1© SmoothApps 2016 All rights reserved. www.smoothapps.com

RAVI VERMA

2© 1993-2014 Scrum.org, All Rights Reserved

About Me…

• Education: Bachelors in Computer Sc. & Engg. Masters in Entrepreneurship

• Certifications: PST (PSF, PSM, PSPO), PSE, PSM II, PSPO II, PSD I Evidence Based Management Consultant MBTI Certified Practitioner Certified in Advanced Conflict Resolution Certificate in Organizational Development

• Experience: Sr. Principal – Enterprise Agile Deployment, Sabre Founder & Org Whisperer – SmoothApps 17+ years in SW Delivery, Consulting Siemens, HP, Avaya, Cisco, AT&T. among others Dev Background: C/C++, VC++, Win32 SDK, Oracle…

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SIGN #1: Fixed Scope(Or Increasing)

FixedCost

FixedSchedule

VARIABLE QUALITY:Ship Now, Patch

Later!

Fixed Backlog(Or Increasing)

FixedCost

FixedSchedule

VARIABLE QUALITY:Ship Now, Patch

Later!

Have you noticed this…? Any experiments you might suggest…?

Waterfall swim-lane?Education on pros/cons & informed decision making?

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SIGN #2:

Have you noticed this…? Any experiments you might suggest…?

 "If you don't know where you're going, any road'll take you there"

A paraphrase of an exchange between Alice and the Cheshire Cat in Chapter 6 of Lewis Carroll's Alice in Wonderland

• Lack of quantified business outcomes• Note: Improving velocity is NOT a business outcome!

Evidence Based Management for Software Organizations – EBMgt ™-Scrum.org

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SIGN #3:

Have you noticed this…? Any experiments you might suggest…?

 "If you can’t see the scoreboard, how do you adjust your game?”

• Lack of empirical management of transformation – via transparency, inspection & adaptation

Compelling Scoreboard – 4 Disciplines of Execution-Franklin Covey Execution

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• High anxiety & reactiveness• Lack of intentional, deliberate, thoughtful responses with high urgency

“No time for all this empiricism b.s. – we need to move fast or we will be left behind”

• Tendency to throw large amounts of time and money at the problem: tools, consultants, training• Lack of risk management via frequent testing of hypotheses, validated learning & course correction

• Note: Pre-requisite: quantified value & compelling scoreboard

SIGN #4:

Have you noticed this…? Any experiments you might suggest…?

 "If you build it, they will come.”Field of Dreams

scale value

-Ravi Verma

Monthly cadence of Transformation Sprint Reviews,Review compelling scoreboards for business outcomes,

Lead vs. Lag indicators, diagnose & adapt activities

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• Discomfort with looking at the mirror• Fear of considering one’s behavior as part of the problem• Unable / unwilling to engage in guided introspection & adaptation

• Exhibit #1: Me

SIGN #5:

Have you noticed this…? Any experiments you might suggest…?

 “Go Agilize those minions and other non-Agile losers!I am too busy for this nonsense!”

Feedforward – Marshall GoldsmithWhat Got You Here Won’t Get You There – Marshall Goldsmith

Influencer – Grenney, Patterson, Maxfield, SwitzlerHeart of Change – John Kotter

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Closing Thoughts… The 5-2-3 Rule ““When preparing to travel, lay out all your clothes and all your money.

Then take half the clothes and twice the money” – Susan Heller

External spend per quarterLeader hours spent per weekImpediments removed per week”Then…

.523

XXX

-Ravi Verma

“When preparing to transform, forecast your investment:

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• What was your most valuable takeaway?• What is one baby step you will take

in the next 30 days to reduce needless suffering in the name of Agile Transformation?

Ravi Verma

The Org Whisperer