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Personal Effectiveness for School Leaders
Summer School September 2006
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Slide 2
Course Outcomes
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Slide 3
Exploring Effectiveness
• Consider the terms •
Personal Effectiveness
Interpersonal Effectiveness
Can you explore with others what these terms might mean?
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Slide 4
Aristotle
We are what we
repeatedly do.
Excellence, then,
is not an act, but
a habit.
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Slide 5
Perceptual Theory
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Slide 6
The Problem is sometimes how we see the problem
Two battleships assigned to the training squadron had been at sea on manoeuvres in heavy weather for several days. I was serving on the lead battleship and was on watch on the bridge as night fell. The visibility was poor with patchy fog, so the captain remained on the bridge keeping an eye on activities.
Shortly after dark, the lookout on the wing of the bridge reported. “light, bearing on the starboard bow.”
“Is it steady or moving astern?” the captain called out.
Lookout replied, “Steady, captain, which meant we were on a dangerous collision course with that ship.
The captain then called to the signalman, “Signal that ship: We are on a collision course, advisable for you to change course 20 degrees.”
Back came a signal, “Advisable for you to change course 20 degrees.”
The captain said, “Send, I’m a captain change course 20 degrees.”
“I’m a seaman second class,” came the reply. “You had better change course 20degrees.”
By that time the captain was furious. He spat out, “Send, I’m a battleship.
Change course 20 degrees.”
Back came the flashing light, “I’m a lighthouse.”
We changed course.
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Slide 7
Integrity
Honesty
Fairness
Human Dignity
Service
Quality / Excellence
Growth
Tolerance
Encouragement
The more closely our paradigms (mental maps) are in alignment with these principles, the more authentic our actions become.
Lighthouse Principles
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Slide 8
What’s required to change our Habits?
Be
Proactive
Begin with the end in mind
First Things First
Habits
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Slide 9
Response Language
RESPONSE LANGUAGE
REACTIVE
There’s nothing I can do.
That’s just the way I am
He makes me angry.
They won’t allow…..
I can’t
I must
If only
PROACTIVE
Let’s look at our alternatives.
I can choose a different approach.
I control my feelings.
I will choose an appropriate response.
I choose
I prefer
I will.
Source: Stephen Covey, The Seven Habits of Highly Effective People
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Circles of Concern and Influence
CIRCLE OF CONCERN
CIRCLE
OF
INFLUENCE
Source: Stephen Covey, The Seven Habits of Highly Effective People
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Slide 11
Proactive Model
STIMULUS FREEDOM TO
CHOOSE
RESPONSE
SELF AWARENESS
IMAGINATION
CONSCIENCE
INDEPENDENT WILL
Can you think of an occasion when you have responded to a situation in an inappropriate way?
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Slide 12
Four Human Endowments
• SELF AWARENESS
• CONSCIENCE
• CREATIVE IMAGINATION
• INDEPENDENT WILL
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Slide 13
Begin with the end in Mind
There is no doubt the use of visualisation is a prominent tool for sports men and women and for those who seek greater accomplishment in their lives.
Consider what you wish to accomplish this year and can you visualise what this might look like?
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Slide 14
The Time Management MatrixURGENT NOT URGENT
IMP
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TA
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NO
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OR
TA
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Source: Stephen Covey, The Seven Habits of Highly Effective People
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The Time Management Matrix1. ACTIVITIES
Crises
Pressing Problems
Deadline Driven
Projects
RESULTS
Stress
Burnout
Crises Management
Putting Out Fires
3. ACTIVITIES
Prevention
Relationship Building
Recognising New
Opportunities
Planning; Recreation
RESULTS
Vision
Balance
Discipline
Control
Few Crises
2. ACTIVITIES
Interruptions; Some
Calls
Some Mail; Some Reports
Some Meetings
RESULTS
Short Term Focus
Crises Management
Reputation
Chameleon
Character
Feel Victimised
4. ACTIVITIES
Trivia, Busy Work
Some Mail, Calls
Time Wasters
Pleasant Activities
RESULTS
Lack of Responsibility
Lose Jobs
Dependence of Others
NO
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OR
TA
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IMP
OR
TA
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URGENT NOT URGENT
Source: Stephen Covey, The Seven Habits of Highly Effective People
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Slide 16
Review of Private Victory
• Take 5-10 minutes to read the summary statements for the Habits that help to create private Victory.
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Invitational Education
Five assumptions are basic to Invitational Education:
1. People are able, valuable, and responsible and should be treated accordingly.
2. Education should be a co-operative, collaborative activity.
3. People possess untapped potential in all areas of worthwhile human endeavour.
4. Process is as important as product.
5. Human potential can best be realised by creating and maintaining places, policies, processes, and programmes specifically designed to invite development, and by people who are intentionally inviting with themselves and others, personally and professionally.
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Slide 18
What’s required to change our Habits?
Think win/win
Synergize Seek first to be understand then to be undertood
Habits
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Think win/win
LOSE/WIN WIN/WIN
LOSE/LOSE WIN/LOSE
P
E
O
P
L
E
LOW OUTCOME HIGH
Source: Stephen Covey, The Seven Habits of Highly Effective People
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Slide 20
You are listening to me when...
You come quietly into my private world and let me be me;
You really try to understand me even if I’m not making much sense;
You grasp my point even when it’s against your own convictions;
You realised that the hour I took from you has left you a bit tired and drained;
You allow me the dignity of making my own decisions even though you think they
might be wrong;
You do not take my problem from me, but allow me to deal with it in my own way;
You do not offer religious solace before I am ready for it;
You give me enough room to discover for myself what is really going on;
You accept my gift of gratitude by telling me how good it makes you feel to know
that you have been helpful.
Samaritans, South Africa
Communication involves listening
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Slide 21
Communication involves listening
You are not listening to me when...
You do not care about me;
You say you understand before you know me well enough;
You have an answer for my problem before I’ve finished telling you what my
problem is;
You cut me off before I’ve finished speaking;
You finish my sentence for me;
You feel critical of my vocabulary, grammar or accent;
You are dying to tell me something;
You tell me about your experience, making mine feel unimportant;
You are communicating to someone else in the room;
You refuse my thanks by telling me you haven’t really done anything.
Samaritans, South Africa
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Slide 22
Habit 7 Sharpen the Saw
• Sharpening the saw is about constantly renewing ourselves in the four basic areas of life: physical, social /emotional, mental and spiritual. It is the habit that increases our capacity to live all the other habits of effectiveness. Habit 7 promotes vision, renewal and continuous improvement, safeguards against burnout and entropy, and puts the organisation on a new upward growth path. For a family, it increases personal and family activities such as establishing traditions that nurture the spirit of family renewal.
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Habit 7 – Sharpen the SawPHYSICAL
Exercise, Nutrition Stress Management
MENTAL Reading, Visualising,
Planning, Writing
SOCIAL/EMOTIONAL Service, Empathy,
Synergy, Intrinsic Security
SPIRITUAL Value Clarification
& Commitment, Study & Mediation
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Slide 24
Evaluation and Travel
•Thank you for your involvement, for sharing the gift of who you are.
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