ShortSustainability Report

2019

Cámara Badajoz

Julia Graber

THE PMIR PROJECT

The PMIR Project aims at crea�ng a new professionalfigure that is the Project Manager of SustainabilityRepor�ng. The idea, born as a response to the 2014/95/UEDirec�ve, represents a significant step forward in raisingawareness on the themes of sustainability and on thebenefits of implemen�ng sustainable prac�ces for allorganiza�ons, regardless of their size.

The professional figure created by the Project will be ableto support organiza�ons and coordinate the SustainabilityRepor�ng process by iden�fying economic, environmentaland social strategic objec�ves and monitoring themthrough a selec�on of a significant KPIs (Key PerformanceIndicators) panel.

Therefore, the Project Manager of Sustainability Repor�ngwill have a role in connec�ng the different business areasof a company. The knowledge, competences and skillsprovided by the training modules of the Project weredeveloped following the ECVET methodology and couldconsequently be recognized throughout Europe.

The PMIR Project addresses a direct target (the futureProject Managers of Sustainability Repor�ng) to be

iden�fied with graduates in Economics and Engineering (inpar�cular management engineering), business and taxconsultants and employees willing to acquire new skills forprofessional growth within the organiza�on.

The PMIR Project has also some indirect targets such aspublic and private companies (small, medium and largecompanies), opera�ng in different sectors, including thethird sector.

The PMIR Project has been funded under the EuropeanErasmus+KA2 Ac�on Programme.

PromoterEstra S.p.A. (ITA)

PartnerUniversity of Siena (ITA)Chamber of Commerce of Badajoz (ESP)ITKAM (DEU)OpenCom (ITA)BXL Europe (BEL)Euromasc (NOR).

1Cámara Badajoz

THE COMPANY

General

Cámara Badajoz is the chamber of commerce, industry andhandcra� for the province Badajoz. It was founded in 1886and is an independent Public Law Corpora�on with thefunc�on of a democra�c law corpora�on.

The chamber works as an advisory body to collaborate withPublic Authori�es and is supervised by the Department ofEmployment, Enterprise and Innova�on of the governmentof Extremadura. The corpora�on represents over 40,000businesses and owners in the industry sector as well as inservices. There are 13 specific commi�ees which arecomposed of entrepreneurs in the sector as well asrecognized experts in a certain field. Services and supportare provided through five own centers distributed in thewhole province and seven business incubators located inTerritorial Development Centers of the provincial council ofBadajoz.

Services

The main services that are provided can be allocated tothese five departments:

Entrepreneurship and Business Crea�on

Training and EmploymentInnova�on and ProjectsInterna�onaliza�on and Foreign MarketsConsolida�on and Development

The chamber of commerce, industry and service operatesboth with public and private ac�vi�es. Public ac�vi�es meanthat these ac�vi�es have to be done due to law, privateac�vi�es are offered independently by the organisa�on.

Services that are offered are:

Promo�on of entrepreneurship of young andunemployed peoplepersonalized advice in dra�ing a business plan free processing for business crea�onhos�ng and support through business incubatorsprocessing of public grants and seeking fundinglegal advice: contracts: legal applica�on and otherissues foreign investors accompaniment

Each service department is engaged in several networks andcollabora�ons.

2Cámara Badajoz

Mission

Values

The mission of Cámara Badojoz is to represent, promote anddefend the general interests of the businesses and to provideservices to businesses in the province. The chamber wants topromote the crea�on, consolida�on and growth ofbusinesses, especially for SMEs. The corpora�on is aiming tobecome a reference for SMEs due to performing excellentwith high quality services, through closeness and empathy

with the companies, pres�ge at ins�tu�onal level andan�cipa�on to the needs of stakeholders. All ini�a�ves andprojects that are offered are considered as necessary andbeneficial for the general interests of the regional economy.The ac�vi�es are based on informa�on provided bycompanies and collabora�ons with public authori�es.

The values of Cámara Badajoz are manifold and arerepresented in their daily work. These values are:

Economic DevelopmentSocial DevelopmentCompe�venessAssistance and support spirit

Transperancy Personal development EntrepreneurschipInnova�onGlobal orienta�on and interna�onalisa�onRepresenta�on and open par�cipa�on

3Cámara Badajoz

Cer�fica�ons

Quality ManagementCamára Badajoz has a cer�fied Quality Management Systemaccording to AENOR ISO 9001.

