WORK IS SOCIALINDIASOCIAL
SUMMIT 2010
Gautam Ghosh
http://www.gautamblogs.com
Twitter - @GautamGhosh
Facebook – http://www.facebook.com/HR.Blogger
The Components of Social Business
Social Media Marketing Social CRM Enterprise 2.0
Progression of Enterprise 2.0
Knowledge Management•Connecting employees to documents
Social Intranet•Connecting employees to employees
Social Learning•Serendipitous and designing learning
Collaboration•Embedding social into business processes to
evoke innovation
How?
Place for public conversations Place for expressing oneself Place for sharing
IdeasLinksText/ Documents/ Presentations
Help Employees to…
Converse
Focus
Connect
Create/Re-use
Communicate
With other Employees
Experts
Coordinate
Collate
Insightful Information
Share
Participate
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