12th April 2015Innovative Training Methodologies: e-learning

Indian experience in e-Governance training for

Government

Dr. Piyush GuptaAssociate Vice President

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e-Governance is about Transformation

InfoThela

NeGP Capacity Building objective

To develop requisite capacities

within Government to

design and implement

e-Governance initiatives.

e-Governance requires different set of

knowledge, skills and attitudinal training

Training is not on priority list by most

departments

e-Governance project team member selection

is not by choice or required competency

Mostly busy officers are deputed on e-Governance projects

as additional work

No time for classroom training

No training linked performance incentive

in Government system

These are inherent constraints in Government systems.

We need to adopt highly effective training/learning

methodologies to mitigate these constraints.

Develop Credit based system leading to recognition &

Certifications

ILT Classroom learning

e-learning – Synchronous; Asynchronous

Virtual Classroom

Webinar

Stand alone digital learning

Innovative Blended Learning methodologies

e-Governance : Pilot eLearning Courses2014

Objectives1. Spread knowledge about e-Governance, overcoming the barriers of

geographical distance and time;

2. Provide continuous, self-paced learning opportunities to Government employees;

3. Facilitate life-long learning for our participants, using blended learning approaches for our standard trainings.

Three courses administered in e-learning mode

1. Introduction to e-Governance2. Introduction to e-Governance Project Life Cycle3. Introduction to Government Process Re-engineering (GPR)

Total hours of learning: 7

Used ppt with voice over audio, faculty video, Quiz, champions video shots, reference resources.

Used Cloud LMS model (TalentLMS).

One month time given for completion to participant. No. of participants targeted for Pilot: 85

e-Governance : Pilot eLearning Courses2014

Over 70% respondentsDid not face any issues with

connection/access.

100% respondentsFound the course/s to be easy to

navigate.

Over 95% respondedCourse/s fulfilled their stated

objectives and learning outcomes.

Over 80% respondedCourse/s met their

expectations.

Over 95% respondedCourse/s provided the basic

knowledge in a manner that is easy to understand and apply.

Over 91% respondedWould recommend course/s to others.

1. Scattered availability of training courses– Single window front-end portal under DoPT – Develop credit based Recognition/Certification plan– Monitor and Evaluate the learning– Re-usability of content

2. Adhoc approach for identifying participants– Align training courses to Role based Competencies– Link with Government HRMS

3. Lack of resources within government to develop e-learning content– Leverage technical resources from industry and domain resources from

Government– Setup Institutional Centre of Excellence within selected ATI’s

Food for Thought……

e-Governance is a journey, Not the destination….

piyush.gupta@nisg.org

Training efforts are costly, BUT not to Train is still costlier