4Cámara Badajoz

GOVERNANCE

Comment

Cámara Badajoz, the chamber of Commerce, Industry and Services for the region of Badajoz is a Public Law Corpora�on. It hasa democra�c structure and opera�on and is supervised by the Department of Employment, Enterprise and Innova�on of theGovernment of Extremadura.

The organiza�onal structure contains a plenary, an execu�ve commi�ee, a president, and a general Management, with acommunica�on department and a general secretary. The General Management leads seven departments:

FinanceEU-ProjectsInnova�onEnterprisesTraining and EmploymentInterna�onaliza�onChamber delega�ons

At the moment, the Execu�ve commi�ee contains of the president, Mariano García Sardiña, two Vice Presidents, FranciscoJavier Peinado Rodríguez and Pilar Coslado San�báñez and the Treasurer Luisa Santana Muñoz.

The vowels are:

Andrés de la Villa VegaAntonio Romero ValdeónAngel Luis Gómez Díaz

All businesses and owners that are represented by the chamber have the right to vote for the elec�on of the managementbodies: the Plenary, the Execu�ve Commi�ee and the Presidency.

From 2018 to 2019 the Governance of the chamber did not change significantly. A significant point is a striking inequality ofgender distribu�on in the Board of Directors, which does not represent the general workforce.

5Cámara Badajoz

Board of Directors

Number of Board of Directors' members Number of Board of Directors' members by gender

Year Value (number)

2018 7

2019 7

2018

2019

Number of women in the Board of Directors Number of men in the Board of Directors

Average age of Board of Directors' members Board of Directors' annual salary

Year Value (years)

2018 48

2019 49

Year Value (€)

2018 174.572,10

2019 174.572,10

29%

71%

29%

71%

6Cámara Badajoz

Board of Auditors

Number of Board of Auditors' members Number of Board of Auditors' members by gender

Year Value (number)

2018 3

2019 3

2018

2019

Number of women in the Board of Auditors Number of men in the Board of Auditors

Board of Auditors annual salary

Year Value (€)

2018 5.000

2019 5.000

33%

67%

33%

67%

7Cámara Badajoz

HUMAN RESOURCES

Comment

At Cámara Badajoz, Human resources are seen as the main asset. The employees have a mul�disciplinary background, many ofthem with an university grade, leading to a widespread knowledge in economics, business administra�on, laws, documenta�onsciences, transporta�on engineering, environmental science, chemical engineering, compu�ng, tourism, audiovisualcommunica�on, educa�on and so forth.

From 2018 to 2019 the total number of employees did not change, thus there were 5 new employees in 2019. What isremarkable is that 80% of the employees have a degree, all of them have a high school diploma.

Most of the employees are between 30 and 50 years old and have an fixed-term contract. The number of work related injurieshas risen in 2019. What is no�ceable is that mostly women have a part-�me contract. One reason for that could be obliga�onsin childcare and family, so it is conceivable that the chambers offers possibili�es to combine work and family. To get furtherhints on this topic, an evalua�on of women coming back to work a�er pregnancy could be an indicator.

8Cámara Badajoz

Number of employees

Number of employees Number of employees by gender

Year Value (number)

2018 31

2019 31

2018

2019

Number of women employed Number of men employed

61%39%

52%48%

9Cámara Badajoz

Number of employees by posi�on

Number of employees by posi�on

2019

Managers Execu�ves Employees Workers

3%23%

74%

0%

Managers Execu�ves Employees Workers

2018 1 7 23 0

2019 1 7 23 0

10Cámara Badajoz

Qualifica�on

Number of employees by qualifica�on

2019

Post-graduate Degree High school diploma Junior high school diploma Primary school degree

1%21%

26%26%

26%

Post-graduate Degree High school diploma Junior high school diploma Primary school degree

2018 1 25 31 31 31

2019 1 25 31 31 31

11Cámara Badajoz

Age

Employees' average age Average age of women employed Average age of men employed

Year Value (years)

2018 39,55

2019 40,55

Year Value (years)

2018 39,48

2019 40,48

Year Value (years)

2018 39,55

2019 40,55

Number of employees by age

29 years or less 30-50 years 51 years or more

2018 0 21 5

2019 1 25 5

12Cámara Badajoz

Contracts

Number of employees by contract (Permanent contract and fixed-term contract)

