Being an Innovation Commando

In a Police State.

Joe KleinwaechterDirector, Innovation & DesignFiserv.

In visiting several companies…

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The Top 3 Things I Heard….

1. [EDIT – audience specific content]2. [EDIT – audience specific content]3. [EDIT – audience specific content]

Who is we?

Why are they not us?

Commandos

Infantry

Police State

CorporateEvolution

Source: Accidental Empires, Robert X. Cringely

“Who Dares Wins.”British Special Forces

“To protect and to serve.”LAPD�

Commandos

Police

Reality

Let’s Pretend

Commandos

Police State

Is it possible to be a commando in a police

state?

Comm

ando

Time is your

enemy.

Time is your

friend.

Police State

Comm

ando

My competition

is me

My competition is them

Police State

Comm

ando

Practice failure

Failure is not an option

Police State

Comm

ando

Small ball Long ball

Police State

Comm

ando

Only need 1 Queen

Need a whole chess

board

Police State

Comm

ando

Drink beer after

victory

Send out a communiqu

é after victory

Police State

Comm

ando

Disrupt the status quo

Maintain the status quo

Police State

To Create Value

To be a commando in a police state you

must…

1. Make sure you have commandos.

2. Take a winnable hill.

3. Turn hills into geographies.

1. Make sure you have commandos

Commandoshave a sense of urgency.

Commandosfail often to

succeed sooner.

Commandosare only

2.5% of the population.

Commandoshave a

DaVincian mindset.

Curiosita

Unrelenting quest for continuous learning

Sfumato

Willingness to embrace ambiguity & paradox

Dimonstrazione

Willingness to test knowledge and make mistakes

Sensazione

Critical use of all senses in exploring

Arte/Scienza

Whole brain thinking - art & science

Connessione

A recognition of the connectedness of all things and

phenomena

Source: How to Think Like Leonardo Da Vinci, Michael Gelb

2. Take winnable hills

Core(70%)

Adjacent(20%)

Transformational(10%)

Commandosknow their

terrain.

Source: Managing Your Innovation Portfolio, HBR May 2012

Commandosknow that hills go up and down. Disruptive

Innovation

ExistingProduct

Perf

orm

ance

Time

Degra

ded

Source: The Innovator’s Dilemma, Clayton Christensen

3. Turn hills into geographies

Acceptable change

Commandosknow how much

force to use.

comes from the number of innovations,not the size.

Commandosknow how to

interact with the locals. Culture

Communication

Community

Commando Talent

Commandosknow the

importance of language.

The 4 Eyes Model

Inspire Ideas

Inventions

Innovative

that create

which are

Ideas

Inventions

Value

are

which have

Inventions

Innovations

Demand

are

which have

Culture

Inspiration

Control

is the result of a

which we

Commandosknow the

importance of teaching through

stories.

Televisions, Refrigerators

anda Box of Crayons

To be a commando in a police state you

must…

Make sure you have commandos, ones that have a sense of urgency, aren’t afraid to fail and have a DaVincian mindset.

Take a winnable hill by knowing the terrain and understanding that hills go up and down on the way to the top.

Turn hills into geographies by developing relationships with the locals, using force carefully, spreading the word through a new vocabulary and stories.

jkleinwaechter

joe.kleinwaechter@gmail.com

404.514.0646

.com