Building Magnificent Technical Presentations
Presented by Howard Goldstein of
Howard Goldstein Associates, Inc.
Slide 2 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Why?
• Building Magnificent Technical Presentations • This venue
Slide 3 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Why?
• Systems need hardware & software
Slide 4 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Why?
• People need skills
Slide 5 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Why?
• People need basic skills
Reading Writing “R’ithmatic”
Slide 6 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Hard & Soft Skills
• Professional people need
“Professional Skills”
Slide 7 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Hard & Soft Skills
• Technical Professional people need
Technical “Hard Skills”
Slide 8 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Hard & Soft Skills
• Technical Professional people need
Technical “Soft Skills”
Slide 9 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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The BMTP Pledge
• I will look for 3 practical tips to take away from today’s session
• I pledge to share one tip with a colleague
• I promise to use at least one tip from today’s session in my next presentation!
Tip: Always end with a “Call to Action!” Why not begin with one too
Slide 10 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Magnificent Technical Presentations
• Are magnificent technical presenters born or made?
• Why? • Can you think of any you have
seen lately? • Do you think he can give one? • What makes a technical
presentation magnificent?
Tip: Opening Questions, Conversational Style
Slide 11 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Why Me? About the Author / Presenter
• Network, Systems guy • Workaholic • Chocoholic • Verboseaholic
• Come to Storage • I have been accused • More of a Chipoholic • Chronic!
Tip: Use sound – sparingly
Slide 12 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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BMTP Outline
Slide 13 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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BMTP Outline
Tip: Use a Mind Map
Traditional Outline
Slide 14 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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HGAI Contact Information
For Storage, Networking & Professional Development Courses, Consulting &Technical Questions Contact:
Howard Goldstein
Phone/Fax (303)-554-0755 Email: [email protected]
WWW.HGAI.Com
Professional Development Bibliography
Building Magnificent Technical Presentations
Thanks for attending. Use at least one thing you learned
here in your next presentation. Remember you took a pledge!
It is very satisfying. For your audience.
For You!
Building Magnificent Technical Presentations
Traditional Outline
Slide 17 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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• Teaching, Learning & Presenting • Technical Presentations • Training • Creating Presentations • Presenting & the Brain • Practical Presentation Tools • PowerPoint Tips • Using Graphics • Delivering Presentations: Tips, Tricks & Traps • Listening • Questions • Answers • Power Statements
Outline
Tip: Hyperlinked Presentation Development & Delivery Tip: Change color after hyperlink shows a presentation “progress bar”
End
Practical Presentation Tools
Slide 20 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Objectives
• The Presenter’s Toolbox • Presentation F/X • Presentation Remotes
Slide 21 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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The Presenter’s Toolbox
Slide 22 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Practical Presentation Tools • Presentation F/X – Search on Mindpath Presentation F/X • Drawing Tablet – Electronic Whiteboard • Presentation Remote, Laser Pointer, Extra Batteries • Laptop & Extra Laptop • Wireless Keyboard, Mouse, Tablet • Portable Speakers, Wireless • Slim LCD Projector • USB Hub, USB Backup Drive • Watch • Fresh Dry Erase Markers • Flip Chart, White Boards • Pen and Paper • Mini-Extension Cord • Kensington Locks
Slide 23 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Presentation F/X
Keyboard Shortcut
Description
CTL B Break CTL H Highlight CTL R Reveal CTL S Spotlight CTL T Telestrate CTL K Ticker Tape CTL L Title Screen CTL Z Zoom CTL W Run Program - MS Paint CTL A Stamp
Slide 24 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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PowerPoint Presentations – Why a Remote? • Break Down the AV Wall • Get Control • Fewer Distractions • Smoother Animations • More Professional • Cool Factor Dawn Bjork
Buzbee
Slide 25 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Presentation Remotes
Slide 26 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Presentation Remotes – Keyspan
• My old favorite
Slide 27 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Presentation Remotes - Gyro
Slide 28 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Multi-Function Remotes
My new favorite:
Slide 29 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Flip Charts & White Boards
• Tape completed flip charts to blank walls • Use both point and chisel tip marker • Beware of writing diseases
– “Messy”itis, – “Diagonal”itis, – “Small”itis
Slide 30 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Flip Charts & White Boards
• Alternate Colors – Different ideas, Categories, Subjects,
Organization of headings, Major & Minor Points
– Highlight with colored symbols • Recording Techniques
– Abbreviate & condense: Think Headlines – Block Letters > 1 inch – Check for legibility: Re-do later for posting – Pace recording – Check out your work from back of room – Consider prepared sheets – Reveal when it’s time
End
PowerPoint Tips
Slide 33 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Objectives
• PowerPoint • Shortcut Tips • Custom Animation • Cut & Paste
Slide 34 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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It can start to feel this way
Slide 35 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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PowerPoint
• PowerPoint doesn’t bore audiences, • Lousy presentation developers/speakers do • Give PowerPoint a chance!
