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WORK IS SOCIALINDIASOCIAL

SUMMIT 2010

Gautam Ghosh

http://www.gautamblogs.com

Twitter - @GautamGhosh

Facebook – http://www.facebook.com/HR.Blogger

http://www.gautamblogs.com/
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The Components of Social Business

Social Media Marketing Social CRM Enterprise 2.0

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Progression of Enterprise 2.0

Knowledge Management•Connecting employees to documents

Social Intranet•Connecting employees to employees

Social Learning•Serendipitous and designing learning

Collaboration•Embedding social into business processes to

evoke innovation

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How?

Place for public conversations Place for expressing oneself Place for sharing

IdeasLinksText/ Documents/ Presentations

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Help Employees to…

Converse

Focus

Connect

Create/Re-use

Communicate

With other Employees

Experts

Coordinate

Collate

Insightful Information

Share

Participate


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