Post on 14-May-2015
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3. Why are you here?
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Clear WiMax Investors? 5. The Merger of $uccess 6. New WiMax Technology4 thGeneration (4G) Speed Where You Can Use ItPrice
3G/Cellular WiFi WiMAX 7. Who is Clear?
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9. Tower Facts
10. Our Market Our Market share is located Chicago, IL, which means we instantly have over 7.9 million leads. 11.
12. Clear Equipment Overview Clear USB Modem Clear Voice Adapter Clear ModemCLEAR Spot Samsung Mundi 4G/3G Card 13. WiMAX 4G Modem (Home) The Home Modem is a Motorola wireless modem that requires a WiMAX signal and common household 110v power supply.offers an unlimited* use and lightning fast speeds in 3 different packages. Faster Home DL: Up to 6MbpsUL: Up to 1Mbps Fast Home DL: Up to 3MbpsUL: Up to 1Mbps Basic Home DL: Up to 1MbpsUL: Up to 500Kbps - Each service plan receives two email accounts.Pick 2 or Pick 3 bundles receive four email accounts. * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy. 14. WiMAX 4G USB Modem (Mobile) The Mobile Modem is a Motorola wireless USB modem that requires a WiMAX signal and a powered USB port.offers unlimited* and limited use plans that enable the user super fast internet service anywhere in the coverage area from 3 different packages. Unl. Mobile DL: Up to 6MbpsUL: Up to 1MbpsUse: Unlimited* 2G Mobile DL: Up to 6MbpsUL: Up to 1MbpsUse: 2GB Day Pass DL: Up to 6MbpsUL: Up to 1MbpsUse: Unlimitedfor 24 hours - Each service plan receives two email accounts.Pick 2 or Pick 3 bundles receive four email accounts. * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy. 15. WiMAX 4G + 3G Mobile Modem (4G+Mobile Internet) * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy. Clear 4G + Mobile gives you high-speed WiMAX on-the-go everywhere incoverage and 3G mobile internet all across the U.S. 4G DL: No Speed Cap*UL: Up to 1Mbps 3G DL: 600 Kbps to 1.4 MbpsUL: 350 Kbps to 500 Kbps 16. VOIP Phone Router (Clear Voice) * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy. Clear Voice offers unlimited* local and long distance calling to anywhere in the U.S.A., Canada, and Puerto Rico. The Voice system utilizes the super fast speed of the Home Modem and includes 25 FREE features such as voicemail, caller ID, Simultaneous ring, and Audio file voicemail just to name a few. DL:Up to 3MbpsUL: Up to 1Mbps 17. Clear Spot Mobile Network * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy.
18. Problem: Wi-Fi Devices Inability To Connect to the Internet
19. Solution: CLEAR Spot Personal Hotspot
20. Samsung Mondi Top Features
21. Samsung Mondi Top Features
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23. Chicago Promotional Pricing Home Internet Mobile Internet Basic Home DL: Up to 1Mbps UL: Up to 500Kbps Unlimited Usage $25/mo 2GB Mobile DL: Up to 6Mbps UL: Up to 1Mbps 2GB Usage, $10/Addl GB $35/mo Fast Home DL: Up to 3Mbps UL: Up to 1Mbps Unlimited Usage $30/mo Day Pass DL: Up to 6Mbps UL: Up to 1Mbps Unlimited Usage for 24 Hrs $10/day Faster Home DL: Up to 6Mbps UL: Up to 1Mpbs Unlimited Usage $45/mo Unlimited Mobile DL: Up to 6Mbps UL: Up to 1Mbps Unlimited Usage $45/mo Clear Voice Unlimited Local and LD $25/mo 4G+ Mobile Internet 3G/4G $70/mo Combinations Promo Pick 2 Unlimited Choose Home+Mobile, Mobile+Mobile or Home+Clear Voice DL: No Speed Cap UL: Up to 1Mbps Unlimited Usage/Unlimited Local and LD $65/mo $55/mo