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Welcome to Orientation!

Student Health Service

• Mission– To provide access to quality healthcare while promoting overall student well-being

• Vision– Promoting the well-being of students by empowering them with the knowledge,

skills and spirit to take responsibility for personal, family and community health

• AAAHC Accreditation (Accreditation Association for Ambulatory Health Care)

– On-going self evaluation, peer review and education to continuously improve the care and services we provide

– Successful re-accreditation on-site survey in June 2016

– Next survey due in June 2019

• ACHA Membership (American College Health Association)

– Collaborative network of college health professionals

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About Us

• We offer health care services to enrolled & eligible NDSU students through:– Promotion

– Prevention

– Education

– Treatment

• Licensed clinical & professional staff

• Federal & state statues are followed to maintain confidentiality of students’ medical information

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SHS Providers

Our Staff

• Clinical Staff:– Medical Doctors (MD)

– Consulting Psychiatrist

– Nurse Practitioners (NP)

• FNP

• PMHNP

– Nursing Staff

• RNs

• LPN

– Medical Laboratory Scientist

– Pharmacists

– Radiology Tech (X-ray)

– Dietitian

• Other Staff:– Director

– Assistant Director of Health Promotion

– Health Promotion Coordinator

– Sexual Assault Prevention and Advocacy Coordinator

– Office Manager

– Registered Health Information Technicians

– Receptionist

– Student Staff

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Clinical ServicesServices include but not limited to:

• Acute Care– Cold/flu

– Fever

– Infections (respiratory, urinary tract, skin, etc.)

– Nausea/vomiting/diarrhea

– Orthopedic injuries

– Simple laceration repair

– Walk-in nurse triage

• Mental Health– ADHD

– Anxiety

– Depression

– Eating Behavior Concerns (EDMT)

• Preventative Care– Immunizations

– TB testing

– Gynecological exams

• Primary Care– Allergy injections/maintenance

– Chronic conditions:

• Asthma

• Diabetes

• Hypertension, etc.

– General medical care

– Physical exams

• Sexual Health– Contraception & birth control

– STI screening & treatment

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NDSU Counseling Center

• Located in 212 Ceres Hall

• No charge for individual, couple’s or group counseling

• Staff:– Doctoral and Master’s level providers

– Graduate student trainees

• Services available:– Personal, emotional, academic, and career counseling

– Academic skills and career development for-credit classes

– 24-hour on-call counselor

– Extended hours (Open until 7:00 PM on Tuesday and Thursday)

– Stress reduction and coping skills education opportunities

– Weekly meditation, stress and anxiety reduction workshop, opportunity to visit with therapy dogs, Mental Health First Aid Training

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Medical Laboratory

• Testing is performed for diagnostic purposes on samples such:– Blood, urine, throat and nasal swabs, etc.

• CLIA Certification – Federal survey process

– Zero deficiencies since 1995

• Staffed by licensed laboratory professionals

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Pharmacy

• Do not need to be a clinic patient to use the pharmacy

• Assist with new and existing prescriptions

• Prescription transfers

• Over the counter medications & supplies

• Able to process claims with most insurance companies

• Staffed by licensed pharmacists

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Radiology (X-ray)

• Outside orders accepted

• Digital technology (CR)

• Other imaging needs are referred outside of SHS– CT

– MRI

– Ultrasounds

– Etc.

• Images professionally read by a licensed radiologist

• Staffed by a licensed radiologic technologist

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Dietitian

• No charge for appointments

• Appointments focusing on:– Diabetes

– Eating behavior concerns

– Food sensitivities

– Healthful eating

– High blood pressure

– Nutrition

– Weight management

– Other dietary-related questions

• Staffed by a licensed Registered Dietitian

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Health Promotion

• Peer Education Programs– Healthy Herd Champions

– Body Project

• Health Promotion Requests– By request, peer educators

coordinate health presentations and education for other students.

• Presidents Council for Campus Well-being

• Led by Assistant Director of Health Promotion

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Substance Abuse Prevention

Programs• Alcohol eCHECKUP TO GO

– Required for all first-year and transfer students

– Brief self-assessment that provides accurate and detailed information about risk patterns, alcohol tolerance, family risk factors, harm reduction strategies, NDSU and community resources.

• Before One More campaign

• Program led by Health Promotion Coordinator

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Sexual Assault Prevention

& Advocacy• “We Take A Stand” Workshop

– Mandatory for all first-year and transfer students

– Focuses on sexual violence, relationship violence, stalking, bystander intervention and personal safety.

• Peer Education Programs– Violence Prevention Educators

– Σnough.

