Consider:• how many employees are needed per location• what skills are needed• whether full-time or part-time employment is preferable

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250

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100

A B C D

With a workforce planning tool that has integrated rostering and scenario planning capabilities, you can:

6 steps to attain optimal capacity

Each labor rule your organization must comply with takes away some of your capacity

How would your capacity requirements be affected by changes in labor laws, union agreements or government regulations?

Can you determine the effect ofa rule that limits the number of consecutive shifts employees can perform?

Many workplaces haveat least 20 rules

The right planning tool will.Formulae alone can never resolve this complex puzzle

Planners need immediate feedback on the quality of their plans before decisions are finalized. KPIs that translate your goals into measurable objectives – such as minimizing service level violations or the number of idle hours during a shift – fit this role well.

You’ll get all these too

Start times

Days off allocation

Shift patterns

Number of shifts

Number of employees

Working the right number of hours

Staffing at the lowest possible cost

Highest employee satisfaction

The right number of people

Ability to cope with unexpected demand

Staff with the right skills

Management of unplanned absences

Can you tell how many employees you really

need?

CHALLENGE

If you get all these right

Training and qualifications

Leave allocation

Forecast your demand.

Anticipate your capacity, and the mix of skills needed to meet that demand.

Enter assumptionsand labor rules into the scenario planner.

If the plan satisfies your KPIs, the capacity you estimated is a good target.

Otherwise, keep revising your assumptions in the system until you arriveat a feasible plan that satisfies your KPIs.

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5

Run the optimizer to create a plan that doesn’t violate anyhard constraints.

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2

Revise your capacity assumptions on a regular basis to keep up with changing demand.

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Want to know more about optimizing efficiency, service levelsand employee satisfaction? Visit www.quintiq.com/workforce or email workforce@quintiq.com.

Labor rule compliance

Adaptive, demand-drivenworkforce planning ensures that you always have just the right number of employees with the right skills when you need them.

Automatic schedulegeneration creates optimal schedules that balance business goals, service levels and employee satisfaction.

Automatic compliancewith all rules andregulations helps you avoid expensive regulatory violations.

KPI-based comparisonof what-if scenariosenables informed tradeoffs (e.g. between employee satisfaction and efficiency) and helps you align workforce strategies with business goals.

To prevent them you need: Effective strategic planning

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10

Overtime4

Undertime

Overstaffing

Understaffing

WORKFORCE ISSUES?

Regulatory violationsUnhappy staff

Do you face these