2019

Permanent contract Fixed-term contract

Number of employees on a permanent contract by gender Number of employees on a fixed-term contract by gender

2018

2019

Number of women employed having a permanent contract Number of men employed having a permanent contract

2018

2019

Number of women employed having a fixed-term contract Number of men employed having a fixed-term contract

Permanent contract Fixed-term contract

2018 27 4

2019 25 6

81%

19%

59%41% 48%52%

75%

25%

75%

25%

13Cámara Badajoz

Number of employees by contract (full-�me or part-�me)

2019

full-�me contract Part-�me contract

Number of employees on a full-�me contract by gender Number of employees on a part-�me contract by gender

2018

2019

Number of women employed having a full-�me contract Number of men employed having a full-�me contract

2018

2019

Number of women employed having a part-�me contract Number of men employed having a part-�me contract

Smart working employees

Year Value (number)

2018 0

2019 0

full-�me contract Part-�me contract

2018 24 4

2019 24 6

80%

20%

48%52%33%

67%90%

10%

90%

10%

14Cámara Badajoz

New employee hires and termina�ons

New employee hires New employee hires by gender

Year Value (number)

2018 3

2019 5

2018

2019

New employee hires: women New employee hires: men

New employee hires by age group

Number of termina�ons

Year Value (number)

2018 4

2019 8

100%

0%

60%40%

29 years or less 30-50 years 51 years or more

2018 1 4 0

2019 0 0 0

15Cámara Badajoz

Injuries

Total number of injuries

Year Value (number)

2018 1

2019 3

16Cámara Badajoz

Internal climate surveys carried out and their descrip�on

2018

No climate surveys were carried out in 2018.2019

In 2019, there were also no climate survey carried out.

17Cámara Badajoz

CUSTOMERS

Comment

The Customers of Cámara Badajoz are the companies and organisa�ons of the region. Thereby the Chamber maintains anins�tu�onal approach whereby it develops ac�vi�es to address the whole economic sector, including a wide range of users,from SMEs to young students.

All customers of the chamber are located in the area of Badajoz. The number of costumer has increased by ten from 2018 to2019, the main contact channel remains the website and phone calls. The chamber also enters in contact with interestedpar�es via Facebook, Instagram and Twi�er. The Instagram channel was created in 2019.

The collec�on period of payments is rela�vely fast and did not change in the two years. A very posi�ve aspect is that there areno complaints about the services of the chambers. During the two years, there were no wri�en complaints, no disputes and noproducts returned which speaks for a very good customer orienta�on and service.

18Cámara Badajoz

Customer sa�sfac�on surveys

2018

No customer sa�sfac�on services were conducted in 2018.2019

In 2019, the chamber did not carry out a customersa�sfac�on journey.

19Cámara Badajoz

Customer care

2018

The main channels for customer care are by mail and byphone.

2019

As in 2019, the chamber mainly provides customer carethrough mail and by phone.

20Cámara Badajoz

Our Customers

The customers of Cámera Badajoz are companies in the region. The chamber offers them different services like support for thefounda�on of companies consul�ng offers. All customers are in one geographic are, the province of Badajoz. The Chamber ofCommerce only operates there.

Number of customers

Year Value (number)

2018 75

2019 85

2018 20190

20

40

60

80

21Cámara Badajoz

Number of customers by geographic area

2018

2019

Province of Badajoz

Number of new customers

Year Value (number)

2018 7

2019 10

100% 100%

2018 20190

2.5

5

7.5

10

22Cámara Badajoz

Sustainable Products

Number of sustainable products

Year Value (years)

2018 1

2019 1

23Cámara Badajoz

Returns, complaints and disputes

Total amount of products returned Number of wri�en complaints received Number of disputes fostered by clients

Year Value (number)

2018 0

2019 0

Year Value (number)

2018 0

2019 0

Year Value (number)

2018 0

2019 0

Collec�on of money

Average collec�on period

Year Value (days)

2018 10

2019 10

24Cámara Badajoz

Contact Channels

2018

The main contact channels to communicate with thecompanies are the web and the phone.

2019

In 2019 the main contact channels did not change. S�ll thecommunica�on mostly happens through we and phone.

25Cámara Badajoz

SUPPLIERS

Comment

Camára Badajoz refers mainly to local suppliers from the Extramadura region, whereas some are na�onal providers, forexample for telecommunica�on. Since the chamber is an Official Body, detailed informa�on about suppliers is available.

