EMOTIONAL INTELLIGENCE - MCRHRDI Intelligence.pdf · EMOTIONAL INTELLIGENCE - All successful...

Post on 16-Aug-2020

16 views 0 download

Transcript of EMOTIONAL INTELLIGENCE - MCRHRDI Intelligence.pdf · EMOTIONAL INTELLIGENCE - All successful...

M. RAMA PRASAD, I.F.S., Msc(zoo), MA(Astro), MA(Philo), AIFC, MSIF.

Additional Principal Chief Conservator of Forests &

ADDITIONAL DIRECTOR GENERAL,

EMOTIONAL

INTELLIGENCE

WHAT IS

LEADERSHIP?

LEADER SHIP

• LEADERSHIP

ORGANIZING A GROUP OF PEOPLE

........to achieve a COMMON GOAL

A process of SOCIAL INFLUENCE...

in which one person can enlist the

aid and support of others ..............

in the ACCOMPLISHMENT OF TASK

A LEADER is

An agent of change towards progress

CRITERIA OF A GOOD LEADER

• CLARITY ABOUT GOALS

• PRIORITY FIXATION

• MANAGEMENT OF MIND

• COMMONSENSE MANAGEMENT

• DECISION MAKING

• MANAGERIAL LEADERSHIP

• CREATING WORK COMMITTED CULTURE

• STRESS MANAGEMENT

• FOCUSED EMOTIONAL ENERGY

TRAITS OF A GOOD LEADER

• COMPETENCE , KNOWLEDGE, TACT.

• INTELLIGENT, DECISIVENESS.

• IMAGINATIVE, PROACTIVE.

• INITIATIVE, INSPIRING, ENTHUSIASTIC.

• COURAGEOUS, ENDURANCE.

• BROAD-MINDED, JUSTICE.

• STRAIGHT FORWARD,SELFLESS,HONEST.

• LOYALTY, INTEGRITY, DEPENDABILITY.

LEADERSHIP-DRIVES.

Individualist

Enthusiast

Challenger

Achiever

Investigator

Loyalist

Helper

Reformer

Peace Maker

LEADERS CAN INFLUENCE

THE ENVIRONMENT BY….

The Goals they set for the organization

High performance Standards with values

Nurturing the Roles and Relation ships.

Building a work Cultural and Climate.

GREAT LEADERS …

Challenges the process

Inspires through a shared vision

Enables others to act

Model the Way

Encourage by sharing the Glory

SUCCESSFUL LEADERSHIP IS TO...

KNOW ONE SELF & SEEK SELF-IMPROVEMENT

BE PROFICIENT IN KNOWLEDGE

MAKE TIMELY DECISIONS

REACH THROUGH COMMUNICATION

INCULCATE WORK CULTURE & SET STANDARDS

TAKE RESPONSIBILITY FOR ACTIONS

MONITOR EFFECTIVELY

BUILD THE TEAM.

BE A ROLE MODEL

WORK FOR THE WELFARE OF ALL THE COCERNED

LEADERSHIP &

EMOTIONAL INTELLIGENCE

- All successful Leaders alike in one way –

All have high degree of Emotional Intelligence

There is a link between the

Emotional- Intelligence &

Effective Performance -especially of Leaders

IQ and Technical Skills are Important,

but Emotional Intelligence is the ….

“SINE QUANON”of Leadership”.

–Daniel Goleman

Author of Emotionalntelligence

WHAT IS INTELLIGENCE ?

• Intelligence has been defined in many

different ways, including, but not limited to ...

the various aspects such as ---

• Abstract Thought,

• Learning,

• Reasoning

• Understanding,

• Retaining,

• Planning,

• Problem Solving

• Communication,

• Self-Awareness

• Emotional knowledge, etc...

MULTIPLE INTELLIGENCES

WHAT ARE EMOTIONS ?

• Emotions are feelings associated with…

Moods, Temperament, personality, Disposition,

Motivation,Harmones , Neuro Transmitters. Etc

• Specific Feelings that Characterize the .........

State of Mind,... such as Anger, Hate, Horror,

Joy, Love etc.

• Various States and Strengths of Arousal,

relate to Emotions.

EMOTIONS

WHAT ARE MOODS ?

• Moods are Psychological States, where as

Emotions are expressed in the Physical State.

