YES BAnK Business Transformation Series 2010
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Transcript of YES BAnK Business Transformation Series 2010
GITAM INSTITUTE OF INTERNATIONAL BUSINESS
GITAM UNIVERSITY, RUSHIKONDA
VISAKHAPATNAM (A.P) PIN - 530045
TEAM NAME – SARVODAYATEAM MEMBERS
1. Mr. GOUTAM DASHMBA(IB)E-mail- [email protected] Mobile No. 09000250633
2. Ms. SHEELU MBA(IB) E-mail –[email protected] Mobile No. 09959643382
INTRODUCTION
The Professionals’’ Bank of India Ltd. is a midsized bank in the country. The
bank has positioned itself from financial banking to customer care. The bank
has done excellently in Q2 and Q3 of FY09 and is now more concerned about
the future quarters. This is because they have built a world class human
capital, acquired and institutionalized relation capital. The bank is also
planning to enter adjacent-synergistic business like Insurance, Retail etc. The
bank has re-balanced their portfolio with positioning and capitalization but
the main problem which arises is concerning the limited opportunity due to
competition.
As the major cause of concern in this globalised world is that companies are
more concentrating in RED-OCEAN STRATEGY but for the company like TPBoI
ltd has to concentrate more on BLUE –OCEAN STRATEGY to cater in to new
segment of the market.
THE ROADMAP OF ANALYSIS:-
Before going in to study the company as a whole there many methods to be
followed we in our analysis try to do EIC analysis and Benchmarking analysis
to arrive in to some logical conclusion. We also did comparative analysis with
the major competitor of TPBoI ltd. We also did ratio analysis to arrive at the
current position of the bank .
ISSUES: - Changing the Mid and long-term strategy within the purview of
three major strategic alternatives.
Building World Class Human Capital
Building a Strong Consumer Brand
Allied Businesses
BANKING INDUS T R Y
The Indian banking system is financially stable and resilient to the shocks
that may arise due to higher non-performing assets (NPAs) and the global
economic crisis. RBI, the central bank of the country said that banks should
link more branches to the National Electronic Clearing Service (NECS). There
are more than 80 banks in India including public, private and foreign banks.
Given the demographic shifts resulting from changes in age profile and
household income, consumers will increasingly demand enhanced
institutional capabilities and service levels from banks.
SWOT Analysis of Banking Sector
Strengths
1. Strong policy and regulation.
2. Bank lending has been a driver
of GDP growth and
employment.
3. Aggression towards
development of existing
standards by banks.
Weaknesses
1. Poor technology infrastructure.
2. Weak corporate governance
and restrictive labor laws.
3. Presence of more number of
small banks.
Opportunities
1. Opportunity in retail and
wholesale banking. For this new
skills need to be acquired such
as marketing, sales, credit and
operations.
2. Reach in rural India
3. To trade in commodity and
commodity derivatives.
Threats
1. Rise in inflation because of
which interest rates increased.
2. Increase in number of foreign
banks which pose threat for
private banks.
3. Inability to meet additional
capital requirements.
SWOT Analysis of TPBoI
Strengths
1. Wholesale banking
2. Relationship capital
3. Positioning of product
4. Knowledge bankers to corporate
Weaknesses
1. Human capital
2. Small segment bank
Opportunities
1. Entering retail banking,
microfinance etc..
Threats
1. Competition from other banks
Yearly Report BANKEX Inflation Rate
GDP of the country
Consumer Price Index
2004-05
3,079.50
6.4 7.5 3.8
2005-06
4,641.85
4.4 9.5 4.4
2006-07
5,954.34
5.4 9.7 6.7
2007-08
9,122.20
4.7 9 6.2
2008-09 5,933.13 8.4 6.5 8.7
Comparison of BANKEX , inflation Rate , GDP of the
Country and CPI
These are some of the major indicator on how the country is moving . As we
know BANKEX is the replica of the banking industry and GDP is the replica of
the whole countries growth they are directly proportional with each other.
BANKEX and GDP of the country are inversely related to Inflation Rate and
CPI of the country. So as per the current situation of the country , as the CPI
increasing day by day the company should concentrate more on FINANCIAL
INCLUSION of the SME sector.
In both the graph it can be clearly
visible the relation between BANKEX,
GDP, CPI and Inflation. These graph
clearly indicate the behavior of the
industry, and the economy
COMPARATIVE STUDY WITH SELECTED COMPETITORS in TERMS of BUSINESS:-
2004-05 2005-06 2006-07 2007-08 2008-09
3,079.50 4,641.85
5,954.34
9,122.20
5,933.13
BANKEXBANKEX
0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5.502468
1012
Relationship between Inflation rate , GDP and CPI
Inflation Rate GDP of the country
Consumer Price Index
Current Business / BANKS TPBoI ltd
DHANLAXMI BANK
FEDERAL BANK
HDFC BANK
KOTAK BANK
CORPORATE BANKING
PERSONAL BANKING
NRI BANKING
FINANCIAL BANKING
MICRO-FINANCE
TRANSACTION BANKING
DEVELOPMENT &
KNOWLEDGE BANKING
CASA/ WEALTH
MANAGEMENT
LIFE-INSURANCE BUSINESS
This is the comparative analysis of TPBoI with some of the market
competitors. As you can see from the table above that TPBoI is not in the
micro-finance and Retail business including Life Insurance business. So as
the bank is expanding it can enter into micro-finance segment. Microfinance
in India through its two major channels – SBLP and MFIs – served over 33
million Indians in 2008, up by 9 million over the previous financial year. 4
out of 5 microfinance clients in India are women. The loan segment between
Rs. 5,000 and Rs 10,000 has been growing strongest. The outstanding micro-
credit portfolio of India Microfinance was about Rs. 22,000 crore, 75% are
accounted for by SBLP, 20% by large MFIs and 5% by medium and small
MFIs. Urban Microfinance is emerging as a strong growth driver. Also
penetration of life insurance services in rural India is <10%.
