed teaching machine instructions for the purpose of
training undergraduate college students in effective inter-
personal relationships. Tape-recorded, two-person interac-
tions were rated on the Accurate Empathy Scale both before
and after training. The findings showed no change in
measured empathic ability (2.7 pretherapy and 2.7 posttherapy)
among students who had participated in the teaching machine
approach to training; whereas the students who received
informal, didactic group therapy did show significant improve-
ment in empathic ability (2.4 pretraining and 3.2 posttraining).
It should be noted that the initial level of empathic
skill demonstrated by the undergraduate college students in
the Baldwin and Lee study (2) approximates that shown by the
advanced counselor trainees in Melloh's study (23) as well as
those in clinical training in Bergin and Solomon's study (5).
These studies, taken together, offer strong support for
the suspicion that traditionally, training programs in
counseling and psychotherapy have been " . . . aimed at theory
rather than implementation, and at psychodynamics rather than
psychotherapy" (41, p. 225).
The Integrated Didactic and Experiential Approach to Training
In view of the lack of evidence for the efficacy of
present training methods, a- program for applying the research
47
instruments designed to measure the therapeutic triad to the
training of professional and lay persons was set forth by
Truax, Carkhuff, and Douds (42). Since the inception of the
integrated didactic and experiential approach to training,
research evidence has suggested that specific training can
lead to relatively effective communication of accurate
empathy, nonpossessive warmth, and genuineness (4, 7, 8, 45).
In one of the first studies (8), a trainee group which
was composed of twelve graduate students in clinical and
counseling psychology and five lay counselors was compared
with fifteen highly experienced counselors and psychothera-
pists such as Carl Rogers, Albert Ellis, Rollo May, Julius
Seeman, and Carl Whitaker. After slightly less than one
hundred hours of training, extending over a four-month period,
the levels- of accurate empathy and nonpossessive warmth were
not significantly different between the trainee and contrast
groups. With respect to therapist genuineness, however, the
experienced therapists showed a significantly higher level
than did the lay trainees, while the psychology trainees had
an intermediate level. The findings are presented in Tables
VI and VII. The average scale value was 4.8 for the experi-
enced therapists, 4.6 for the lay trainees, and 4.5 for the
psychology trainees. A considerable difference in favor of
the integrated didactic and experiential approach to training
is shown when a comparison is made between the data on average
accurate empathy demonstrated after training in the Melloh and
48
TABLE VI
MEAN SCALE VALUES OF THERAPY PROCESS VARIABLES FOR GROUPS OF TRAINEES
AND EXPERIENCED THERAPISTS
Scale No. of Points
Lay* (N=5) SD
Students* (N=12) SD
Experi-enced (N=15) SD
AE (9) 4.58 .30 5.14 .69 5.22 .84 NPW (5) 2.82 .62 3.05 .32 3.16 .40 GEN (7) 4.86 .35 5.23 .48 5.51 .45 DX (9) 4.66 .30 4.56 .60 4.86 .56
*Personnel involved in training program. Source: From Carkhuff, R. R. and Truax, C. B. "Training in Counseling and Psychotherapy: An Evaluation of An Integrated Didactic and • Experiential Approach." Journal of Consulting Psychology, 1965(a), 29, 333-336.
TABLE VII
t TESTS FOR SIGNIFICANT DIFFERENCES OF THERAPY PROCESS VARIABLES FOR GROUPS OF TRAINEES
AND EXPERIENCED THERAPISTS
Students Students Lay vs. vs. vs,
Scale Lay Experienced Experienced
AE 1.750 .267 1.641 NPW 1.045 .786 1.417 GEN .487 1.556 2.955* DX .357 1.340 .741
•Significant at the .01 level. Source: From Carkhuff, R. R. and Truax, C. B. "Training in Counseling and Psychother-.apy: An Evaluation of an Integrated Didactic and Experiential Approach." Journal of Consulting Psychology, 1965(a), 29, 333-336.
49
the Bergin and Solomon studies where the average level
attained was 2.50 with the average level of 5.14 attained by
the trainees with the integrated.didactic and. experiential
approach. These data suggest that these ingredients can be
learned.
In a cross-validation on a new group of sixteen graduate
student trainees (44) similar results were found. The evalua-
tion of the effectiveness of the training was extended in this
study by randomly assigning patients to the trainees for a
"one-shot therapeutic interview" early in the training program
and repeating this with different patients late in the program.
The trainees had received fourteen class hours of training
prior to the early interview, and they received an additional
thirty-four to thirty-six hours of training before the late
interview. An evaluation of the trainees' change in level of
conditions was made. The analysis indicated significant gains
in the levels of accurate empathy (p>.05) and genuineness
(p>.01), but a non-significant gain in nonpossessive warmth
over the nine-week period of additional training.
Another study (7) aimed at evaluating Truax and Carl-chuff's
training approach was concerned with the effectiveness that
lay trainees had in producing behavioral and personality change
in chronic hospitalized mental patients. Information about the
population revealed that, on the average, they were fifty years
old, had spent thirteen and one-half years in their current
hospitalization, had had one previous period of hospitalization,
50
and had a seventh grade education. These 144 subjects were
randomly divided into a control group and a treatment group.
The patients were seen twice a week over a three-month period
for a total of twenty-four sessions in time-limited group
counseling led by the lay trainees. The only orientation to
training that the lay counselors received was in terms of
providing high levels of the therapeutic conditions. All of
the patients in both groups were rated before and after treat-
ment on the short form "gross ratings of patient behavior" (6)
which is a series of scales assessing four critical areas:
(1) "degree of psychological disturbance," (2) "degree of con-
structive interpersonal concern," (3) "degree of constructive
intrapersonal concern," and (4) "degree of overall improve-
ment over the past three months." As can be seen from Table VIII,
all scale differences between treatment and control groups were
statistically significant.
Truax, Silber, and Carkhuff (45) analyzed the data from
the study cited above in a different way. They compared the
level of conditions, (high, medium, or low) actually provided
in the group counseling sessions by the lay counselors with the
degree of patient outcome. The findings showed that patients
who received low levels of the therapeutic triad did not im-
prove" significantly more than the patients in the control
group on any of the four measures of outcome. In contrast, the
treatment groups that received moderate or high levels of the
therapeutic conditions improved significantly over the control
group on all four measures (p<.05).
51
TABLE VIII
DIRECTION OF CHANGES OF GROSS RATINGS OF PATIENT BEHAVIOR BY WARD PERSONNEL
Treatment
PATIENT GROUPS
Control
Overall improvement (N= 7 4) (N=70) (Posttherapy ratings only) Improved • 38 19 Deteriorated 1 X^=2!l.47*** 12 Unchanged 35 39
Psychological disturbance (N=74) (N=50) (Pre- and post-Therapy ratings) Improved 28
0 8 Deteriorated 19 X =17.28*** 5 Unchanged 27 37
Interpersonal concerns (N= 7 4) (N=50) (Pre- and post-therapy ratings) Improved 33
X2=11.23** 16
Deteriorated 14 X2=11.23** 2 Unchanged 27 32
Intrapersonal concerns (N= 7 4 ) (N= 5 0) Pre- and post-therapy ratings) Improved 28 15 Deteriorated 16 X2= 6.79* 4 Unchanged 30 31
*Significant at the .05 level.
**Significant at the .01 level.
***Significant at the .001 level.
Source: Carkhuff, R. R. and Truax, C. B. "Lay Mental Health Counseling: The Effects of Lay Group Counseling." Journal of Consulting Psychology, 1965(b), 29, 426-431.
52
The effects of the integrated approach to training on
undergraduate dormitory counselors was studied by Berenson,
Carkhuff, and Myrus (4). Thirty-six student volunteers were
randomly assigned to one of three groups: (1) the training
group proper, (2) a control group in which the same number
of hours were spent in training but the training employed
did not utilize the therapeutic conditions research scales
or the quasi-group therapy experience, and (3) a control
group which received no specific training in therapeutic
practice. Significantly greater change (p<.05) on each of
the therapeutic conditions was evidenced by the trainees who
were in the training group proper as compared to the two
control groups.
When considering that an impressive mass of research
evidence indicates that " . . . the majority of existing
approaches to training tend to produce, on the average, in-
effective practitioners . . . " (41, p. 225), the available
evidence just reviewed concerning the effectiveness of the
integrated didactic and experiential approach to training
seems even stronger.
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47. Truax, Charles B, and D. G. Wargo, "Antecedents to Out-come in Group Psychotherapy with Hospitalized Mental Patients: Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining, and Patient Self-Exploration," unpublished manu-script, University of Arkansas, 1966.
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CHAPTER III
METHOD AND PROCEDURES
This study was conducted to compare the effectiveness
of the integrated didactic and experiential approach with
the traditional approach in the counseling practicum.
Effectiveness was determined by comparing the extent and
direction of change in ability to convey empathy, nonposses-
sive warmth, and therapist genuineness within the counseling
relationship between students enrolled in practicums utiliz-
ing the two different approaches.
Subjects
The subjects for the study were those graduate students
who enrolled in the counseling practicum classes at North
Texas State University during the Spring semester of 1969.
Two supervisors had ten practicum students each and a third
supervisor had eleven students, making the total sample con-
sist of thirty-one students. The students enrolled in each
practicum were assigned by random selection as follows:
1. Fifteen students, five from each practicum,
were assigned to the integrated didactic and experiential
training sessions. This group served as the experimental
group.
2. Sixteen students, five from two practicums and
six from the third practicum, were assigned to the traditional
58
59
weekly training sessions. This group served as the control
group.
The proqedure by which the students were randomly
divided was this: by means of the official class roll,
every other student was assigned to the experimental group—
the odd numbers were placed in the control group and the
even numbers in the experimental group. The control group
consisted of six males and ten females with an age range of
from twenty-five through fifty-three years and an average
age of thirty-nine years. Similarly, the experimental group
was composed of seven males and eight females with an age
range of from twenty-two through fifty-two years and an
average age of thirty-seven years. Both groups contained
students from a variety of occupations ranging from full-
time student through counselor, teacher,- minister, nurse,
and businessman.
Description of Practicums
The division of the intact classes resulted in six
separate sections—three control subgroups and three experi-
mental subgroups. The subgroups were not combined for
training purposes. Each of the six sections, including
both the control and the experimental subgroups, met in a
group session two. and one-half hours per week for a twelve-
week period, making a total of thirty hours of training
time for all subjects.
60
To facilitate clarity, the original intact classes were
labeled as Class A, Class B, and Class C and the resultant
control and experimental classes labeled as Control A,
Experimental A, Control B, Experimental B, etc. (Hereafter
"control group" will refer to a composite of the three control
subgroups, whereas reference to a specific subgroup will be
specified. The same will apply for the term "experimental
group").
The North Texas State University Graduate Bulletin
specifies that twenty hours of counseling is required in the
practicum course. Although this study was concerned only
with the class sessions that took place, the fact that
additional requirements were fulfilled within the limits of
the academic course necessitated mention. The subjects in
Class A and Class B fulfilled the counseling requirement in
an on-campus setting with the regularly assigned supervisor
in charge of both the control and the experimental subjects
in his class. That is, the subjects in Experimental A and
Experimental B classes were under the direction of the
supervisor of the respective control group in actual super-
vision of counseling experience just the same as were Control
A and Control B classes. The supervisor of the experimental
group assisted in the supervision of Experimental A and
Experimental B classes whereas two other graduate students
assisted the regular professors in the counseling practicum
experience of Control A and Control B classes. The subjects
61
in Class C fulfilled the counseling requirement in various
approved off-campus settings. No direct supervision was
maintained over the off-campus counseling except that which
was a part of the weekly group sessions either in the Control
C or the Experimental C section. Therefore, unlike Experi-
mental A and Experimental B classes, the subjects in the
Experimental C class received total supervision from the
experimental supervisor during the regular class meeting.
The Integrated Didactic and Experiential Approach Practicum
During the twelve-week period of the study the subjects
in the experimental group were taught by the integrated
didactic and experiential training approach set forth in
chapters seven through twelve of Toward Effective Counseling
and Psychotherapy; Training and Practice, by Truax and
Carkhuff.