Slide 36 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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PowerPoint Presentation
• There is no such thing as a PowerPoint presentation unless it is a presentation on PowerPoint.
• PowerPoint is just a tool to help convey your message
• So are Flipcharts, White Boards, Dry Erase Markers, 3x5 Index Cards, Videos, Props
Slide 37 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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PowerPoint Presentation
• You are also a tool • You are much more important or should be
Slide 38 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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How to Present Slides
Begin with a blank slide
Show slides only while you are
talking to them
Typically 2 minutes per slide, can be much longer with technical
slides
Direct audience to slide using
hand gestures
Walk audience
through each slide. Use
natural reading
patterns (left to right, top
down)
With complex slides, give audience time to absorb before
speaking
Slide 39 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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How to Present Slides
Begin with a blank slide
Show slides only while you are
talking to them
Typically 2 minutes per slide, can be much longer with technical
slides
Direct audience to slide using
hand gestures
Walk audience
through each slide. Use
natural reading
patterns (left to right, top
down)
With complex slides, give audience time to absorb before
speaking
Slide 40 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Life and Death by PowerPoint
Slide 41 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Life and Death by PowerPoint
Slide 42 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Presentation Keyboard Shortcuts
• W or “,” • B or “.” • CTRL A – Display Pointer • CTRL H – Hide Pointer • Number + enter • Esc • CTRL P (Change Pointer) • F1
Slide 43 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Using Another’s PowerPoint File
• Notice I didn’t say PowerPoint Presentation!
• Change it • Make it a tool that
works for you • Forgiveness, not
permission
Slide 44 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Using Another’s PowerPoint File
• The “canned” presentation creators do not have the benefit of understanding your specific audience
Slide 45 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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An Easy Method to Augment
• Augment a “canned” presentation – Insert Hyperlinks to Existing Slides – For Example
Semantic Analism
Their slides
Your slides
Slide 47 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Hey Howie, What happened to Slide 14?
Don’t do it!
Slide 48 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Don’t do it!
• Don’t try to kill 2 birds with one stone. • What’s the stone? • The PowerPoint slides! • Don’t try to use them to over-document
everything in lieu of a support document. • No “in lieu” allowed!!
Slide 49 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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It’s called PowerPoint for a reason!
• Less is more • Not an effective way
to present lots of information
• Is an effective way to show relationships between information
• Slides reinforce your points!
PowerPoint provides a Framework
Slide 50 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Custom Animations – OSI Flow
Transport
Session
Presentation
Application
Physical
Data Link
Network
End User Data
Transport
Session
Presentation
Application
Physical
Data Link
Network
End User Data
OSI Data Link
OSI Data Link
Physical
Data Link
Network
Router
Slide 52 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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What is a Layered Stack?
Transport
Application Services
Network Interface Sublayer
Internet
End User Application
IPS
Ethernet IP TCP HTTP World Wide Web
End User
Slide 53 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Ethernet IP TCP HTTP World Wide Web
What is a Layered Stack?
Transport
Application Services
Network Interface Sublayer
Internet
End User Application
IPS
End User
Slide 54 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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What are Layers?
Transport
Application Services
Network Interface Sublayer
Internet
End User Application Internet Protocol Suite
End User
Slide 55 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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What are Layers?