BENCHMARK RATIO ANALYSIS:-
Industry >> Analytical Ratios >> Aggregate Key Fin RatiosIndustry - Banks-Pvt Sector
Year Latest 2007 2006 2005 2004No. Of Companies 130 5 81 95 91
KEY RATIOSCredit-Deposit (%) 74.21 76.06 74.32 70.12 67.43
Investment / Deposit (%)42.19 42.16 44.32 47.98 51.6
Cash / Deposit (%) 11.5 9.49 10.8 11.64 11.83Interest Expended / Interest Earned (%) 60.23 65.16 56.41 57.83 62.71Other Income / Total Income (%) 22.41 20.87 24.04 23.65 24.85Operating Expenses / Total Income (%) 28.42 25.38 30.62 29.32 24.42Interest Income / Total Funds (%) 7.57 5.55 7 6.72 7.65Interest Expended / Total Funds (%) 4.56 3.62 3.95 3.89 4.8Net Interest Income / Total Funds (%) 3.01 1.93 3.05 2.84 2.85Non Interest Income / Total Funds (%) 2.19 1.46 2.21 2.08 2.53Operating Expenses / Total Funds (%) 2.77 1.78 2.82 2.58 2.49Profit before Provisions / Total Funds (%) 1.1 0.8 1.24 1.1 1.55
The above table shows the benchmark industry average till 2009 December.
When we compare the industry average with TPBoI Ltd we found that it
matches up to the industry standard. Take for example Investment/
Deposit Ratio is 37.57% which is almost matching the industry
standard and also it has increased by 62.8% on Year on Year basis.
Other Income / Total Income (%) is 38% which way above 22.41%
which shows the consistency of the firm.
So, as per our analysis we thought that as company is in a growth stage of
economy, it should go for expansion and diversification in future which need
a proper well trained human capital with the in-depth knowledge about the
culture as a whole.
HUMAN CAPITAL ANALYSIS:-
Bank Name Number of Branches
No.of Employees
Total Income(Rs Mn)
Net Profit (Rs Mn)
Indian Bank 1395 21302 38960 5045
Corporation Bank 794 10754 31979 4445
Andhra Bank 1213 13169 31324 4855
United Bank of India 1316 17319 28170 2045
State Bank of Patiala 753 11350 28086 3031
Vijaya Bank 924 11494 26808 1269
State Bank of Travancore 690 11642 26497 2587Bank of Maharashtra 1287 14052 25267 508
Dena Bank 1039 10156 22191 730
ABN Amro Bank N.V. 23 3093 19886 2417
Federal Bank Limited, The 472 6366 16535 2252
IndusInd Bank Limited 137 2365 14144 368
ING Vysya Bank Limited 369 4892 14128 91Kotak Mahindra Bank
Limited 78 3597 9370 1182South Indian Bank Limited,
The 424 3709 8336 509Karur Vysya Bank Limited,
The 243 2908 7940 1354Lakshmi Vilas Bank
Limited, The 223 1873 3681 225YES BANK Limited 9 627 2899 553Dhanalakshmi Bank
Limited, The 178 1385 2369 95(Data as on 2007)
(Source: - http://www.dnb.co.in/TopBanks/company_listing.asp?PageNo=6&q=Total_Income )
The table above shows some of the competitors of TPBoI Ltd. The employee
base of TPBoI is 2700 and wants to increase it to 10,000 with 750+ branches
by 2015. To implement this, bank needs to have expansion strategy in all
segments. As the workforce will increase it will lead to more output and
income generation. The bank is delivering extra ordinary results after
every quarter so by looking this, human capital will be attracted. To
motivate, groom and retain human capital, bank need to design a training
program which will be accompanied by varied skill sets required in the
banking industry. The bank should also increase the perks, incentives,
awards in the employment policy. There also can be job rotation and job
enrichment depending on skill set the person posses. Also there should be
state based recruitment process so that it can cover all language and ethnic
group and in return bank will get benefit as the employee will understand
each customers need. This manpower will help in designing the product as
per the demand. As suggested by us the bank should come up with Micro
finance so in that case the bank should appoint sales and marketing team
who should understand the villagers more effectively.
CONCLUSION:-
As per our Analysis we came to the conclusion that company should go for
Building World Class Human Capital and Allied businesses (A&C). From the
above all analysis we can clearly seen the below mention which shows
company should go for BLUE OCEAN STRATEGY.
1. Overall Growth in the Banking sector
2. Urbanisation in Tier II and Tier III cities.
3. Financial Inclusion concept
4. Growing concern for Corporate Social Responsibilities
5. Key ratios as indicators to go for Human capital employment and
expansion to new business sector.
6. Microfinance is major thrust area because of growing concern of
regulatory and government to uplift the unorganised sector and
priority sector.
So because of above Reason Company should go for Choice A and C.
BIBLIOGRAPHY:-
1. CMIE Report
2. www.capitaline.com
3. www.rbi.org.in
4. http://www.dnb.co.in/TopBanks/company_listing.asp?
PageNo=6&q=Total_Income
5. Different bank website