A doctoral-level counseling student who had received
one week of intensive training in the integrated approach
with Truax and his staff conducted the class sessions for the
three sections of five students each which made up the exper-
imental group. According to Truax, the one-week training
course attended by the supervisor of the experimental group
was sufficient to . . develop trainers who can cooperate
in research activities and the training of others" (Truax,
personal correspondence, September, 1968). It should be
noted that the control supervisor of Control A class sat in
62
on ten of the twelve Experimental A class sessions. The
control supervisor of Control B class, visited the Experimen-
tal B class sessions intermittently. Experimental C class
had no contact with the control supervisor of Control C class
during the course of the study.
A brief outline of the integrated didactic and exper-
iential training approach follows (14, pp. 244-246):
Initial experience.—The trainees were provided with an
extensive reading list of selections from a wide variety of
leading theorists and therapists as required reading. A
copy of the specific instructions for outside reading along
with the bibliography provided are found in Appendix D and
Appendix E. The trainees were also required to listen to
some twenty-five hours of individual and group psychotherapy
from the tape library within the first six weeks of the
training.
The purpose of the outside reading and tape-listening
was to provide a large general catalog and storehouse of
therapeutic responses, tactics, and approaches which the
trainees might incorporate. The tape listening, especially,
was for the purpose of increasing the response repertoire of
the beginning therapist or counselor.
The trainees were given copies of the Accurate Empathy
Scale (Appendix A), the Nonpossessive Warmth Scale (Appendix
B), and the Genuineness Scale (Appendix C), and were asked
to attempt to rate specific excerpts as they listened to
63
the experienced therapists on tapes from the tape library.
This requirement forced the trainee to focus his attention
on the specific therapeutic conditions while he listened to
the experienced therapists. Practice in discriminating
different levels of therapeutic conditions was also afforded.
The trainees were also asked to rate specific brief
samples of counseling that had already been rated by experi-
enced raters on audio tapes, and so gained some experience
in becoming raters themselves.
After the initial experience, the trainees had to some
degree learned to recognize and discriminate different levels
of accurate empathic understanding, nonpossessive warmth,
and genuineness.
Empathy training.—The trainees were presented as a
group with a series of tape-recorded statements from a
variety of counselees; they listened to the statements and
then were asked to reformulate verbally the essential
communication made by the counselee, in terms of both the
feeling and the content of that communication. After a few
"round-robin" series of this sort, the trainees were asked
to respond whenever the supervisor pointed to them (which he
did randomly), so that each trainee had to listen intently.
The empathy training is aimed at sharpening the begin-
ning counselor's sensitivity and skills in both understanding
and communicating the client's essential meaning. The rapid,
64
public, competitive, and random nature of the situation
tended to cause shaping of responses rather quickly.
Warmth training.—As the empathy training proceeded to
the point where trainees were grasping and communicating the
meaning of the client's communications, the training moved
on to warmth training. The trainees were then asked to con-
centrate, not on just what they were saying in their
responses, but upon how they were saying it. The emphasis
was upon low-pitched, full vocal tones in a slowed rate of
speech, communicating the intentness and seriousness of the
counselor's response (if these were the appropriate qualities)
The training in vocal qualities moved the tone as well as the
content of the trainee's response toward a more studied
attempt to communicate warmth.
Genuineness training.—At this point, the responses
clearly sounded mechanical, rehearsed, or imitated, which
they were. The trainees were now encouraged to be more him-
self in his responding. Direct shaping of the trainee's
responses (using the Genuineness Scale), aimed at making
them more authentically an expression of his own person was
carried out in much the same fashion as described in empathy
training above.
Quasi-group therapy sessions.—These sessions were
begun during the sixth week of the program. The aim of the
quasi-group therapy experience was, first, to give trainees
65
experiential meaning for the role of the counselor by their
own participation as clients; and second, to provide an
opportunity for self-exploration of their own goals, values,
and experiences in relation to their emerging role as coun-
selor. Such firsthand experience in the human encounter of
counseling from the client's viewpoint also allowed them to
move toward integrating their own personality, values, and
goals with the didactic and cognitive learnings.
Final experience.—After spending several sessions in
role-playing, the trainee was given appointments with a num-
ber of real clients for single therapeutic interviews. His
goal in such interviews was to facilitate deep self-explora-
tion by the client and to establish a good therapeutic
relationship. These single interviews were tape-recorded so
that selected samples could be played in the supervisory
sessions and rated by the trainee himself, his peers, and
his supervisor. The aim of this procedure was to provide
concrete feedback with a number of clients so that the trainee
could learn what about himself contributes to a therapeutic
relationship and what impedes or detracts from that
relationship.
Finally, the trainee began to counsel clients on a con-
tinuing basis. These sessions were also tape-recorded and
brought to the supervisory sessions where random samples were
selected to be rated on the therapeutic conditions scales by
the supervisor, the trainee, and his peers.
66
The Traditional Practicum
Within the twelve-week period of the study each of the
three control subgroups was taught in the traditional manner
by a regularly assigned practicum supervisor who is a member
of the counseling staff at North Texas State University.
Each of the control subgroups was supervised by a different
staff member. Each of the three staff members had a graduate
assistant who helped supervise in his control group. All
three supervisors hold the doctorate degree in counseling.
An outline of the content of the traditional approach
as practiced by the supervisors of the control group can be
found in Appendix F and G. The subjects in this practicum
listened to some of each other's tapes in class sessions and
evaluated them. The evaluation was primarily in terms of
the kind of rapport that the counselor was able to establish
in the counseling session, the methods and approaches that
were used within the session, and suggestions as to how the
trainee might improve his counseling.
In addition to evaluating each other's tapes, the con-
trol trainees observed and evaluated their supervisor and
graduate assistant in counseling sessions. The trainees also
participated'in role-playing in which they took turns playing
roles of counselor, counselee, and observer.
iL Comparison of the Two Approaches
A comparison of the outlines of the procedures to be
used in the control and the experimental groups revealed
67
three procedures common to both groups—the outside reading
assignment, the quasi-group therapy sessions (referred to as
sensitivity training in the traditional approach), and role-
playing. All procedures outlined on the preceding pages for
the experimental group other than these three common ones are
different from the procedures that were used in the control
group. Although role-playing and critiquing of the trainee's
taped sessions were used in both the traditional and the
experimental approaches, they are not used in the same manner
as in the experimental approach. The primary difference in
the use of these techniques involves the use of the three
therapeutic scales as the primary focus of evaluation in the
experimental group. The therapeutic scales were not used at
all in the traditional approach.
Procedure for Collecting Data
Students were handed a mimeographed notice before they
registered for the counseling practicum that read as follows:
This semester we are participating in an ex-perimental study that will seek to compare and evaluate various methods of training counselors. In order that the design of the study is not con-taminated, it will be necessary for you to be randomly assigned to a supervisor for the duration of the study. This means that you may or may not be under the direct supervision of the super-visor that you find listed on the Schedule of Classes.
During the second week of the semester of training each
student had a single interview with each of two persons which
was recorded on audio tape. The instructions that were given
68
in the assigning of the taped interviews were stated in the
following manner:
This week you are to make two tapes of initial <3r second counseling interviews with two different persons. Do not choose a per-sonal friend or relative to counsel with. You are to spend approximately thirty minutes with each person trying to be helpful and trying to get to know him.
During the twelfth and final week of the study two addi-
tional tapes were required. The instructions given for the
securing of the post-test tapes were the same as those given
for the pre-test tapes. From the four tapes of each student
in both the control and the experimental groups, eight four-
minute excerpts were selected, two excerpts from each tape.
The excerpts to be rated were those exchanges that occurred
within the four-minute segments starting.at five and.at
fifteen minutes into the session.
Description of the Instruments
T^ e Accurate Empathy Scale was developed in 1961 and the
Nonpossessive Warmth and Therapist Genuineness Scales in 1962
by Charles B. Truax (9, 10, 11). The impetus for the develop-
ment of the scales grew out of a seminar with Carl Rogers
during the early part of 1957. Although the instruments are
highly inferential and rather crude in construction, they
represent a beginning attempt to provide more concrete
specifications, along quantified dimensions, of the three
seemingly common central ingredients of effective therapeutic
encounters.
69
The scales were designed primarily to be used to rate
live observations or tape recordings of counseling or therapy-
interviews, although they have also been used with a slight
loss in reliability on typescripts. The scales have been
applied to samples of counseling and therapy interviews
varying from a minimum of two minutes to a maximum of sixteen
minutes in length (14, p. 44).
The Accurate Empathy Scale is a nine-point scale
attempting to specify stages along a continuum. At the
lowest stage, for example, " . . . the therapist seems com-
pletely unaware of even the most conspicuous of the client's
feelings . . . ." At the highest stage, Stage 9, the thera-
pist " . . . unerringly responds to the client's full range
of feelings in their exact intensity . . . ."
The Nonpossessive Warmth Scale is a five-point scale
extending from the lowest stage, Stage 1, where " . . . the
therapist is actively offering advice or giving clear nega-
tive regard . . ."to the highest stage, Stage 5, where
". . . the therapist communicates warmth without restriction."
The Therapist Genuineness Scale consists of a five-point
scale where Stage 1 is indicated by a therapist who conveys
" . . . explicit evidence of a very considerable discrepancy
between what he says and what he experiences" and Stage 5 is
descriptive of a therapist who ". . .is freely and deeply
himself in the relationship."
In regard to the reliability of the scales, Table IX
presents the correlation between different raters' ratings
70
on the scales for the same samples of therapeutic transactions
in twenty-eight different studies which involved a variety of
therapist and client populations. These studies have indi-
cated that most often a moderate to high degree of reliabil-
ity is obtained with the scales whether measurement be of
counseling or therapy, group or individual.
TABLE IX
RELIABILITIES OF RATING SCALES FOR ACCURATE EMPATHY, NONPOSSESSIVE WARMTH, AND GENUINENESS FROM SPECIFIC STUDIES*
w
0) > 4J •H m
w to I—1 W w
to +J as CO <D 0) d a u 3 a) <D a H CD 0 *0 •P >i CQ 0 a •H V-t •H ,C CO a 6 4J a) Qj > S-l 4J 0 -P •H
<TJ £ 3 -H 3 (0 ft g 0
w EH 0 U u a
O Ot O g
c: u
O ICS a
<D
Study a a a 0 H <tj w a is a
Truax (1961) 384 8 7 ind .87 • » • •
Truax & Carkhuff (1963) 297 14 10 Ind .89 . 50a • 40a Truax & Carkhuff- (1963) 112 28 24 Ind .69a . 55a • *
Truax (1962) 448 14 10 Ind . 69a « • • •
Bergin & Solomon (1963) 28 28 18 Ind .79a • • « «
Melloh (1964) 56 28 28 Ind .62a • • • •
Truax,Wargo,Frank,Imber, Battle,Hoehn-Saric,Nash, and Stone (1966a) 182 40 4 Ind .63 .59 .60
Truax,Carkhuff & Kodman(1965) 192 40 4 Grp .87 .91 .72 Truax & Wargo (1966c) 698 160 15 Grp .81 .76 .80 Truax & Wargo (1966b) 366 80 6 Grp .95 .90 .95 Truax,Wargo & Carkhuff(1966) 89 80 8 Grp .88 .77 .41 Wargo (1962) 297 14 10 Ind .89 .50a « •
Dickenson & Truax (1966) 72 48 1 Grp .83 .75 .25 Truax, Wargo & Silber (1966) 192 40 2 Grp .93 .81 .56 Truax & Carkhuff (1963) 64 8 8 Ind .57a * 62 s .45a Truax (1962e) 104 26 1 Ind . 69a • 55a .40a
71
TABLE IX—Continued
W A> -P >
CQ W •H w CO -P •H 1—I CQ m <D 04 FT* W <D
<D RD U 3 A) A) a & •H u 0 -p TN 0 g -P 0) •H RTS RC 01 £ a aS (0 rC A, > M -P 0 -P •H CO CU EH 3 -H
0 VJ 2 id U QI
a g a u 0
a Study £ S %
u a O H S? s w 0 rd a s
0 0
Truax,Wargo,Frank,Imber, Battle,Hoehn-Saric,Nash, and Stone (1966b)
(Screening Interviews) 80 40 2 Ind .75a .57a . 55a (Therapy Interviews) 182 * • 4 • * .63 .59 .60
Truax (1966b) (Edited) 50 5 5 Ind . 66a • 84a « •
'(Non-Edited) 50 .76a • 81a • «
Truax (1966a) (TPT) 283 63 • • • * .84 .86 .81 (PTP) 305 65 8 Grp .89 .85 .73-(Time) 384 80 • • • • .92 .95 .95
Truax & Carkhuff (1965a) 45 3 1 Ind .78 .70 .83 Carkhuff & Truax (1965) 151 70 28 Ind .43a .48a . 62a Truax & Silber (1966) 144 48 16 Ind .54 .52 .46 Truax,Silber & Carkhuff(1965) 342 80 5 Grp .50 .71 .48 Truax (1966) 161 30 4 Grp .59 .84 .85
aAverage Pearson correlations. All others are Ebel intraclass reliabilities for the pooled data used in analysis of findings.
