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3Q20 ResultsOctober 30, 2020
Results3Q20
3
3Q20 Results
Growth + Profitability + Cash Generation3
R$ 7,264 MMTotal GMV
+56.2%R$ 252 MM
Adjusted EBITDA
+65.7%R$ -37 MM
NET RESULT
-64.1%
R$ 2,664 MMNET REVENUE
+58.5%9.5 %NR
Adjusted EBITDA Mg
+0.4 p.p.R$ +161 MM
CASH GENRATION(Variation Net Debt)
+79.8%
4
Market B2WMarket B2W
52.8%
45.8%
9M203Q20
+7.0 p.p.+12.7 p.p.
GMV Growth vs. Market¹
56.2%
43.5%
(1) Ebit/Nielsen
HybridDigital Platform
6
Hybrid Digital Platform
TRAFFIC
ASSORTMENT
CLI
ENTS
B2W PLATFORM
E-COMMERCE (1P)
MARKETPLACE (3P)
CREDIT ANDPAYMENTS
BIT SERVICES (TI)
B2WFULFILLMENT
SELLERS
Powerful. Business Platform
Connecting.People, Business, Products and Services
Network.Premium Choice for Sellers with Powerful Network Effect
1P (Direct Sales)
7
+59%1P GMV
VS. 3Q19336K
ASSORTMENT
Items (+12% vs 3Q19)
HIGHLIGHTS
ToysSmall Appliances
BooksHousewares
+55%3P GMV
VS. 3Q1956.1MM
ASSORTMENT
Items (+270% vs. 3Q19)
HIGHLIGHTS
Sports & LeisureGames
GroceryFurniture
3P (Marketplace)
Digital Solutions (End to End)
8
21.6MM
B2W Entrega
8.1Bn
SKYHUB
GMV in 9M20, R$ 1.5 Bn (off-platform)
deliveries in 9M20 (+53% vs 9M19)
+365%
B2WADS
in revenue in 3Q20 (vs. 3Q19)
R$745MM
Credit Seller
R$7.3Bn
Discounting of Receivables (3P)
+62% vs 9M19Pre-Approved LimitR$2.7Bn
Branded Credit Card
in transactionsin 9M20
Financial Services
+12.5MM
R$1.1Bn
+55
Downloads
Features
3Q20 Highlights
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TPV last 30 days
Ame Credit CardLaunched in Oct/20
• Unique Benefits• Digital-first• Automatic Approval• Fee exemptions• Issued within 9 min (Ame App)
10
HighlightsOperational
12
# SELLERS
79.9 K
Dec/19 Sep/20
46.8 K
Sellers and Assortment
+33.1Thousand
# ASSORTMENT
56.4 MM
Dec/19 Sep/20
29.5 MM
+26.9MM
Mobile Highlights – 3Q20
INSTALL BASE¹
47.1 MM
MAU
36.0 MM
MOBILE TRAFFIC²
82.5%
Source: App Annie¹Install Base at Sep/20²Mobile Traffic in 3Q20 13
14
3xhigher
Frequency
+4xorders
+5xper user
Spending
3xhigher
Ship from Store
Page Views
Americanas MercadoGrowth of 8x in 3Q20 (vs. 3Q19)
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•Expansion: 43 cities
•States: SP, RJ, ES, RS, BA and PE
•Delivery with Electric Bikes
+
15
3 new FCs Totaling 20 FCs in 10 States.
33%
16
MULTIMODALPLATFORM
of deliveriessame day (1P and 3P).
SORTATION CENTERS
Automation ofFulfillment Centers
• 7 FCs Automated
17
• B2W: 50% of Shipping Volumes
October 2020Launch of filter for
fast delivery
Seals
18
delivery in 3 hours
delivery by 12:00
delivery by tomorrow
delivery by monday
delivery by tuesday
delivery by wednesday
delivery by thursday
delivery by friday
delivery by saturday
delivery by sunday
NetworkLargest network of pick-up points
(10,171 Pick-up Points)
2h deliveryLocal Marketplace
(5,000 Americanas and Stores ofSellers)
Everything. Anytime. Anywhere.
1h pick upAmericanas and Sellers
(3,200 Stores)
Acceleration of O2OGMV of R$ 1.1 Bn in 3Q20 (+96% vs. 3Q19)
Infinite Shelf100% availability & assisted
sales(1,703 Stores)
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Preparations4Q20
• Inventory reinforcement (+ R$655 MM vs 3Q19)
• Fastest delivery in Brazil
• Super Cashbacks with Ame
• Live Commerce
• Incredible Offers
• Leverage of O2O
• Sellers with adequate assortment
• Negotiations with Suppliers
• Pricing Intelligence
• Projecting Demand at B2W
• B2WADS Campaigns
• Black Friday with Ame
1P 3PE-COMMERCE MARKETPLACE
21
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