Scalable,Customized&MeasureableDigitalLearningandTechnicalAssistancePla=orm
forBuildingLong-termInsBtuBonalCapacityofHealthPrograms
ConfidenBal©June2017
BoardMember
BIG LEARNING ! CombiningBigDataandScalableLearning
Market Gap and Country Need
MajorhumanresourcesgapsandneedsatMOH• LargenumberofvacantposiBonsandhighturnover• Manystafflacktechnicalknowledgeandexperience• Staffandhealthvolunteersaredispersedacrossthe
countryandaredifficulttoreach;majorityofthemworkintheperiphery.
• Face-to-faceandinclassroomtrainingsareexpensive,notscalable,andpracBcallynofollow-up
• FewcountrieshaveastrategicandoperaBonalplanforcapacitybuilding,andtrainingbudgetsconBnuetoshrink
NewHealthPoliciesandTechnologiesthatneedadop:onatthecountrylevel:• ConBnuousprogressleadstonewglobalrecommended
policiesandtechnologies(medicines,diagnosBcsanddevices)
• Newpoliciesandtechnologiesthenintroducedatthecountrylevelonanongoingbasis
• Diffusionofpoliciesandproductstopeopleandprocessesisamajorgap
3PartSolu:on
KnowledgeCentre(KC) LearningandDevelopment(L&D)
TechnicalAssistance(TA)
Country Customized ‘BIG LEARNING’ Solution
Toestablishanintegrated,three-partdigitalpla=ormthatiscountryownedandmanagedandincludesa:• KnowledgeCentre:arepositoryofcountryspecificknowledgeinthenaBonallanguage(English,French,
Spanish,Russian,Arabic)orregionallanguagesthatprovideslong-terminsBtuBonalmemory
• LearningandDevelopmentPla=orm:toprovidescalable,measureableandimpac=ullearning,byleveragingnewtechnologies
• TechnicalAssistancePla=orm:todeliverconBnuouson-the-jobtechnicalassistanceonanas-neededbasis
Technical Proposition
KnowledgeCentre(KC) LearningandDevelopment(L&D)
TechnicalAssistance(TA)
• CreaBonofa‘Wiki-health’likeinsBtuBonalmemoryforMoH
• Dynamic,structuredandeasy-to-find
• Country-specificwithgloballycuratedcontent
• JointlydevelopedwithleadingorganizaBons
• FreeOnlineCoursesadaptedtocountrycontext
• CerBficateanddiplomacourses• PromotedtoencourageadopBonby
MoHstaff• IndividualizedanalyBcstomeasure
progressandgrowthofstaff• DeliveredinpartnershipwithnaBonal
insBtutesandinternaBonalorganisaBons
• Linkedtoface-to-facecoursesfrompartners
• Provisionofon–the–jobsupportusingonlineandvoice-basedsupport
• ConBnuoussupportdeliveredthroughcrowdlearningandfromprofessionalexperts
Empower’s Learning Modalities applied in the learning and development platform
Face---‑to---‑faceTraining
WebBasedTraining
Micro---‑learning
VirtualLabs AdapBveAssessment GamificaBon
Blendedlearning
Technical Proposition
KnowledgeCentre(KC) LearningandDevelopment(L&D)
TechnicalAssistance(TA)
• CreaBonofa‘Wiki-health’likeinsBtuBonalmemoryforMoH
• Dynamic,structuredandeasy-to-find• Country-specificwithgloballycurated
content• JointlydevelopedwithleadingorganizaBons
• FreeOnlineCoursesadaptedtocountrycontext• CerBficateanddiplomacourses• PromotedtoencourageadopBonbyMoHstaff• IndividualizedanalyBcstomeasureprogressand
growthofstaff• DeliveredinpartnershipwithnaBonalinsBtutesand
internaBonalorganisaBons• Linkedtoface-to-facecoursesfrompartners
• Provisionofon–the–jobsupportusingonlineandvoice-basedsupport
• ConBnuoussupportdeliveredthroughcrowdlearningandfromprofessionalexperts
CollaboraBon&
ProducBvity
Content
UserAcBvity
Guides&SelfHelp
ForumsCOPs
Enrollment,reporBngandanalyBcs
CompetencyCategorizaBon&Training
ManagementSystem
PersonalisedLearning
CustomLearning&DevelopmentPath
How the platform works: Technology Layers & Identified Partners
LEARNING/KMPORTAL
LMS,LCMS,LRS
DATABASE
MOBILEAPPS
EXTERNALSERVICES(IfAny)APIINTERGRATION
ProductIntegraBon
CustomDevelopment
MobileApplicaBonsDevelopment
TesBng APIIntegraBon
SecurityEnablement
Deployment&OpBmizaBon
Customdevelopment
• OpenSource• UI/UXarchitecture• Enterprise
Integra;on• Cloud&Hostedon
premise• Mobile–Android/
IOS
Technical features of the platform