• Advocacy– Confidential support, connect students to

services

• Program led by Sexual Assault Prevention and Advocacy Coordinator

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Schedule an Appointment

• Online through the Student Health Portal– Please call Student Health Service if:

• An appointment is not available that works with your schedule

• If you do not see the appropriate type of appointment you need to schedule

• Call 701-231-7331 to schedule by phone

• Hours of Operation (Monday – Friday)– 9-month Academic Year:

• 8:00 am – 5:00 pm

– Summer & Recognized Breaks

• 7:30 am – 4:00 pm

– See website for observed holiday closings and dates for recognized breaks

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Student Health Fee

The Student Health Fee is paid with each student’s tuition each semester

• Include but not limited to:– Dietitian appointments

– Immunization compliance

– Nurse triage

– Online student health portal

– Health promotion and prevention programs

– Health and wellness education and outreach

– Internships, preceptorships and practicum

• Additional Charges & Fees:– Office visit (Jan. 1 2019)

– Immunizations & injections

– Procedures

– Supplies

– Treatments

– Pharmacy

• Prescriptions

• Over-the-counter medications

– Medical laboratory services

– X-ray services

– No-show fee

– Summer user fee

– One-time follow up visit

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Insurance Billing

• SHS will implement insurance billing January 1, 2019 – Please reference our website under the Billing link for updated information

– We will send updated information out to students via the student listserv

• Charges apply for additional services which include, but not limited to: – Immunizations/injections

– Laboratory services

– Prescriptions/medications

– Procedures

– Treatments/supplies

– X-ray exams

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Paying for Charges

• Patient responsibility (charges) are posted to the student’s account– This can take up to one month

– Once posted, must be paid within 30 days

• Student account charges can be paid:– Online through Campus Connection

– In person at the NDSU One Stop (Memorial Union)

• Itemized statement of services are available– Email notification is sent to the student’s NDSU email when the statement is ready

– This statement is available:

• Online via Student Health Portal (Statements tab)

• Upon request at SHS

• Insurance reimbursement– Responsibility of the student for Fall semester to submit the statement

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Student Health Portal

• Functions:– Schedule an appointment

– View/print immunization history

– Upload documentation

• Immunization records

• Consent to treat a minor

– Complete pre-visit health forms

– Receive & send secure patient-provider messages

– Print statements

• Accessed through the SHS website:– www.ndsu.edu/studenthealthservice

• Log-in using electronic NDSU ID username and password (Blackboard)

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Consent

• Students over age 18:– The student must sign a release of information form before health information will

be provided and/or discussed with any parent/guardian

– This form is available on our website under “Forms”

• “Authorization and Request for Release of Medical Information”

• Students under age 18:– The student will need to have signed consent from a parent/guardian before

receiving care

– This form is available on our website under “Forms”

• “Consent to Treat Minor Child (Parent/Guardian Authorization)”

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Immunization Requirements

• Measles, Mumps and Rubella (MMR)– 2 documented doses starting after age 1; second dose must be at least 28 days after

first dose

– OPTIONAL: Lab Results of MMR titer (a blood test to test immunity)

• No vaccine would be required if titer proved immunity

• If not immune, then vaccination series would be required

• Meningitis Vaccination (Meningococcal Disease)– Students 21 years of age and younger must provide documentation of immunization

AFTER age 16 (against strains A, C, Y, W-135)

– Meningitis-B does not meet this requirement

• Offered at SHS by appointment if any of these are needed

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Immunization Requirements

• Deadlines:– Fall semester: August 1st

– Spring semester: January 1st

– Summer semester: May 1st

• A registration hold is placed on non-compliant student accounts which will prevent the student from registering for classes

• Resources to help you find immunization records:– Doctors’ office (clinic/hospital records)

• May be accessible through an online portal

– Military records

– High school transcript

– State registry of where child was born

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Immunization Records

• Acceptable documentation must include:– First and last name

– Date of birth

– Student ID number (preferred)

– The name of the source of the record (such as name of hospital)

– Date of each vaccination

• Submit your records via:– Student Health Portal by uploading document(s)

– Email to ndsu.immunizations@ndsu.edu

– Fax to 701-231-6132

– HELPFUL TIP: you can take a photo of the record and send it to us!

• Questions? – Email ndsu.immunizations@ndsu.edu

– More information at www.ndsu.edu/studenthealthservice/immunizations

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Tuberculosis (TB) Testing

• Have you traveled or lived in another country?– Students who have lived in or traveled to a high risk country for longer than 30 days

will need to receive TB testing

– May include study abroad students

– Most applicable for international students

• Testing types:– TB mantoux skin testing

– Quantiferon gold blood test

• School program or internship requirement

• Job requirement

• Not sure if TB testing is needed?– Call Student Health Service and ask to speak to a nurse

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Dedicated to the success and well-being of our students!

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Questions?

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