Simplify Complex Selling

CET Designer Help Desk

• Helpdesk• Webinars & Videos• Training• Help Us, Help You!• CET Designer Messages

Simplify Complex Selling

Helpdesk: Who we are

Amy Edington Tracy Prevost Patrik Rask Anna Anderson

Justin Hammond Jason Ciluffo Alexandra Tseffos

Simplify Complex Selling

Helpdesk Tickets

500 – 600 tickets per month

•40% Online chats•40% Support e-mail (includes questions, feature requests and issues)•20% Phone calls

Simplify Complex Selling

Helpdesk

Simplify Complex Selling

WebinarsComing Soon:• Revit Link• Fly Thru• Custom Webinars

Simplify Complex Selling

Video Tutorials

Coming Soon:• Revit Link• Fly Thru• CET Designer Releases

Simplify Complex Selling

Training • Video Tutorials• Webinars• On site Training• GR Training

Simplify Complex Selling

Help Us, Help You!

• Report Issues• Feature Requests

Simplify Complex Selling

CET Designer Messages

Simplify Complex Selling

CET Designer Help Desk

Comments?Suggestions?

Questions?