Over the two years, the number of suppliers has risen by 18, but not the total value that was purchased. Most of the suppliershave the legal form of sole proprietorship.

There were no returns or disputes in the inves�gated period of �me.

26Cámara Badajoz

Suppliers' Main Features

Number of suppliers

Number of suppliers by type of company

2018

2019

0 50 100 150 200 250

Associa�on Coopera�ve and Consor�um Sole proprietorship Ins�tu�on Partnership Corpora�on Foreign company

2018 8 5 54 0 8 0 0

2019 8 4 68 0 8 0 0

2018 20190

10

20

30

40

50

60

70

27Cámara Badajoz

Number of suppliers by geographic area

2018

2019

Spain

Number of new suppliers

Year Value (number)

2018 13

2019 18

100% 100%

28Cámara Badajoz

Value of suppliers

Total value of purchases from suppliers

Value of supplies by type of company

2018

2019

0 200000 400000 600000 8000

Associa�on Coopera�ve or Consor�um Sole proprietorship Ins�tu�on Partnership Orpora�ons Foreign companies

2018 0 13.677,42 176.206,30 0 30.873 0 0

2019 0 18.313,77 168.310,10 0 39.715,50 0 0

2018 20190

25000

50000

75000

100000

125000

150000

175000

200000

29Cámara Badajoz

Value of suppliers divided by geographic area

2018

2019

Spain

Return and disputes

Number of products returned to suppliers Number of disputes fostered by suppliers against the company

Year Value (number)

2018 0

2019 0

Year Value (number)

2018 0

2019 0

100% 100%

30Cámara Badajoz

Payments

Average payment period to suppliers

Year Value (days)

2018 47

2019 47

31Cámara Badajoz

COLLECTIVITY

Comment

Due to its character as a public organiza�on, Cámara Badajoz offers various programs to promote the region. It cooperateswith several organisa�ons and ins�tu�ons, such as the University of Extremadura. Coopera�ons with partners are aiming tooffer be�er services for users which provides for example access to the Erasmus program or ICT companies. The chamber isalso involved in various European projects. Examples for projects are an business support program for women, a branchnetwork to connect companies, programs to support SMEs and micro-SMES and the promo�on of innova�on.

The internet presence of the chamber gained more a�en�on in 2019 than in 2018 on the website, but lost nearly 2000followers on Facebook. In addi�on to the Facebook page the chamber established an Instagram page in 2019.

The number of dona�ons and of sponsorship has risen in 2019, the amount of money sponsored has almost tripled, which showsthat the social engagement of the chamber has evolved in the two years.

32Cámara Badajoz

Website

Number of visits to the website

Year Value (number)

2018 1.980

2019 2.441

2018 20190

500

1000

1500

2000

2500

33Cámara Badajoz

Social Medias

Followers on Facebook New followers on Facebook

Followers on Instagram New followers on Instagram

2018 20190

2000

4000

6000

8000

2018 20190

100

200

300

400

500

2018 20190

100

200

300

400

500

600

700

2018 20190

100

200

300

400

500

600

700

34Cámara Badajoz

Sponsorships and dona�ons

Number of sponsorships Amount of sponsorships

Year Value (number)

2018 1

2019 3

Year Value (€)

2018 1.815

2019 5.025

Number of dona�ons Amount of dona�ons

Year Value (number)

2018 0

2019 1

Year Value (€)

2018 0

2019 500

2018 20190

1000

2000

3000

4000

5000

6000

2018 20190

100

200

300

400

500

35Cámara Badajoz

Projects

2018

The main focus of Camára Badajoz is to strenghen theregion. As a result of this, there is much emphasis put onprojects to support collec�vity and the territory. 20 projectsand ini�a�ves were ongoing 2018 which were aiming tofavour the collec�vity and the territory.

2019

In 2019, there were also 20 projects for the collec�vity andthe territory. As public service body, all of the projects andini�a�ves are focused on t he development of the territory anto supprot the local entrepreneurs and firms,

36Cámara Badajoz

Research and innova�on

Products, Services and Innova�ve Projects

2018

In 2018 there are 12 innova�on projects ongoing. Most ofthem are in coopera�on with the EU, for example the PMIRproject or projects to strenghen the boarder region of Spainand Portugal.

