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  • 1.Clear Training

2.

  • Welcome to Clear!
  • Why youre here!
  • Company Background
  • WiMax Recap
  • Clear Recap

3. Why are you here?

  • Great Compensation
  • Advancement Opportunities
  • Cutting Edge Technology / Product
  • Incredible Market Share Potential
  • Industry Support and Investments
  • Part of one of the Leading Door-to-Door Direct Sales Teams in the Country!

4.

  • Intel
  • Google
  • Time Warner
  • Comcast
  • Bright House
  • Golden Gate Capital
  • Sprint
  • Clearwire

Clear WiMax Investors? 5. The Merger of $uccess 6. New WiMax Technology4 thGeneration (4G) Speed Where You Can Use ItPrice

  • Down 600 kbps 1.4 Mbps
  • Up 350 -800 kbps
  • Down 500 kbps 2 Mbps
  • Up 300 kbps 1 Mbps
  • Down 2 4 Mbps
  • Up 1 Mbps
  • At home or in public
  • Only in public
  • At home or in public
  • $60 - $70 per month
  • $20 - $30 per month
  • $40 - $50 per month

3G/Cellular WiFi WiMAX 7. Who is Clear?

  • A company formed by the partnership of Sprint and Clearwire
  • The owner and leader of the new Wi-Max 4G home & mobile internet.
  • Major investors include: Comcast, Time Warner, Intel, Google
  • Already successfully launched Portland, Las Vegas, Atlanta, Philadelphia and now Chicago.
  • Clear Vision Video
  • Clear in the News
  • Clear Beer Commercial
  • Clear Sprinkles Commercial
  • Clear Bubbles Commercial
  • Clear Speed Test
  • Clear Testimonial

8.

  • Signal
  • Understanding Towers
  • Chicago Coverage Area
  • Getting the best signal

9. Tower Facts

  • Towers have a three mile reach
  • There gaps between signal pies
  • Many tower overlap to create strong coverage areas
  • Build new towers each day
  • Lease space on existing cell towers

10. Our Market Our Market share is located Chicago, IL, which means we instantly have over 7.9 million leads. 11.

  • Clear Equipment
  • Home Modem
  • Mobile Card
  • 4G/3G Card
  • Clear Voice
  • Samsung Mondi

12. Clear Equipment Overview Clear USB Modem Clear Voice Adapter Clear ModemCLEAR Spot Samsung Mundi 4G/3G Card 13. WiMAX 4G Modem (Home) The Home Modem is a Motorola wireless modem that requires a WiMAX signal and common household 110v power supply.offers an unlimited* use and lightning fast speeds in 3 different packages. Faster Home DL: Up to 6MbpsUL: Up to 1Mbps Fast Home DL: Up to 3MbpsUL: Up to 1Mbps Basic Home DL: Up to 1MbpsUL: Up to 500Kbps - Each service plan receives two email accounts.Pick 2 or Pick 3 bundles receive four email accounts. * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy. 14. WiMAX 4G USB Modem (Mobile) The Mobile Modem is a Motorola wireless USB modem that requires a WiMAX signal and a powered USB port.offers unlimited* and limited use plans that enable the user super fast internet service anywhere in the coverage area from 3 different packages. Unl. Mobile DL: Up to 6MbpsUL: Up to 1MbpsUse: Unlimited* 2G Mobile DL: Up to 6MbpsUL: Up to 1MbpsUse: 2GB Day Pass DL: Up to 6MbpsUL: Up to 1MbpsUse: Unlimitedfor 24 hours - Each service plan receives two email accounts.Pick 2 or Pick 3 bundles receive four email accounts. * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy. 15. WiMAX 4G + 3G Mobile Modem (4G+Mobile Internet) * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy. Clear 4G + Mobile gives you high-speed WiMAX on-the-go everywhere incoverage and 3G mobile internet all across the U.S. 4G DL: No Speed Cap*UL: Up to 1Mbps 3G DL: 600 Kbps to 1.4 MbpsUL: 350 Kbps to 500 Kbps 16. VOIP Phone Router (Clear Voice) * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy. Clear Voice offers unlimited* local and long distance calling to anywhere in the U.S.A., Canada, and Puerto Rico. The Voice system utilizes the super fast speed of the Home Modem and includes 25 FREE features such as voicemail, caller ID, Simultaneous ring, and Audio file voicemail just to name a few. DL:Up to 3MbpsUL: Up to 1Mbps 17. Clear Spot Mobile Network * Restrictions may apply. Download speeds and monthly usage limits are subject to the provisions of CLEARs Terms of Service and Acceptable Use Policy.

