For  Immediate  Release    Golden  Gate  BPO  Solutions  

Golden  Gate  BPO  Solutions,  LLC  Launches  Chat  Support  on  behalf  of  

Market  Leader  of  Digital  Photo  Products  and  Services  

 

Weston,  FL.  September  30,  2014  —  Golden  Gate  BPO  Solutions  —  Today,  Golden  Gate  

BPO  Solutions,  LLC,  a  leading  global  customer  management  and  Business  Process  Outsourcing  

(BPO)  company,  announced  that  it  launched  chat  support  services  on  behalf  of  the  market  

leader  of  digital  personalized  photo  products  and  services.    

Golden  Gate  BPO  is  currently  providing  a  broad  range  of  technical  support  and  customer  

care  services  via  online  chat  support  for  this  leading  e-­‐commerce  retailer.  It  will  also  be  phasing  

in  phone  and  email  support  to  become  a  complete  multi-­‐channel  outsourced  solution  on  behalf  

of  its  client.  

“We  have  built  our  company  and  business  model  over  the  last  8+  years  based  on  the  

core  belief  that  boutique-­‐style  and  high  touch  delivery  can  be  accomplished  globally  and  in  a  

manner  that  is  economically  competitive  for  the  Fortune  500,  middle  market  and  small  

business,”  stated  Stephen  Ferber,  Managing  Partner  at  Golden  Gate  BPO  Solutions,  LLC.    “This  

new  client  and  business  relationship  brings  so  much  satisfaction  to  us,  serving  as  a  reminder  

that  large  companies  still  see  the  value  of  differentiation  through  extraordinary  customer  care,  

and  prefer  our  approach  versus  commodity  level  service  delivery.”  

 

 

About  Golden  Gate  BPO  Solutions:  

Founded  in  2006,  Golden  Gate  BPO  Solutions,  LLC  provides  multi-­‐channel  contact  

center,  customer  engagement,  call  center  outsourcing,  and  business  process  outsourcing  

services.  Its  customer  engagement  centers  are  located  in  the  U.S.,  Dominican  Republic,  Belize,  

Mexico,  Philippines,  United  Kingdom,  and  Ireland.  Golden  Gate  BPO  locations  offer  multilingual  

voice,  email,  web  chat,  social  media,  back-­‐office,  online  help  desk  and  automated  support.  

Media  Contact:    

Tracy  Thompson  Managing  Director  888-­‐501-­‐8368  x704  tthompson@goldengatebpo.com  

For  more  information  on  Golden  Gate  BPO  Solutions:  

www.GoldenGateBPO.com