For Life Pick 3 Unlimited Choose Home + Clear Voice + Mobile orHome+Mobile+Mobile (only Philly) DL: No Speed Cap UL: Up to 1Mbps Unlimited Usage/Unlimited Local and LD $85/mo $75/mo For Life Voice Bundle Fast Home + Clear Voice DL: Up to 3Mbps UL: Up to 1Mbps $55/mo $50/mo for12 mo 24. Business Pricing Office Internet Mobile Internet Fast Office* DL: Up to 4Mbps UL: Up to 1Mbps Unlimited Usage $55/mo Professional 2GB Mobile DL: Up to 6Mbps UL: Up to 1Mbps 2GB Usage, $10/Additional GB $40/mo Faster Office** DL: No Speed Cap UL: Up to 1Mbps Unlimited Usage $75/mo Professional Unlimited Mobile DL: No Speed Cap UL: Up to 1Mbps Unlimited Usage $50/mo Clear Voice Unlimited Local and LD $25/mo 4G+ Mobile Internet 3G/4G Dual Mode $70/mo OFFICE: * Includes up to 4 email accounts ** Includes up to 8 email accounts Additional email accounts: $3/account (Office and Mobile) 15 GB Shared Mobile DL: Up to 6Mbps UL: Up to 1Mbps 15 GB Shared Usage, $10/Additional GB Includes 2 Users and Emails $100/mo MOBILE: All Mobile include up to 2 email accounts Additional 15GB Users added for $22.50/user Additional 30GB Users added for $20/user 30 GB Shared Mobile DL: Up to 6Mbps UL: Up to 1Mbps 30 GB Shared Usage, $10/Additional GB Includes 2 Users and Emails $120/mo Included Professional Class Services
25. ClearVoice Pricing
Bundle Sale Add-On Sale No-Contract Contract No-Contract Contract Monthly Service Cost $25 $25 $25 $25 Activation Fee $0 $0 $35 $10 Phone Adapter $15 $15 $15 $15 Early Termination Fee $0 $50 $0 $50 26. Device pricing
2 Yr Contract Lease No Contract MSRP No Contract Promo Clear Modem $4.99/mo $69.99 $10 Off (Reg $79.99) Clear USB $4.99/mo $49.99 $10 Off (Reg $59.99) 4G+ USB $5.99/mo $224.99 N/A Mondi N/A $349.99 $100 Off (Reg $449.99) Activation Fee Waived $35 $35 Accessories Clear Voice Adapter $15 Clear Spot $139.99 27. Samsung Mondi
Special Mondi Offers Pick 1 Unlimited Choose Home or Mobile DL: Unlimited UL: 1Mbps Unlimited Usage $10 off/mo for the 1 st6 months 2GB Mobile DL: 4Mbps UL: 1Mbps 2GB Usage, $10/Addl GB $10 off/mo for the 1 st6 months Mondi may be activated onANYmobile rate plans,including Pick 2 .Special offerONLYapplies to Pick 1 and 2GB Mobile plans Limited Market Availability
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29. ClearVoice What is ClearVoice?A simple telephone service using broadband instead of anold-fashioned phone line Clear Old Phone Company Works with Regular Analog Phones Yes Yes Unlimited Local Calling Yes Yes Full Basic Feature Set & Free Voicemail Yes No Advanced Features (web control, Find-Me, etc) Yes No Unlimited Long Distance Yes No Transmission Medium Broadband Copper Minimal Fees & Taxes Yes - $2-6 mo. No - $12-16 mo. 30. ClearVoice Local Calling Area
31. Included & Required Equipment
Linksys 2102 (ClearVoice Adapter) Ethernet Cable Power Cable Quick Start Guide 32. Fax & Analog Lines
33. Features
34. Simultaneous Ring
Your Phone Number (425) 555-1234 CELL PHONE PRIMARYWORK PHONE HOTEL PHONE HOME OFFICE HOME 35. Voicemail to Email
*Electronic Fax capability targeted Q4-09 Your E-mail Inbox E-mail Voice Mail Fax* Outlook Outlook Express Thunderbird 36. Still a Residential Product
37. Local Number Portability
38. Completing the eLOA
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40. Pricing Brochures Consumer Pricing Brochure Professional Pricing Brochure 41. Door Hangers & Posters Door Hanger AFrame Poster 2 Sided Lollipop Poster 42. Flyers & Business Cards 43. OrientationFlyers 44.