  • Accessory that allows Wi-Fi enabled devices to access CLEARs WiMAX network
  • .Four-hour rechargeable battery life
    • Can also run on AC power
  • One-time cost of $139

18. Problem: Wi-Fi Devices Inability To Connect to the Internet

  • Nearly one billion Wi-Fi enabled devices cannot connect to the Internet at any given time, being outside the range of an accessible Wi-Fi access point
  • WiMAX and cellular networks may be present, but utilize different radio type

19. Solution: CLEAR Spot Personal Hotspot

  • Creates Wi-Fi access point with Clear USB Modem
  • Allows any Wi-Fi device to connect anywhere in CLEAR service area

20. Samsung Mondi Top Features

  • High-speed Internet Access with WiMAX and WiFi coverage to keep up with entertainment, news, sports, and business
  • 4.3" sharp and clear LCD screen for video viewing and TV-Out option to view on your home TV
  • Outlook syncing for viewing and editing files on the go
  • Multiple Messaging Options, including Text Messaging, IM, and Picture Messaging
  • Touchscreen Interface for quick and easy to email, schedule and internet access
  • Route 66 Navigation with pre-loaded maps
  • Customizable Widgets

21. Samsung Mondi Top Features

  • The Mondi provides the best of both worlds with a wide range of features that span the spectrum of work and play, the Mondi is sure to become an integral part of your day to day life.
  • FOR WORK:
  • Microsoft Office on board for viewing and editing Excel and Word documents and reviewing Powerpoint and PDF files
  • Built in business card reader to keep your contacts current
  • App store access for downloading Windows productivity application to get the latest news, stay organized and keep up with the stocks
  • FOR PLAY:
  • High-speed internet access for web surfing, downloading media, send pictures and video
  • App store access for buying the latest games and entertainment applications
  • 3.0 Megapixel camera to snap and record memories
  • microSD memory card (up to 32GB) for file storage
  • TV-Out capability for viewing videos on your home television

22.

  • Clear Pricing
  • Chicago Promotional Pricing
  • Chicago Business Pricing
  • Device Pricing
  • Samsung Mondi Pricing