*Source: Truax, Charles B. and R. R. Carkhuff, Toward Effective Counseling and Psychotherapy; Training and Practice, Chicago, Aldine Publishing Company, 1968, p. 45.
The matter of validity is difficult to assess. The face
validity of the scales can be determined by the reader. Be-
yond that, research in which the scales have played a major
role has indicated that whatever is being measured by the
scales is significantly related to a variety of client thera-
peutic outcomes (1, 2, 3, 4, 5, 6, 7, 8, 12, 13, 15, 16, 17,
72
18, 19, 20). Truax and Carkhuff conclude their discussion
of the scales as follows:
Moreover, what the scales do indeed measure is what the fields of counseling and therapy-should make central aspects of training.and practice. In fact, the reader should become quite familiar with the scales themselves, for when theory or clinical description enlarges upon them, then we move to that degree toward supposition and belief and away from the hard evidence. It is for this precise reason that the scales themselves are used as an essential and integral part of training (14, p. 44).
Procedure for Treating Data
The data collected in this study were treated statisti-
cally by the Data Processing Center, North Texas State
University. A significance level of .05 was used to accept
the hypothe s e s.
Immediately following the twelve-week training session,
the selected segments from pre- and posttests for both the
control and the experimental groups were transferred onto a
master tape. The tape segments were coded so that blind
rating was assured. The master tape was sent to the Arkansas
Rehabilitation Research and Training Center at the University
of Arkansas to be rated by professional raters trained by
Truax and his staff in the use of the therapeutic scales.
Eight four-minute segments, four segments from the pre-
test and four from the posttest, were rated for each subject.
Each of the four-minute segments of tape was rated by three
independent raters on each of the three therapeutic scales—
Accurate Empathy Scale, Nonpossessive Warmth Scale, and
Therapist Genuineness Scale.
73
On the basis of the Accurate Empathy Scale, each rater
gave each segment a rating of from 1 to 9. Stage 1 is the
lowest level where . . the therapist seems completely
unaware of even the most conspicuous of the client's
feelings . . . At the highest stage, Stage 9, the ther-
apist . . unerringly responds to the client's full range
of feelings in their exact intensity . . . ."
Each rater scored each segment from 1 to 5 on the five-
point Nonpossessive Warmth Scale. This scale extends from
Stage 1 where " . . . the therapist is actively offering
advice or giving clear negative regard . . ." to the highest,
Stage 5, where ". . . the therapist communicates warmth with-
out restriction."
The Therapist Genuineness Scale allows a rating of from
Stage 1, in which the therapist conveys " . . . explicit
evidence of a very considerable discrepancy between what he
says and what he experiences" to Stage 5 which describes a
therapist who ". . .is freely and deeply himself in the
relationship." Each segment was scored on one of the five
levels by each rater.
The coefficient of agreement among raters on the
Accurate Empathy Scale was .73, on the Nonpossessive Warmth
Scale, .82, and on the Therapist Genuineness Scale, .81.
These coefficients were computed using the following chi
square solution:
74
(A--NP-.5)2 + (D-N-NP-.5)2 NP N-NP
(A--NP-.5)2 + (D-N-NP-.5)2 +
NP N-NP
when A = number of 'hgree",*D = number of "disagree"; N = total
number of segments rated; P = .23 for nonpossessive warmth
and for genuineness, and P = .16 for accurate empathy.
Whether or not a set of scores is regarded as an "agree" or
a "disagree" is determined as follows: Two points or more
discrepancy among the three raters on a given segment is
scored as a "disagree." Less than a two point discrepancy
among the three raters on a given segment is scored as an
"agree."
The mean of the three raters' scores was computed for
each segment. The result was eight mean scores for each
person on each scale, four from the pretest and four from
the posttest. To obtain a single pretest score for a scale,
the four pretest segment means were averaged. A single
posttest score was obtained in the same manner.' An analysis
of covariance was then run to compare the difference between
the pre- and posttest scores. In addition, a t test for
correlated means was computed to determine if significant
difference had occurred.
BIBLIOGRAPHY
1. Carkhuff, R. R., "On the Necessary Conditions of Thera-peutic Personality Change," Discussion Papers, Wisconsin Psychiatric Institute, University of Wisconsin, no. 47, 1963.
editor, The Counselor* s Contribution to Facilitative Processes. Urbana, Illinois, Parkinson, 1967.
"Toward A Comprehensive Model of Facili-tative Interpersonal Processes," Journal of Counsel-ing Psychology, XIV (1967), 67-72.
4 . and C. B. Truax, "Training in Counseling and Psychotherapy: An Evaluation of An Integrated Didactic and Experiential Approach," Journal of Consulting Psychology, XXIX (1965), 333-336.
5. Dickenson, W. A. and C. B. Truax, "Group Counseling with College Underachievers: Comparisons with A Control Group and Relationship to Empathy, Warmth, and Genuineness," unpublished manuscript, University of Kentucky, 1965.
6. Jourard, S., "I-Thou Relationship Versus Manipulation in Counseling and Psychotherapy," Journal of Individual Psychology, XV (1959), 174-179.
7. Rogers, Carl R., "The Interpersonal Relationship: The Core of Guidance," Harvard Educational Review, XXXII (1962), 416-429.
8. , "The Necessary and Sufficient Conditions of Therapeutic Personality Change," Journal of Con-sulting Psychology, XXI (1957), 95-103.
9. Truax, Charles B., "A Scale for the Measurement of Accurate Empathy," Psychiatric Institute Bulletin, Wisconsin Psychiatric Institute, University of Wisconsin, 1961, 1, no. 10 (c).
10. , "A Tentative Scale for the Measure-ment of Therapist Genuineness or Self-Congruence," Discussion Papers, Wisconsin Psychiatric Institute, University of Wisconsin, no. 35, 1962.
75
76
11. Truax, Charles B., "A Tentative Scale for the Measure-ment of Unconditional Positive Regard, " Psychiatric Institute Bulletin, Wisconsin Psychiatric Institute, University of Wisconsin, 1962, 2, no. 1.
12. , "Therapeutic Conditions," Psychiatric Institute Bulletin 13, Wisconsin Psychiatric Institute, University of Wisconsin, 1961.
13. and R. R. Carkhuff, "Fox- Better or for Worse. . . .The Process of Psychotherapeutic Person-ality Change," chapter in Recent Advances in the Study of Behavior Change, Montreal, McGill Univer-sity Press, 1964, 118-163.
14 . and R. R. Carkhuff, Toward Effective Counseling and Psychotherapy: Training and Practice, Chicago, Aldine Publishing Company, 1968.
15. , R. R. Carkhuff, and F. Kodman, "Relationships between Therapist-Offered Conditions and Patient Change in Group Psychotherapy," Journal of Clinical Psychology, XXI (1965), 327-329.
16. , L. D. Silber, and R. R. Carkhuff, "Accurate Empathy, Non-Possessive Warmth, Genuine-ness and Therapeutic Outcome in Lay Group Counsel-ing, " unpublished manuscript, University of Arkansas, 1966.
17. and D. G. Wargo, "Antecedents to Out-come in Group Psychotherapy with Juvenile Delin-quents: Effects of.Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining, and Patient Self-Exploration," unpublished manu-script, University of Arkansas, 1966.
18. and D. G. Wargo, "Antecedents to Out- • come in Group Psychotherapy with Hospitalized Mental Patients: Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining, and Patient Self-Exploration," unpublished manu-script, University of Arkansas, 1966.
19. , D. G. Wargo, and R. R. Carkhuff, "Antecedents to Outcome in Group Psychotherapy with Outpatients: Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining and Patient Self-Exploration," unpublished manu-script, University of Arkansas, 1966.
77
20. Truax, Charles B., D. G. Wargo, J. D. Frank, S. D. Imber, C. C. Battle, R. Hoehn-Saric,. E. H. Nash, and A. R. Stone, "Therapist Empathy, Genuineness, and Warmth and Patient Therapeutic Outcome," Journal of Consulting Psychology, XXX (1966), 395-401.
CHAPTER IV
STATISTICAL ANALYSIS OF RESULTS AND DISCUSSION
Analysis of Data
The data were analyzed statistically on the basis of
their relevance to the hypotheses. The analyses of the
results were obtained through two statistical procedures:
analysis of covariance and t. test for correlated means. A
significance level of .05 was required for the acceptance
of the hypotheses.
Accurate Empathy
Hypothesis I predicted that practicum students who had
attended thirty hours of class sessions in which the inte-
grated didactic and experiential training approach had been
used would demonstrate a statistically significant mean in-
crease on the Accurate Empathy Scale ratings as compared with
practicum students who had attended an equal number of tradi-
tional practicum classes. (The Accurate Empathy Scale is a
nine-point scale attempting to specify stages of empathy
along a continuum from the lowest stage, stage one, to the
highest, stage nine.) The results of the analysis of covar-
iance computed to test this hypothesis are shown in Table X.
78
79
The obtained F ratio of 1.1247 was not acceptable at the .05
level of significance; therefore, Hypothesis I was not
supported. This would indicate that the experimental group
did not demonstrate a statistically significant greater mean
increase in empathy than did the control group.
TABLE X
SUMMARY OF ANALYSIS OF COVARIANCE ON THE ACCURATE EMPATHY SCALE
Kind of Sum of Mean Variation Squares df Square F
Between means .2420 1 .2420 1.1247
Within means 6.0253 28 .2151
Total 6.2674 29 t « t * • •
The adjusted mean scores on the Accurate Empathy Scale were
3.4182 for the experimental group and 3.2380 for the control
group.
Summaries of the analysis of covariance on the Accurate
Empathy Scale for the various subgroups (Control A, Experi-
mental A; Control B, Experimental Bj. Control C, Experimental
C) are shown in Tables XI, XII, and XIII.
TABLE XI
SUMMARY OF ANALYSIS OF COVARIANCE ON THE ACCURATE EMPATHY SCALE FOR SUBGROUPS A
80
Kind of Sum of Mean Variation Squares df Square F
Between means .0593 1 .0593 .2604
Within means 1.8220 8 .2277
Total 1.8813 9 • * • « « #
The adjusted mean scores on the Accurate Empathy Scale were
3.2664 for the Experimental A Subgroup and 3.4168 for the
Control A Subgroup.
TABLE XII
SUMMARY OF ANALYSIS OF COVARIANCE ON THE ACCURATE EMPATHY SCALE FOR SUBGROUPS B
Kind of Sum of Mean Variation Squares df • Square F
Between means 1.4338 1 1.4338 12.3704*
Within means .8113 7 .1159
Total 2.2452 8 • # • • • •
*p <. 01
The adjusted mean scores on the Accurate Empathy Scale were
3.5116 for the Experimental B Subgroup and 2.6883 for the
Control B Subgroup.
TABLE XIII
SUMMARY OF ANALYSIS OF COVARIANCE ON THE ACCURATE EMPATHY SCALE FOR SUBGROUPS C
81
Kind of Variation
Sum of Squares df
M$an Square F
Between means
Within means
.0499
.5347
1
7
.0499
.0763 .6545
Total .5847 8 • « • * • •
The adjusted mean scores on the Accurate Empathy Scale were
3.5965 for the Experimental C Subgroup and 3.4534 for the
Control C Subgroup.