Transport
Application Services
Network Interface Sublayer
Internet
End User Application
Internet Protocol Suite
End User
Slide 56 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Data Structures
• Protocol Data Unit (PDU) –Packets
• Information • Data • Messages • Segments • Datagrams • Frames • Cells • Bits • Signals
Slide 57 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Network Interface Sublayer Frame
Ethernet Header
IP
Header
Contains “routing” information so that the message can find its way through the network
Provides information necessary to guarantee delivery
TCP Header
iSCSI Header
Explains how to extract SCSI commands & data
Headers & Trailers – Application Example: iSCSI
iSCSI (Internet SCSI) is a transport protocol that encapsulates SCSI-3 commands, blocks, control and status allowing them to be transported and routed over TCP/IP network connections
SCSI Commands, Blocks, Control, Status
Ethernet Header C
RC
TCP
iSCSI
SCSI Data …
IP
Slide 58 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Frame Frame
Frame Frame
Fragment Fragment Fragment Fragment
IP Storage Protocol Data Unit Structures
Transport
iSCSI
Network Interface Sublayer
Internet
SCSI Cmd Block Status
Message Message Message
Segment Segment Segment
Datagram
Fragment Fragment
Segment Segment
Datagram Datagram
Datagram Datagram
Frame Frame
Frame
Frame
Slide 59 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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TCP is Byte Stream Protocol
SCSI
iSCSI iH CMD 1 iH Block 1 iH Block 2
Maximum Segment Size
Cmd 1 Block 1 Block 2
TCP i H C M D 1 i H B l o c k 1 i H B l o c k
Maximum Segment Size
May not have TCP Segment Alignment with iSCSI Messages
TH Segment 1 TH Segment 2 TH Segment 3
2
Slide 60 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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TCP Streaming & Ordering
Slide 61 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Storage Network Attachment Strategy - NAS
Network-Attached Storage (NAS)
Application
File System
Storage
Network
NAS Server
NAS Client
File Request File
Block Request
File Request
Block Request Blocks
Blocks
File
Use “CTRL P” to stop animation, ESC to resume
Slide 62 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Storage Network Attachment Strategy - SAN
Storage Area Network (SAN)
Application
File System
Storage
Network SAN is Virtual DAS
File Request File
Block Request
File Request
Block Request Blocks
Blocks
File
Slide 63 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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End Slide
Slide 64 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Stop Cutting & Pasting
Slide 65 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Stop Cutting & Pasting
Slide 66 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Create an Original SCSI Block Commands
(e.g., disk drive) (SBC, SBC-2,
SBC-3)
Reduced Block Commands
(e.g., disk drive) (RBS, RBC AM1)
SCSI Stream Commands
(e.g., tape drive) (SSC, SSC-2,
SSC-3, SSC-4)
SCSI Media Changer
Commands (e.g., jukebox) (SMC, SMC-2,
SMC-3)
Multi-Media Commands (e.g., DVD)
(MMC-2, MMC-3, MMC-4, MMC-5,
MMC-6)
SCSI Controller Commands (e.g., RAID)
(SSC-2)
SCSI Enclosure Services
(SES, SES AM1, SES-2, SES-3)
Object-Based Storage Device (OSD, OSD-2,
OSD-3)
Bridge Controller Commands
(BBC)
Automation Drive Interface – Commands
(ADC, ADC-2, ADC-3)
Primary Commands (for all devices) (SPC-2, SPC-3, SPC-4)
Architecture Model (SAM-2, SAM-3, SAM-4, SAM-5)
SCSI Parallel Interface (SPI-
2, SPI-5)
Related
standards and technical
reports (SDV, PIP, SSM,
SSM-2, EPI)
Serial Bus Protocol (SBP-2, SBP-3)
IEEE 1394
Fibre Channel Protocol
(FCP, FCP-2, FCP-3, FCP-4)
Fibre Channel
(FC)
SSA SCSI-3 Protocol
(SSA-S3P)
SSA-PH1 or SSA-PH2
SSA-TL2
SCSI RDMA Protocol
(SRP)
InfiniBand (tm)
iSCSI
Internet
USB Attached
SCSI (UAS)
USB
Automation Drive
Interface – Transport Protocol
(ADT, ADT-2)
SAS Protocol
Layer (SPL)
Serial
Attached SCSI
(SAS, SAS-1.1, SAS-2, SAS-2.1)
Slide 67 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Create an Original SCSI Block Commands
(e.g., disk drive) (SBC, SBC-2,
SBC-3)
Reduced Block Commands
(e.g., disk drive) (RBS, RBC AM1)
SCSI Stream Commands
(e.g., tape drive) (SSC, SSC-2,
SSC-3, SSC-4)
SCSI Media Changer
Commands (e.g., jukebox) (SMC, SMC-2,
SMC-3)
Multi-Media Commands (e.g., DVD)
(MMC-2, MMC-3, MMC-4, MMC-5,
MMC-6)
SCSI Controller Commands (e.g., RAID)
(SSC-2)
SCSI Enclosure Services
(SES, SES AM1, SES-2, SES-3)
Object-Based Storage Device (OSD, OSD-2,
OSD-3)
Bridge Controller Commands
(BBC)
Automation Drive Interface – Commands
(ADC, ADC-2, ADC-3)
Primary Commands (for all devices) (SPC-2, SPC-3, SPC-4)
Architecture Model (SAM-2, SAM-3, SAM-4, SAM-5)
SCSI Parallel Interface (SPI-
2, SPI-5)
Related
standards and technical
reports (SDV, PIP, SSM,
SSM-2, EPI)
Serial Bus Protocol (SBP-2, SBP-3)
IEEE 1394
Fibre Channel Protocol
(FCP, FCP-2, FCP-3, FCP-4)
Fibre Channel