23. Chicago Promotional Pricing Home Internet Mobile Internet Basic Home DL: Up to 1Mbps UL: Up to 500Kbps Unlimited Usage $25/mo 2GB Mobile DL: Up to 6Mbps UL: Up to 1Mbps 2GB Usage, $10/Addl GB $35/mo Fast Home DL: Up to 3Mbps UL: Up to 1Mbps Unlimited Usage $30/mo Day Pass DL: Up to 6Mbps UL: Up to 1Mbps Unlimited Usage for 24 Hrs $10/day Faster Home DL: Up to 6Mbps UL: Up to 1Mpbs Unlimited Usage $45/mo Unlimited Mobile DL: Up to 6Mbps UL: Up to 1Mbps Unlimited Usage $45/mo Clear Voice Unlimited Local and LD $25/mo 4G+ Mobile Internet 3G/4G $70/mo Combinations Promo Pick 2 Unlimited Choose Home+Mobile, Mobile+Mobile or Home+Clear Voice DL: No Speed Cap UL: Up to 1Mbps Unlimited Usage/Unlimited Local and LD $65/mo $55/mo For Life Pick 3 Unlimited Choose Home + Clear Voice + Mobile orHome+Mobile+Mobile (only Philly) DL: No Speed Cap UL: Up to 1Mbps Unlimited Usage/Unlimited Local and LD $85/mo $75/mo For Life Voice Bundle Fast Home + Clear Voice DL: Up to 3Mbps UL: Up to 1Mbps $55/mo $50/mo for12 mo 24. Business Pricing Office Internet Mobile Internet Fast Office* DL: Up to 4Mbps UL: Up to 1Mbps Unlimited Usage $55/mo Professional 2GB Mobile DL: Up to 6Mbps UL: Up to 1Mbps 2GB Usage, $10/Additional GB $40/mo Faster Office** DL: No Speed Cap UL: Up to 1Mbps Unlimited Usage $75/mo Professional Unlimited Mobile DL: No Speed Cap UL: Up to 1Mbps Unlimited Usage $50/mo Clear Voice Unlimited Local and LD $25/mo 4G+ Mobile Internet 3G/4G Dual Mode $70/mo OFFICE: * Includes up to 4 email accounts ** Includes up to 8 email accounts Additional email accounts: $3/account (Office and Mobile) 15 GB Shared Mobile DL: Up to 6Mbps UL: Up to 1Mbps 15 GB Shared Usage, $10/Additional GB Includes 2 Users and Emails $100/mo MOBILE: All Mobile include up to 2 email accounts Additional 15GB Users added for $22.50/user Additional 30GB Users added for $20/user 30 GB Shared Mobile DL: Up to 6Mbps UL: Up to 1Mbps 30 GB Shared Usage, $10/Additional GB Includes 2 Users and Emails $120/mo Included Professional Class Services

    • 1 static IP (Office Internet only)
    • Port Security (Office Internet only)
    • Dedicated 24x7 800#
    • Business Service Level Agreement (SLA)
  • Planned Maintenance Advance Notification
  • Access to Volume Discount Program
  • Access to Sales Engineers for in-field Professional Class Solution Support

25. ClearVoice Pricing

  • ETF does not pro-rate down over time
  • Clear Voice Adapter: Regular price $50 + Instant rebate $35 = $15

Bundle Sale Add-On Sale No-Contract Contract No-Contract Contract Monthly Service Cost $25 $25 $25 $25 Activation Fee $0 $0 $35 $10 Phone Adapter $15 $15 $15 $15 Early Termination Fee $0 $50 $0 $50 26. Device pricing

  • $10 Off Promo for the Clear Modem and USB
  • $100 off Promo for Mondi
  • BYOD (buy, embedded) can waive the activation fee for a 2 yr contract

2 Yr Contract Lease No Contract MSRP No Contract Promo Clear Modem $4.99/mo $69.99 $10 Off (Reg $79.99) Clear USB $4.99/mo $49.99 $10 Off (Reg $59.99) 4G+ USB $5.99/mo $224.99 N/A Mondi N/A $349.99 $100 Off (Reg $449.99) Activation Fee Waived $35 $35 Accessories Clear Voice Adapter $15 Clear Spot $139.99 27. Samsung Mondi

  • Device Sales Price
  • $349.99price drop from $449.99
  • User cannot purchase a Mondi in a CLEAR store without service activation
  • User can walk into a CLEAR store with a device and get activated for service
      • Commission paid based on standard service activation compensation plans
  • Rate Plan Offer:
  • $ 10 off/mo Mobile Standalone plans for 6 months
      • 2GB Mobile
      • Pick 1 Mobile
  • Discount applied during account creation
  • Offer valid until 1/31/10
  • Mondi can be activated on other mobile plans, including Pick 2 plans, however special Mondi discount only applies to Pick 1 and 2GB Mobile plans
  • HPP (Hardware Protection Program) is not available for Mondi
    • Mondi comes with Samsungs 1yr manufacturer warranty
  • Activation Fee:
  • $35 w/o contract
  • Fee waived with 2-yr contract
  • Channels:
  • Mondi is available through CLEAR Retail, B2B Teams, Web & Telesales
  • Samsung sells directly to authorized retailers and national retail (i.e. Best Buy)

