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Page 1: How New Relic Married the Physical and Digital to Connect ... · @tlloyddavies @janaboruta #DevOps O Data helps me DevOps so hard. We are data nerds. Eric Brinkman LIKES 5:49 PM -

Session Title

BAXTER DENNEYVice President, Growth MarketingNew Relic

How New Relic Married the Physical and Digital to Connect Its Brand With Customers

Page 2: How New Relic Married the Physical and Digital to Connect ... · @tlloyddavies @janaboruta #DevOps O Data helps me DevOps so hard. We are data nerds. Eric Brinkman LIKES 5:49 PM -

Baxter DenneyVice President, Growth MarketingNew Relic

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How do you excite both current and potential customers at a crowded event?

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Social billboards

Step 1. Photo booth

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Social billboards

Step 1. Photo booth Step 2. Digital billboards

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Social billboards

Step 1. Photo booth Step 2. Digital billboardsStep 3. Share socially on

Twitter

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Results

• 200+ retweets and 400+ likes for the billboard social posts

• 14% participation rate for attendees

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How can we keep the social success of this campaign going?

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From virtual …

Digital billboard Tweet

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Digital billboard Tweet

Outdoor billboards

From virtual … to physical

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Digital billboard Tweet

Outdoor billboards

From virtual … to physical

Tiny billboards

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Creating brand love

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Creating brand love … that gets shared

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Creating brand love … that gets shared

Customer Pictures Taken at FS14: 120

Customer Pictures Taken at re:Invent: 60

Tiny Billboards Shipped: 70

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Results

14% participation rate for attendees

30% increase in social mentions at FutureStack

213% increase in social engagement at FutureStack

1 “Revvie” award won from Marketo

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Don’t stop with the curtain call. Extend the campaign post-event.

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Thank YouBaxter Denney@baxterdenney