Office of the CIO - business & IT transformation software solution
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Office of the CIO – IT4IT & IT4Business Solutions
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MSP's office of the CIO / COO offering is practically a bundle of canned solution which targets to cover all managerial aspects of the operations. My Single Point (MSP) has gone live with its canned “Office of the CIO offering”. As we realize that the pressure deriving from the customers demand is countered by the corporate constraints, the CIO has to balance and optimize his resources and achieve operational excellence. Our managerial canned solution, are carefully intertwined so that the obvious thread between budgets, operations, risks, process, data and people will be automated, reducing the managerial overheads and providing a control framework: • Budget operations – plan, forecast and align your budget with the operational performance • PPM – Make sure you deliver the stuff that actually matters • Demand management – Manage and align every business demand item, end-to-end audit • Service operations – Make sure service it optimally delivered and optimize its cost / value / agreement coverage / satisfaction ratio • Risks operations – Set your risk management operations in to auto-pilot, optimize the cost / compliance ratio • Idea and innovation management – balance marketing, sales and operations ideas to achieve a competitive edge • Sales operations – optimize the sale operations performance, decrease operational overheads and align marketing, sales, financial and operational performance Every solution is planned to integrate with the existing IT systems, and enable tailoring the “out of the box” templates, roles, processes, controls, KPIs and reports with virtually no technical know-how. Every solution is planned to cover the managerial process end-to-end, and grow with the maturity of your organization. Every solution can be initiated separately and plug in to the entire suit of solutions to optimize value delivery This is achieved by powerful “solution designer” so not only will you kick-off quickly, maintaining and growing with the MSP solution is a matter of a brush of your finger.
Transcript of Office of the CIO - business & IT transformation software solution
Office of the CIO – IT4IT & IT4Business
Solutions
About MSPBlue chip enterprise customers
Supports both hosted and on-site deployment – 100% successful
implementation
Provides a platform for business governance and alignment ://http . / 48 7youtu be iGj BBu ok
Blue Chip Customers - examples
My Single Point company confidential
Technology – smashing the Gartner quadrants constraints
Integrations – business logic driven (Data capture & validation)
EA active modeling
Process enforcement
Prioritization & what-if Analytics
Strong dash-boarding and reporting
Collaboration
My Single Point company confidential
IT O
pera
tions
Orchestrating the CIO’s “nexus of forces”
Business demand
Skill / capability /
financial constraints
Change & Regulations
Technological constraints
Service Demand
Existing Agreements
Transparency
Complexity
Optimize and align your demand according to the supply constraints
PlanAlign operations performance and maintain service and delivery level
ExecuteAssure optimal delivery is done on schedule, within the budget & quality
Monitor
Financial constraints
HR
Corporate risks
Strategic goals
My Single Point company confidential
My Single Point is a software platform, that integrates data, process and people in order to
govern all aspects of the operations
Budget governance (Planning, Forecasting, control)
Portfolio, Program, Project, Work ManagementSales Operations Optimization Idea & innovation ManagementBusiness Demand ManagementGRC operationsService operations optimization (OEM)
My Single Point company confidential
What is My Single Point?
How does it look like?
8My Single Point company confidential
Example the IT systems to harmonies quality
Project management systems
CRM and Bid Management systems
Risk management systems
Defect, tasks, incident management systems
3rd party configuration and release
management / change control systems
ERP systems
Setting a demand management framework that creates a uniform coherent process which binds the IT System with data managed in:
My Single Point company confidential
Key benefits from MSP – Case examples
Duration first installation – 1 Month (budget planning)
first installation – 1 Month (budget planning)
SAP
Benefits30% increase in HR productivity
2.5 % saving of the overall budget
50% decrease in time spent on budget governance
10% decrease in OPEX (maintenance)
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Case history 1 Case history 2
Description• Industry - Insurance• Revenues – 2.5 B $• # of users involved ~ 800
• Industry - Finance• Company size – 10 B $• # of users involved ~ 100
SAP, MS-Project, TFS, QCCore systems
My Single Point company confidential
Work shop
Prototype
Model Enhancement
Rollout
Implementation methodology – agile yet incremental
ProcessRoles & Accountabilities EA data ModelKPIs, ReportsRoad Map
What-If scenarioSLAsIntegration Enhancements implementation
EntitiesFormsAuthorizationsWork flowsData Model
User training & supportTargeting the next transformational area in the road-map
My Single Point company confidential
Office Of the CIO high level scope
Business flows
Procedure & practices
Planning & control
Bus
ines
s Al
ignm
ent
Business flows
Corporate
operations
MD
M
Business flows
My Single Point company confidential
operations
MD
M
Budget demand
Corporate
Objectives & KPIs
Budget constraints
Organizational unit
structure & HR
constraints
Portfolio Structure
Assets RisksService Catalog
Decision making process
My Single Point company confidential
Office Of the CIO high level scope
Set the operations
caps according to
OU structure / skills per time unit
(year / quarter / month)
set the budget caps according to
the OU / customer structure, study the
ERP budget break down
structure
Objectives & KPIs
Budget constraints
Organizational unit
structure & HR
constraints
Portfolio Structure
Assets RisksService Catalog
Decision making process
set the KPIs and build the
Corporate Performance
balanced scorecard
tree to align the budget
demand with the corporate
objectives
map the customers portfolios
break down tree
Map the cost item
repository and price
lists
discover the corporate risk
catalog to align the budget
demand with the risk
constraints
design the reports,
controls and KPIs for the
what if scenario and dashboards
Map the business flows &
allocate who would be
accountable for assessing
the operational
impact
operations
Budget demand
CorporateM
DM
Office Of the CIO high level scope
My Single Point company confidential
Portfolio
Business Demand
Work Packages
Tasks
Releases
Budget plan
Strategy
Service catalog
Risks
SLA
Documents
Process
Roles & accountabilities
Org structure
Capacity
Assets
Budget Line
OU structure
SkillsBusiness Plan
Constraints repository
Service Requests
DefectJira
TFS
ClarityOracle
Office of the CIO Demo
My Single Point company confidential
MSP Budget Governance Solution example
:// . - .http www msp gs co/m
ERP(SAP)
CRM, DWH,
etc.
XLS Others..
Strategic goals, sales forecast, budget demand
Invest (OPEX, CAPEX), project portfolio, contract mgmt
Ressources, skills, delivery capabilities, timelines
Financial (process) model, risks & constraints
MSPBudget
GovernancePlatform
Budget Transform
ation M
anagement
Financial Data Integration
Busi
ness
O
pera
tions
Fr
amew
ork
Highly flexible, preconfigured budgeting process model (gates, roles, accountability, etc.)
Ad-hoc, real-time, transparent
& consistent integrated
budget planning Simulation & Analysis
KPIsMIS /
ReportingCompliance & Auditing
Roles & Process mgmt
Financial model & data aggregation
Rapid, low cost implementation
Integrated, accurate & current, highly scalable, flexible and easy to use platform, delivering high-
quality results and generating high user acceptance
Non-intrusive, flexible data integration
My Single Point company confidential
