EMOTIONAL INTELLIGENCE - MCRHRDI Intelligence.pdf · EMOTIONAL INTELLIGENCE - All successful...
Transcript of EMOTIONAL INTELLIGENCE - MCRHRDI Intelligence.pdf · EMOTIONAL INTELLIGENCE - All successful...
M. RAMA PRASAD, I.F.S., Msc(zoo), MA(Astro), MA(Philo), AIFC, MSIF.
Additional Principal Chief Conservator of Forests &
ADDITIONAL DIRECTOR GENERAL,
EMOTIONAL
INTELLIGENCE
WHAT IS
LEADERSHIP?
LEADER SHIP
• LEADERSHIP
ORGANIZING A GROUP OF PEOPLE
........to achieve a COMMON GOAL
A process of SOCIAL INFLUENCE...
in which one person can enlist the
aid and support of others ..............
in the ACCOMPLISHMENT OF TASK
A LEADER is
An agent of change towards progress
CRITERIA OF A GOOD LEADER
• CLARITY ABOUT GOALS
• PRIORITY FIXATION
• MANAGEMENT OF MIND
• COMMONSENSE MANAGEMENT
• DECISION MAKING
• MANAGERIAL LEADERSHIP
• CREATING WORK COMMITTED CULTURE
• STRESS MANAGEMENT
• FOCUSED EMOTIONAL ENERGY
TRAITS OF A GOOD LEADER
• COMPETENCE , KNOWLEDGE, TACT.
• INTELLIGENT, DECISIVENESS.
• IMAGINATIVE, PROACTIVE.
• INITIATIVE, INSPIRING, ENTHUSIASTIC.
• COURAGEOUS, ENDURANCE.
• BROAD-MINDED, JUSTICE.
• STRAIGHT FORWARD,SELFLESS,HONEST.
• LOYALTY, INTEGRITY, DEPENDABILITY.
LEADERSHIP-DRIVES.
Individualist
Enthusiast
Challenger
Achiever
Investigator
Loyalist
Helper
Reformer
Peace Maker
LEADERS CAN INFLUENCE
THE ENVIRONMENT BY….
The Goals they set for the organization
High performance Standards with values
Nurturing the Roles and Relation ships.
Building a work Cultural and Climate.
GREAT LEADERS …
Challenges the process
Inspires through a shared vision
Enables others to act
Model the Way
Encourage by sharing the Glory
SUCCESSFUL LEADERSHIP IS TO...
KNOW ONE SELF & SEEK SELF-IMPROVEMENT
BE PROFICIENT IN KNOWLEDGE
MAKE TIMELY DECISIONS
REACH THROUGH COMMUNICATION
INCULCATE WORK CULTURE & SET STANDARDS
TAKE RESPONSIBILITY FOR ACTIONS
MONITOR EFFECTIVELY
BUILD THE TEAM.
BE A ROLE MODEL
WORK FOR THE WELFARE OF ALL THE COCERNED
LEADERSHIP &
EMOTIONAL INTELLIGENCE
- All successful Leaders alike in one way –
All have high degree of Emotional Intelligence
There is a link between the
Emotional- Intelligence &
Effective Performance -especially of Leaders
IQ and Technical Skills are Important,
but Emotional Intelligence is the ….
“SINE QUANON”of Leadership”.
–Daniel Goleman
Author of Emotionalntelligence
WHAT IS INTELLIGENCE ?
• Intelligence has been defined in many
different ways, including, but not limited to ...
the various aspects such as ---
• Abstract Thought,
• Learning,
• Reasoning
• Understanding,
• Retaining,
• Planning,
• Problem Solving
• Communication,
• Self-Awareness
• Emotional knowledge, etc...
MULTIPLE INTELLIGENCES
WHAT ARE EMOTIONS ?
• Emotions are feelings associated with…
Moods, Temperament, personality, Disposition,
Motivation,Harmones , Neuro Transmitters. Etc
• Specific Feelings that Characterize the .........
State of Mind,... such as Anger, Hate, Horror,
Joy, Love etc.
• Various States and Strengths of Arousal,
relate to Emotions.
EMOTIONS
WHAT ARE MOODS ?
• Moods are Psychological States, where as
Emotions are expressed in the Physical State.