Special Mondi Offers Pick 1 Unlimited Choose Home or Mobile DL: Unlimited UL: 1Mbps Unlimited Usage $10 off/mo for the 1 st6 months 2GB Mobile DL: 4Mbps UL: 1Mbps 2GB Usage, $10/Addl GB $10 off/mo for the 1 st6 months Mondi may be activated onANYmobile rate plans,including Pick 2 .Special offerONLYapplies to Pick 1 and 2GB Mobile plans Limited Market Availability

  • The Mondi is only available for sale in the following markets:
  • Atlanta
  • Las Vegas
  • Portland
  • Chicago
  • Philadelphia

28.

  • Clear Voice
  • Pricing Brochures
  • Door Hangers
  • Posters
  • Recruiting Flyers
  • Business Cards
  • Welcome Email

29. ClearVoice What is ClearVoice?A simple telephone service using broadband instead of anold-fashioned phone line Clear Old Phone Company Works with Regular Analog Phones Yes Yes Unlimited Local Calling Yes Yes Full Basic Feature Set & Free Voicemail Yes No Advanced Features (web control, Find-Me, etc) Yes No Unlimited Long Distance Yes No Transmission Medium Broadband Copper Minimal Fees & Taxes Yes - $2-6 mo. No - $12-16 mo. 30. ClearVoice Local Calling Area

  • Entire United States
    • Including Alaska & Hawaii
  • All of Canada
  • Puerto Rico

31. Included & Required Equipment

  • In the Box
    • ClearVoice Adapter
    • Power Adapter
    • Ethernet Cable
    • Quick Start Guide
  • Requirements (not included)
    • High-Speed Internet
    • Telephone and cable (RJ-11)
    • Computer with internet access
      • Required to activate, not to make or receive phone calls

Linksys 2102 (ClearVoice Adapter) Ethernet Cable Power Cable Quick Start Guide 32. Fax & Analog Lines

  • Fax machines work across all markets
  • Analog Line Devices work, including
    • Credit Card Machines / DirecTV & Dish DVR
    • Rule One: Use Ethernet first
    • Requires *99 Dial Prefix
  • Alarm systems: NOT recommended, NOT supported

33. Features

  • Ordinary Features
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Basic Voicemail
  • Do Not Disturb
  • 3-Way Calling
  • E911 Compliance
  • Local Number Portability
  • Extraordinary Features
  • Remote Management
  • Advanced Call Forwarding
  • Simultaneous Ring
  • Voicemail to E-mail
  • Call Blocking
  • Call Screening & Adv. DND
  • Call Activity History
  • Portability
  • Secondary Phone Numbers
  • Phone Number Management

34. Simultaneous Ring

  • Operates Like Find Me/Follow Me
  • One Number per Person
  • Power and Control

Your Phone Number (425) 555-1234 CELL PHONE PRIMARYWORK PHONE HOTEL PHONE HOME OFFICE HOME 35. Voicemail to Email

  • Voicemail in your e-mail
  • Eliminate multiple voicemail boxes
  • A.K.A. Unified Messaging
  • Treat voicemail like e-mail
    • Archive voicemail indefinitely
    • Sort voicemail by party instead of date
    • Forward voicemail to colleagues & others with ease

*Electronic Fax capability targeted Q4-09 Your E-mail Inbox E-mail Voice Mail Fax* Outlook Outlook Express Thunderbird 36. Still a Residential Product

  • We are missing some or all of the following business features:
  • Second line on single ClearVoice Adapter
  • Multiple lines on multiple ClearVoice Adapters
  • Business phones (IP Phones)
  • 4-Digit extension dialing
  • Hunt groups
  • Automatic Call Distribution
  • IVR (Interactive Voice Response)
  • White Pages listings
    • Ported numbers retain listing
    • Clear numbers NOT listed
  • Still works great for single user Prosumer or single user business

37. Local Number Portability

  • LNP can be order through MyAccount at anytime
  • Temporary number is provided while the port is processing
  • Electronic Letter of Authorization (eLOA) is required to start the port
  • On port date, temporary number is removed and number is ported in

38. Completing the eLOA

  • Customer must read and agree to Electronic Letter of Authorization (eLOA)
  • Must be completed in five days from port order date

39.