• CatalogueManagement• ConfigureOrganizaBonHierarchy&
Competency• PersonalizedLearning• LearningPlan• Assessment&CerBficaBon• GamificaBon• Social&CollaboraBonLearning• Offline&BlendedLearning• MobileLearning• ReporBng&AnalyBcs
• DocumentManagement
• UserAcBviBes–Create,Share&Access
• CollaboraBon–Forums,Wikis,Chat,
• WorkflowManagement
• UnifiedSearch• KnowledgeDistribuBon• SingleSourceAuthoring/Co-
Authoring
• CollaboraBoncomponentsofKM&DL
• Chatbot• Videolearning• Search
KnowledgeCentre(KC) LearningandDevelopment(L&D)
TechnicalAssistance(TA)
• Peertopeercollabora;on• Personcentricdatabase• Communica;onplaCorm
How we work: Solution Design and Deployment Methodology
In-countryneedsassessment
Co-designpla=ormwithcountry
Developtechnologypla=ormandpopulate
withhealthdata
• 4weeksin-countryvisittoassesscurrentstateofknowledgeandlearningpla=orm,andtobekerunderstandtheneedsoftheprogram/MoH
• IdenBfylocalpartnersthatwillmanagethepla=ormandworkcloselywithMOH• 4weekstowritethereport,obtainfeedbackandfinalizetheimplementaBonplanwithbudgetandBmeline
• Pla=ormisdesignedbasedonpopulaBon,demography,scale,technicalcapacity,language,technologypenetraBon,telecommunicaBonspenetraBonandcountry-specificneeds
• Helpdesk&conBnuedtechnicalsupporttotechnologypartner,students&professionals
Buildlocalcapacitytomanageandusethe
pla=orm
• IdenBfyandtrainthenaBonalpartnertomanagethetechnologypla=ormandinserthealthrelateddata
TroubleshooBng,conBnuedsupport
• Technologypla=ormisdesignedbasedonopensourcepla=orms(whereavailable),withabudgetbreakupacross:RequirementAnalysis&elicitaBonworkshop,UserInterfacedesign&development,CustomdevelopmentforMobile&Web,SoluBonintegraBon&configuraBon,TesBng&UAT,Deployment&Support
Knowledge:• CompletedtheassessmentofcurrentstateofknowledgemanagementandinsBtuBonalmemoryoftheprogram/MOH• Designedthearchitectureofthepla=orm• Knowledgepla=ormlaunchedLearningandDevelopment• Completedassessmentofcapacityandcompetencyofhealthstaff• IdenBfiedcoursematerialsthatarerelevantfortheprogramorMoH• DevelopedL&Dpla=ormandaddedkeylearningmaterialsfromglobal,naBonalsourses• Creatednewcoursesthatarenotavailable
ConBnuouson-the-jobTechnicalAssistance• Completedbaselineassessmentofcurrentprocessfordeliveringtechnicalassistance• Developedmethodologyfordeliveringtechnicalassistance(technology,professionals,‘crowdassistance’)• IniBatedpeer-to-peerTAandfacultysupportedtechnicalassistance
Indicators used to measure impact of initiative
Sample work related to development of Digital Learning Pla6orms
Past work: Learning and Development Competency Assessment tool
Educational Qualifications
Work Experience Soft Skills PSM Profile
Domain Competency
Study Concluded in Pakistan, Indonesia, Philippines, Zambia and India
Past work: Empower’s engagement with UN agencies Online platform designed, developed, hosted and marketed for UNDP
IntroductionSelection of
pharmaceutical products
QuantificationProcurement
Inventory Management
Quality Assurance
PSM toolsCourse Summary
Assessment Certificate of Completion
Past work: Empower’s engagement with UN agencies Online courseware developed for UNDP: User Experience - Course Page
First Response Training for Red Cross Africa Leveraging Technology & Volunteers to deliver First Response at scale
SimulatedLearningEnvironment
SOS&VolunteerMobilizaBon
1 year Online Post Graduate Diploma Course in PSM
For more information, please contact
PaulLalvani,DirectorEmpowerSchoolofHealth
[email protected]+91.99.71.276.111(India)+66.910.369.333(Thailand)
Swa:RDuK,PartnershipsEmpowerSchoolofHealthpartnerships@empowerschoolonealth.org+91.99.99.805.851(India)
CarolSquire,ChiefStrategyOfficerEmpowerSchoolofHealthCarol.squire@empowerschoolonealth.org
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