• Moods are Less specific & Less intense
• Moods may be Positive or Negative
• Moods arise either by External Factors or
for no apparent reason due to Intentions
PLUTCHICK’S --WHEEL OF EMOTIONS
PLUTCHICK’S --WHEEL OF EMOTIONS
EMOTIONAL COGNITIVE MOODS BEHAVIOUR
Anger Rage Annoyance Aggressiveness
Fear Terror Apprehension Awe
Anticipatory Vigilance Interest Optimism
Surprise Amazement Distraction Disapproval
Joy Ecstasy Serenity Love
Grief Sadness Permissiveness Remorse
Trust Admiration Acceptance Submission
Disgust Loathing Boredom Contempt
Psychological
Emotions
Psychological
Moods
Physiological
Moods
Physical
Expressions
NEGATIVE
ANGER
ANGUISH
ANNOYANCE
ANXIETY
APATHY
BOREDOM
CONTEMPT
DEPRESSION
DISAPPIONTMENT
DISGUST
DISTRUST
EMBARRASSMENT
ENVY
FEAR
HOSTILITY
HYSTERIA
LONLINESS
LUST
MISERY
PAIN
PANIC
PITY
PRIDE
RAGE
REGRET
REMORSE
SADNESS
SHAME
STRESS
SHYNESS
SORROW
SUFFERING
TERROR
WORRY
POSITIVE
AFFECTION
AROUSAL
AWE
CONTENTMENT
COURAGE
CURIOSITY
DESIRE
DILIGENCE
ECSTASY
EUPHORIA
GRATITUDE
HAPINESS
INTEREST
LOVE
PASSION
PLEASURE
SURPRISE
TRUST
WONDER
WHAT IS
EMOTIONAL INTELIGENCE?
WHAT IS EMOTIONAL INTELLIGENCE ? 1. Emotional Intelligence implies –
2. Capacity to understand and explain emotions on one hand
and Emotions to enhance thought on the other hand .
………………..Any research pertains to it.
2. A person can have best Training in the World, an incisive ,
analytical mind and an end less supply of Smart Ideas, but it
still wont make a great leader as - Emotional intelligence
is a sine qua non of leader ship.
3. Most effective leaders are alike in one crucial factor- they all
have a high degree of emotional intelligence.
COMPONENTS OF EI
1. SELF AWARENESS
2. SELF REGULATION
3. MOTIVATION
4. EMPATHY
5. SOCIAL SKILLS
1- S ELF -AWARENESS
DEFINITION –
Ability to recognize and understand
your moods, emotions and drives as
well as their effect on others
Honest,own values,wont ask challenges
HALL MARK
Self Confidence
Realistic Self Assessment
Self Deprecating Sense of Humor
2- SELF -REGULATION DEFINITION
Ability to control or redirect disruptive Impulses
& moods.
Think before they act.
Calm,composed,positive,integrity,adaptability.
HALL MARK
Trustworthiness and Integrity
Comfort with ambiguity
Openness to change
3- EMPATHY DEFINITION
The ability to understand the emotional
make up of other people
Skills in Treating the People according to
their emotional Reactions.
Clear goals &paths,optimistic,org-culture
HALL MARK
Expertise in building and retaining Talent
Cross Cultural Sensitivity
Service to clients and customers
4- MOTIVATION DEFINITION Passion to work for reasons that go beyond
Money or Status
A Propensity to peruse Goals with
Energy and Persistence
Job Satisfaction, Pro-Active ,Build Relations
HALL MARK
Strong Drive to achieve
Optimism even in the face of failure
Commitment to the organization
5- SOCIAL SKILLS DEFINITION
Proficiency in Managing relationships and
building networks
An ability to find common ground and
build rapport
Cooperation, rapport, decision making
HALL MARK
Effectiveness in leading Change
Persuasiveness
Expertise in building and Leading Teams.
CANCELL EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE IS …
IT IS NOT ABOUT BEING NICE ALL THE TIME
...it is ethical existence.
IT IS NOT ABOUT BEING TOUCHY-FREE
…it is being aware of your &others feelings
IT IS NOT ABOUT BEING EMOTIONAL
...it is being smart with your emotions.
WE ARE JUDGED BY A NEW
YARDSTICK;
NOT JUST HOW SMART WE ARE, OR BY OUR
TRAINING &EXPERTISE
BUT ALSO
HOW WELL WE HANDLE OURSELVES AND OTHERS
Daniel Goleman, Ph.D. Working with
Emotional Intelligence
EMOTIONAL INTELIGECE
CAN BE LEARNED ?
