What is "mobile" marketing?

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What is ‘mobile marketin g ’?

description

The world has gone mobile - we all recognize this shift. Some have been saying "the year of mobile" since 2005, but it has truly arrived - there are more connected devices than people on the planet, mobile web traffic has surpassed desktop traffic, and the statistics go on and on. What does this new connected world mean for businesses? Most CMOs rank "mobile" as mission critical in the next 18 months, but few know what to do about it. All these new mobile touchpoints with customers - commuting, in your store, outside your restaurant, on-the-go, even on the toilet - have been impossible for businesses. There are too many, and the experience is infinitely fractured. Do we need a mobile site for different devices? Should our site be responsive? Do we need a native mobile app? How do we track users across devices? What does iBeacon technology mean for my business? Can we go back to QR codes and SMS blasts? Those were simple...

Transcript of What is "mobile" marketing?

Page 1: What is "mobile" marketing?

What is ‘mobile marketing’?

Page 2: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

Why does ‘mobile’ matter to my business?

Page 3: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

Your customers are ‘always on’.

Page 4: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

There are now more mobile devices than people.

Election of Pope Benedict XVI

Election of Pope Francis

Page 5: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

In case you don’t believe me.

The only one growing.People access the web anytime, anywhere

More than desktop. 2/3 browse the web.

Half start in Google. Everywhere searches. Everyone looking local.

Page 6: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

The rise of ‘mobile’ creates big opportunities.

Build better customer

relationships

Attract more customers

Understand your customers’

behaviors better

Create a better buying experience

Gain a competitive advantage

Page 7: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

The biggest of those being: more leads!

Page 8: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

About your site traffic is coming from mobile.

Desktop leads Mobile leads

50% 50%

Page 9: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

With a poor mobile site, cut your leads in half.

Desktop leads Mobile leads

50% 50%

Page 10: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

How do you ‘do’ mobile marketing?

Page 11: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

What are my options for mobile marketing?

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Page 12: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

SMS & MMS essentially means ‘text marketing.’

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Pros:

• Everyone can text! • Super cheap! • Very user friendly!

Cons:

• Tons of spam • Ultra personal medium • Poor measurability

Page 13: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

QR codes were all the rage 2007-2012.

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Pros:

• We can put links in the real world! • Super cheap! • We can seem cutting edge!

Cons:

• Scanning App required • Not intuitive or easy to use • Not enough bang for buck

Page 14: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

NFC was the mobile tactic of the future (in 2009).

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Pros:

• No app needed! • No funny code squares! • Relatively seamless for the customer!

Cons:

• Tons of equipment needed • Security issues • Not enough bang for the buck

Page 15: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

Let’s just slap an ad on that mobile site/app!

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Pros:

• Easy portability from other marketing! • Interactive! • Super targeting and re-targeting!

Cons:

• Expensive • Ad blindness • Corporate communication trust issues

Page 16: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

These are yesterday’s mobile marketing tactics.

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Page 17: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

These are yesterday’s mobile marketing tactics.

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

• Tons of spam • Ultra personal medium • Poor measurability • Expensive • Ad blindness • Corporate trust issues • Tons of equipment needed • Security issues • Not enough bang for the buck • Scanning App required • Not intuitive or easy to use • Not enough bang for buck

Cons:Pros:

• Everyone can text! • Super cheap! • Very user friendly! • Put links in the real world! • Super cheap! • We can seem cutting edge! • No app needed! • No funny code squares! • Seamless for the customer! • Portable from other marketing! • Interactive! • Targeting & re-targeting!

Page 18: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

People on their phone browser finding your site.

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Pros:

• Everyone uses search engines! • I’m in control of everything on my site! • I can make myself more discoverable!

Cons:

• Gets expensive quickly • Time consuming • Difficult to make changes quickly

Page 19: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

People on social media finding your business.

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Pros:

• I can connect with customers 1-on-1! • Word-of-mouth is super trustworthy! • I can build a relationship with customers!

Cons:

• Gets expensive quickly • Time consuming • Difficult to measure

Page 20: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

People spending time in apps with your business.

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Pros:

• Sleek, cool, cutting edge! • Easily send notifications to customers! • I can create amazing customer experiences!

Cons:

• Gets expensive quickly • Time consuming • Difficult to make changes quickly

Page 21: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

People at your place of business on their phones.

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

Pros:

• Super personal customer experiences! • Timely, relevant, revenue-driven! • Cool and cutting edge!

Cons:

• Gets expensive quickly • Time consuming • Difficult to make changes quickly

Page 22: What is "mobile" marketing?

® 2014 MEG.com - The One-Stop-Shop for Easy Mobile Marketing

MEG.com - Easy Mobile Marketing

These are the mobile tactics of today/tomorrow.

SMS & MMS QR NFC Ad

Banners

Web & Search

Social Media

Native Apps

LBS & Proximity

• Gets expensive quickly • Time consuming • Difficult to make changes quickly • Difficult to measure

Cons:

• Everyone uses search engines! • I’m in control of everything on my site! • I can make myself more discoverable! • I can connect with customers 1-on-1! • Word-of-mouth is super trustworthy! • I can build a relationship with customers! • Sleek, cool, cutting edge! • Send notifications to customers! • Amazing customer experiences! • Personal customer experiences! • Timely, relevant, revenue-driven!

Pros: