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Transcript of 4 KEY WAYS - SafetyChain Software · Copg Saea Swae Page 7 4 Key Wa eg e Ee S ae FSSC 22000: More...
4 KEY WAYS TECHNOLOGY HELPS ENSURE
GFSI COMPLIANCE
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4 Key Ways Technology Helps Ensure GFSI Compliance
To remain competitive and consistently deliver the safest food possible, more food and beverage
companies are pursuing certification through The Global Food Safety Initiative (GFSI). GFSI certification
is accepted by retailers and food service companies worldwide and helps to demonstrate a company’s
commitment to mitigating food safety risks. In fact, GFSI schemes have become the standard by
which food companies are judged for food safety during third-party inspections. They implement a
consistent and measurable program to assess and manage risks, and help companies achieve continuous
improvement.
Yet, while becoming GFSI certified is advantageous for an overwhelming majority of food and beverage
companies, it also presents a set of challenges. The most notable obstacles companies face when
considering certification are managing a robust program and being audit-ready on demand – using only
the existing resources they have at their disposal.
To manage the complexities of managing a GFSI program with limited resources, many companies are
turning to technology. Today’s tools achieve visibility into operations and ensure ongoing compliance
with GFSI requirements. Throughout this guide, we’ll explore some of the key concepts of GFSI program
management, including:
The benefits of becoming GFSI certified
The challenges of GFSI program management
How to leverage technology to manage GFSI certification requirements
How SafetyChain supports GFSI management and audit readiness
Let’s start by reviewing some of the most noteworthy advantages of GFSI certification.
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4 Key Ways Technology Helps Ensure GFSI Compliance
Advantages of GFSI Certification
The benefits of GFSI certification span far and wide. Not only can maintaining GFSI compliance boost
your company’s performance, but the initiative also benefits consumers and the food system as a whole.
Let’s explore the ways in which your company can benefit from certification.
Competitiveness
GFSI certification helps your company stay competitive. It is especially beneficial for food manufacturers
in the B2B space, as many companies have stringent vendor requirements, including GFSI certification.
Certification therefore yields broader access to markets. Moreover, many purchasing companies accept
GFSI certificates, which can reduce duplicated audits.
Many of today’s leading companies seek GFSI-recognized programs in their supply chain, including
Amazon, The Coca-Cola Company, Nestle, Target, and Walmart, among others. In fact, the leading
reasons many food and beverage companies seek certification are to continue doing business with an
existing customer or to begin doing business with a new customer. Ultimately, to contend with leading
brands, today’s food and beverage companies can leverage GFSI certification to demonstrate their
commitment to quality and safety.
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4 Key Ways Technology Helps Ensure GFSI Compliance
Better Performance
In addition to staying competitive in the market, certification can also drive internal business results
as well. The aforementioned study, in which 15,000 members of GFSI-certified food manufacturing
facilities and food suppliers across the globe were surveyed, revealed that nearly 90% of respondents
felt becoming certified aided in addressing food safety concerns, and 74% would become certified again
even if their customers did not require it. The majority of companies also witnessed an improvement in
Key Performance Indicators (KPIs) in the year directly following GFSI certification.
Safer Food
The reason more and more buying companies are seeking GFSI-certified suppliers is simple: the
standards help to ensure a safer product. GFSI-recognized schemes provide shared risk management
tools, so food safety management is optimized across all levels of the supply chain. When your company
becomes certified, your food safety management system will continuously improve with evolving
standards. You’ll therefore be positioned to keep up with the latest requirements in safety at any given
time. This also provides a foundation for a strong legal defense, and it can even work side-by-side with
any efforts you’ve already put in place for compliance with the Food Safety Modernization Act (FSMA).
Resource Optimization
While becoming certified requires an initial investment of time and labor, the benefits of certification
have a lasting impact. It gives the food industry a comparable approach to audits, which can prevent
audit fatigue. With fewer redundancies in audits, you can focus your company’s time and efforts on more
strategic initiatives. Additionally, complying with GFSI standards helps you achieve reduced failure, which
can also positively impact your bottom line.
With all of these benefits comes a caveat: managing a comprehensive GFSI program is complex and
challenging. Read through the most noteworthy challenges in the upcoming section.
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4 Key Ways Technology Helps Ensure GFSI Compliance
Key Challenges of Meeting GFSI Compliance Standards
Five of the most overwhelming challenges companies face in becoming GFSI certified are as follows:
Document Management
Maintenance and management of records and documents are a key requirement to GFSI
certification, and relying on paper-based processes can be a barrier against an effective GFSI
program. Paper records are notoriously difficult to manage and make it challenging to ensure
the most up-to-date forms for critical activities are in place. More importantly, the use of
spreadsheets and binders isn’t just cumbersome and time-intensive; it poses risks of human error.
Missing and incomplete records could lead to audit deductions. Worse, they could compromise a
key aspect of your overall food safety program, potentially leading to severe consequences.
Scheduling & Monitoring Required Activities
To effectively manage a GFSI program, every component must be documented and monitored.
