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‘Welcoming the World’Should international students be separately targeted
using dedicated library web pages in UK universities?
Liz Blacker
BIG BUSINESS! Different
opinions
So WHY study this?
Students feelwelcome
SCONULrecommendation
The RESEARCH
117websites
16interviews
16features
The FINDINGS
Survey own
students
Separatetargeting?
Easy
Access
“”
It’s really, really frustrating to have to browse for a long time…it is so upsetting because probably you are not looking for anything else, you are just looking for one thing…and you’re like aargh!
(Interviewee S2)
“
NewSystems
Language &communication
Culturalissues
Major Challenges
Namedco-ordinator
Supporton campus
What to expect
Guides in English
Internationalresources
Glossary – Explanation
What Features?
Develop language
skills
Websitescontacts
Generic guides
Multilingualguides
Glossary-
Translation
What Features?
Study skills Information
literacy help
English languageresources
What Features?
“”
That’s fantastic…but…I am talking to you from my own experience, quite a lot of the people I have met who are the so-called EU students, particularly the UK students, oh my God, yea they speak good English, let them come and write. Oh my God! It’s horrible.
(Interviewee S5)
“
Named multilingual
staffMultilingual‘Welcome’
page
10Features —
recommended
Dedicated pages
Access?
Summary
2Features —
caution
What’s NEXT?
Linkswith colleagues
Community approach
Furtherresearch
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