16 Tips for Ranking Better with Google My Business - SMX Advanced Local Search Advantage

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16 Ways to be Successful with Google My Business (GMB) Joy Hawkins Google My Business Top Contributor

Transcript of 16 Tips for Ranking Better with Google My Business - SMX Advanced Local Search Advantage

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16 Ways to be Successful with Google My Business (GMB)

Joy Hawkins Google My Business Top Contributor

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1. Start with a Competitor Analysis• You need to know what you’re up against

• You need to know which categories to use (super important)

• Note: Categories are not always public – check MapMaker

Tool to Use: http://www.brightlocal.com/google-plus-local-wizard/

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Ranking Killer!

Why Use MapMaker? http://imprezziomarketing.com/seo-blog/google-places/best-ways-to-find-duplicate-google-placesplus-listings-post-pigeon/

• And always use MapMaker

2. Always Check for Dupes

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3. Use “Select a Place” on MapMaker• See what other businesses

are using the same address as you

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Hmmm….that’s a lot of businesses to

shove in one suite!

Oh, that’s why…

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4. Visit the GMBL Dashboard

What the heck was updated?

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How it looks in GMBL

Ah…Google is changing my Primary Category:

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5. Always Check the Live Listing• You’d think what’s listed in your dashboard is

what shows up on Google...Wrong!

Dashboard – RightKnowledge Graph – Right

MapMaker – WrongG+ Listing – Wrong

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Get URLs to the different views in the Edit screen of the Dashboard:

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6. Check the Owner Accounts for Alerts• Google is now emailing out review alerts

• Only goes to page owner, not managers

• If a page gets suspended the owner account would see the message, the manager would not

More Reading: http://www.joyannehawkins.com/2-things-wont-see-google-plus-local-page-manager/

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7. Embed Reviews on your Website

Instructions: http://imprezziomarketing.com/seo-blog/reviews/make-the-most-out-of-your-facebook-google-plus-reviews/

• If you are going to duplicate make sure you link back to G+ to avoid getting filtered.

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8. Check Your # of Calls under Insights

Instructions: http://localu.org/blog/export-data-google-business-dashboard-insights-report/

• If there is no data for 4 weeks, check 12 weeks

• Copy and paste the data into Excel to see a better overview (per link below)

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• No one does this!

• Great visibility, leads to more exposure

• Google loves G+

9. Write B2B Reviews

Instructions: http://imprezziomarketing.com/seo-blog/reviews/how-to-leave-b2b-reviews-on-google-plus/

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10. Take ScreenshotsWhat on earth is happening here?

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Regular Results Including Filtered Results (add &filter=0 to the URL)

Filtered!

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11. Make the Google World a Less Spammy Place

Instructions: http://www.localsearchforum.com/google-map-maker/26870-tips-reporting-spam-mapmaker.html

• What real law firm would call themselves “Minneapolis Personal Injury and Accident Lawyer”?

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Instructions: http://www.localsearchforum.com/google-map-maker/26870-tips-reporting-spam-mapmaker.html

• Everywhere else lists them as “Carlson Meyers”

• They have 3 listings on MapMaker – with different addresses• 3 Sparrow Lane is a house!

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MapMaker Team“Business owners are spammers!”

GMB Team“Business owners are always right!”

The Truth

• Use MM (or Maps) to report spam

• Use the GMB Dashboard for your own listing

• Remember their rules are different!

• Be nice & polite to the MM RERs and TCs, even if you disagree with them

Instructions: http://www.localsearchforum.com/google-map-maker/26870-tips-reporting-spam-mapmaker.html

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• MapMaker has been closed for edits now for about a week due to massive spamming

• You can Report a Problem (RAP) for businesses in Google Maps

• Responses might be slower than usual (2 weeks)

• If longer than 2 weeks – post in GMB forum

12. Use RAP while MapMaker is Closed for Edits

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13. Use YellowBot for NAP Diagnosis

• Search business phone # + city

• Open each listing that comes up

• Note: Only works in USA

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Wrong Phone #

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A Second Wrong Phone #

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14. Use Factual for NAP Diagnosis

• Works Globally 2 Listings

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Source of Problem

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Helps Identify Duplicates

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15. Keep Updated with Guideline Changes“If a practitioner is the sole public-facing one at this location and represents a branded organization, the practitioner page should not be separate from the organization’s page. Instead, create a single page, titled using the following format: [brand/company]: [practitioner name].”

Guidelines: https://support.google.com/business/answer/3038177?hl=en

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“Adding unnecessary information to your name (e.g. "Google Inc. - Mountain View Corporate Headquarters" instead of "Google") by including marketing taglines, store codes, special characters, hours or closed/open status, phone numbers, website URLs, service/product information, location/address or directions, or containment information (e.g. "Chase ATM in Duane Reade") is not permitted.”

Not Allowed

Guidelines: https://support.google.com/business/answer/3038177?hl=en

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16. Use Pure Local Searches for Diagnosing

• See how close you are to ranking on the first page

• Figure out if it’s a local issue or organic issue• Ex: a business that is not in the 7-pack ranks

5th organically but 30th locally – their issue is local (NAP, Duplicates, etc.)

• Make sure your business actually shows up in this list

• Look for closed listings that rank

URL: https://www.google.com/search?safe=off&tbm=lcl&gl=us

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Connect with Me

twitter.com/JoyanneHawkins

plus.google.com/+JoyHawkins

[email protected]

1-866-430-0457 x 301