It will be noted that the F ratios for the mean scores
for Subgroups A and C on the Accurate Empathy Scale did not
reach a significant level. The F ratio for the mean scores
for Subgroup B was significant at the .01 level. This would
indicate that the subjects in Experimental B did increase
their mean level of accurate empathy more than did the sub-
jects in Control B. . .
The results of analysis of covariance on the Accurate
Empathy Scale for the Experimental Subgroups A, B, and C are
found in Table XIV.
TABLE XIV
SUMMARY OF ANALYSIS OF COVARIANCE 0 N T H E ACCURATE EMPATHY SCALE FOR EXPERIMENTAL SUBGROUPS
82
Kind of Sum of Mean Variation Squares df Square F
Between means .3152 2 .1576 1.4905
Within means 1.1633 11 .1057
Total 1.4786 13 t » i
The adjusted mean scores on the Accurate Empathy Scale were
3.2700 for Experimental A Subgroup, 3.3718 for Experimental B
Subgroup, and 3.6247 for Experimental C Subgroup. As shown
by Table XIV, there was no significant difference between
experimental subgroups on the Accurate Empathy Scale.
Table XV presents similar findings for the Control Sub-
groups A, B, and C:
TABLE XV
SUMMARY OF ANALYSIS OF COVARIANCE ON THE ACCURATE EMPATHY SCALE
FOR CONTROL SUBGROUPS
Kind of Sum of Mean Variation Squares df Square F
Between means 1.1539 2 .5769 2.0455
Within means 3.3846 12 .2820
Total 4.5386 14 • • • • • »
83
The adjusted mean scores on the Accurate Empathy Scale
were 3.4069 for Control A Subgroup, 2.8305 for Control B
Subgroup, and 3.4312 for Control C Subgroup. No significant
difference was found between control subgroups on the
Accurate Empathy Scale.
In addition to the above findings, a t test for
correlated means was computed to determine the difference
between the pre- and posttest mean scores on the Accurate
Empathy Scale. When computed for the total sample, a t of
.04772 was obtained} for the experimental group, t = .08394;
and for the control group, t = .00000. It is clearly evident
that no significant change occurred on level of empathy as
measured by the Accurate Empathy Scale during the course
of the study for either the group as a whole or for the
separate control and experimental groups.
Nonpossessive Warmth
It was stated in Hypothesis II that practicum students
who had attended thirty hours.of class sessions in which
the integrated didactic and experiential training approach had
been used would demonstrate a statistically significant mean
increase on the Nonpossessive Warmth Scale ratings as com-
pared with practicum students who had attended an equal num-
ber of traditional practicum classes. (The Nonpossessive.
84
Warmth Scale is a five-point scale attempting to specify
stages of nonpossessive warmth along a continuum from the
lowest stage, stage one, to the highest, stage five.) The
data, as revealed in Table XVI, do not sustain the hypothesis,
This would indicate that the experimental group did not
demonstrate a statistically significant greater mean increase
in nonpossessive warmth than did the control group.
TABLE XVI
SUMMARY OF ANALYSIS OF COVARIANCE ON THE NONPOSSESSIVE WARMTH SCALE
Kind of Sum of Mean Variation Squares df Square F
Between means .0146 1 .0146 .2057
Within means 1.9909 28 .0711
Total 2.0055 29 « « • • • c
The adjusted mean scores on the Nonpossessive Warmth Scale
were 3.6948 for the experimental group and 3.7391 for the
control group.
Summaries of the analysis of covariance on the Nonposses-
sive Warmth Scale for the various subgroups (Control A,
Experimental A; Control B, Experimental B; Control C, Experi-
mental C) are shown in Tables XVII, XVIII, and XIX.
TABLE XVII
SUMMARY OF ANALYSIS OF COVARIANCE ON THE NONPOSSESSIVE WARMTH SCALE
FOR SUBGROUPS A
85
Kind of Sum of Mean Variation Squares df Square F
Between means .2442 1 .2441 3.3899
Within means .5760 8 .0720
Total .8201 9 * • * • • •
The adjusted mean scores on the Nonpossessive Warmth Scale
were 3.5822 for the Experimental A Subgroup and 3.8897 for
the Control A Subgroup.
TABLE XVIII
SUMMARY OF ANALYSIS OF COVARIANCE ON THE NONPOSSESSIVE WARMTH SCALE
FOR SUBGROUPS B
Kind of Sum of Mean Variation Squares df Square F
Between means .1059 1 .1059 2.9785
Within means .2490 7 .0355
Total .3550 8 • • • • • •
The adjusted mean scores on the Nonpossessive Warmth Scale
were 3.7871 for the Experimental B Subgroup and 3.5795 for
the Control B Subgroup.
TABLE XIX
SUMMARY OF ANALYSIS OF COVARIANCE ON THE NONPOSSESSIVE WARMTH SCALE
FOR SUBGROUPS C
86
Kind of Sum of Mean Variation Squares df Square F
Between means .0000 1 .0000 .0000
Within means .5200 7 .0742
Total .5199 8 ' 0 0 0 0 0 0
The adjusted mean scores on the Nonpossessive Warmth Scale
were 3.7173 for.the Experimental C Subgroup and 3.7159 for
the Control C Subgroup.
The F ratios for the mean scores on the Nonpossessive
Warmth Scale for Subgroups A, B, and C did not reach a
significant level.
The results of analysis of covariance on the Nonposses-
sive Warmth Scale for the Experimental Subgroups A, B, and C
are found in Table XX.
TABLE XX
SUMMARY OF ANALYSIS OF COVARIANCE ON THE NONPOSSESSIVE WARMTH SCALE FOR EXPERIMENTAL SUBGROUPS
Kind of Sum of Mean Variation Squares df Square F '
Between means .0575 2 .0287 .2537
Within means 1.2482 11 .1134
Total 1.3058 13 • • • • • •
37
The adjusted mean scores on the Nonpossessive Warmth Scale
were 3.6023 for Experimental A Subgroup, 3.7547 for Experi-
mental B Subgroup, and 3.6928 for Experimental C Subgroup.
Similar findings are reported in Table XXI for the
Control Subgroups A, B, and C;
TABLE XXI
SUMMARY OF ANALYSIS OF COVARIANCE ON THE NONPOSSESSIVE WARMTH SCALE
FOR CONTROL SUBGROUPS
Kind of Sum of Mean Variation Squares df Square F
Between means .2112 2 .1056 2.6999
Within means .4695 12 .0391
Total .6808 14 « # * * « *
The adjusted mean scores on the Nonpossessive Warmth Scale
were 3.8723 for Control A Subgroup, 3.5942 for Control B
Subgroup, and 3.7589 for Control C Subgroup. No significant
difference was, therefore, found between control subgroups on
the Nonpossessive Warmth Scale.
The reported results showed no significant difference in
mean change between the experimental and control groups on
nonpossessive warmth. A t test for correlated means was
therefore computed to determine whether or not any signifi-
cant change occurred during the study. The results follow:
A t of -.36437 was obtained when the total sample pre- and
88
post-means were compared. A t of .09994 resulted when only
the pre- and posttest scores for the experimental group were
used, and t = -.73246 when the same procedure included only
the control group. The insignificant level of the t values
obtained indicated that no significant change occurred
between the pre- and posttest on level of nonpossessive
warmth.
Therapist Genuineness
In Hypothesis III it was predicted that practicum
students who had attended thirty hours of class sessions in
which the integrated didactic and experiential training
approach had been used would demonstrate a statistically
significant mean increase on the Therapist Genuineness
(or Self-Congruence) Scale ratings as compared with practicum
students who had attended an equal number of traditional
practicum classes. (The Therapist Genuineness Scale is a
five-point scale attempting to specify stages of genuineness
along a continuum from the lowest stage, one, to the highest,
stage five.) The results shown in Table XXII do not support
Hypothesis III. This would imply that the experimental
group did not demonstrate a statistically significant
greater mean increase in therapist genuineness than did
the control group.
TABLE XXII
SUMMARY OF ANALYSIS OF COVARIANCE ON THE THERAPIST GENUINENESS SCALE
89
Kind of Sum of Mean Variation Squares df Square F
Between means .0644 1 .0644 .8861
Within means 2.0370 28 .0727
Total 2.1015 29 • « • • • •
The adjusted mean scores on the Therapist Genuineness Scale
were 3.3265 for the experimental group and 3.4334 for the
control group.
Summaries of the analysis of covariance on the Therapist
Genuineness Scale for the various subgroups (Control A, Exper-
imental A; Control B, Experimental Bj Control C, Experimental
C) are shown in Tables XXIII, XXIV, and XXV.
TABLE XXIII •
SUMMARY OF ANALYSIS OF COVARIANCE ON THE THERAPIST GENUINENESS SCALE .
FOR SUBGROUPS A
Kind of Sum of Mean Variation Squares df Square F
Between means .0220 1 .0220 - .2535
Within means .6962 8 .0870
Total .7183 9 • 0 0 • • •
90
The adjusted mean scores on the Therapist Genuineness Scale
were 3.3902 for the Experimental A Subgroup and 3.4803 for
the Control A Subgroup.
TABLE XXIV
SUMMARY OF ANALYSIS OF COVARIANCE ON THE THERAPIST GENUINENESS SCALE
FOR SUBGROUPS B
Kind of Variation
Sum of Squares df
Mean Square F
Between means
Within means
.0002
.1337
1
7
.0002
.0191 .0112
Total .1339 8 i t * • # •
The adjusted mean scores on the Therapist Genuineness Scale
were 3.2568 for the Experimental B Subgroup and 3.2765 for
the Control B Subgroup.
TABLE.XXV
SUMMARY OF ANALYSIS OF COVARIANCE ON THE THERAPIST GENUINENESS SCALE
FOR SUBGROUPS C
Kind of Sum of Mean Variation Squares df Square F
Between means .0005 1 .0005 .0043
Within means .9450 7 .1350
Total . 9456 8 • i» i l l
91
The adjusted mean scores on the Therapist Genuineness Scale
were 3.4211 for the Experimental C Subgroup and 3.4027 for
the Control C Subgroup.
It is evidenced that the F ratios for the mean scores
for all three subgroups (Subgroups A, Subgroups B, and Sub-
groups C) did not reach a level of significance. Therefore,
the subjects in the experimental subgroups did not increase
their mean level of therapist genuineness significantly more
than did the subjects in the respective control subgroups.
The results of analysis of covariance on the Therapist
Genuineness Scale for the Experimental Subgroups A, B, and C
are found in Table XXVI.
TABLE XXVI
SUMMARY OF ANALYSIS OF COVARIANCE ON THE THERAPIST GENUINENESS SCALE
FOR EXPERIMENTAL SUBGROUPS
Kind of Sum of Mean Variation Squares df Square F
Between means .1522 2 .0761 2.2929
Within means .3652 11 .0332
Total .5174 13 * • • • « •
The adjusted mean scores on the Therapist Genuineness Scale
were 3.4380 for Experimental A Subgroup, 3.2331 for Experi-
mental B Subgroup, and 3.4788 for Experimental C Subgroup.
As indicated by Table XXVI, there was no significant difference
92
between experimental subgroups on the Therapist Genuineness
Scale.
No significant difference between Control Subgroups A,
B, and C on the Therapist Genuineness Scale is shown in
Table XXVII.
TABLE XXVII
SUMMARY OF ANALYSIS OF COVARIANCE ON T H E THERAPIST GENUINENESS SCALE
FOR CONTROL SUBGROUPS
Kind of Sum of Mean Variation Squares df Square F
Between means .0790 2 .0395 .3294 •
Within means 1.4390 12 .1199
Total 1.5180 14 • • • • • •
The adjusted mean scores on the Therapist Genuineness Scale
were 3.4248 for Control A Subgroup, 3/2700 for Control B
Subgroup, and 3.4367 for Control C Subgroup.
Finally, a t test for correlated means was- computed for
the total sample to determine if significant change had
occurred between the pre- and posttests on therapist genuine-
ness. The obtained t of 2.79080 is significant at the .01
level, which would indicate that when the total sample was
considered there was a significant gain in therapist genuine-
ness during the course of the study.