• Moods are Less specific & Less intense

• Moods may be Positive or Negative

• Moods arise either by External Factors or

for no apparent reason due to Intentions

PLUTCHICK’S --WHEEL OF EMOTIONS

PLUTCHICK’S --WHEEL OF EMOTIONS

EMOTIONAL COGNITIVE MOODS BEHAVIOUR

Anger Rage Annoyance Aggressiveness

Fear Terror Apprehension Awe

Anticipatory Vigilance Interest Optimism

Surprise Amazement Distraction Disapproval

Joy Ecstasy Serenity Love

Grief Sadness Permissiveness Remorse

Trust Admiration Acceptance Submission

Disgust Loathing Boredom Contempt

Psychological

Emotions

Psychological

Moods

Physiological

Moods

Physical

Expressions

NEGATIVE

ANGER

ANGUISH

ANNOYANCE

ANXIETY

APATHY

BOREDOM

CONTEMPT

DEPRESSION

DISAPPIONTMENT

DISGUST

DISTRUST

EMBARRASSMENT

ENVY

FEAR

HOSTILITY

HYSTERIA

LONLINESS

LUST

MISERY

PAIN

PANIC

PITY

PRIDE

RAGE

REGRET

REMORSE

SADNESS

SHAME

STRESS

SHYNESS

SORROW

SUFFERING

TERROR

WORRY

POSITIVE

AFFECTION

AROUSAL

AWE

CONTENTMENT

COURAGE

CURIOSITY

DESIRE

DILIGENCE

ECSTASY

EUPHORIA

GRATITUDE

HAPINESS

INTEREST

LOVE

PASSION

PLEASURE

SURPRISE

TRUST

WONDER

WHAT IS

EMOTIONAL INTELIGENCE?

WHAT IS EMOTIONAL INTELLIGENCE ? 1. Emotional Intelligence implies –

2. Capacity to understand and explain emotions on one hand

and Emotions to enhance thought on the other hand .

………………..Any research pertains to it.

2. A person can have best Training in the World, an incisive ,

analytical mind and an end less supply of Smart Ideas, but it

still wont make a great leader as - Emotional intelligence

is a sine qua non of leader ship.

3. Most effective leaders are alike in one crucial factor- they all

have a high degree of emotional intelligence.

COMPONENTS OF EI

1. SELF AWARENESS

2. SELF REGULATION

3. MOTIVATION

4. EMPATHY

5. SOCIAL SKILLS

1- S ELF -AWARENESS

DEFINITION –

Ability to recognize and understand

your moods, emotions and drives as

well as their effect on others

Honest,own values,wont ask challenges

HALL MARK

Self Confidence

Realistic Self Assessment

Self Deprecating Sense of Humor

2- SELF -REGULATION DEFINITION

Ability to control or redirect disruptive Impulses

& moods.

Think before they act.

Calm,composed,positive,integrity,adaptability.

HALL MARK

Trustworthiness and Integrity

Comfort with ambiguity

Openness to change

3- EMPATHY DEFINITION

The ability to understand the emotional

make up of other people

Skills in Treating the People according to

their emotional Reactions.

Clear goals &paths,optimistic,org-culture

HALL MARK

Expertise in building and retaining Talent

Cross Cultural Sensitivity

Service to clients and customers

4- MOTIVATION DEFINITION Passion to work for reasons that go beyond

Money or Status

A Propensity to peruse Goals with

Energy and Persistence

Job Satisfaction, Pro-Active ,Build Relations

HALL MARK

Strong Drive to achieve

Optimism even in the face of failure

Commitment to the organization

5- SOCIAL SKILLS DEFINITION

Proficiency in Managing relationships and

building networks

An ability to find common ground and

build rapport

Cooperation, rapport, decision making

HALL MARK

Effectiveness in leading Change

Persuasiveness

Expertise in building and Leading Teams.

CANCELL EMOTIONAL INTELLIGENCE

EMOTIONAL INTELLIGENCE IS …

IT IS NOT ABOUT BEING NICE ALL THE TIME

...it is ethical existence.

IT IS NOT ABOUT BEING TOUCHY-FREE

…it is being aware of your &others feelings

IT IS NOT ABOUT BEING EMOTIONAL

...it is being smart with your emotions.

WE ARE JUDGED BY A NEW

YARDSTICK;

NOT JUST HOW SMART WE ARE, OR BY OUR

TRAINING &EXPERTISE

BUT ALSO

HOW WELL WE HANDLE OURSELVES AND OTHERS

Daniel Goleman, Ph.D. Working with

Emotional Intelligence

EMOTIONAL INTELIGECE

CAN BE LEARNED ?

