How effective is your workforce planning & scheduling?
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Consider: • how many employees are needed per location • what skills are needed • whether full-time or part-time employment is preferable 20 250 17 100 A B C D With a workforce planning tool that has integrated rostering and scenario planning capabilities, you can: 6 steps to attain optimal capacity Each labor rule your organization must comply with takes away some of your capacity How would your capacity requirements be affected by changes in labor laws, union agreements or government regulations? Can you determine the effect of a rule that limits the number of consecutive shifts employees can perform? Many workplaces have at least 20 rules The right planning tool will. Formulae alone can never resolve this complex puzzle Planners need immediate feedback on the quality of their plans before decisions are finalized. KPIs that translate your goals into measurable objectives – such as minimizing service level violations or the number of idle hours during a shift – fit this role well. You’ll get all these too Start times Days off allocation Shift patterns Number of shifts Number of employees Working the right number of hours Staffing at the lowest possible cost Highest employee satisfaction The right number of people Ability to cope with unexpected demand Staff with the right skills Management of unplanned absences Can you tell how many employees you really need? CHALLENGE If you get all these right Training and qualifications Leave allocation Forecast your demand. Anticipate your capacity, and the mix of skills needed to meet that demand. Enter assumptions and labor rules into the scenario planner. If the plan satisfies your KPIs, the capacity you estimated is a good target. Otherwise, keep revising your assumptions in the system until you arrive at a feasible plan that satisfies your KPIs. 1 3 5 Run the optimizer to create a plan that doesn’t violate any hard constraints. 4 2 Revise your capacity assumptions on a regular basis to keep up with changing demand. 6 Want to know more about optimizing efficiency, service levels and employee satisfaction? Visit www.quintiq.com/workforce or email workforce@quintiq.com. Labor rule compliance Adaptive, demand-driven workforce planning ensures that you always have just the right number of employees with the right skills when you need them. Automatic schedule generation creates optimal schedules that balance business goals, service levels and employee satisfaction. Automatic compliance with all rules and regulations helps you avoid expensive regulatory violations. KPI-based comparison of what-if scenarios enables informed tradeoffs (e.g. between employee satisfaction and efficiency) and helps you align workforce strategies with business goals. To prevent them you need: Effective strategic planning 1 2 3 4 10 Overtime 4 Undertime Overstaffing Understaffing WORKFORCE ISSUES? Regulatory violations Unhappy staff Do you face these
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Optimizing your workforce means allocating the right resources to tasks based on employees' skills, availability and preferences while respecting all regulations and labor agreements. This gets very complex very quickly. Overcome that complexity to enjoy the benefits of intelligent planning and optimization –successful completion of projects, improved performance, and increased employee satisfaction – when you plan and optimize your workforce with Quintiq.
Transcript of How effective is your workforce planning & scheduling?
Consider:• how many employees are needed per location• what skills are needed• whether full-time or part-time employment is preferable
20
250
17
100
A B C D
With a workforce planning tool that has integrated rostering and scenario planning capabilities, you can:
6 steps to attain optimal capacity
Each labor rule your organization must comply with takes away some of your capacity
How would your capacity requirements be affected by changes in labor laws, union agreements or government regulations?
Can you determine the effect ofa rule that limits the number of consecutive shifts employees can perform?
Many workplaces haveat least 20 rules
The right planning tool will.Formulae alone can never resolve this complex puzzle
Planners need immediate feedback on the quality of their plans before decisions are finalized. KPIs that translate your goals into measurable objectives – such as minimizing service level violations or the number of idle hours during a shift – fit this role well.
You’ll get all these too
Start times
Days off allocation
Shift patterns
Number of shifts
Number of employees
Working the right number of hours
Staffing at the lowest possible cost
Highest employee satisfaction
The right number of people
Ability to cope with unexpected demand
Staff with the right skills
Management of unplanned absences
Can you tell how many employees you really
need?
CHALLENGE
If you get all these right
Training and qualifications
Leave allocation
Forecast your demand.
Anticipate your capacity, and the mix of skills needed to meet that demand.
Enter assumptionsand labor rules into the scenario planner.
If the plan satisfies your KPIs, the capacity you estimated is a good target.
Otherwise, keep revising your assumptions in the system until you arriveat a feasible plan that satisfies your KPIs.
1
3
5
Run the optimizer to create a plan that doesn’t violate anyhard constraints.
4
2
Revise your capacity assumptions on a regular basis to keep up with changing demand.
6
Want to know more about optimizing efficiency, service levelsand employee satisfaction? Visit www.quintiq.com/workforce or email [email protected].
Labor rule compliance
Adaptive, demand-drivenworkforce planning ensures that you always have just the right number of employees with the right skills when you need them.
Automatic schedulegeneration creates optimal schedules that balance business goals, service levels and employee satisfaction.
Automatic compliancewith all rules andregulations helps you avoid expensive regulatory violations.
KPI-based comparisonof what-if scenariosenables informed tradeoffs (e.g. between employee satisfaction and efficiency) and helps you align workforce strategies with business goals.
To prevent them you need: Effective strategic planning
1 2 3 4
10
Overtime4
Undertime
Overstaffing
Understaffing
WORKFORCE ISSUES?
Regulatory violationsUnhappy staff
Do you face these