  • Clear Collateral
  • Pricing Brochures
  • Door Hangers
  • Posters
  • Recruiting Flyers
  • Business Cards
  • Welcome Email

40. Pricing Brochures Consumer Pricing Brochure Professional Pricing Brochure 41. Door Hangers & Posters Door Hanger AFrame Poster 2 Sided Lollipop Poster 42. Flyers & Business Cards 43. OrientationFlyers 44.

  • Clear Internet & Voice Sign Up Process
  • Logging In
  • Address Pre-qualification
  • Soft Credit Check
  • Select Service Plan
  • Business Cards
  • Welcome Email

45. Logging In Step 1:Login Step 2: Pre-qualification Step 3: Credit check Step 4: Select service plan Step 5: Complete the sale Step 6: Add services 46. http://sales.clearwire.com Enter Username:id6829 Enter Password:clearXid6829Login Id6829 clearXid6829 47. Sales Portal For new customers, click Start New Order Verify you are logged in correctly Add additional services to existing customerCheetah scores & Training Materials Your Name Here 48. Address Pre-Qualification Step 1: Login Step 2:Pre-qualification Step 3: Credit check Step 4: Select service plan Step 5: Complete the sale Step 6: Add services 49. Address Signal Pre-Qualification To verify customer is in a serviceable market, enter their complete primary service address Select credit check option or no commitment option as appropriate * Click Search to continue * All Business rate plans require a credit check! 50. Address Qualifies Your Name Here 51. Error: No Clearwire Service

  • If you get this error message and you are inside the home with a signal then do the following:
  • Perform a Cheetah test
  • If score is 18 you will need to do a manual override by having your team lead call the MOR hotline.

Do not fill this out.Unless you want t 52. Error: Cant Validate Address First check to make sure everything is spelled correctly.If it is, you will need to contact your team lead for a manual override. If you dont know address for certain go to Find Address on a Map 53. Error: Multiple Address Options Possible address matches appear and are selectable - click on one of the radio buttons for submission to pre-qual If one of the choices is not the prospects address, address can be adjusted and resubmitted Ensure you select the right address! If you dont know address for certain go to Find Address on a Map Your Name Here 54. Soft Credit Check Step 1: Login Step 2: Pre-qualification Step 3:Credit check Step 4: Select service plan Step 5: Complete the sale Step 6: Add services 55. Soft Credit Check Enter nine 9s in for the social security.As long as you have the address and birth date correct, most of the time you will not need their SS# Note: Business as Individual checks SSN instead of Tax ID Your Name Here 56. Credit Qualifies 57. Credit Fails Non-passing scores of D, E, & N must select a No Commitment plan Your Name Here 58. Credit-Based Plans Credit Check Response Activation Fee: No Commitment Activation Fee: 2-yr Contract Clear Modem Clear USB Modem Eligible for Promotions? A $35.00 $0.00Lease: $4.99/mo Purchase: $79.99 Lease: $4.99/mo Purchase: $59.99 Yes on 2-yr Contract B $35.00 $0.00Yes on 2-yr Contract C$35.00 $0.00Yes on 2-yr Contract D $35.00 Not Eligible Not Eligible E $35.00 Not Eligible Not Eligible N $35.00 Not Eligible Not Eligible * Customer has a fraud alert on their identify. This must be verified by the fraud team request a Manual Review via a CQ ticket. 59. ETF

  • Begins at $120
  • Decreases by $4 each month over life of contract
  • No ETF for No Commitment plans