The total sample was then divided into the separate
experimental and control groups and t. tests of correlated
93
means computed for each of these groups. An insignificant t_
of .00000 resulted when only the experimental group was ana-
lyzed, which indicated no change on therapist genuineness
within the wxperimental group. On the other hand, a signifi-
cant jt of 4.08185 (p <.001) resulted from analysis of the
control group, which implied significant gain in therapist
genuineness among this group.
Discussion of the Results
This discussion is restricted to the implications of the
statistical results just presented. The research findings upon
which this study was theoretically based have consistently
shown that therapists or counselors who are accurately em-
pathic, nonpossessively warm, and genuine effect positive be-
havioral change in their clients in direct proportion to the
level of the qualities communicated in the therapeutic encoun-
ter. That is, generally speaking, the more warm, empathic,
and genuine the counselor, the greater the degree of con-
structive behavioral change in the client. Since these three
interpersonal skills appear to be basic to effective counsel-
ing, and because there seems to be general agreement that the
goal of the counseling practicum is to increase the effective-
ness of prospective counselors, it would seem that the practi-
cum, if productive, should increase the levels of the thera-
peutic triad within the counselor trainees.
The three hypotheses tested in this study pertained to
change in counselor trainee's ability to convey accurate
9 4 '
empathy, nonpossessive warmth, and genuineness as the result
of two different approaches to supervising the counseling
practicum. The results tend to indicate that neither approach
was significantly superior to the other in effecting change in
the interpersonal skills. Although there was an indication
that Hypothesis I was partially supported by the results, the
reported difference seems to be spurious. A review of the pre-
and posttest mean scores revealed such minor differences that
a t test for correlated means was computed to determine if any
change as measured by the therapeutic scales had occurred dur-
ing the course of the study. The result was that no signifi-
cant change was reported for any of the groups on accurate
empathy and nonpossessive warmth. However, the counselor
trainees did show significant positive change on therapist
genuineness.
It was predicted in Hypothesis I that practicum students
who had attended thirty hours of class sessions in which the
integrated didactic and experiential training approach had
been used would demonstrate a statistically significant mean
increase on the Accurate Empathy Scale ratings as compared
with practicum students who had attended an equal number of
traditional practicum classes. Although this hypothesis was
supported in one subgroup, it was not generally supported for
the total sample. The lack of general suport is inconsistent
with the literature regarding the effectiveness of the inte-
grated didactic and experiential approach as compared with the
95
effectiveness of the traditional approach to training. It
would be noted that not only was there no significant differ-
ence in the amount of change within the experimental group as
compared with the control group, but there was no significant
change in empathy between the pre- and posttests for either
group.
One explanation could be the ratings that were obtained
by the counselor trainees on the Accurate Empathy Scale. The
pre-test ratings on this measure revealed that the subjects
in this study were appreciably higher on accurate empathy at
the beginning of the practicum experience than were the sub-
jects in studies reported in the literature where significant
positive change occurred as the result of the experimental
approach. In fact, only two studies reported in the litera-
ture resulted in a higher final level of accurate empathy
than was reported in this study. Of those two, one consisted
of forty-eight hours of training and the other, one hundred
hours of training. Thus, it would seem that causing positive
change in accurate empathy beyond the level attained prior to
the practicum by the subjects in this study might require a
more extended training program than the thirty-hour program.
The significant difference in empathy change reported
in favor of Experimental Subgroup B as compared with Control
Subgroup B is difficult to explain in light of the insignifi-
cant differences reported for the other two subgroups. Upon
checking the raw data, two of the five subjects in Control
Subgroup B were given a zero rating on all four of their
96
posttest segments by one of the raters. These ratings were
inconsistent with those given by the other two independent
raters which is reflected in the lower coefficient of correla-
tion on empathy as compared with the correlation coefficient
on the other scales. This apparent significant difference,
therefore, seems to be spurious.
Hypothesis II stated that practicum students who had
attended thirty hours of class sessions in which the inte-
grated didactic and experiential training approach had been
used would demonstrate a statistically significant mean in-
crease on the Nonpossessive Warmth Scale ratings as compared
with practicum students who had attended an equal number of
traditional practicum classes. The hypothesis was not sus-
tained. This lack of significance is inconsistent with the
literature, but, as was reported previously for empathy, it
is important to consider that there was no significant change
evidenced in levle of nonpossessive warmth between the pre-
and posttests for either group.
Again, the possible explanation could rest in the rela-
tively high pre-test ratings received by the subjects at the
beginning of the practicum. Although no significant change
occurred, only one study reported in the literature resulted
in a higher final mean level of nonpossessive watiuth (and that
a slight mean difference of .16) than was evidenced in this
study. Therefore, it would seem that after a certain level
is reached on nonpossessive warmth, a plateau might be
attained that is difficult to surpass.
97
Hypothesis III predicted that practicum students who had
attended thirty hours of class sessions in which the integrated
didactic and experiential training approach had been used would
demonstrate a statistically significant mean increase on the
Therapist Genuineness Scale ratings as compared with practicum
students who had attended an equal number of traditional prac-
ticum classes. The hypothesis was not supported.
This result is also inconsistent with the literature.
Although significant change in therapist genuineness occurred
during the course of the study, neither approach caused more
significant change than did the other. As seemed plausible in
the previous discussion of empathy and nonpossessive warmth,
perhaps the explanation lies in the relatively high pre-test
ratings received on genuineness at the beginning of the prac-
ticum. Although several studies in the literature reported
posttest scores higher than those obtained in this study, the
training programs were considerably longer than the thirty-
hour program used herein. It may be more difficult to effect
significant positive movement on genuineness through the exper-
imental approach after a certain level has been reached.
That change occurred during the course of the study in
genuineness but not in empathy or warmth is not in keeping with
the reviewed literature. It is possible that this inconsistency
is also due to the relatively high pre-test ratings. Since
genuineness is usually the most difficult, and the last inter-
personal skill to increase, perhaps the level obtained in em-
pathy and warmth prior to the practicum allowed the increase.
CHAPTER V
SUMMARY, FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS
Summary
The problem of this study was to compare the effective-
ness of an integrated didactic and experiential approach in
the preparation of graduate counseling students with that of
the traditional approach in counselor education. The purposes
were (1) to determine the extent and direction of change in
ability to convey empathy, nonpossessive warmth, and therapist
genuineness within the counseling relationship of graduate
practicum students enrolled in the traditional practicum
class, and (2) to determine the extent and direction of change
in ability to convey empathy, nonpossessive warmth, and ther-
apist genuineness within the counseling relationship of
graduate practicum students enrolled in the integrated
didactic and experiential approach class.
The hypotheses were stated as follows:
I. Practicum students who have attended thirty hours
of class sessions in which the integrated didactic and ex-
periential training approach has been used will demonstrate •
a statistically significant mean increase on the Accurate.
Empathy Scale ratings as compared with practicum students
who have attended an equal number of traditional practicum
classes.
98
99
II. Practicum students who have attended thirty hours
of class sessions in which the integrated didactic and ex-
periential training approach has been used will demonstrate
a statistically significant mean increase on the Nonposses-
sive Warmth Scale ratings as compared with practicum students
who have attended an equal number of traditional practicum
classes.
III. Practicum students who have attended thirty hours
of class sessions in which the integrated didactic and ex-
periential training approach has been used will demonstrate
a statistically significant mean increase on the Therapist
Genuineness (or Self-Congruence) Scale ratings as compared
with practicum students who have attended an equal number of
traditional practicum classes.
Subjects for the study were the thirty-one students who
enrolled in the three graduate counseling practicum classes
on the campus of North Texas State University during a spring
semester. Each of the three intact classes was randomly
divided as follows:
1. Fifteen students, five from each practicum, were
assigned to the integrated didactic and experiential training
sessions. This group served as the experimental group.
2. Sixteen students, five from each of two practicums
and six from the third practicum, were assigned to the tra-
ditional weekly training sessions. This group served as the
control group.
100
The experimental subgroups were each taught by a
doctoral-level counseling student through the use of an
integrated didactic and experiential training approach set
forth in Toward Effective Counseling and Psychotherapy:
Training and Practice, by Truax and Carkhuff. The control
subgroups were each taught in a traditional manner by one of
three regularly assigned practicum supervisors who were mem-
bers of the counseling staff. The primary difference between
the two approaches was that the experimental group members
were exposed to immediate feedback on their counseling tech-
niques by their being rated on three interpersonal skills
rating scales developed by Truax (1, 2, 3); the control group
did not use the scales.
The study ran for twelve consecutive weeks, with each
group meeting two and one-half hours per week for a total of
thirty hours of training. During the second week of training,
each subject was required to have a single thirty-minute
counseling session, in a private setting, with each of two
clients. The sessions were recorded on audio tape. Two
additional tapes of similar sessions were required during
the last week of the study. Segments from these tapes
served as pre- and posttests and were sent to the Arkansas
Rehabilitation Research and Training Center at the
University of Arkansas to be rated by professional raters
trained by Truax and his staff. The following scales were
101
used for the ratings: the Accurate Empathy Scale, the
Nonpossessive Warmth Scale, and the Therapist Genuineness
Scale.
Following the rating of the pre- and posttests, the
results were treated by two statistical procedures: an
analysis of covariance on the difference between the pre-
and posttest scores, and a jt test for correlated means to
determine if significant difference had occurred. The sta- »
tistical analysis of the data revealed the following:
Hypothesis I was not confirmed. There were
no significant differences between the groups on
amount of.change in ratings on the Accurate
Empathy Scale.
Hypothesis II was not sustained. There were
no significant differences between the groups on
amount of change in ratings on the Nonpossessive
Warmth Scale.
Hypothesis III was not supported. There were
no significant differences between the groups on
the Therapist Genuineness Scale.
Findings
The integrated didactic and experiential approach to
training did not significantly increase the counselor trainee's
ability to convey accurate empathy, nonpossessive warmth, or
genuineness more than did the traditional approach to training
counselors in the practicum experience. There was, in fact,
102
no significant change reported for either group on accurate
empathy or nonpossessive warmth. The counselor trainees did
show significant positive change on therapist genuineness.
Possible explanations of findings follow:
One explanation for the lack of more positive findings
may be that the subjects had reached a relatively high level
on the interpersonal skills before reaching the practicum.
Whatever the reason for the relatively high level of inter-
personal skills among the subjects, it may be that further
increase in the skills would require a longer or more
intensive practicum experience.
Another explanation for the lack of significant results
may be the difference in the professional status enjoyed by
the supervisors. All three of the control supervisors were
regular staff members who had the doctorate degree. That the
supervisor of the experimental group was a doctoral student
may have tended to lessen the impact of his influence. A
factor which may have compounded the effect of the unequal
status of the supervisors was'the subject's knowing that the
control supervisor had final and official responsibility for
grades, recommendations, etc., for both the control and the
experimental groups. This may have resulted in increased
incentive on the part of the subjects in the control group
to identify with and attempt to earn the approval of their
supervisor.
103
Conclusions
1. It may be concluded that practicum students in the
integrated didactic and experiential approach to training
classes
a. did not demonstrate a statistically significant
mean increase in accurate empathy as compared with
practicum students who had attended the traditional
classes,
b. did not demonstrate a statistically significant
mean increase in accurate empathy,
c. did not demonstrate a statistically significant
mean increase in nonpossessive warmth as compared with
practicum students who had attended the traditional
classes,
d. did not demonstrate a statistically significant
mean increase in nonpossessive warmth,
e. did not demonstrate a statistically significant
mean increase in therapist genuineness as compared with
practicum students who had attended the traditional
classes,
f. did not demonstrate a statistically significant
mean increase in therapist genuineness.
2. It may be concluded that practicum students in the
traditional approach to training classes
a. did not demonstrate a statistically significant
mean increase in accurate empathy as compared with
104
practicum students who attended the integrated didactic
and experiential approach to training classes,
b. did not demonstrate a statistically significant
mean increase in accurate empathy,
c. did not demonstrate a statistically significant
mean increase in nonpossessive warmth as compared with
practicum students who had attended the integrated
didactic and experiential approach to training classes,
d. did not demonstrate a statistically significant
mean increase in nonpossessive warmth,
e. did not demonstrate a statistically significant
mean increase in therapist genuineness as compared with
practicum students who had attended the integrated
didactic and experiential approach to training classes,
f. did demonstrate a statistically significant
mean increase in therapist genuineness.