As with any food safety program, this creates a set of challenges in terms of ensuring:
HACCP (and HARPC with FSMA) plans, Prerequisite Programs (PRPs) Good Agricultural
Practices (GAPs), and Standard Operating Procedures (SOPs) are scheduled and
completed to specification.
Non-conformances are reported in a timely manner so that Corrective/Preventive
Actions (CAPAs) can be put in place.
Managing a timeline to ensure each of the above factors are scheduled and monitored can be
complex and resource-intensive.
Ongoing Improvement
Performance trending for continuous improvement is essential to compliance with GFSI
standards. Yet, without a centralized repository for FSQA data, sifting through information is
time-consuming and inefficient. While this holds true for paper-based systems, it also applies
to many electronic systems. When multiple systems are not integrated, the challenges of
performing thorough assessments of KPIs still linger. Not all electronic systems are automated
or designed for effective trending and performance analyses.
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4 Key Ways Technology Helps Ensure GFSI Compliance
Audit Preparedness
To become certified, your company must achieve a successful third-party audit against a GFSI-
recognized program. True audit preparedness means being ready to pass an audit – not simply
produce the necessary documentation. Readying your company for an audit can be time-
consuming and disruptive to daily operations.
You’ll also need to first assess your operation to determine which program best aligns with your
activities. Use factors like the number of your locations and employees, whether your company
produces high- or low-risk products, and how many HACCP plans your company has to inform
your decision. Here are some of the GFSI-recognized certification programs to choose from:
SQF: To be certified through the Safe Quality Food (SQF) Institute, food companies
must go through a three-step process to ultimately demonstrate comprehensive
implementation of food safety and quality management systems. SQF is the only
scheme that integrates a quality component in addition to safety.
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4 Key Ways Technology Helps Ensure GFSI Compliance
FSSC 22000: More than 18,000 companies in over 140 nations have received
certification in FSSC 22000, which is based on existing ISO standards. There are more
than 1,500 auditors across the globe and 110 licensed certification bodies in place.
BRC: BRC Global Standards is the largest global GFSI scheme. It is divided into seven
sections: senior management commitment and continual improvement, HACCP, food
safety and quality management system, site standards, product control, process control,
and personnel.
Primus: PrimusGFS is a GFSI benchmarked standard, best known for its recognition by
buyers in the Western Hemisphere. The audit scheme is endorsed by more than 2,000
growers and provides total produce supply chain coverage.
IFS: International Featured Standards (IFS) is used to audit food manufacturers
regarding safety and quality of processes. Requirements are organized into six
categories, including: senior management responsibility; quality and food safety
management system; resource management; planning and production process;
measurements, analysis, and improvements; and food defense.
Global GAP: Global Good Agricultural Practice (GAP) is a global standard promoting
safe, sustainable agriculture. Certification is available for three scopes of production:
crops, livestock, and aquaculture.
Vendor Management
Managing suppliers continues to be one of the most resource-intensive challenges in the
industry. Yet, monitoring vendors against GFSI standards adds an additional layer of complexity.
With binders, filing cabinets, and clipboards, executing vendor management against your GFSI
program will be cumbersome and time-consuming.
Ultimately, pursuing GFSI certification will mean your company will have more regulatory, third-
party, and customer requirements to oversee. Yet, your company must manage these factors
with the same limited resources it has now. Technology allows you to do more with less, making
it easier for your teams to manage GFSI certification requirements. Let’s find out how in the
upcoming segment.
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4 Key Ways Technology Helps Ensure GFSI Compliance
4 Key Ways to Leverage Technology to Manage GFSI Certification Requirements
More and more companies are deploying technology to manage their GFSI certification requirements.
Take a look at how automated solutions can aid in your ability to achieve compliance:
Program Adherence & Early Detection
Rework caused by missed or late tasks, out-of-date forms and specs, or delays in catching
conformances can be avoided altogether by implementing technology. Today’s solutions
ensure all program requirements are being met on a daily basis. Automated task scheduling
and workflows save your teams a significant amount
of time, while also verifying all tasks are completed.
“One and done” data collection via mobile app can
give your teams the tools and capabilities needed
to upload or retrieve information from anywhere.
Additionally, online portals can simplify data
retrieval for remote teams and multiple locations.
You can also use equipment data extraction to
ensure efficiency and accuracy. Plus, with real-time
data analysis and program specifications, you can
receive instant non-conformance alerts to achieve
timely, documented CAPAs.
Supplier Compliance & Supply Chain Controls
Effective management of supplier
documents is a challenge in itself.
Technology doesn’t just centralize all of your
documents, however. It also achieves automated
vendor program management by ensuring suppliers
follow your GFSI, FSMA, and internal supplier program
requirements. In doing so, it helps you take a preventive,
instead of reactive, approach to non-conformances
throughout the supply chain. Today’s tools allow you
to automate activities like vendor onboarding and
provide ongoing visibility to achieve the greatest level
of confidence in knowing your suppliers are complying
with all of your program requirements.