TRAINING FOR
EMOTIONAL-NTELLIGENCE
EMOTIONAL INTELLIEGENCE-CAN BE LEARNT
CHILDREN CAN BE TRAINED FOR IMPROVING THE - E.I
EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE-CAN BE
TRAINED
UNDERSTANDING AND APPLYING E.I
JOHN .D MAYER DAVID CRUSO MAYER-SALOVEY-CARUSO EMOTIONAL INTELLIGENCE TEST-MSCEIT
APPLIED E.I
1.PERCEPTION
2.FACILITATION
3.UNDERSTANDING
4.MANAGEMENT
E.I SELF ANALYSIS QUESTINAIRE------------------------------------------
ANALYSE-ASSESS-COACH-REMEDIL-IMPROVE-E.I
LOW E.I—UNHEALTHY CHARECTERS AND POOR LEADER
HIGH E.I-HEALTHY CHARACTERS AND EFFECTIVE LEADERT
E I PARAMETERS UNHEALTHY SUBJECT
• UNMONITORED
• UNBALANCED
• PLEASURE DIRECTED
• CARELESS
• NEGATIVE
• IRRESPONSIBLE
• LETHARGIC
• INDULGENT
• RULE REBELLIOUS
• RUDE
• DEVIOUS
• IMPATIENT
• UNACCEPTABLE
• UNACCOUNTABLE
• PRESUMPTUOUS
HEALTHY SUBJECT
• SELF AWARE
• BALANCED
• EQ DIRECTED
• CAUTIOUS
• POSITIVE
• RESPONSIBLE
• AMBITIOUS
• REGULATED
• RULE DISCIPLINED
• COURTEOUS
• RESPECTFUL
• PATIENT
• ACCEPTABLE
• ACCOUNTABLE
• MEASURED CONFIDENCE
BENEFITS -DUE TO-
POSSESSING OF HIGHER
EMOTIONAL- INTELLIGENCE
EMOTIONAL INTELLIGENCE
PROBLEM -SOLVING
EMOTIONAL INTELLIGENCE HELPS INIMPROVING…
EI – AND ENHANCED- COMPETENCIES
PHYSIOLOGICAL ASPECTS
E M O T I O N S
EMOTIONAL INTELLIGENCE
BRAIN POWER-
NERVE -CELL
KUNDALINI-SERPENTINE POWER
YOU ARE- PART OF NATURE
UNIVERSITY-DIVERSITY
MIND-MATTER , DICHOTOMY
UNIVERSAL- INTELLIGENCE
INSIGHTS IN TO THE
omniscience &
GOAL SETTING FOR
SELF - TRANSCENDENCE
WHAT IS
GOAL SETTING ?
GOAL SETTING
HOW TO ACHIEVE OUR GOALS
• Take Charge of your life
• Create your own future
• Clarify Your Values
• Decide your Goals
• Design your perfect Calendar
• Make an action plan
• Workout your plan
• Activate your Subconscious Mind
• Persist until you succeed
• Live in Excellence
GOAL SETTING FOR EXCELLENCE What is Goal Setting?
