Welcome to the mostnon-technical talk today!

User Experience != User Interface

Brad NunnallyUser Experience Designer

MiTek Industries

If Using Twitter#UX_STLDODN

GoalsWhat’s the UI mean ...What UX isn’t...What UX is...Generally how to do it...

Street CredComputer Science Grad

First UX JobConsultant for 21/2 Years

Why I’m a UXD?I love peopleI love technologyI love a challenge

What is the UI all about?

No, I won’t be showing you any icebergs

Pretty FlatStuff on the surface of things only mean so much.

TemporaryUsed only when needed, and forgotten just as easily.

GraphicalYou can only put so much lipstick on a pig.

A Treasure MapShould convey the steps necessary to take to accomplish a task

Un-Defining The Damn Thing

What User Experience Isn’t...

About DesignAn experience transcendsan interface, service, or product (Mac vs PC)

Usability TestsIt’s not about what works or not

A PhaseTakes more than few best practices to achieve a good experience

The InterfaceIndependent of current level of technology

About the UserSums up your brand and message

Done AloneNever drink alone, never design alone

An ExperienceImpossible to create something as intangible as an experience

Defining The Damn Thing

User Experience Is ...

A Lot of HatsUXD, IA, IxD, VD, BA, UID, etc. So many hats, not enough heads

RelationshipsPeople aren’t users or customers, but partners in an overall relationship

It’s MoralHelping people do their thing painlessly is never a bad thing

Human ProblemsMost of this problems are timeless, others are being created everyday

Sucking LessFailure is part of the game, just learn from your failures

The Next LevelProvides the freedom to innovate without alienating

For an ExperienceSet the stage and see how the play gets acted out

Creating a Good User Experience

A General Process

Problem SpaceAll good things start with some good ole research

UnderstandingDefine the pieces to the puzzle you are trying to solve

Proper SolutionFind the needle in the haystack

ValidateDetermine how much you sucked this time around

MaintenanceGot to keep the machine rolling.

Takes EveryoneGoes beyond the project team and department.

Wrapping UpSome take aways

Young ProfessionYou’re our older sibling, and it is time for us to get along

Growing UpSiblings can only bicker for so long

Human ConditionUser Experience can’t improve it without your help

Dive Deeperhttp://bit.ly/17D7mM – Definition of User Experience by Luke Wroblewski

http://bit.ly/17lFT - 10 Most Common Misconceptions about User Experience Design by Whitney Hess

http://bit.ly/WMb2 - A Definition of User Experience by Eric Reiss

http://bit.ly/Jk5hE - Pioneering a User Experience Process

http://bit.ly/2qhmwj - User Experience Diagrams by Luke Wroblewski

http://bit.ly/CMIR3 - The iPhone is not easy to use: a new direction for UX Design by Fred Beecher

http://bit.ly/vOwxX - Top 10 UX Myths by Keith Lang

Resources - Pictureshttp://bit.ly/JuzSOhttp://bit.ly/YTEb2http://bit.ly/cqmZ1http://bit.ly/2aO7Nhttp://bit.ly/PcsSshttp://bit.ly/4VgWchttp://bit.ly/1gCzzKhttp://bit.ly/Z6eAthttp://bit.ly/kYvEShttp://bit.ly/hYSIuhttp://bit.ly/hKCnbhttp://bit.ly/25ZYxzhttp://bit.ly/mFN6ahttp://bit.ly/JgWdHhttp://bit.ly/7br8bhttp://bit.ly/5tKqIhttp://bit.ly/JPEbdhttp://bit.ly/ij73V

http://bit.ly/1gxE0Chttp://bit.ly/12BCoEhttp://bit.ly/1r83Nthttp://bit.ly/e6rkNhttp://bit.ly/i3NqIhttp://bit.ly/wOtJDhttp://bit.ly/CQxTIhttp://bit.ly/HmoZhhttp://bit.ly/hcqcPhttp://bit.ly/vUL5rhttp://bit.ly/1TErMhttp://bit.ly/2qgCXfhttp://bit.ly/1810BThttp://bit.ly/3SxZPh

ThanksBrad Nunnally

bnunnally@gmail.comhttp://bradsrambling.com/blog

Follow me! @bnunnally