TRAINING FOR

EMOTIONAL-NTELLIGENCE

EMOTIONAL INTELLIEGENCE-CAN BE LEARNT

CHILDREN CAN BE TRAINED FOR IMPROVING THE - E.I

EMOTIONAL INTELLIGENCE

EMOTIONAL INTELLIGENCE-CAN BE

TRAINED

UNDERSTANDING AND APPLYING E.I

JOHN .D MAYER DAVID CRUSO MAYER-SALOVEY-CARUSO EMOTIONAL INTELLIGENCE TEST-MSCEIT

APPLIED E.I

1.PERCEPTION

2.FACILITATION

3.UNDERSTANDING

4.MANAGEMENT

E.I SELF ANALYSIS QUESTINAIRE------------------------------------------

ANALYSE-ASSESS-COACH-REMEDIL-IMPROVE-E.I

LOW E.I—UNHEALTHY CHARECTERS AND POOR LEADER

HIGH E.I-HEALTHY CHARACTERS AND EFFECTIVE LEADERT

E I PARAMETERS UNHEALTHY SUBJECT

• UNMONITORED

• UNBALANCED

• PLEASURE DIRECTED

• CARELESS

• NEGATIVE

• IRRESPONSIBLE

• LETHARGIC

• INDULGENT

• RULE REBELLIOUS

• RUDE

• DEVIOUS

• IMPATIENT

• UNACCEPTABLE

• UNACCOUNTABLE

• PRESUMPTUOUS

HEALTHY SUBJECT

• SELF AWARE

• BALANCED

• EQ DIRECTED

• CAUTIOUS

• POSITIVE

• RESPONSIBLE

• AMBITIOUS

• REGULATED

• RULE DISCIPLINED

• COURTEOUS

• RESPECTFUL

• PATIENT

• ACCEPTABLE

• ACCOUNTABLE

• MEASURED CONFIDENCE

BENEFITS -DUE TO-

POSSESSING OF HIGHER

EMOTIONAL- INTELLIGENCE

EMOTIONAL INTELLIGENCE

PROBLEM -SOLVING

EMOTIONAL INTELLIGENCE HELPS INIMPROVING…

EI – AND ENHANCED- COMPETENCIES

PHYSIOLOGICAL ASPECTS

E M O T I O N S

EMOTIONAL INTELLIGENCE

BRAIN POWER-

NERVE -CELL

KUNDALINI-SERPENTINE POWER

YOU ARE- PART OF NATURE

UNIVERSITY-DIVERSITY

MIND-MATTER , DICHOTOMY

UNIVERSAL- INTELLIGENCE

INSIGHTS IN TO THE

omniscience &

GOAL SETTING FOR

SELF - TRANSCENDENCE

WHAT IS

GOAL SETTING ?

GOAL SETTING

HOW TO ACHIEVE OUR GOALS

• Take Charge of your life

• Create your own future

• Clarify Your Values

• Decide your Goals

• Design your perfect Calendar

• Make an action plan

• Workout your plan

• Activate your Subconscious Mind

• Persist until you succeed

• Live in Excellence

GOAL SETTING FOR EXCELLENCE What is Goal Setting?