2019

The number of ongoing innova�on did not change in 2019.

Agreements with Reserch Ins�tutes and/or Universi�es

2018

The chamber collaborates with the University ofExtremadura. There are three agreements with theUniversity.

2019

The number of agreements did not change in 2019. Thechamber s�ll collaborates with the University ofExtremadura.

37Cámara Badajoz

ECONOMICS

Comment

Financial resources are provided by European funds and through private offers such as direct services to companies,administra�on management or compe��ve grants. A detailed list of the grants for the chamber can be found on the website.

In 2019 the total revenues was higher than 2019. The EBIT did not significantly change in the two years. It seems that theorganisa�on has performed significantly be�er in 2019 since the EBITDA is posi�ve while in 2018 the value is nega�ve. Theamount of investments did slightly decrease in 2019.

Due to its character as a Public Law Body the chamber does not have to generate massive profits which they can distribute totheir shareholders. In the end, the opera�on should preferably make no debts and earn enough money to run in the bestpossible way.

38Cámara Badajoz

Main economic and financial values

Total revenues EBITDA EBIT

Net income Net financial posi�on Fixed assets

Year Value (€)

2018 2.074.893

2019 2.259.672

Year Value (€)

2018 -796.493,70

2019 -1.416.251

Year Value (€)

2018 3.068.134

2019 3.427.916

Net assets

Year Value (€)

2018 7.272.421

2019 7.515.000

2018 20190

500000

1000000

1500000

2000000

2500000

2018 2019-200000

-100000

0

100000

200000

2018 20190

2000

4000

6000

8000

39Cámara Badajoz

Added value

Gross value added

Year Value (€)

2018 -171.322,07

2019 234.695

The distribu�on of gross value added

2019

Human resources State and ins�tu�ons Money lenders Partners/shareholders Company Collec�vity

2018 2019-200000

-100000

0

100000

200000

300000

10%10%0%0%10%

70%

Human resources State and ins�tu�ons Money lenders Partners/shareholders Company Collec�vity

2018 17.132,21 17.132,21 0 0 17.132,21 11.992

2019 23.469,53 23.469,53 0 0 23.496,53 164.266

40Cámara Badajoz

Investments

Value of total investments

2018 20190

500

1000

1500

2000

2500

3000

41Cámara Badajoz

ENVIROMENT

Comment

The chamber of commerce, industry and services of Badajoz only operates in offices, unlike for example the produc�onindustry. That also means that the impacts on environment are rela�vely low, compared with other branches. Mainenvironmental impacts are generated through the energy consump�on and travel ac�vity. The waste generated is mostly likethe one of normal households, mostly paper from the offices and packaging of meal, which indicates that there is no problemwith hazardous waste.

In the two years, the environmental figures did not change very much. The energy consump�on and the Diesel consump�onslightly increased, this could be linked to the slightly be�er economic performance in 2019.

42Cámara Badajoz

Consump�on of the company loca�ons

Energy intensity ra�o

YearValue

(kWh/m²)

2018 6,78

2019 6,78

43Cámara Badajoz

Company vehicles

Number of vehicles Average age of vehicles

Year Value (number)

2018 2

2019 2

Year Value (years)

2018 11

2019 12

Number of vehicle by type of fuel

2019

Petrol Diesel Methane gas Lpg Electric

Vehicles consump�on

2019

Petrol Diesel Methane gas Lpg Electricity

50%50%

0%0%0%

Petrol Diesel Methane gas Lpg Electric

2018 1 1 0 0 0

2019 1 1 0 0 0

50%50%

0%0%0%

Petrol Diesel Methane gas Lpg Electricity

2018 1.000 1.000 0 0 0

2019 1.000 1.000 0 0 0

44Cámara Badajoz

Energy efficency

2018

There are now energy efficiency interven�ons made in2018.

2019

Also in 2019, no energy efficiency interven�ons took place.

45Cámara Badajoz

Waste produced

Total amount of waste produced

Year Value (kg)

2018 675

2019 675

Paper consump�on Paper consump�on per employee

Year Value (kg)

2018 160

2019 160

2018

In 2018, no recycled paper was used.2019

The same applies to 2019, there is no usage of recycledpaper.

