NTP Receiver/Software

Installation Guide

11869 Teale St. Culver City, CA 90230

Tech Support: 888-608-0125 www.InnovationWireless.com

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NTP Receiver Installation Guide

Table of Contents

Important Note ............................................................................................................................................. 3

Software Installation ..................................................................................................................................... 4

DHCP Mode ................................................................................................................................................... 7

Fixed IP Mode ............................................................................................................................................... 8

Troubleshooting ............................................................................................................................................ 9

Appendix A – NIST Internet Time Servers ................................................................................................... 10

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NTP Receiver Installation Guide

Important Note

Connect Ethernet Cable from your network into LAN port of NTP

With the supplied LAN cable, plug one end into the NTP receiver port, marked Transmitter

Plug the other end into the back of the Transmitters GPS/NTP port

When you connect the receiver Box and Transmitter, the POWER light should be on,

(Red) after 5-10 seconds the STATUS light should blink (GREEN)

Two Green lights should be visible on front of Transmitter. The Transmitter should then

adjust to the correct network time

If your network supports DHCP, connect cables as indicated in the following steps below. The NTP receiver

should receive IP address automatically and connect to NIST internet time severs indicated on appendix A.

However, if you experience issues with your network supporting DHCP, and/or cannot connect to NIST

servers, you must then install the included utility software, and assign a static (valid) ID address. Follow

steps beginning on page 4 and if necessary, contact your network administrator.

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NTP Receiver Installation Guide

Software Installation

2

The NTP receiver and PC or Laptop must be on the same network to discover and connect.

The Network must support DHCP to assign an IP address automatically on the NTP receiver.

To assign a specific IP address on the NTP see page 8

Load the Included Software CD Program should auto install. If not, follow the instructions below:

1. Click on Windows Explorer>Locate CD Drive>Click>.

2. Find and Click on Setup to add a Desktop Icon.

Click the Desktop Icon to open Banner Programming, and then follow the included instructions.

To install software perform the steps as shown in the following screen shots:

1

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NTP Receiver Installation Guide

3

4

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NTP Receiver Installation Guide

5

6

Right click on the NTP icon on Desktop:

Click on Properties

Go to the Compatibility tab

Check off 1st box and last box

Click OK.

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NTP Receiver Installation Guide

DHCP Mode

7

8

Click Discover in DHCP mode to discover

NTP receiver IP address. If the network

supports DHCP it will automatically

populate the IP address

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NTP Receiver Installation Guide

Fixed IP Mode

Check LED lights on NTP

receiver and Transmitter as

outlined on Page 3. Be sure

you can see the 2 Green lights

and the correct time on the

transmitter.

9

10

1. Click on Fixed IP mode and enter Unit IP

address assigned by your network

administrator, then click on Write to

confirm.

2. Click on Fixed Mode and enter NTP address

if you need to connect other NTP or internal

network time server and click Write to

confirm.

3. Click on Discover again to ensure installed

addresses are written to NTP receiver.

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NTP Receiver Installation Guide

Troubleshooting

1. Check the Ethernet cable connection. Make sure the patch cable is securely connected

to the Ethernet RJ-45 port and that it is not damaged. Have the cable tested or connect

computer or another Ethernet device to this cable to confirm proper connection.

Check power light on NTP receiver or transmitter to make sure power is on.

2. Make sure you are connecting to TCP/IP Network with Internet access or connection to

a Network Timer Server. Connect other PC to same port and make sure you are able to

connect to internet or synchronize with time server you are trying to connect. Firewall

or other security settings in your network might be preventing NTP to connect with NIST

internet time servers.

3. Confirm another device or computer on the network is not using same static IP address.

The network administrator should be able to resolve any conflict.

4. Ping the IP address of the unit from another computer to see if it is responding. Check

with network administrator if you do now know how to do this.

5. Test the time server by attempting to get time stamp from another computer. Check

with network administrator if you do not know how to do this.

If the problem cannot be resolved after following these steps, please

call 1-888-608-0125 and speak with one of our Technical service

representatives.

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NTP Receiver Installation Guide

Appendix A – NIST Internet Time Servers