Yoast @ wooconf 2014

Post on 10-Jul-2015

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During this talk I will highlight my personal favorites of the Google Analytics datasets and how to find them. There are potential gold mines in there; you just have to get to know them. In this way, that data is your friend. The more you get to know data, the more you’ll understand it, be annoyed by it, love it, hate it. The data will tell you something’s (horribly) wrong, but only if you ask for it. With each dataset I highlight, I will show you the common mistakes we see at Yoast and what kind of data that would lead to. Using my knowledge in psychology I’ll explain how to prevent or (partially) solve these issues and why and how these “”solutions”” will work. Psychology will bring you understanding of your potential customers. It will guide you out of, or away from, the woods, as would a mentor.

Transcript of Yoast @ wooconf 2014

Data is your friend;

Psychology your mentor

Agenda

1. (Ecommerce) tracking

2. Landing pages

3. Loyal customers

(Ecommerce) Tracking

You need tracking, period.

(Ecommerce) Tracking

Complex data ≠ better data

Landing Pages

Sort by Revenue, not by Pageviews

Bounce rate

Bounce rate is all about interaction

Call-to-actions

If you don’t make things visible, people won’t see them

Attention span

The average person’s attention span is:

• About 8 seconds,

• Which is shorter than that of a goldfish.

Call-to-actions

Headlines

Tell the important stuff right away

Visual cueing

You can direct your visitor’s gaze

Visual cueing

Visual cueing

Loyal and returning customers

Loyal and returning customers

Loyal and returning customers

Reciprocity

Scratch my back and I’ll scratch yours

Reciprocity

Reciprocity

Discounts for the right people don’t cost you money

Reciprocity

Let your actions do the talking for you

Thanks!

@tdevalk

facebook.com/yoast

yoast.com

Thijs de Valk