2018 20190

100

200

300

400

500

600

700

2018 20190

1

2

3

4

5

FINAL COMMENT

Numerous developments in recent years have shown that sustainability is no longer seen as something nice to have, butthat serious commitment is required and desired. With the direc�ve on non-financial repor�ng, the EU has introduced anobliga�on for certain large companies, which is for sure also groundbreaking for the further development of sustainabilityrepor�ng. Sustainability reports are no longer just informa�on reports for analysts, but can be used to inform as manystakeholder groups as possible about a company's commitment in sustainability topics. This commitment is increasinglybeing recognized, whether in the financial sector, by the public or by customers.

Bodies of the public laws such as the Cámara Badajoz can be a good example for communica�on of sustainability topics. Aschamber of commerce, industry and services, the organisa�on can a reference for the enterprises in the region, mo�va�ngthem to increase their efforts in sustainability and the repor�ng.

The data gathering process showed which indicators were easy to fill and which not. It was not very surprising that socialindicators were rela�vely easy to fill, also indicators about suppliers and governance. As official body, transparency is key, sothe a lot of informa�on, for example about the governance, was available and is also communicated on the homepage. Thegovernance of the chamber did not change in the two years. No�ceable is the low number of women in the Board ofDirectors, because the rela�on of genders for the employees is rather balanced, there are even more women than man. Amore representa�ve picture of this situa�on in the Board of Directors would be desirable.

The mission of the chamber is to support companies in the region, so social engagement is already anchored in the purposeof the organisa�on. Not only for the region the chamber seems to aim for a posi�ve development, also for its employees.Most of the employees do have a permanent contract and the rela�on of gender is balanced. The educa�onal backgroundseems to be very high, since 80% of the employees have a degree.

The chamber is very engaged in the region and has expanded their social engagement in 2019 with higher numbers andamounts of sponsorship and dona�ons. It is also very engaged in projects which are aiming to support their customers andul�mately promote the region.

The customers, which are the companies, organisa�ons and entrepreneurs in the region seem to be very sa�sfied sincethere were no complaints or disputes nor were products returned. This could be seen as an indicator for the customerorienta�on of the company.

The supply chain of the organisa�on is very local, with suppliers mostly from the region. It seems that regional and smallerbusinesses are supported, most suppliers are a sole proprietorship.

Economic-wise the total revenues, the EBIT and other economic values such as net assets and net income did not changevery much throughout the two years, a slight be�er performance is no�ceable in 2019. Significant increases in 2019 are inthe EBITDA, the gross value added and the net financial posi�on. Most of the gross value is added to collec�vity.

The environmental values did not change very much and are o�en probably not very expressive, but this is fullyunderstandable since the chamber only operates in offices, which means that environmental impacts are rela�vely small.Improvements could be made with energy saving measures, the switch to a renewable energy supplier if possible, a papersaving measures through a prin�ng policy or the use of public transporta�on instead of travel by car.

This report shows that Cámara Badajoz has room for improvements in their sustainability performance, but they arealready performing very good in their main fields of ac�on. Especially their social engagement can be emphasized, as wellas their indirect contribu�on to the regional economy.

METHODOLOGICAL NOTE

Originally, this Erasmus+ project was planned to be a mobility were the the student has the opportunity to visit the companyand conduct the data gathering and the report in a 12 day mobility. Due to the outbreak of Covid-19 and the globalpandemic, the mobility part was cancelled and the project was carried out virtually. This led to several changes in theorganisa�on, the student was not able to get direct insights into the organisa�on, all mee�ngs were on Skype and thecommunica�on was mainly via Mail.

For the data gathering process, a table with all the indicators was set and the organisa�on tried to fill out as much aspossible. Where no exact values could be found but an educated guess was possible, this methodology was applied.Indicator which were not available are marked. The two years that were examined are 2018 and 2019.

The main task of the student was the project management and the data transmission into a program which was provided bythe PMIR Project Team. With the help of this program, the final report could be generated, but only if the threshold ofminimum 60% of indicators per category was reached.

ACKNOWLEDGEMENTS

First of all I would like to thank Francisco Cerrato, who was my contact person at Cámara Badajoz for his �me andengagement, the support with the data and necessary informa�on. The communica�on was always very posi�ve andtarget-oriented.

I also want to thank the PMIR Project Team which was always available and very suppor�ve and understanding.

ShortSustainability Report2019 - Cámara Badajoz

05.08.2020Julia Graber

www.pmir.it