+ Workplace Readiness Skills and Professionalism in the Workplace Marketing Co-Op.
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Transcript of + Workplace Readiness Skills and Professionalism in the Workplace Marketing Co-Op.
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Workplace Readiness Skills and Professionalism in the Workplace
Marketing Co-Op
+ Ethical Behavior from “The Office”
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http://www.youtube.com/watch?v=vstg5c3c3g8&feature=related&safety_mode=true&persist_safety_mode=1&safe=active
+Demonstrating Positive Work Ethic
Punctual arrival time 10-15 minutes early
Consistent attendance
Willingly taking direction from your boss
Taking initiative Doing things without
being asked
+Refer to Your Packet
“I’ll be a little late”
Every day, on time!
What employers think
I need a break!
Reality check!
The company’s point of view
+Think. Pair. Share
Take 1 minute and write down a definition or as many words that describe the word integrity.
Now, take one minute and share your definition/words with a partner and come up with a partner definition
Let’s share as a class
+Demonstrate Integrity
Using sick and personal days only when necessary
Your actions and behavior affect those around you
Exhibiting honesty and reliability
+Ethical Behavior in the Workplace
What are the basic questions used by marketers to make ethical choices?
What are the effects of unethical behavior in business?
What ethical issues have been in the news recently?
Why is each important?
+Demonstrating Teamwork Skills
Contributing success to your team of coworkers Being a team player!
Assisting others for the greater good of the company
Asking for help when needed
+Demonstrating Self-Representation Skills
Dressing appropriately Professional and following
dress code
Maintaining personal hygiene
Using manners and language suitable to the workplace
Try and limit too much personal information that might not be professional
+Common Personal Attire Mistakes of Teens
Short skirts/shorts
Cleavage showing
Extreme heel height
Distracting Jewelry
Jeans (if not appropriate for job station)
Flip Flops
Heavy makeup
Tattoos
Facial Piercings
Poor Hygiene
Too much cologne
Oversized/too small clothing
Girls Boys
White socks
Baggy pants
Boxers
Wrinkled clothing
Messy hair
+Demonstrating Diversity Awareness Working in a respectful and
friendly manner with all customers and coworkers Treating all with the same
degree of respect
Respecting all cultural in the workplace
http://www.youtube.com/watch?v=BD1kPlH5xmo&safety_mode=true&persist_safety_mode=1&safe=active
+What do you think?
What is meant by diversity?
Why is diversity important in the workplace?
How can a business ensure that there is diversity in the workplace?
How could moving to a more diverse workforce help a company better serve the community?
+Demonstrating Conflict Resolution Skills
Negotiating diplomatic solutions to interpersonal conflicts Personality conflicts Cultural differences Disagreements about how
to handle work projects Performance issues
+Resolving Customer + Co-worker Conflicts
Listening
Receiving
Giving feedback
Empathizing
Being ethical
Having a clear understanding of company polices
Exhibiting patience
Methods
+Demonstrating Positive Workplace Relationships
Maintaining an open mind
Showing a willingness to work and help others
Adapting to a variety of personalities
Exhibiting flexibility and maturity
Avoiding work gossip
What to Do
+Refer to Your Packet
“Picking Up the Pieces”
Common Causes of Conflict
Getting Along
Face it or Ignore It
+Demonstrating Creativity and Resourcefulness
Contributing new ideas
Demonstrating initiative readily, independently, and responsibly
Dealing skillfully and promptly with new situations and obstacles
+Exit Ticket
Provide at least 2 reasons why being on time to work is important for you and your employer?
What does integrity mean in your own words? Do you display integrity at your work station?
Is diversity important or necessary in the workplace? Why or why not?
List a few ways to deal with work conflict.
How can you be creative or resourceful in your training station?