Months Completed 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ETF ($) 120 116 112 108 104 100 96 92 88 84 80 76 72 68 64 60 56 52 48 44 40 36 32 28 60. Select Service Plan Step 1: Login Step 2: Pre-qualification Step 3: Credit check Step 4:Select service plan Step 5: Complete the sale Step 6: Add services 61. Service Type After address is verified, available plan options will be shown - click on one of the Start Order buttons to begin Once customer is qualified, available plans are displayed 62. Select Plan Options Choose Plan (or Choose Combo)

  • Choose Plan Options
  • Equipment
  • Contract length
  • Security and hardware add-ons

Add Features and Accessories (not shown) and then review with customer Add Voice service 63. Change to M2M Plans If a month-to-month plan is needed, click here to display those options 64. Combo Packages Select Combo type Choose plan options under Home or Mobile 65. Lease or Purchase Equipment When contract length is selected (if applicable) the activation fee discount will be cited Select to lease or purchase the equipment.Check the box for hardware protection if they select that as an option. 66. Provisioning Hardware Enter the MAC ID address found on the back of the box. Verify your name and location so you get credit for the sale Your Name Here 67. Complete the Sale Step 4: Select service plan Step 6: Add services Step 1: Login Step 2: Pre-qualification Step 3: Credit check Step 5:Complete the sale 68. Customer Information Check the boxes if the address for billing and shipping are the same as the address above. Verify all valid customer information. This should automatically pull through. Leave all of the rest of the information blank and click next. 69. Billing Information Enter customer name as it appears on their credit card and enter credit card address Enter credit card number (must be repeated to customer to meet legal requirements; billing address must be same as credit card address) Enter three- or four-digit security code 70. Authorization Hold Policy

  • For New Activations & Add-on Activations:
    • Small authorization of $1 occurs during payment method entry to verify card is valid
    • Big authorization of $20 or amount of sale (whichever is greater) plus 15% or 20% of purchase (for estimated taxes) occurs at end of activation process when order is submitted
  • Sales tax estimate (based on market) is submitted at time of activation
    • If taxable address is part of non-taxable market, no tax estimate will be assessed
  • How long does it takes for a hold to fall off?
    • VISA known to fall off between 3-5 business days from date of transaction
    • MasterCard and Pre-paid Cards known to take between 3-30 business days from date of transaction
  • Why does CLEAR hold the Pre-Auth for so long?
    • CLEAR does NOT hold the pre-authorization
    • The customers Financial Institution (i.e., bank that issued the card account) has internal rules that determine the length of time a pre-authorization remains on a customers bank account

71. Security Information Enter the customers requested service name/MyAccount login An alternate email address is required 72. Terms and Conditions By activating or using the Clearwire service or equipment, you agree to be bound by Clearwire's standard Terms and Conditions set out at our website:www.clear.com . The standard Term for all of our customers is 2 years. If you stop making payments before the end of your term, you may be responsible for an early termination fee. If you remain a customer after the period ends, no termination fee will be required. You are also responsible to return the equipment in proper working order at the end of term or you may be charged a replacement fee. 73. Review Order Your Name HereJohn Doe Youve agreed to a two-year term of ________ service. The first ________will be discounted to $ (remember promotion). After that, the monthly cost of the service, including equipment, will be $_______. Taxes are applicable only to the equipment lease fee. The shipping fee for the modem is (if applicable) $9.99 and the cost of activation is $________. Click Place Order 74. Confirm Order Here are a couple numbers for your reference. Your Order ID is ______________. Your Customer ID is _____________. If you need to contact us for any reason,email us via our website,www.clear.com , or call 1-888-888-3113. Thank you for choosing CLEAR. Is there anything else I can do for you? Click here to printYour Name HereJohn DoeYour Name Here If you cant print, please copy down the ID numbers for your records. 75. Finalize Setup at www.clear.com Click on My Account 76. Finalize Setup at www.clear.com Click on First Time Logging In 77. Finalize Setup at www.clear.com Enter the username that you just created in the sales process and the last four digits of the card you just used to take their first months payment Next you will connect their new modem to their computer.Once connected you will want to accept all service agreements and make sure the internet is live before wrapping up the sale. 78. Welcome Email

