Download - Office of the CIO - business & IT transformation software solution

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Page 1: Office of the CIO - business & IT transformation software solution

Office of the CIO – IT4IT & IT4Business

Solutions

Page 2: Office of the CIO - business & IT transformation software solution

About MSPBlue chip enterprise customers

Supports both hosted and on-site deployment – 100% successful

implementation

Provides a platform for business governance and alignment ://http . / 48 7youtu be iGj BBu ok

Page 4: Office of the CIO - business & IT transformation software solution

Technology – smashing the Gartner quadrants constraints

Integrations – business logic driven (Data capture & validation)

EA active modeling

Process enforcement

Prioritization & what-if Analytics

Strong dash-boarding and reporting

Collaboration

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Page 5: Office of the CIO - business & IT transformation software solution

IT O

pera

tions

Orchestrating the CIO’s “nexus of forces”

Business demand

Skill / capability /

financial constraints

Change & Regulations

Technological constraints

Service Demand

Existing Agreements

Transparency

Complexity

Optimize and align your demand according to the supply constraints

PlanAlign operations performance and maintain service and delivery level

ExecuteAssure optimal delivery is done on schedule, within the budget & quality

Monitor

Financial constraints

HR

Corporate risks

Strategic goals

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Page 7: Office of the CIO - business & IT transformation software solution

How does it look like?

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Page 8: Office of the CIO - business & IT transformation software solution

Example the IT systems to harmonies quality

Project management systems

CRM and Bid Management systems

Risk management systems

Defect, tasks, incident management systems

3rd party configuration and release

management / change control systems

ERP systems

Setting a demand management framework that creates a uniform coherent process which binds the IT System with data managed in:

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Page 9: Office of the CIO - business & IT transformation software solution

Key benefits from MSP – Case examples

Duration first installation – 1 Month (budget planning)

first installation – 1 Month (budget planning)

SAP

Benefits30% increase in HR productivity

2.5 % saving of the overall budget

50% decrease in time spent on budget governance

10% decrease in OPEX (maintenance)

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Case history 1 Case history 2

Description• Industry - Insurance• Revenues – 2.5 B $• # of users involved ~ 800

• Industry - Finance• Company size – 10 B $• # of users involved ~ 100

SAP, MS-Project, TFS, QCCore systems

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Page 10: Office of the CIO - business & IT transformation software solution

Work shop

Prototype

Model Enhancement

Rollout

Implementation methodology – agile yet incremental

ProcessRoles & Accountabilities EA data ModelKPIs, ReportsRoad Map

What-If scenarioSLAsIntegration Enhancements implementation

EntitiesFormsAuthorizationsWork flowsData Model

User training & supportTargeting the next transformational area in the road-map

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Page 11: Office of the CIO - business & IT transformation software solution
Page 12: Office of the CIO - business & IT transformation software solution

Office Of the CIO high level scope

Business flows

Procedure & practices

Planning & control

Bus

ines

s Al

ignm

ent

Business flows

Corporate

operations

MD

M

Business flows

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Page 13: Office of the CIO - business & IT transformation software solution

operations

MD

M

Budget demand

Corporate

Objectives & KPIs

Budget constraints

Organizational unit

structure & HR

constraints

Portfolio Structure

Assets RisksService Catalog

Decision making process

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Office Of the CIO high level scope

Page 14: Office of the CIO - business & IT transformation software solution

Set the operations

caps according to

OU structure / skills per time unit

(year / quarter / month)

set the budget caps according to

the OU / customer structure, study the

ERP budget break down

structure

Objectives & KPIs

Budget constraints

Organizational unit

structure & HR

constraints

Portfolio Structure

Assets RisksService Catalog

Decision making process

set the KPIs and build the

Corporate Performance

balanced scorecard

tree to align the budget

demand with the corporate

objectives

map the customers portfolios

break down tree

Map the cost item

repository and price

lists

discover the corporate risk

catalog to align the budget

demand with the risk

constraints

design the reports,

controls and KPIs for the

what if scenario and dashboards

Map the business flows &

allocate who would be

accountable for assessing

the operational

impact

operations

Budget demand

CorporateM

DM

Office Of the CIO high level scope

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Page 15: Office of the CIO - business & IT transformation software solution

Portfolio

Business Demand

Work Packages

Tasks

Releases

Budget plan

Strategy

Service catalog

Risks

SLA

Documents

Process

Roles & accountabilities

Org structure

Capacity

Assets

Budget Line

OU structure

SkillsBusiness Plan

Constraints repository

Service Requests

DefectJira

TFS

ClarityOracle

Office of the CIO Demo

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Page 16: Office of the CIO - business & IT transformation software solution

MSP Budget Governance Solution example

:// . - .http www msp gs co/m

ERP(SAP)

CRM, DWH,

etc.

XLS Others..

Strategic goals, sales forecast, budget demand

Invest (OPEX, CAPEX), project portfolio, contract mgmt

Ressources, skills, delivery capabilities, timelines

Financial (process) model, risks & constraints

MSPBudget

GovernancePlatform

Budget Transform

ation M

anagement

Financial Data Integration

Busi

ness

O

pera

tions

Fr

amew

ork

Highly flexible, preconfigured budgeting process model (gates, roles, accountability, etc.)

Ad-hoc, real-time, transparent

& consistent integrated

budget planning Simulation & Analysis

KPIsMIS /

ReportingCompliance & Auditing

Roles & Process mgmt

Financial model & data aggregation

Rapid, low cost implementation

Integrated, accurate & current, highly scalable, flexible and easy to use platform, delivering high-

quality results and generating high user acceptance

Non-intrusive, flexible data integration

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