Recommendations
In view of the findings of the study, the- following
recommendations are made:
1. That further study be considered to determine if a
longer practicum might produce more change in counselor
ability to convey accurate empathy, nonpossessive warmth, and
genuineness.
2. That further study be considered to determine if
training could more effectively raise the interpersonal skills
if the practicum or a pre-practicum were placed earlier in
the training program.
105
3. That further study be considered to determine the
extent to which change on the interpersonal skills might
result if the integrated didactic and experiential approach
were utilized by a regular staff member.
4. That further research be directed toward determining
the effectiveness of the integrated didactic and experiential
approach to training with regard to initial status of subjects
on the three interpersonal skills. That is, the effect that
a person's initial level on empathy, warmth, and genuineness
has on the probability of his increasing these skills through
training in the integrated approach needs to be explored.
APPENDIX A
A TENTATIVE SCALE FOR THE MEASUREMENT
OF ACCURATE EMPATHY
General Definition
Accurate empathy involves more than just the ability of
of the therapist to sense the client or patient's "private
world" as if it were his own. It also involves more than
just his ability to know what the patient means. Accurate
empathy involves both the therapist's sensitivity to current
feelings and his verbal facility to communicate this under-
standing in a language attuned to the client's current
feelings.
It is not necessary—indeed it would seem undesirable—
for the therapist to share the client's feelings in any sense
that would require him to feel the same emotions. It is
instead an appreciation and a sensitive awareness of those
feelings. At deeper levels of empathy, it also involves
enough understanding of patterns of human feelings and ex-
perience to sense feelings that the client only partially
reveals. With such experience and knowledge, the therapist
can communicate what the client clearly knows as well as
meanings in the client's experience of which he is scarcely
aware.
106
107
A t a high level of accurate empathy the message "I am
with you" is unmistakably clear—the therapist's remarks fit
perfectly with the client's mood and content. His responses
not only indicate his sensitive understanding of the obvious
feelings, but also serve to clarify and expand the client's
awareness of his own feelings or experiences. Such empathy
is communicated by both the language used and all the voice
qualities, which unerringly reflect the therapist's serious-
ness and depth of feeling. The therapist's intent concentra-
tion upon the client keeps him continuously aware of the
client's shifting emotional content so that he can shift his
own reponses to correct for language or content errors when
he temporarily loses touch and is not "with" the client.
At a low level of accurate empathy the therapist may go
off on a tangent of his own or may misinterpret what the
patient is feeling. At a very low level he may be so pre-
occupied and interested in his own intellectual interpretations
that he is scarcely aware of the client's "being." The ther-
apist at this low level of accurate empathy may even be unin-
terested in the client, or may be concentrating on the intel-
lectual content of what the client says rather than what he
"is" at the moment, and so may ignore or misunderstand the
client's current feelings and experiencesAt this low level
of empathy the therapist is doing something other than
"listening," "understanding," or "being sensitive"; he may be
evaluating the client, giving advice, sermonizing, or simply
108
reflecting upon his own feelings or experiences. Indeed, he
may be accurately describing psychodynamics to the patient—
but in the wrong language for the client, or at the wrong
time, when these dynamics are far removed from the "client's
current feelings, so that the interaction takes on the flavor
of "teacher-pupil."
Stage 1
Therapist seems completely unaware of even the most con-spicuous of the client's feelings; his responses are not appropriate to the mood and content of the client's state-ments. There is no determinable quality of empathy, and hence no accuracy whatsoever. The therapist may be bored and dis-interested or actively offering advice, but he is not commu-nicating an awareness of the client's current feelings.
Stage 2
Therapist shows an almost negligible degree of accuracy in his responses, and that only toward the client's most obvious feelings. Any emotions which are not clearly defined he tends to ignore all together. He may be correctly sensi-tive to obvious feelings and yet misunderstand much of what the client is really trying to say. By his response he may block off or may misdirect the patient. Stage 2 is distin-guishable from Stage 3 in that the therapist ignores feelings rather than displaying an inability to understand them.
Stage 3
Therapist often responds accurately to client's more exposed feelings. He also displays concern for the deeper, more hidden feelings, which he seems to sense must be present, though he does not understand their nature or sense their meaning to the patient.
Stage 4
Therapist usually responds accurately to the client's more obvious feelings and occasionally recognizes some that are less apparent. In the process of this tentative probing, however, he may misinterpret some present feelings and
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anticipate some which are not current. Sensitivity and awareness do exist in the therapist, but he is not entirely "with" the patient in the current situation or experience. The desire and effort to understand are both present, but his accuracy is low. This stage is distinguishable from Stage 3 in that the therapist does occasionally recognize less appar-ent feelings. He also may seem to have a theory about the patient and may even know how or shy the patient feels a particular way, but he is definitely not "with" the patient. In short, the therapist may be diagnostically accurate, but not emphatically accurate in his sensitivity to the patient's current feelings.
Stage 5
Therapist accurately responds to all of the client's more readily discernible feelings. He also shows awareness of many less evident feelings and experiences, but he tends to be somewhat inaccurate in his understanding of these. However, when he does not understand completely, this lack of complete understanding is communicated without an antici-patory or jarring note. His misunderstandings are not disruptive by their tentative nature. Sometimes in Stage 5 the therapist simply communicates his awareness of the problem of understanding another person's inner world. This stage is the midpoint of the continuum of accurate empathy.
Stage 6
Therapist recognizes most of the client's present feel-ings, including those which are not readily apparent. Al-though he understands their content, he sometimes tends to misjudge the intensity of these veiled feelings, so that his responses are not always accurately suited to the exact mood of the client. The therapist.does deal directly with feelings the patient is currently experiencing although he may mis-judge the intensity of those less apparent. Although sensing the feelings, he often is unable to communicate meaning to them. In contrast to Stage 7, the therapist's statements contain an almost static quality in the sense that he handles those feelings that the patient offers but does not bring new elements to life. He is "with" the client but doesn't en-courage exploration. His manner of communicating his under-standing is such that he makes of it a finished thing..
Stage 7
Therapist responds accurately to most of the client's present feelings and shows awareness of the precise intensity
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of most of the underlying emotions. However, his responses move only slightly beyond the client's, own awareness, so that feelings may be present which neither the client nor thera-pist recognizes. The therapist initiates moves toward more emotionally laden material, and may communicate simply that he and the patient are moving towards more emotionally sig-nificant material. Stage 7 is distinguishable from Stage 6 in that often the therapist's response is a kind of precise pointing of the finger toward emotionally significant material.
Stage 8
Therapist accurately interprets all the client's present, acknowledged feelings. He also uncovers the most deeply shrouded of the client's feelings, voicing meanings in the client's experience of which the client is scarcely aware. Since the therapist must necessarily utilize a method of trial and error in the new uncharted areas, there are minor flaws in the accuracy of his understanding, but these inaccu-racies are held tentatively. With sensitivity and accuracy he moves into feelings and experiences that the client has only hinted at. The therapist offers . specific explanations or additions to- the patient's understanding so that under-lying emotions are both pointed out and specifically talked about. The content that comes to life may be new but it is not alien.
Although the therapist in Stage 8 makes mistakes, these mistakes are not jarring because they are covered by the tentative character of the response. Also, this therapist is sensitive to his mistakes and quickly changes his response in midstream, indicating that he has recognized what is being talked about and what the patient is seeking in his own explorations. The therapist reflects a togetherness with the patient in tentative trial and error exploration. His voice tone reflects the seriousness and depth of his .empathic grasp.
Stage 9
The therapist in this stage unerringly responds to the client's full range of feelings in their exact intensity. Without hesitation, he recognizes each emotional nuance and communicates an understanding of every deepest feeling. He-is completely attuned to the client's shifting emotional content; he senses each of the client's feelings and reflects them in his words and voice. With.sensitive accuracy, he ex-pands the client's hints into a full-scale (though tentative) elaboration of feeling or experience. He shows precision both in understanding and in communication of this under-standing, and expresses and experiences them without hesitancy.
APPENDIX B
A TENTATIVE SCALE FOR THE MEASUREMENT
OF NONPOSSESSIVE WARMTH
General Definition
The dimension of nonpossessive warmth or unconditional
positive regard, ranges from a high level where the therapist
warmly accepts the patient's experience as part of that per-
son, without imposing conditions; to a low level where the
therapist evaluates a patient or his feelings, expresses dis-
like or disapproval, or expresses warmth in a selective and
evaluative way.
Thus, a warm, positive feeling toward the client may
still rate quite low in this scale if it is given condition-
ally. Nonpossessive warmth for the client means accepting
him as a person with human potentialities. It involves a
nonpossessive caring for him as a separate person and, thus,
a willingness to share equally his joys and aspirations or
his depressions and failures. It involves valuing the patient
as a person, separate from any evaluation of his behavior or
thoughts. Thus, a therapist can evaluate the patient's be-
havior or his thoughts but still rate high on warmth if it is
quite clear that his valuing of the individual as a person is
uncontaminated and unconditional. At its highest level this
unconditional warmth involves a nonpossessive caring for the
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In-
patient as a separate person who is allowed to have his own
feelings and experiences; a prizing of the patient for him-
self regardless of his behavior.
Stage 1
The therapist is actively offering advice or giving clear negative regard. He may be telling the patient what would be "best for him," or in other ways actively approving or disapproving of his behavior. The therapist's actions make himself the locus of evaluation? he sees himself as responsible for the patient.
Stage 2
The therapist responds mechanically to the client, in-dicating little positive regard and hence little nonposses-sive warmth. He may ignore the patient or his feelings or display a lack of concern or interest. The therapist ignores client at times when a nonpossessively warm response would be expected; he shows a complete passivity that communicates almost unconditional lack of regard.
Stage 3
The therapist indicates a positive caring for the patient or client, but it is a semipossessive caring in the sense that he communicates to the client that his behavior matters to him. That is, the therapist communicates such things as "It is not all right if you act immorally," "I want you to get along at work," or "It's important to me that you get along with the ward staff." The therapist sees himself as responsible for the client.
Stage 4
The therapist clearly communicates a very deep interest and concern for the welfare of the patient, showing a non-evaluative and unconditional warmth in almost all areas of his functioning. Although there remains some conditionality in the more personal and private areas, the patient is given freedom to be himself and to be liked as himself. There is' little evaluation of thoughts and behaviors. In deeply per-sonal areas, however, the therapist may be conditional and communicate the idea that the client may act in any way he wishes--except that it is important to the therapist that he'
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be more mature or not regress in therapy or accept and like the therapist. In all other areas, however, nonpossessive warmth is communicated. The therapist sees himself as responsible to the client.
Stage 5
At stage 5, the therapist communicates warmth without restriction. There is a deep respect for the patient's worth as a person and his rights as a free individual. At this level the patient is free to be himself even if this means that he is regressing, being defensive, or even dis-liking or rejecting the therapist himself. At this stage the therapist cares deeply for the patient as a person, but it does not matter to him how the patient chooses to behave. He genuinely cares for and deeply prizes the patient for his human potentials, apart from evaluations of his behavior or his thoughts. He is willing to share equally the patient's joys and aspirations or depressions and failures. The only channeling by the therapist may be the demand that the patient communicate personally relevant material.
APPENDIX C
A TENTATIVE SCALE FOR THE MEASUREMENT OF THERAPIST
GENUINENESS OR SELF-CONGRUENCE
General Definition
Perhaps the most difficult scale to develop has been
that of therapist genuineness. However, though there are
notable points of inconsistency in the research evidence,
there is also here an extensive body of literature supporting
the efficacy of this construct in counseling and therapeutic
processes.
This scale is an attempt to define five degrees of ther-
apist genuineness, beginning at a very low level where the
therapist presents a facade or defends and denies feelings;
and continuing to a high level of self-congruence where the
therapist is freely and deeply himself. A high level of
self-congruence does not mean that the therapist must overtly
express his feelings but only that he does not deny them.
Thus, the therapist may be actively reflecting, interpreting,
analyzing, or in other ways functioning as a therapist; but
this functioning must be self-congruent, so that he is being
himself in the moment rather than presenting a professional
facade. Thus the therapist's response must be sincere rather
than phony; it must express his real feelings or being rather
than defensiveness.