Aim of Life

Desires

• Comfort

• Pleasures

• Happiness

• Bliss

Importance of Goal Setting

OUR GOALS – OUR MEANS IMPORTANT GOALS – IN HUMAN LIFE

6. FINANCIAL GOALS

7. PLEASURE GOALS

8. HEALTH GOALS

9. SPIRITUAL GOALS

10. SOCIAL SERVICE GOALS

1.PHYSICAL GOALS

2.ACADEMIC GOALS

3.ATTITUDINAL GOALS

4.CAREER GOALS

5.FAMILY GOALS

1. P H Y S I C A L G O A L S 1. NEED FOR PHYSICAL FITNESS

Animal Kingdom

Cave man

Modern Man

2. HOW TO ENSURE PHYSICAL FITNESS

Exercise

Breathing

Hydro therapy

Balanced diet

3. CLEANLINESS

4. BODY OUT FITS

5. HIGHER PURPOSE OF THE BODY

BODY IS THE TEMPLE OF THE SOUL – KEEP FIT

2. A C A D E M I C G O A L S

1. WHAT IS EDUCATION?

2. HOW TO ATTAIN ACADEMIC GOALS

Hard work

Discretion

Originality

Maturity

3. ASPECTS OF EDUCATION

Rational outlook

Scientific temper

Communication skills

Art and artifice

4. SCOPE OF EDUCATION

5. HIGHER PURPOSE OF EDUCATION

1. UN LEARN THE WRONG ASPECTS

2. OVERCOME NEGATIVE ATTITUDE

Self-pity, Frustration, Depression

Anger, Greed , Fear

3. DEVELOP POSITIVE ATTITUDE

Cultivate Virtues – Gratitude -

Equanimity - Caste and Gender Equality

4. MOVE TO HIGHER VALUES - INTEGRAL LIVING

5. FAITH IN ONESELF / THE ALMIGHTY

3. A T T I T U D I N A L G O A L S

P E R S O N A L I T Y Q U A D R A N T

Sanguine Melancholic

Choleric Phlegmatic

• PARENT

• ADULT

• CHILD

1. I’m OK-You’re OK

2. I’m OK-You’re Not Ok

3. I’m Not OK-You’re OK

4. I’m Not OK-You’re Not OK

1

2 3

4

NEGATIVE ATTITUDE

• Jealousy

• Laziness

• Anger

• Ego

• Worry

• Fear

• Hatred

• Greed

• Doubt

POSITIVE ATTITUDE

• Acceptance

• Hard work

• Kindness

• Equanimity

• Happiness

• Courage

• Love

• Charity

• Faith

D E V E L O P P O S I T I V E A T T I T U D E

GOAL SETTING – A PERSONAL MODEL In search of the truth

B R A H M A N

C H R I S T A L L A H PEACE

PATHS - LIBERATION

P H I L O S O P H Y

P A R A S H R A - H O R A

P S Y C H O L O G Y

P H Y S I O L O G Y

P H Y S I C A L - S C I E N C E S

1. OCCUPATIONS -

Production / Processing / Service

2. JOB ASPECTS – Tips For Administrators

• UPDATE YOUR KNOWLEDGE & SKILLS, TRAINING

• FILE MANAGEMENT – IMPORTANT VS URGENT

• OFFICE MANAGEMENT – ACTIVE MEETINGS

• COMMUNICATION –GENERAL AWARNESS

• DECISION MAKING – IMPARTIAL & OBJECTIVE

• CHANGE & CONFLICT MANAGEMENT

• PROBLEM SOLVING - BE PROAVTIVE

• CHARACTER, DISCIPLINE & HUMAN FACE

• MOTIVATION, LEADERSHIP & TEAM BUILDING

• SOCIALIZATION & NETWORKING

• FAITH – VALUES – PERSISTENCE

• S M A R T Goals – C A R I N G Government

4. C A R E E R G O A L S

1. CONCEPT OF GENDER & FAMILY

2. INSTITUTION OF MARRIAGE & SUSTAINABILITY

3. UPBRINGING CHILDREN & FUTURE OF THE SOCIETY

Educational Excellence

Building a Right Attitude

4. HELPING THE DEPENDENTS

Physical

Financial

Medical

5. HELPING THE SOCIETY

5. F A M I L Y G O A L S

GIVE LOVE AND SERVICE

THE UNIVERSAL LAW IS THAT - WE MUST GIVE BEFORE WE GET

6. F I N A N C I A L G O A L S

1. ESSENTIALITY OF MONEY

2. PLAN TO GROW RICH

3. BEWARE OF CERTAIN ECONOMIC ASPECTS

Avoid - Easy money - Impulsive Buying – Fancy Goods

Opt for - Intrinsic Worth - Resale Value - Insurance

4. PLANNING FOR SECURITY

5. LEAD A LIFE OF CONTENTMENT

POVERTY ANYWHERE - IS A THREAT - TO PROSPERITY EVERYWHERE

7. P L E A S U R E G O A L S 1. COMFORTS

2. PLEASURES

Physical – Sports / Dance / Acting

Biological – Eat / Drink / Sex

Literature – Reading & Writing / Prose / Poetry

Hearing – Listening to Music / Singing

Sight – Watching Movies / Tourism / Pilgrimage

Amusement – Casinos / Disney

Entertainment – Parties / Special Days / Hobbies

Art – Painting / Photography / Sculpture / Dance / Drama

Culture – Festivals / Classical Dance

3. HAPPINESS - Higher Achievements

4. BLISS - Scriptures / Rituals / Satsangh / Meditation / Self Actualization

SEEK LONG LASTING & PURPOSIVE PLEASURES

8. H E A L T H G O A L S 1. SUFFERING

Forces of Nature

Stress Related.

2. LEADING THE OLD AGE

Live in Dignity

3. AVOID THE CAUSES OF ILL HEALTH

Food, Water, Alcohol, Pollutants

4. PROMPT & PROPER TREATEMENT

5. ENJOY YOUR LIFE

Physical, Psychological & Spiritual Health

AVOID EXCESSES IN ALL WALKS OF LIFE

1. SPIRITUAL SCIENCES - GOD

2. CREATION – WORLD - BIODIVERSITY

3. LAW OF CAUSE & EFFECT

– Mind / Merit / Fate / Heaven

4. SPIRITUAL MASTERS

5. RELIGION & PATHS OF LIBERATION

Bhakthi yoga (Path of Devotion)

Raja yoga (Path of Meditation)

Gnana yoga (Path of Knowledge)

Nishkama Karma Yoga (Selfless Service)

9. S P I R I T U A L G O A L S

S E L F R E A L I Z A T I O N F O R S A L V A T I O N

1. SERVICE TO THE WORLD

2. BUILDING OF A MODERN SOCIETY

3. ETHICS & VIRTUOUS LIVING

4. UNIVERSAL LOVE

Unity of Existence

Equanimity of Soul

Universal Brotherhood

5. UNIVERSAL SERVICE

Joy of Giving

Joy of Serving

Joy of Enlightening

10. S O C I A L S E R V I C E G O A L S

SERVICE TO MANKIND IS - SERVICE TO GOD

Email ID:

mramaprasad.ifs@gmail.com