(FC)
SSA SCSI-3 Protocol
(SSA-S3P)
SSA-PH1 or SSA-PH2
SSA-TL2
SCSI RDMA Protocol
(SRP)
InfiniBand (tm)
iSCSI
Internet
USB Attached
SCSI (UAS)
USB
Automation Drive
Interface – Transport Protocol
(ADT, ADT-2)
SAS Protocol
Layer (SPL)
Serial
Attached SCSI
(SAS, SAS-1.1, SAS-2, SAS-2.1)
Slide 68 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Stop Cut & Paste, cut & paste, cut & paste
Slide 69 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Remove White Space
Slide 70 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Remove White Space
Slide 71 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Remove White Space
Tip: Right Click on Picture, Format Picture, Recolor, Set Transparency Color
Slide 72 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Bill Clinton Quotes
1. 2.
Slide 73 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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“The presenter read the slides”
• Most technical people focus on providing as much detail as possible because they believe that the purpose of a presentation is to provide as much technical information as they can for the audience.
• “The facts and just the facts” is what the presentation should be all about and it is the presenter’s role to deliver those facts. In some ways a technical presenter apologizes up front for getting in the way of the information and actively tries to avoid saying something that is not on the slides.
• Clearly this slide must have these words here because they are important . The presentation creator, even if it is the presenter’s creation is inviting the presenter to “read this slide”. If this is perceived as a problem by the audience let’s place the blame on the presentation creation process!
“The facts and just the facts”
Slide 74 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Long Lists
• Sometimes you want to present a checklist • Viewing that list can be overwhelming • The list is a lot of detail, perhaps too much • Use Icons and PowerPoint transitions • As new items appear you grey out old ones • As new items appear you hide the old ones • Move reference lists to an appendix • At least show a standard icon that lets folks know
what they are seeing - Warning
Slide 75 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Long Lists
• Sometimes you want to present a checklist • Viewing that list can be overwhelming • The list is a lot of detail, perhaps too much • Use Icons and PowerPoint transitions • As new items appear you grey out old ones • As new items appear you hide the old ones • Move reference lists to an appendix
Slide 76 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Long Lists
• Sometimes you want to present a checklist • Viewing that list can be overwhelming • The list is a lot of detail, perhaps too much • Use Icons and PowerPoint transitions • As new items appear you grey out old ones • As new items appear you hide the old ones • Move reference lists to an appendix • At least show a standard icon that lets folks know
what they are seeing - Warning
Slide 77 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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Hyperlinks
PowerPoint File A PowerPoint File B
PowerPoint File C
Slide 78 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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PowerPoint No-No’s
• Speaker just read the slides to us • The text was so small I couldn’t read it
• The visuals had full sentences instead of bullet points and that is just not right for a presentation
• The slides were hard to see because of poor color choice
• Moving/flying text or graphics was distracting
• The use of sound was annoying • The diagrams or charts were overly
complex
Slide 79 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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PowerPoint Don’ts
• Don’t talk to the screen • Don’t read graphics word-
for-word • Don’t gawk at your visuals • Don’t point out mistakes or
poorly designed graphics
Slide 80 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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PowerPoint Do’s
• Leave graphics up the right amount of time
• Use handouts wisely • Maintain eye contact • Make arrangements in advance and
test projectors, lighting, microphone • Hold props up high • Move away from podium • Blank the screen when you want the
audience to look at you • Use a pointer
Slide 81 © Copyright 2012 Howard Goldstein Associates, Inc. Visit www.hgai.com for more information
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PowerPoint Success Rules
1. Use PowerPoint to help, not confuse your audience
2. Text – Interesting Words, Fewer Words, Larger Text
3. Graphs and Tables – The Simpler the Better 4. Use Clip Art Sparingly 5. Use a “clicker” 6. Pictures: Love the Real, Dump the Staged 7. Backgrounds – See Rule 3 8. Animation – See Rule 4
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