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11 c
"Being himself" simply means that at the moment the ther-
apist is really whatever his response denotes. It does not
mean that the therapist must disclose his total self, but
only that whatever he does show is a real aspect of himself,
not a response growing out of defensiveness or a merely
"professional" response that has been learned and repeated.
Stage 1
The therapist is clearly defensive in the interaction, and there is explicit evidence of a very considerable dis-crepancy between what he says and what he experiences. There may be striking contradictions in the therapist's statements, the content of his verbalization may contradict the voice qualities or nonverbal cues (. . ., the upset therapist stating in a strained voice that he is "not bothered at all" by the patient's anger).
Stage 2
The therapist responds appropriately but in a profession-al rather than a personal manner, giving the impression that his responses are said because they sound good from a distance but do not express what he really feels or means. There is a somewhat contrived or rehearsed quality or air of profes-sionalism present.
Stage 3
The therapist is implicitly either defensive or profes-sional, although there is no explicit evidence.
r»
Stage 4
There is neither implicit nor explicit evidence of defensiveness or the presence of a facade. The therapist shows no self-incongruence.
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Stage 5
The therapist is freely and deeply himself in the relationship. He is open to experiences and feelings of all types—both pleasant and hurtful—^without traces of defensiveness or retreat into professionalism. Although• there may be contradictory feelings, these are accepted or recognized. The therapist is clearly being himself in all of his responses, whether they are personally meaningful or trite. At stage 5 the therapist need not express personal feelings, but whether he is giving advice, reflecting, interpreting, or sharing experiences, it is clear that he is being very much himself, so that his verbalizations match his inner experiences.
APPENDIX D
OUTLINE OF THE INTEGRATED DIDACTIC
AND EXPERIENTIAL APPROACH
I. Initial experience. A. Reading selections from a wide variety of leading
theorists and therapists is required. (Refer to the bibliography).
B. Listening to some 25 hours of individual and group counseling from the tape library is to be completed in the first six weeks of training. A sign-up list will be maintained to ascertain this. (Copies of the Accurate Empathy Scale, the Nonpossessive Warmth Scale, and the Genuineness Scale will be provided so that each student can attempt to rate specific excerpts as he is listening to the tapes).
II. Empathy Training.
III. Warmth Training.
IV. Genuineness Training.
V. Quasi-group therapy sessions.
VI, Counseling clients with supervision.
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APPENDIX E
BIBLIOGRAPHY
FOR 569 (Practicum in Counseling)
INTEGRATED DIDACTIC AND EXPERIENTIAL APPROACH
I. Required Readings:
Blocher, Donald H., Developmental Counseling, The Ronald Press, 1966.
New York:
*Harper, Robert A., Psychoanalysis and Psychotherapy; 36 Systems, Englewood Cliffs, N. J.: Prentice-Hall, Inc., 1959. Chapters 5-10.
•Patterson, C. H., Theories of Counseling and Psychother-apy, New York: Harper & Row, 1966. (Examples of varied approaches to counseling).
*Truax, Charles B. and Robert R. Carkhuff, Toward Effective Counseling and Psychotherapy: Training and Practice, Chicago: Aldine Publishing Co., 1968. Chapters 2, 3, 6, 7.
II. Additional Sources for Selective Reading: **(A minimum of 500pp must be read and reported on 5 x 8
cards. At least 250 of the required 500 must be from articles—each article will count 25 pp. The form to be used in reporting the readings follows:
Front:
Name Date
Bibliographical data
Personal response or evaluation
No. pp
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Back: Short summary
Sources other than those listed may be used with the approval of the supervisor).
Sources listed in the bibliographies of any of the re-quired readings.
Mimeographed articles obtained from the supervisor.
RC Arbuckle, Dugald S., Counseling and Psychotherapy: An 480 Overview. New York: McGraw Hill Book Co., 1967. .A7 (Chapters 9 and 10)
Berenson, Bernard G. and Robert R. Carkhuff, Sources of Gain in Counseling and Psychotherapy. New York: Holt,'Rinehart, & Winston, Inc., 1967.
Brammer, L. M. and E. L. Shostrom, Therapeutic Psycholr-ogy; Fundamentals of Counseling and Psychotherapy. Englewood Cliffs, N. J.: Prentice-Hall, 1964.
Krumboltz, John D. (ed.), Revolution in Counseling: Implications of Behavioral Science. Boston: Houghton-Mifflin Co., 1966.
LB Patterson, C. H., The Counselor in the School: Selected 1027.5 Readings. New York: McGraw.Hill Book Co., 1967.
(Chapter 28)
*To be completed within the first six weeks (no later than March 22, 1969).
**To be completed within the first ten weeks (no later than April 19, 1969).
APPENDIX F
COUNSELOR EDUCATION PROGRAM NORTH TEXAS STATE UNIVERSITY
DENTON, TEXAS
REQUIREMENTS AND GOALS
Education 569: Practicum in Guidance and Counseling
Course Description;
Practicum in Guidance and Counseling - 569. Supervised practice in counseling and guidance. Practicum is con-ducted in selected public school counseling offices or other approved counseling situations. In the case of an on-campus practicum, facilities will be provided on the NTSU campus. Twenty hours of counseling is required plus additional activities. Pre-requisite: Education 568 and permission of instructor.
Objectives:
1. Development of increased competence as a counselor. 2. Development of increased familiarity and skill with
tests as tools in counseling. 3. Opportunity for application and integration of
counseling skills and information learned in prior course work.
4. Development of greater sensitivity to the dynamics of the counseling process.
5. Opportunity to relate the various theoretical counseling orientations to counseling practice.
6. Development of a better basis for self-evaluation of one's counseling.
Methods:
1. Counseling interviews with elementary, high school, and/or college students and, when possible, parents/ adults.
2. Analysis of the recordings made of the interviews. 3. Analysis of other counselors based on observation
and monitoring.
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4. Class discussion of cases and counseling topics based on interviews as well as readings.
5. Write up of case notes of interviews as well as final summary case reports.
Content
1. Twenty hours of interpersonal relationships with counselees (and parents when possible) is the minimum requirement.
2. Eight hours of observation of counseling interviews is the minimum requirement. When possible, one observation a week should be completed. Each obser-vation is written up (use one of the forms provided) and given to the Practicum instructor. You should attempt to observe as many different counselors as possible. Each interview should be observed in its entirety? if this is not possible, the amount of time spent observing that interview should be noted on the form. Observers and counselors benefit most when the counseling interaction can be discussed immediately following the conclusion of the interview.
3. Role playing with two other counselors is required before your counseling assignment. Alternate three ways: observer, counselor, counselee.
All materials belonging to NTSU are to remain in the counseling lab except with special permission of your Practicum instructor. Folders, case notes, tests, etc. that you might need to carry off campus during the week should be handled with extreme care with respect to confidentiality.
5. Do not discuss counseling cases with your colleagues or supervisors in reception areas or places where you might be overheard. Find a private room to discuss cases.
6. Counseling notes are to be written up for each counselee and placed in a folder to be turned in at the end of the semester. The following procedure should be observed: A. Write up each interview briefly as soon as you
can after it occurs—it's amazing what important things about the counselee will be forgotten if you don't. Use your tape recording to do this. The write-up should be brief—general description of what took place along with your perceptions of the counselee. Use the COUNSELING INTERVIEW NOTES form for your weekly write-ups.
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B. At the end of each interview write-up, develop a few working hypotheses. This will give you direction and strategy for the next interview. Each time you should sharpen up your observations —some hypotheses will remain, others will be discarded for better ones.
C. A summary should be written at the conclusion of each case (use the CASE SUMMARY FORM provided.) The purpose of this summary report is to synthesize and draw together in a global manner your observa-tions of the total counseling contact with that particular counselee. This report form should be typed and signed by you. In many cases, this summary is sent out to agencies, schools, etc. (i.e., where the counselee gives his permission.)
D. Permission to release information should be ob-tained wherever possible from each counselee at the last interview (use the form provided). This policy applies only to those counselees who come into the NTSU counseling facilities, not coun-selees you might have outside. The purpose of this Release Form is to have on record what the counselee wants done with his confidential materials, and, also, to reinforce with the coun-selee that any information pertinent to him "belongs" to him and that only he has the right to decide what should be done with it.
E. Test profiles (if testing is done) should also be included in the folder. If the counselee wants a copy of his profile(s), make up a duplicate for him.
F. The tab on your folder should be completed in the following manner:
Counselee-Date—
Doe, John Dallas Spring '69 Jones
—Res.of counselee —Counselor
7. Case presentations and small group participation: Each counselor will present one or more of his coun-seling cases, with tape examples, to his small group. Of course, each small group meeting will also be used to discuss any immediate problems arising in your counseling. "Many heads are better than one." Sincere assistance to each other along with an atti-tude of acceptance of each other are practicum goals.
.8. Sensitivity training may be an activity depending on your instructor's requirements and your own particu-lar interest. Sensitivity training consists of small (5-9 members) group encounters during the semester. The discussion content is the group
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interaction itself. The purpose of sensitivity training is to increase one's awareness of himself (values, attitudes, needs, feelings, etc.) as well as other group members. Another goal is to become sensitive to how you think you communicate yourself to other people as compared with.how they interpret your communication. Sensitivity groups are led (i.e., kept on a productive level).by a member of the practicum staff. Groups typically are free to determine when and for how long they will meet.
9. Testing and test interpretation: Hopefully, you will gain experience in administering, scoring, and interpreting tests. Unless you are an expert, you should consult with a supervisor for choice of test and, when possible, role-play your test interpreta-tion before you actually give it. • Test interpreta-tion can be a valuable counseling tool when used wisely.
10* Supervision and critique of your interviews: All supervisors are available to sit down with you and help you with your counseling. They will not force themselves on you, hence you must take the initia-tive for arranging for a critique. If you are sin-cerely interested in becoming a better counselor, you can't help but discuss your counseling with a supervisor and your Practicum instructor.
11. Experimentation: This is a laboratory situation— try out different approaches, techniques, test interpretations, etc. Hopefully, you will make mis-takes—then you can know what to "correct." Hope-fully, also, you will discover some new methods of operating. One theoretical approach is not taught in the Practicum. You are free to develop the counseling approach or style that "works" best for you.
12. Upgrading of theoretical background: Material and techniques will be presented from time to time. "Try out" of counseling techniques, such as rational, behavioristic, client-centered, existential approaches is encouraged.
13. Periodic readings will be assigned from the attached bibliography and summarizations will be required in the form of annotated bibliography cards.
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14. The student will be expected to secure, administer, score and evaluate tests from the areas of scholas-tic aptitude, educational achievement, general and/or specific aptitudes as warranted, interest, personality and/or adjustment.
15. Additional requirements will be added at the discre-tion of the instructor.
BIBLIOGRAPHY
Required Texts:
Blocher, Donald H. Developmental Counseling, New York: The Ronald Press, 1966.
Harper, Robert A. Psychoanalysis and Psychotherapy: 36 Systems. Englewood Cliffs, N. J.: Prentice-Hall, Inc., 1959.
Additional Readings:
Arbuckle, Dugald S. Counseling: Philosophy, Theory and Practice. Boston: Allyn and Bacon, Inc., 1965.
Bentley, Joseph C. The Counselor's Role: Commentary and Readings. Boston: Houghton-Mifflin Company, 1968.
Bordin, E. S. Psychological Counseling. New York: Appleton-Century-Crofts, 1968. (2nd Edition.)
Kemp, C. G. Intangibles in Counseling. Boston: Houghton-Mifflin Company, 1967.
Krumboltz, John. (ed.) Revolution in Counseling: Im-plications of Behavioral Science. Boston: Houghton-Mifflin Company, 1966.
McGowan, John F. and Schmidt, Lyle D. Counseling: Readings in Theory and Practice. New York: Holt, Rinehart and Winston, Inc., 1962.
Shertzer, Bruce and Stone, Shelley C. Fundamentals of Counseling. Boston: Houghton-Mifflin Company, 1968.