45. Logging In Step 1:Login Step 2: Pre-qualification Step 3: Credit check Step 4: Select service plan Step 5: Complete the sale Step 6: Add services 46. http://sales.clearwire.com Enter Username:id6829 Enter Password:clearXid6829Login Id6829 clearXid6829 47. Sales Portal For new customers, click Start New Order Verify you are logged in correctly Add additional services to existing customerCheetah scores & Training Materials Your Name Here 48. Address Pre-Qualification Step 1: Login Step 2:Pre-qualification Step 3: Credit check Step 4: Select service plan Step 5: Complete the sale Step 6: Add services 49. Address Signal Pre-Qualification To verify customer is in a serviceable market, enter their complete primary service address Select credit check option or no commitment option as appropriate * Click Search to continue * All Business rate plans require a credit check! 50. Address Qualifies Your Name Here 51. Error: No Clearwire Service
Do not fill this out.Unless you want t 52. Error: Cant Validate Address First check to make sure everything is spelled correctly.If it is, you will need to contact your team lead for a manual override. If you dont know address for certain go to Find Address on a Map 53. Error: Multiple Address Options Possible address matches appear and are selectable - click on one of the radio buttons for submission to pre-qual If one of the choices is not the prospects address, address can be adjusted and resubmitted Ensure you select the right address! If you dont know address for certain go to Find Address on a Map Your Name Here 54. Soft Credit Check Step 1: Login Step 2: Pre-qualification Step 3:Credit check Step 4: Select service plan Step 5: Complete the sale Step 6: Add services 55. Soft Credit Check Enter nine 9s in for the social security.As long as you have the address and birth date correct, most of the time you will not need their SS# Note: Business as Individual checks SSN instead of Tax ID Your Name Here 56. Credit Qualifies 57. Credit Fails Non-passing scores of D, E, & N must select a No Commitment plan Your Name Here 58. Credit-Based Plans Credit Check Response Activation Fee: No Commitment Activation Fee: 2-yr Contract Clear Modem Clear USB Modem Eligible for Promotions? A $35.00 $0.00Lease: $4.99/mo Purchase: $79.99 Lease: $4.99/mo Purchase: $59.99 Yes on 2-yr Contract B $35.00 $0.00Yes on 2-yr Contract C$35.00 $0.00Yes on 2-yr Contract D $35.00 Not Eligible Not Eligible E $35.00 Not Eligible Not Eligible N $35.00 Not Eligible Not Eligible * Customer has a fraud alert on their identify. This must be verified by the fraud team request a Manual Review via a CQ ticket. 59. ETF
Months Completed 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ETF ($) 120 116 112 108 104 100 96 92 88 84 80 76 72 68 64 60 56 52 48 44 40 36 32 28 60. Select Service Plan Step 1: Login Step 2: Pre-qualification Step 3: Credit check Step 4:Select service plan Step 5: Complete the sale Step 6: Add services 61. Service Type After address is verified, available plan options will be shown - click on one of the Start Order buttons to begin Once customer is qualified, available plans are displayed 62. Select Plan Options Choose Plan (or Choose Combo)
Add Features and Accessories (not shown) and then review with customer Add Voice service 63. Change to M2M Plans If a month-to-month plan is needed, click here to display those options 64. Combo Packages Select Combo type Choose plan options under Home or Mobile 65. Lease or Purchase Equipment When contract length is selected (if applicable) the activation fee discount will be cited Select to lease or purchase the equipment.Check the box for hardware protection if they select that as an option. 66. Provisioning Hardware Enter the MAC ID address found on the back of the box. Verify your name and location so you get credit for the sale Your Name Here 67. Complete the Sale Step 4: Select service plan Step 6: Add services Step 1: Login Step 2: Pre-qualification Step 3: Credit check Step 5:Complete the sale 68. Customer Information Check the boxes if the address for billing and shipping are the same as the address above. Verify all valid customer information. This should automatically pull through. Leave all of the rest of the information blank and click next. 69. Billing Information Enter customer name as it appears on their credit card and enter credit card address Enter credit card number (must be repeated to customer to meet legal requirements; billing address must be same as credit card address) Enter three- or four-digit security code 70. Authorization Hold Policy