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4 Key Ways Technology Helps Ensure GFSI Compliance
24/7 Audit & Inquiry Readiness
Audits are among the most time-intensive and stress-inducing activities for food and
beverage teams, but they are necessary facets of certification. From FDA to GFSI audits, the
saying often goes, “if it’s not documented, it’s not done.” Yet, manually documenting all of
your program data is not only inefficient, it also creates
risks of inaccuracy. As part of an automated system,
every form, spec, task, NCR/CAPA, supplier notification
or document, finished product release, and virtually all
other data is time- and date-stamped. The data then
becomes a permanent record in an easy-to-access,
centralized online repository. This approach ties all of
your records to your food safety plan components and
ensures your company is ready to respond to inquiries
at a moment’s notice. You’ll also be prepared for audits
at any time, even if they are unannounced.
Continuous Improvement
GFSI programs (and FSMA) require continuous assessment and reevaluation of risks and
preventive measures. Yet, silos and manual processes act as a barrier for effective trending
of food safety and quality data. To overcome these challenges and inefficiencies, companies adopt
technology with real-time capabilities for accessing all food safety and quality data. Information can be
retrieved instantly through interactive dashboards, reporting, and SPC charts. Actionable data becomes
a tool you can leverage to make decisions that align with your company goals and strategy, leading to
continuous improvement in performance.
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4 Key Ways Technology Helps Ensure GFSI Compliance
How SafetyChain Supports GFSI Management & Audit Readiness
SafetyChain Analytics goes beyond collecting and storing your GFSI program information and
transforms your records into real-time data intelligence. Not only does this intelligence make your
company better prepared for audits, but it also achieves the following objectives:
Drive Customer SuccessSafetyChain Analytics provide 24/7 on-demand access to safety and quality data intelligence.
With the system, you are perennially prepared to respond to inquiries. Easy-to-use ad-hoc query,
reporting, and drill-down capabilities allow users to retrieve any piece of information with ease.
You will also receive visibility into suppliers and food safety tasks to ensure all of your operations
are consistently aligning with your GFSI program requirements. This ongoing compliance helps
you maintain strong partnerships with your customers.
Maximize ProductivityWith live operational monitoring, SafetyChain Analytics provides a holistic view of both
equipment performance data and food safety and quality tasks. You can also live-stream
attribute checks, trending, and process control to oversee completion of daily program
requirements. In addition to giving managers the visibility needed to manage teams and
processes more efficiently, the tool’s automated functions also free up a significant amount
of time for managers, allowing them to become more effective in their roles. As a result, your
management teams can dedicate their focus to compliance efforts and ongoing improvement.
Continuously Improve PerformanceInsights provided by pre-configured operational and compliance dashboards and reports
not only help you measure performance at any moment in time; they also help you track
performance over a specific timeframe to help you pinpoint on-target compliance efforts
versus areas needing improvement. You can identify macro and micro tends based on specific
targets or KPIs, and monitor tolerance levels and quality metrics by item, line, location, shift,
or attribute. This visibility allows you to make decisions supporting operational excellence and
ongoing improvement in GFSI compliance efforts, which must be demonstrated during audits.
Additionally, you can share reports and charts with auditors, inspectors, and key stakeholders to
present your GFSI program data in a comprehensive format.
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4 Key Ways Technology Helps Ensure GFSI Compliance
Summary
Within this guide, we’ve discussed some of the ways technology can be leveraged to help you manage
GFSI certification requirements and ensure a safer product for your customers. Although there are many
GFSI schemes available to align with each company’s unique processes, they all share a common goal of
mitigating food safety risks. Effectively managing these risks under a robust GFSI program using your
company’s existing resources can add new challenges, which is why organizations are implementing
technology as a solution.
To leave you with some actionable takeaways, let’s take a moment to revisit some key concepts:
The advantages of GFSI certification include, but are not limited to, competitiveness, better
performance, safer food, and resource optimization.
There are also many challenges associated with GFSI certification, such as paper-intensive
processes, scheduling and monitoring required activities, continuous improvement, audit
readiness, and effective vendor management.
Leveraging technology allows companies to achieve the following objectives: program adherence
and early detection, supplier compliance, 24/7 audit and inquiry readiness, and continuous
improvement.
SafetyChain supports GFSI management and audit readiness with analytics, which can be used to
drive customer success, maximize productivity, and continuously improve operations.
It has become increasingly clear to the food and beverage industry that the advantages of GFSI
certification far outweigh its challenges. Yet, these advantages can only be fully realized when the proper
management tools are in place. By implementing automated technology and analytics, your company
can do more with less and meet the complexities of GFSI certification requirements, while also achieving
better bottom-line results.
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4 Key Ways Technology Helps Ensure GFSI Compliance
About SafetyChainSafetyChain is a Quality Management System (QMS) that helps food and beverage companies improve
productivity, profitability, and compliance with a flexible, user-friendly software platform that captures,
manages, and analyzes real-time operations data.
Learn more at www.safetychain.com.