Warters, Jane. Techniques of Counseling. New York: McGraw-Hill Book Company, 1964. „ (2nd Edition. )
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APPENDIX G
COUNSELOR EDUCATION PROGRAM NORTH TEXAS STATE UNIVERSITY
DENTON, TEXAS
ANALYSIS OF COUNSELING INTERVIEWS
I. The Client
A. What is the client like - based on his behavior, the content of what he talks about, and the infer-ences you draw from what he says and does?
B. What does the client want?
1. Indicate his stated purpose in counseling.
2. Indicate anything in the content of the inter-view or the behavior of the client which suggests that his needs are other than those he initially stated. What substantiation have you for this?
C. How does the client feel about the counseling relationship? What inferences can be made about feelings or attitudes. Based on what?
D. Do you notice any changes in the client?
1. What evidence is there?
2. How do you account for this?
II. The Counselor
A. How successful has the counselor been in establish-ing a desirable counseling relationship?
1. How would you characterize the relationship?
2. What type of psychological climate lias been established?
3. Were there any instances where the relationship brlke down? What happened?
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B. How does the counselor feel about the client? (Positive, negative, indifferent) What inferences do you base this on?
C. What is the counselor trying to do?
1. How does he perceive the client's problem(s)?
2. Should the counselor change his goals? Why?
3. Does he know what he is trying to do, or is he just stumbling along?
D. How effective is the counselor in reaching his goals? Why do you think so?
Ill. Summary
In retrospect, how might the counselor have better handled some of these issues?
BIBLIOGRAPHY
Books
Alexander, F., Fundamentals of Psyehoanalysis, New York, W. W. Norton, 1948.
Carkhuff, R. R., editor, The Counselor's Contribution to Facilitative Processes, Urbana, Illinois, Parkinson, 1967.
Eysenck, H. J., editor, "The Effects of Psychotherapy," Handbook of Abnormal Psychology, New York, Basic Books, Inc., 1961.
Rogers, Carl R., Client-Centered Therapy, Cambridge, Massachusetts, Riverside Press, 1951.
Truax, Charles B. and R. R. Carkhuff, "For Better or for Worse. . . .The Process of Psychotherapeutic Personality Change," chapter in Recent Advances in the Study of Behavior Change, Montreal, McGill University Press, 1964, 118-163.
and , Toward Effective Counseling and Psychotherapy: Training and Practice, Chicago, Aldine Publishing Company, 1968.
Wolpe, J., Psychotherapy by Reciprocal Inhibition, Stanford, California, Stanford University Press, 1958.
Articles
Baldwin, T. and Joan Lee, "Evaluation of Programmed Instruc-tion in Human Relations," American Psychologist, XX (1965), 20.
Banks, G., B. G„ Berenson, and R. R. Carkhuff, "The Effects of Counselor Race and Training Upon Counseling Process with Negro Clients in Initial Interviews," Journal of Clinical Psychology. XXIII (1967), 70-72. • "
Berenson, B. G., R. R. Carkhuff, and Pamela Myrus, "The Inter-personal Functions and Training of College Students," Journal of Counseling Psychology, XIII (1966), 4.
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129
Carkhuff, R. R., "Toward a Comprehensive Model of Facilitative Interpersonal Processes," Journal of Counseling Psychol-ogy, XIV (1967), 67-72.
Carkhuff, R. R. and C. B. Truax, "Lay Mental Health Counsel-ing: The Effects of Lay Group Counseling," Journal of Consulting Psychology, XXIX (1965), 42.6-431.
and , "Training in Counseling and Psychotherapy: An Evaluation of an Integrated Didactic and Experiential Approach," Journal of Consulting Psychology, XXIX (1965), 333-336.
DeSharmes, R., J. Levy, and M. Wertheimer, "A Note on Attempted Evaluations of Psychotherapy," Journal of Clinical Psychology, X (1954), 233-235.
Dymond, Rosalind, "A Scale for the Measurement of Empathic Ability," Journal of Consulting Psychology, XIII (1949), 127-133.
Eysenck, H. J., "The Effects of Psychotherapy: An Evaluation," Journal of Consulting Psychology, XVI (1952), 319-324.
_, "The Effects of Psychotherapy: A Reply," Journal of Abnormal Social Psychology, L (1955),, 147-148.
Ferenczi, S., "The Principle of Relaxation and Neocatharsis," International Journal of Psychoanalysis, XI (1930), 438-443.
Halpern, H. and Leona Lesser, "Empathy in Infants, Adults, and Psychotherapists," Psychoanalysis and the Psycho-analytic Review, XLVII (1960), 32-42.
Jourard, S., "I-Thou Relationship Versus Manipulation in Counseling and Psychotherapy," Journal of Individual Psychology, XV (1959), 174-179.
Luborsky, L., "A Note on Eysenck*s Article 'The Effects of Psychotherapy: An Evaluation'," British Journal of Psychology, XLV (1954), 129-131.
Meehl,.P. E., ."Psychotherapy," Annual Review of Psychology, VI (1955), 357-378.
Raush, H. L. and E. S. Bordin, "Warmth in Personality Development and in Psychotherapy," Psychiatry: Journal Study of Interpersonal Processes, XX (November, 1957), no. 4.
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Rogers, Carl R., "The Interpersonal Relationship: The Core of Guidance," Harvard Educational Review, XXXII (1962). 416-429.
"The Necessary and Sufficient Conditions ' of Therapeutic Personality Change," Journal of Consult-ing Psychology. XXI (1957), 95-103.
Rosenzweig, S., "A Transvaluation on Psychotherapy: A Reply to Hans Eysenck," Journal of Abnormal Social Psychology, XLIX (1954), 298-304.
Sanford, N., "Clinical Methods: Psychotherapy," Annual Re-view of Psychology, V (1954), 311-336.
Schafer, R., "Generative Empathy in the'Treatment Situation," Psychoanalytic Quarterly, XXVIII (1959), 342-373.
Shoben, E. J., Jr., "Psychotherapy as a Problem in Learning Theory," Psychological Bulletin, XLVI (1949), 366-392.
"Counseling," Annual Review of Psychol-ogy, VII (1956), 147-172.
Strunk, 0., Jr., "Empathy: A Review of Theory and Research," Psychological Newsletter. IX (1957), 47-57.
Strupp, H. H., "Nature of Psychotherapist's Contribution to the Treatment Process," Archeological and Genetic Psychiatry, III (1960), 219-231.
M. S. Wallach, and M. VJogan, "Psychotherapy Experience in Retrospect: Questionnaire Survey of Former Patients and Their Therapists," Psychology Monogram, LXXVIII, no. 11 (1964), Whole No. 588.
Truax, Charles B., "The Process of Group Psychotherapy," Psychological Monograph. LXXV, no. 14 (1961).
> "Effective Ingredients in Psychotherapy: An Approach to Unraveling the Patient-Therapist Inter-action, " Journal of Counseling Psychology. X (1963), 256-263.
__ and R. R. Carkhuff, "The-Experimental-Manipulation of Therapeutic Conditions," Journal of Consulting Psychology. XXIX (1965), -119-124.
R. R. Carkhuff, and J. Douds, "Toward an Integration of the Didactic and Experiential'Approaches to Training in Counseling and Psychotherapy," Journal of o Psychology. XI (1964), 240-247.
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Truax, C. B., R. R. Carkhuff, and F. Kodman, "Relationships between Therapist-Offered Conditions and Patient Change in Group Psychotherapy," Journal of Clinical Psychology, XXI (1965), 327-329. : "
" and D. G. Wargo, "Psychotherapeutic Encounters That Change Behavior: For Better or for Worse," American Journal of Psychotherapy, XXII (1966), 499-520.
, D. G. Wargo, J. D. Frank, S. D. Imber, C. C. Battle, R. Hoehn-Saric, E. H. Nash, and A. R. Stone, "Therapist Empathy, Genuineness, and Warmth and Patient Therapeutic Outcome," Journal of. Consulting Psychology, XXX (1966), 395-401.
, D. G. Wargo, J. D. Frank, S. D. Imber, C. C. Battle, R. Hoehn-Saric, E. H. Nash, and A. R. Stone, "Therapist's Contribution to Accurate Empathy, Non-possessive Warmth and Genuineness in Psychotherapy, Journal of Clinical Psychology, XXII (1966), 331-334.
, D. G. Wargo and L. D. Silber, "Effects of High Accurate Empathy and Nonpossessive Warmth During Group Psychotherapy upon Female Institutionalized Delinquents," Journal of Abnormal Psychology, 71 (1966), 267-274.
Publications of Learned Organizations
Carkhuff, R. R., "On the Necessary Conditions of Therapeutic Personality Change," Discussion Papers, Wisconsin Psychiatric Institute, University of Wisconsin, no. 47, 1963.
Hirshberg, F., R. R. Carkhuff, and B. G. Berenson, "The Differential Effectiveness of Counselors and Therapists with In-patient Schizophrenics and Counseling Center Clients, Discussion Papers, Arkansas Rehabilitation Research and Training Center, University of Arkansas, 1966, 1 (Whole No. 6).
Truax, Charles B., "A Scale for the Measurement of Accurate Empathy," Psychiatric Institute Bulletin, Wisconsin Psychiatric Institute, University of Wisconsin, 1961, 1, no. 10 (c).
; . , "A Tentative Scale for the Measurement of Therapist Genuineness or Self-Congruence," Discussion Papers, Wisconsin Psychiatric Institute, University of Wisconsin, no. 35, 1962.
132
Truax, Charles B., "A Tentative Scale for the Measurement of Unconditional Positive Regard," Psychiatric Institute Bulletin, Wisconsin Psychiatric Institute, University of Wisconsin, 1962, 2, no. 1.
"The Sampling Interview: A Method of Assessment of Psychotherapeutic Personality Change," Brief Research Reports, Wisconsin Psychiatric Institute, University of Wisconsin, 1962, 18.
, "Therapeutic Conditions," Psychiatric Institute Bulletin 13, Wisconsin Psychiatric Institute, University of Wisconsin, 1961.
Unpublished Materials
Bergin, A. E. and Sandra Solomon, "Personality and Performance Correlates of Empathic Understanding in Psychotherapy," unpublished paper read before the American Psychological Association, Philadelphia, September, 1963.
Carkhuff, R. R. and R. DeBurger, "Gross Ratings of Patient Behavior," unpublished manuscript, University of Kentucky, 1964.
Dickenson, W. A. and C. B. Truax, "Group Counseling with College Underachievers: Comparisons with a Control Group and Relationship to Empathy, Warmth, and Genuine-ness, " unpublished manuscript, University of Kentucky, 1965.
Halkides, G., "An Experimental Study of Four Conditions Necessary for Therapeutic Change," unpublished doctoral dissertation, University of Chicago, 1958.
Hart, J. T., "A Replication of the Halkides Study," unpub-lished manuscript, University of Wisconsin, 1960.
Melloh, R. A., "Accurate Empathy and Counselor Effectiveness," unpublished doctoral dissertation, University of Florida, 1964.
Truax, Charles B. and L. D. Silber, "Personality and Psycho-therapeutic Skills," unpublished manuscript, University of Arkansas, 1966.
L. D. Silber, and R. R. Carkhuff, "Accurate Empathy, Nonpossessive Warmth, Genuineness and Thera-peutic Outcome in Lay Group Counseling," unpublished manuscript, University of Arkansas, 1966.
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Truax, Charles B. and D. G. Wargo, "Antecedents to Outcome in Group Psychotherapy with Juvenile Delinquents: Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining, and Patient Self-Explora-tion, " unpublished manuscript, University of Arkansas, 1966.
and , "Antecedents to Outcome in Group Psychotherapy with Hospitalized Mental Patients: Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining, and Patient Self-Explora-tion, " unpublished manuscript, University of Arkansas, 1966.
, , and R. R. Carkhuff, "Antecedents to Outcome in Group Psychotherapy with Out-patients : Effects of Therapeutic Conditions, Alternate Sessions, Vicarious Therapy Pretraining and Patient Self-Exploration," unpublished manuscript, University of Arkansas, 1966.
Wargo, D. G., "The Barron Ego Strength and LH^ Scales as Predictors and Indicators of Change in Psychotherapy," Brief Research Reports, Wisconsin Psychiatric Institute, University of Wisconsin, 1962, 21.