  • Ongoing Welcome email is sent to all new customers. Versioned by service, and customer type: (Standard customer, business, conversion, prize winners, day pass, and embedded trial.)
  • Provides helpful tips for getting started in an easy-to-follow format
  • Creates save-worthy email
  • Promotes Referral program and Clear365

79. Clear365.com 80. Add Services Step 5: Complete the sale Step 4: Select service plan Step 1: Login Step 2: Pre-qualification Step 3: Credit check Step 6:Add services 81. Add Services If adding service to an Existing Account, click Add Services 82. Add Services: Multiple Accounts

  • Allows customers to have multiple hardware solutions on a single billing account
  • Single credit checks for new customer who is going to open multiple CLEAR accounts
  • One bill with all account details

83. Add Services: Multiple Accounts Your Name HereCustomer requesting services must have administrative account access - otherwise this error will appear Sales partners need to enter the MyAccount username and last four digits of customers billing method 84. Adding ClearVoice Once logged in, click on the link to add new Digital Voice Service 85. ClearVoice: Customer Information Select plan and equipment option Note whether additional lines and/or local number porting are needed 86. ClearVoice: Hardware Information MAC address is available on outside of the boxor on the bottom of the device Enter MAC address of supplied ClearVoice Adapter (or choose to ship device to the customer) and select Adapter model 87. 911 Registered Location Information provided to public safety officials in the event of an emergency verify with customer that information is correct Enter customer 911 address information is broken down to ensure 100% accuracy 88. Failed 911 Registration Address submitted for 911 registration will be validated - if address is submitted incorrectly or is unrecognizable, an error will be returned 89. 911 Terms of Service & CPNI Along with standard Terms of Service, customer must also acknowledge limitations of 911 service review with customer before proceeding Customer must also read and acknowledge the CPNI Notifications 90. Local Number Portability 91. Complete eLOA When porting, customer must read and agree to our Electronic Letter of Agency (eLOA) 92.

  • Clear Internet & Voice Hook Up Process
  • Connecting the Modem
  • Connecting the Clear Voice
  • Soft Credit Check
  • Select Service Plan
  • Business Cards
  • Welcome Email

93. Connect Modem 94. Customer Setup Basic Installation 95. Customer Setup

  • ClearVoice with wireless router
  • ClearVoice Adapter connected directly to Clear Modem
  • Wireless router connected to LAN port on ClearVoice Adapter
  • Phone connected to ClearVoice Adapter
  • ClearVoice Adapter should be installed directly behind Clear Modem - this allows voice traffic to have top priority

96.

  • Dish Network
  • Connecting the Modem
  • Connecting the Clear Voice
  • Soft Credit Check
  • Select Service Plan
  • Business Cards
  • Welcome Email

97. 98. 99. 100. 101. 102. 103. 104. 105. 106. 107. 108.

  • Signing Up a Dish or Direct TV Account
  • Dish Sign Up Process
  • Video Training
  • Dish Agreement
  • Direct TV Agreement

109. 110. 111. 112.

  • Triple Play
  • Triple Play Plus (Dish)
  • Triple Play Bronze (Dish)
  • Triple Play Silver (Dish)
  • Triple Play Gold (Dish)
  • Triple Play Everything (Dish)
  • Triple Play (Direct TV)
  • Triple Play (Direct TV)
  • Triple Play (Direct TV)
  • Triple Play (Direct TV)
  • Triple Play (Direct TV)

113. Pinnacles Advantage:The Triple PlayPlus + + or +

  • Traditional Triple Play
    • Internet
    • Phone
    • TV
  • Same features as a traditional triple play
  • Plusmobile internet
  • Plusyou save $100 a month
  • Plusnow youve upgrade to the new 4G internet

114. 115. 116. Thanks for Coming!