Whitelabeling to Win

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description

Break out of the old and outdated business logic of "Build it and they will come"? The world has moved on and now there are new and previously unavailable ways to get to market faster using Buy Strategies. Whitelabeling to Win looks at three of the key decision points to consider when making the Build vs Buy judgment call. Are you going to make the smart Build vs Buy decision?

Transcript of Whitelabeling to Win

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The world has changed?

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How are you going to develop

your Cloud business?

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“Should I Buy or Build?”

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Build vs Buy

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Build vs Buy

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Build your own platform

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Whitelabel someone else’s platform

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Cloud Strategy?

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Agility 1

Utility 2

A strategy that delivers…

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The killer question?

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What is the problem

for which you are the

solution?

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Questions: The Customer: 1.What do your customers value the most? 2.Why? 3.How will you deliver it to them?

Your Business: 1.Where is the business value for you? 2.Where is the economic value? 3.What will it take for you to achieve it?

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No Killer answers

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Door to the future

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Focus on the Business Opportunity

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You feel like this?

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A higher level perspective

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Value Migration

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Success: Accelerating Adoption of Lync services 3

3 Myths of Scale 2

Time to Market 1

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Time to Market

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Time to Market

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Time to Market

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1. Support 2. Service 3. Training 4. GTM strategy 5. Marketing 6. Sales 7. Customer satisfaction 8. End 2 End Customer Experience 9. Value proposition 10. Demand generation 11. Customer acquisition 12. Customer take up 13. Customer on-boarding 14. Revenue planning 15. Cost and complexity

of platform upgrades

What you didn’t think about

Business issues

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1. Building a technical solution to the problem

What you did think about

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Change

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Whitelabel Model

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Whitelabel Model

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Selected Lync Whitelabel Partners:

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Time to Market ≠ Time to Revenue

Time to Revenue = Time to Adoption

Conclusion #1

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Time to Market is Necessary but not sufficient

Conclusion #2

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Customer Adoption

What is the critical factor?

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3 Myths of Scale 2

Time to Market 1

3 Success: Accelerating Adoption of Lync services

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#1. Learn the business first

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Avoid linear thinking

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Minimize complexity

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Strategic direction

Maximize agility

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#2. Scale kills business agility

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Business agility

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Adapting to change

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Responding to change

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Reacting to change

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“The rate of change in business today really puts

you at a disadvantage if you make long-term

investments in anything.”

- a customer

Business uncertainty

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#3. Scale is a competitive advantage

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Build a compelling value

proposition and they will come

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…your path to profitability?

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Build: cost per seat

The Myth of Scale

Time

Co

st

Buy: cost per seat

Build Buy

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Build: cost per seat

The Myth of Scale

Time

Co

st

Buy: cost per seat

Build Build Buy Buy

Buy

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Conventional thinking

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Get ahead of the herd

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Quality of Service

Customer Satisfaction

Customer Experience

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Where is the value?

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3 Myths of Scale 2

Time to Market 1

3 Success: Accelerating Adoption of Lync services

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“If I had asked people what they wanted, they would have said faster horses.”

- Henry Ford - 1863 - 1947

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Guide them to the right solution

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Show them the best way forward

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Show them a better future

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Be their Cloud

Solutions Architect

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are The DIFFERENCE

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Misperception

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C o - C r e a t e Brainstorm, learn, create, produce

Share, contribute, improve, make decisions

Talk, chat, exchange information and ideas

• Efficiency, productivity, creativity, innovation • Effectiveness, more desired outcomes • Motivated, Engaged and Energised • Sense of satisfaction, contribution, feel valued • Maximize discretionary effort • Sense of purpose, meaning and fulfilment

Connect

Communicate

Collaborate

Presence, click to connect, anytime/anywhere

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“When the rate of change externally is greater than the rate of change internally, you have a problem.”

- Jack Welch

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External speed of change

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Internal speed of change

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Eliminating barriers to success

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Binary thinking

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the Business first Build Key message

Build the Platform

second

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1st Buy

Build 2nd

Takeaway

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1. Agility and Utility

3 benefits of whitelabeling

2. Service as a Service

3. Predictability & Certainty

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One more thing

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Milk

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Cow

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Enterprise COLLABORATION Enablement

What business are you in?

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David R Ednie President & CEO

SalesChannel Europe Ph: +33 676 60 09 25 (FRA)

Email: [email protected] Website: www.saleschannel-europe.com

Your Cloud

Services