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User Experience Doesn't Equal User Interface
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Welcome to the most non-technical talk today!
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Presentation given at the Day of .Net 2009 in St. Louis at the Ameristar Casino Conference Center. For a pseudo-transcript of the presentation please visit my blog. http://bradsramblings.com/blog/2009/09/user-experience-doesnt-equal-user-interface-presentation/
Transcript of User Experience Doesn't Equal User Interface
Welcome to the mostnon-technical talk today!
User Experience != User Interface
Brad NunnallyUser Experience Designer
MiTek Industries
If Using Twitter#UX_STLDODN
GoalsWhat’s the UI mean ...What UX isn’t...What UX is...Generally how to do it...
Street CredComputer Science Grad
First UX JobConsultant for 21/2 Years
Why I’m a UXD?I love peopleI love technologyI love a challenge
What is the UI all about?
No, I won’t be showing you any icebergs
Pretty FlatStuff on the surface of things only mean so much.
TemporaryUsed only when needed, and forgotten just as easily.
GraphicalYou can only put so much lipstick on a pig.
A Treasure MapShould convey the steps necessary to take to accomplish a task
Un-Defining The Damn Thing
What User Experience Isn’t...
About DesignAn experience transcendsan interface, service, or product (Mac vs PC)
Usability TestsIt’s not about what works or not
A PhaseTakes more than few best practices to achieve a good experience
The InterfaceIndependent of current level of technology
About the UserSums up your brand and message
Done AloneNever drink alone, never design alone
An ExperienceImpossible to create something as intangible as an experience
Defining The Damn Thing
User Experience Is ...
A Lot of HatsUXD, IA, IxD, VD, BA, UID, etc. So many hats, not enough heads
RelationshipsPeople aren’t users or customers, but partners in an overall relationship
It’s MoralHelping people do their thing painlessly is never a bad thing
Human ProblemsMost of this problems are timeless, others are being created everyday
Sucking LessFailure is part of the game, just learn from your failures
The Next LevelProvides the freedom to innovate without alienating
For an ExperienceSet the stage and see how the play gets acted out
Creating a Good User Experience
A General Process
Problem SpaceAll good things start with some good ole research
UnderstandingDefine the pieces to the puzzle you are trying to solve
Proper SolutionFind the needle in the haystack
ValidateDetermine how much you sucked this time around
MaintenanceGot to keep the machine rolling.
Takes EveryoneGoes beyond the project team and department.
Wrapping UpSome take aways
Young ProfessionYou’re our older sibling, and it is time for us to get along
Growing UpSiblings can only bicker for so long
Human ConditionUser Experience can’t improve it without your help
Dive Deeperhttp://bit.ly/17D7mM – Definition of User Experience by Luke Wroblewski
http://bit.ly/17lFT - 10 Most Common Misconceptions about User Experience Design by Whitney Hess
http://bit.ly/WMb2 - A Definition of User Experience by Eric Reiss
http://bit.ly/Jk5hE - Pioneering a User Experience Process
http://bit.ly/2qhmwj - User Experience Diagrams by Luke Wroblewski
http://bit.ly/CMIR3 - The iPhone is not easy to use: a new direction for UX Design by Fred Beecher
http://bit.ly/vOwxX - Top 10 UX Myths by Keith Lang
Resources - Pictureshttp://bit.ly/JuzSOhttp://bit.ly/YTEb2http://bit.ly/cqmZ1http://bit.ly/2aO7Nhttp://bit.ly/PcsSshttp://bit.ly/4VgWchttp://bit.ly/1gCzzKhttp://bit.ly/Z6eAthttp://bit.ly/kYvEShttp://bit.ly/hYSIuhttp://bit.ly/hKCnbhttp://bit.ly/25ZYxzhttp://bit.ly/mFN6ahttp://bit.ly/JgWdHhttp://bit.ly/7br8bhttp://bit.ly/5tKqIhttp://bit.ly/JPEbdhttp://bit.ly/ij73V
http://bit.ly/1gxE0Chttp://bit.ly/12BCoEhttp://bit.ly/1r83Nthttp://bit.ly/e6rkNhttp://bit.ly/i3NqIhttp://bit.ly/wOtJDhttp://bit.ly/CQxTIhttp://bit.ly/HmoZhhttp://bit.ly/hcqcPhttp://bit.ly/vUL5rhttp://bit.ly/1TErMhttp://bit.ly/2qgCXfhttp://bit.ly/1810BThttp://bit.ly/3SxZPh
