NTP Receiver/Software Installation Guide...NTP Receiver Installation Guide Software Installation 2...
Transcript of NTP Receiver/Software Installation Guide...NTP Receiver Installation Guide Software Installation 2...
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NTP Receiver/Software
Installation Guide
11869 Teale St. Culver City, CA 90230
Tech Support: 888-608-0125 www.InnovationWireless.com
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2 | P a g e Innovation Wireless NTP Receiver Installation Guide
NTP Receiver Installation Guide
Table of Contents
Important Note ............................................................................................................................................. 3
Software Installation ..................................................................................................................................... 4
DHCP Mode ................................................................................................................................................... 7
Fixed IP Mode ............................................................................................................................................... 8
Troubleshooting ............................................................................................................................................ 9
Appendix A – NIST Internet Time Servers ................................................................................................... 10
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NTP Receiver Installation Guide
Important Note
Connect Ethernet Cable from your network into LAN port of NTP
With the supplied LAN cable, plug one end into the NTP receiver port, marked Transmitter
Plug the other end into the back of the Transmitters GPS/NTP port
When you connect the receiver Box and Transmitter, the POWER light should be on,
(Red) after 5-10 seconds the STATUS light should blink (GREEN)
Two Green lights should be visible on front of Transmitter. The Transmitter should then
adjust to the correct network time
If your network supports DHCP, connect cables as indicated in the following steps below. The NTP receiver
should receive IP address automatically and connect to NIST internet time severs indicated on appendix A.
However, if you experience issues with your network supporting DHCP, and/or cannot connect to NIST
servers, you must then install the included utility software, and assign a static (valid) ID address. Follow
steps beginning on page 4 and if necessary, contact your network administrator.
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NTP Receiver Installation Guide
Software Installation
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The NTP receiver and PC or Laptop must be on the same network to discover and connect.
The Network must support DHCP to assign an IP address automatically on the NTP receiver.
To assign a specific IP address on the NTP see page 8
Load the Included Software CD Program should auto install. If not, follow the instructions below:
1. Click on Windows Explorer>Locate CD Drive>Click>.
2. Find and Click on Setup to add a Desktop Icon.
Click the Desktop Icon to open Banner Programming, and then follow the included instructions.
To install software perform the steps as shown in the following screen shots:
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NTP Receiver Installation Guide
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NTP Receiver Installation Guide
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Right click on the NTP icon on Desktop:
Click on Properties
Go to the Compatibility tab
Check off 1st box and last box
Click OK.
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NTP Receiver Installation Guide
DHCP Mode
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Click Discover in DHCP mode to discover
NTP receiver IP address. If the network
supports DHCP it will automatically
populate the IP address
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NTP Receiver Installation Guide
Fixed IP Mode
Check LED lights on NTP
receiver and Transmitter as
outlined on Page 3. Be sure
you can see the 2 Green lights
and the correct time on the
transmitter.
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1. Click on Fixed IP mode and enter Unit IP
address assigned by your network
administrator, then click on Write to
confirm.
2. Click on Fixed Mode and enter NTP address
if you need to connect other NTP or internal
network time server and click Write to
confirm.
3. Click on Discover again to ensure installed
addresses are written to NTP receiver.
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NTP Receiver Installation Guide
Troubleshooting
1. Check the Ethernet cable connection. Make sure the patch cable is securely connected
to the Ethernet RJ-45 port and that it is not damaged. Have the cable tested or connect
computer or another Ethernet device to this cable to confirm proper connection.
Check power light on NTP receiver or transmitter to make sure power is on.
2. Make sure you are connecting to TCP/IP Network with Internet access or connection to
a Network Timer Server. Connect other PC to same port and make sure you are able to
connect to internet or synchronize with time server you are trying to connect. Firewall
or other security settings in your network might be preventing NTP to connect with NIST
internet time servers.
3. Confirm another device or computer on the network is not using same static IP address.
The network administrator should be able to resolve any conflict.
4. Ping the IP address of the unit from another computer to see if it is responding. Check
with network administrator if you do now know how to do this.
5. Test the time server by attempting to get time stamp from another computer. Check
with network administrator if you do not know how to do this.
If the problem cannot be resolved after following these steps, please
call 1-888-608-0125 and speak with one of our Technical service
representatives.
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NTP Receiver Installation Guide
Appendix A – NIST Internet Time Servers