Aim of Life
Desires
• Comfort
• Pleasures
• Happiness
• Bliss
Importance of Goal Setting
OUR GOALS – OUR MEANS IMPORTANT GOALS – IN HUMAN LIFE
6. FINANCIAL GOALS
7. PLEASURE GOALS
8. HEALTH GOALS
9. SPIRITUAL GOALS
10. SOCIAL SERVICE GOALS
1.PHYSICAL GOALS
2.ACADEMIC GOALS
3.ATTITUDINAL GOALS
4.CAREER GOALS
5.FAMILY GOALS
1. P H Y S I C A L G O A L S 1. NEED FOR PHYSICAL FITNESS
Animal Kingdom
Cave man
Modern Man
2. HOW TO ENSURE PHYSICAL FITNESS
Exercise
Breathing
Hydro therapy
Balanced diet
3. CLEANLINESS
4. BODY OUT FITS
5. HIGHER PURPOSE OF THE BODY
BODY IS THE TEMPLE OF THE SOUL – KEEP FIT
2. A C A D E M I C G O A L S
1. WHAT IS EDUCATION?
2. HOW TO ATTAIN ACADEMIC GOALS
Hard work
Discretion
Originality
Maturity
3. ASPECTS OF EDUCATION
Rational outlook
Scientific temper
Communication skills
Art and artifice
4. SCOPE OF EDUCATION
5. HIGHER PURPOSE OF EDUCATION
1. UN LEARN THE WRONG ASPECTS
2. OVERCOME NEGATIVE ATTITUDE
Self-pity, Frustration, Depression
Anger, Greed , Fear
3. DEVELOP POSITIVE ATTITUDE
Cultivate Virtues – Gratitude -
Equanimity - Caste and Gender Equality
4. MOVE TO HIGHER VALUES - INTEGRAL LIVING
5. FAITH IN ONESELF / THE ALMIGHTY
3. A T T I T U D I N A L G O A L S
P E R S O N A L I T Y Q U A D R A N T
Sanguine Melancholic
Choleric Phlegmatic
• PARENT
• ADULT
• CHILD
1. I’m OK-You’re OK
2. I’m OK-You’re Not Ok
3. I’m Not OK-You’re OK
4. I’m Not OK-You’re Not OK
1
2 3
4
NEGATIVE ATTITUDE
• Jealousy
• Laziness
• Anger
• Ego
• Worry
• Fear
• Hatred
• Greed
• Doubt
POSITIVE ATTITUDE
• Acceptance
• Hard work
• Kindness
• Equanimity
• Happiness
• Courage
• Love
• Charity
• Faith
D E V E L O P P O S I T I V E A T T I T U D E
GOAL SETTING – A PERSONAL MODEL In search of the truth
B R A H M A N
C H R I S T A L L A H PEACE
PATHS - LIBERATION
P H I L O S O P H Y
P A R A S H R A - H O R A
P S Y C H O L O G Y
P H Y S I O L O G Y
P H Y S I C A L - S C I E N C E S
1. OCCUPATIONS -
Production / Processing / Service
2. JOB ASPECTS – Tips For Administrators
• UPDATE YOUR KNOWLEDGE & SKILLS, TRAINING
• FILE MANAGEMENT – IMPORTANT VS URGENT
• OFFICE MANAGEMENT – ACTIVE MEETINGS
• COMMUNICATION –GENERAL AWARNESS
• DECISION MAKING – IMPARTIAL & OBJECTIVE
• CHANGE & CONFLICT MANAGEMENT
• PROBLEM SOLVING - BE PROAVTIVE
• CHARACTER, DISCIPLINE & HUMAN FACE
• MOTIVATION, LEADERSHIP & TEAM BUILDING
• SOCIALIZATION & NETWORKING
• FAITH – VALUES – PERSISTENCE
• S M A R T Goals – C A R I N G Government
4. C A R E E R G O A L S
1. CONCEPT OF GENDER & FAMILY
2. INSTITUTION OF MARRIAGE & SUSTAINABILITY
3. UPBRINGING CHILDREN & FUTURE OF THE SOCIETY
Educational Excellence
Building a Right Attitude
4. HELPING THE DEPENDENTS
Physical
Financial
Medical
5. HELPING THE SOCIETY
5. F A M I L Y G O A L S
GIVE LOVE AND SERVICE
THE UNIVERSAL LAW IS THAT - WE MUST GIVE BEFORE WE GET
6. F I N A N C I A L G O A L S
1. ESSENTIALITY OF MONEY
2. PLAN TO GROW RICH
3. BEWARE OF CERTAIN ECONOMIC ASPECTS
Avoid - Easy money - Impulsive Buying – Fancy Goods
Opt for - Intrinsic Worth - Resale Value - Insurance
4. PLANNING FOR SECURITY
5. LEAD A LIFE OF CONTENTMENT
POVERTY ANYWHERE - IS A THREAT - TO PROSPERITY EVERYWHERE
7. P L E A S U R E G O A L S 1. COMFORTS
2. PLEASURES
Physical – Sports / Dance / Acting
Biological – Eat / Drink / Sex
Literature – Reading & Writing / Prose / Poetry
Hearing – Listening to Music / Singing
Sight – Watching Movies / Tourism / Pilgrimage
Amusement – Casinos / Disney
Entertainment – Parties / Special Days / Hobbies
Art – Painting / Photography / Sculpture / Dance / Drama
Culture – Festivals / Classical Dance
3. HAPPINESS - Higher Achievements
4. BLISS - Scriptures / Rituals / Satsangh / Meditation / Self Actualization
SEEK LONG LASTING & PURPOSIVE PLEASURES
8. H E A L T H G O A L S 1. SUFFERING
Forces of Nature
Stress Related.
2. LEADING THE OLD AGE
Live in Dignity
3. AVOID THE CAUSES OF ILL HEALTH
Food, Water, Alcohol, Pollutants
4. PROMPT & PROPER TREATEMENT
5. ENJOY YOUR LIFE
Physical, Psychological & Spiritual Health
AVOID EXCESSES IN ALL WALKS OF LIFE
1. SPIRITUAL SCIENCES - GOD
2. CREATION – WORLD - BIODIVERSITY
3. LAW OF CAUSE & EFFECT
– Mind / Merit / Fate / Heaven
4. SPIRITUAL MASTERS
5. RELIGION & PATHS OF LIBERATION
Bhakthi yoga (Path of Devotion)
Raja yoga (Path of Meditation)
Gnana yoga (Path of Knowledge)
Nishkama Karma Yoga (Selfless Service)
9. S P I R I T U A L G O A L S
S E L F R E A L I Z A T I O N F O R S A L V A T I O N
1. SERVICE TO THE WORLD
2. BUILDING OF A MODERN SOCIETY
3. ETHICS & VIRTUOUS LIVING
4. UNIVERSAL LOVE
Unity of Existence
Equanimity of Soul
Universal Brotherhood
5. UNIVERSAL SERVICE
Joy of Giving
Joy of Serving
Joy of Enlightening
10. S O C I A L S E R V I C E G O A L S
SERVICE TO MANKIND IS - SERVICE TO GOD
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