71. Security Information Enter the customers requested service name/MyAccount login An alternate email address is required 72. Terms and Conditions By activating or using the Clearwire service or equipment, you agree to be bound by Clearwire's standard Terms and Conditions set out at our website:www.clear.com . The standard Term for all of our customers is 2 years. If you stop making payments before the end of your term, you may be responsible for an early termination fee. If you remain a customer after the period ends, no termination fee will be required. You are also responsible to return the equipment in proper working order at the end of term or you may be charged a replacement fee. 73. Review Order Your Name HereJohn Doe Youve agreed to a two-year term of ________ service. The first ________will be discounted to $ (remember promotion). After that, the monthly cost of the service, including equipment, will be $_______. Taxes are applicable only to the equipment lease fee. The shipping fee for the modem is (if applicable) $9.99 and the cost of activation is $________. Click Place Order 74. Confirm Order Here are a couple numbers for your reference. Your Order ID is ______________. Your Customer ID is _____________. If you need to contact us for any reason,email us via our website,www.clear.com , or call 1-888-888-3113. Thank you for choosing CLEAR. Is there anything else I can do for you? Click here to printYour Name HereJohn DoeYour Name Here If you cant print, please copy down the ID numbers for your records. 75. Finalize Setup at www.clear.com Click on My Account 76. Finalize Setup at www.clear.com Click on First Time Logging In 77. Finalize Setup at www.clear.com Enter the username that you just created in the sales process and the last four digits of the card you just used to take their first months payment Next you will connect their new modem to their computer.Once connected you will want to accept all service agreements and make sure the internet is live before wrapping up the sale. 78. Welcome Email
79. Clear365.com 80. Add Services Step 5: Complete the sale Step 4: Select service plan Step 1: Login Step 2: Pre-qualification Step 3: Credit check Step 6:Add services 81. Add Services If adding service to an Existing Account, click Add Services 82. Add Services: Multiple Accounts
83. Add Services: Multiple Accounts Your Name HereCustomer requesting services must have administrative account access - otherwise this error will appear Sales partners need to enter the MyAccount username and last four digits of customers billing method 84. Adding ClearVoice Once logged in, click on the link to add new Digital Voice Service 85. ClearVoice: Customer Information Select plan and equipment option Note whether additional lines and/or local number porting are needed 86. ClearVoice: Hardware Information MAC address is available on outside of the boxor on the bottom of the device Enter MAC address of supplied ClearVoice Adapter (or choose to ship device to the customer) and select Adapter model 87. 911 Registered Location Information provided to public safety officials in the event of an emergency verify with customer that information is correct Enter customer 911 address information is broken down to ensure 100% accuracy 88. Failed 911 Registration Address submitted for 911 registration will be validated - if address is submitted incorrectly or is unrecognizable, an error will be returned 89. 911 Terms of Service & CPNI Along with standard Terms of Service, customer must also acknowledge limitations of 911 service review with customer before proceeding Customer must also read and acknowledge the CPNI Notifications 90. Local Number Portability 91. Complete eLOA When porting, customer must read and agree to our Electronic Letter of Agency (eLOA) 92.
93. Connect Modem 94. Customer Setup Basic Installation 95. Customer Setup
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113. Pinnacles Advantage:The Triple PlayPlus + + or +
114. 115. 116. Thanks for Coming!