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ITIL Service Operation
Processes outside the
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ITIL Processes outside
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ITIL Processes outside
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Processes outside the
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Service Design
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Continual
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IT Service
Management
The ITIL Process Map V3 2011 Edition:
The ITIL Process Model as a basis for your ITIL or ISO 20000 initiative.
complete - consistent - fully adaptable to your IT organization`s needs.
In Microsoft Visio, ARIS and other leading process management platforms.
Online demo, webinars and information:
www.it-processmaps.com
[email protected] | Tel. +49 (0) 8363 927396
IT Process Maps GbR
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Management
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IT Operations
Control
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Management
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Incident
Management
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Application
Management
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Technical
Management
ITIL is a Registered Trade Mark of the Cabinet Office in the
United Kingdom and other countries. ARIS is a registered
trademark of Software AG. Microsoft and Visio are
registered trademarks of Microsoft Corp.
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