Group members.

304 LABDHI BAVISHI

310 VIJAY DAVRA

313 MOHIT DOSHI

325 SWAPNIL MISTRY

334 NISHI SANGHAVI

336 HIRVITA SHAH

341 YESHA SHAH

Promoter and Founder-Dr. Rana Kapoor and his top management team. YES BANK is a full service commercial bank that offers corporate

banking, investment banking and personal banking services across India .

Its India’s 4th largest private sector bank( by balance sheet dated March31,2012)

YES BANK has wide spread branch network of over 380 branches across 275 cities, with 650+ATMs and 2 national operating centers in Mumbai and Goregaon .

INTRODUCTION

YES BANK is the only greenfield license awarded by RBI in last 15 years

YES BANK has recently become the first INDIAN BANK to become a signatory to the UNITED NATIONS GLOBAL COMPACT

YES BANK has been ranked 3 in a Survey of India’s best Listed Public and Private Banks”

ABOUT YES BANK

To be recognized as the ‘BEST QUALITY BANK OF THE WORLD IN INDIA’ by 2015.

To evolve as the professionals bank of India.

To establish a high quality ,customer centric, service driven, private Indian bank catering to the ‘FUTURE BANKING OF INDIA’

VISION:

MISSION:

•Corporate and institutional banking : YES BANK deals in corporate

investment services

PRODUCTS

Commercial banking: YES BANK also competes investment services.

Investment banking: Corporate finance Financial marketing

Continued..

Branch banking: Business banking Retail banking

Continued..

As a YES FIRST Banking client, you will have access to a wide range of differentiated wealth products, identified through a rigorous process of research and evaluation and specifically designed to meet your investment needs

SERVICES OFFERED BY YES BANK

Mutual Fund Comprehensive Insurance Solutions (Life &

General Insurance) Real Estate Funds/Venture Capital Funds Bonds & Debentures Depository Advisory & Wealth Services

Yes bank was founded with the aim of providing the world class customer service to the customer using latest technology in the industry.

The bank consider technology as a strategic tool to differentiate itself from other banks.

• Corporate internet banking.• ATMs.• Mobile banking.• Phone banking.

10

TECHNOLOGY

MONEY MONITOR. Mobile payments. Two-factor authentication. Highly advanced speech enabled IVR.

Why there is need for IT in Banking?

To handle huge volume of transaction with ease. To introduce innovative new services To bring cost effectiveness in handling payments To complete operation with great speed To provide better customer services by obtaining

multi services from one counter itself. To make ease of inter-branch reconciliation. To ensure data accuracy and reduce frauds.

INFORMATON TECHNOLOGY

YES BANK entered into a strategic partnership with Cordys,netherland, a leading supplier of software for

business process innovation to automate, manage and improve its key business processes.

At YES BANK They enable you to grow your wealth at

every Stages of live by following 3steps.1. Diagnosis (understanding you)

2. Prescription (portfolio recommendation)

3. Monitoring

WEALTH MANAGEMENT

Development banking at YES BANK is divided into four different parts:

Agribusiness, rural, and social banking Microfinance Sustainable Investment Banking Responsible banking

INDUSTRIAL DEVELOPMENT

CUSTOMER RELATIONSHIPMANAGEMENT AT YESBANK- YCCRM

                                                                                                                                       

CUSTOMER RELATIONSHIPMANAGEMEN

T AT YESBANK- YCCRM

BIRTH OF CRM MANAGING HELPFUL

FACTS & OPINIONS

PROBLEMS FACED BEFORE IMPLEMENTATION

PLOBLEMS FACED DURING IMPLEMENTATION

CURRENT PROBLEMS FACED

PROBLEMS

DATA LOSS ANALYSIS TRENDS EXPERIENCE

BENIFITS

STRENGTH High Quality, Customer Centric, Service Driven,

Private Indian Bank Catering To The “Future Industries Of India”. 

Building Learning And Development Solutions That Continuously Enhance Employee Value, High Performance Culture.

Strong technology, Well capitalized Total Deposits Rs 1,61,694 million Net Advances Rs 124,031 million

SWOT ANALYSIS

THREAT Very high competition Private bank market

(ICICI Bank, HDFC bank), In public sector (BOB, PNB)

Capital Market slow-down Rising Rates

2010YES Bank has joined hands with handset maker Nokia to offer mobile payment services that will enable consumers pay for goods and services using their mobile devices

2009YES BANK was awarded the “Most Innovative Bank in India” at the New Economy First Annual Banking and Finance Awards

2008YES BANK received the ‘Best Corporate Social Responsibility Practice’ award at the Social & Corporate Governance Awards

ACHIEVEMENTS AND AWARDS

THANKYOU