Commandos in a Police State
36
Being an Innovation Commando In a Police State. Joe Kleinwaechter Director, Innovation & Design Fiserv.
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Why is is so hard to be a nimble innovator within a large, successful company? What mindset is needed to overcome the odds and how can you push through an innovation agenda despite what appears to be enormous odds against you?
Transcript of Commandos in a Police State
Being an Innovation Commando
In a Police State.
Joe KleinwaechterDirector, Innovation & DesignFiserv.
In visiting several companies…
[EDIT – Insert audience specific graphic]
The Top 3 Things I Heard….
1. [EDIT – audience specific content]2. [EDIT – audience specific content]3. [EDIT – audience specific content]
Who is we?
Why are they not us?
Commandos
Infantry
Police State
CorporateEvolution
Source: Accidental Empires, Robert X. Cringely
“Who Dares Wins.”British Special Forces
“To protect and to serve.”LAPD�
Commandos
Police
Reality
Let’s Pretend
Commandos
Police State
Is it possible to be a commando in a police
state?
Comm
ando
Time is your
enemy.
Time is your
friend.
Police State
Comm
ando
My competition
is me
My competition is them
Police State
Comm
ando
Practice failure
Failure is not an option
Police State
Comm
ando
Small ball Long ball
Police State
Comm
ando
Only need 1 Queen
Need a whole chess
board
Police State
Comm
ando
Drink beer after
victory
Send out a communiqu
é after victory
Police State
Comm
ando
Disrupt the status quo
Maintain the status quo
Police State
To Create Value
To be a commando in a police state you
must…
1. Make sure you have commandos.
2. Take a winnable hill.
3. Turn hills into geographies.
1. Make sure you have commandos
Commandoshave a sense of urgency.
Commandosfail often to
succeed sooner.
Commandosare only
2.5% of the population.
Commandoshave a
DaVincian mindset.
Curiosita
Unrelenting quest for continuous learning
Sfumato
Willingness to embrace ambiguity & paradox
Dimonstrazione
Willingness to test knowledge and make mistakes
Sensazione
Critical use of all senses in exploring
Arte/Scienza
Whole brain thinking - art & science
Connessione
A recognition of the connectedness of all things and
phenomena
Source: How to Think Like Leonardo Da Vinci, Michael Gelb
2. Take winnable hills
Core(70%)
Adjacent(20%)
Transformational(10%)
Commandosknow their
terrain.
Source: Managing Your Innovation Portfolio, HBR May 2012
Commandosknow that hills go up and down. Disruptive
Innovation
ExistingProduct
Perf
orm
ance
Time
Degra
ded
Source: The Innovator’s Dilemma, Clayton Christensen
3. Turn hills into geographies
Acceptable change
Commandosknow how much
force to use.
comes from the number of innovations,not the size.
Commandosknow how to
interact with the locals. Culture
Communication
Community
Commando Talent
Commandosknow the
importance of language.
The 4 Eyes Model
Inspire Ideas
Inventions
Innovative
that create
which are
Ideas
Inventions
Value
are
which have
Inventions
Innovations
Demand
are
which have
Culture
Inspiration
Control
is the result of a
which we
Commandosknow the
importance of teaching through
stories.
Televisions, Refrigerators
anda Box of Crayons
To be a commando in a police state you
must…
Make sure you have commandos, ones that have a sense of urgency, aren’t afraid to fail and have a DaVincian mindset.
Take a winnable hill by knowing the terrain and understanding that hills go up and down on the way to the top.
Turn hills into geographies by developing relationships with the locals, using force carefully, spreading the word through a new vocabulary and stories.
