Week 2 - Assignment - Christian van t Hof
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Transcript of Week 2 - Assignment - Christian van t Hof
Report - Building Brand Architecture 1 Introduction InthisreportI’mgoingtocomparetwocarbrands.ThesetwocarbrandsareVolvoandBMW.I’vechosenthesetwobrandsbecausethey’rebothwellknownandestablishedbrandsandthey’rebothtargetingthecustomeraboveupper-middleclass.BywritingthissmallreportI’dliketolearnwhatthebiggestdifferencesarebetweenthesetwoglobalbrands,butaswelltoseehowthey’redoingwhencomparingtheirbrandvalues. 2 Brand Pyramid 2.1 BRAND PYRAMID - VOLVO
BrandCore/Essence|Safetyandfreedom
BrandPersonality|Afamilymanbetween40-55yearsthatworksasadoctor.Hismaingoalistotravelsafe.
Emo4onalBenefits|Volvocarsshowreliability,innovaIon,safety,freedom,trustworthiness.Italsoshows
responsibility,luxury.Itpreventsfromworrying.
ProductBenefits|HighqualityandsafecarsthatbringsyoufromAtoB.CarssurvivingeventheworstNordic
climates.
ProductA8ributes|Volvocarshave4wheels,ergonomicdesign,andseveralsatefyfeatures.SamecharacterisIc
designforallmodels.
2.2 BRAND PYRAMID - BMW
3 Brand Comparison Whenstartingthisbrandcomparisonatthebottomofthebrandpyramid,theproductattributesarethefirsttobecompared.WhileVolvoandBMWarebothcars,thedifferencesarethatBMWisfocusedonwell-designedsportycarswithpowerfulenginesandastrong&boldappearance.Ontheotherhand,Volvoismorefocusedoncarsthatsuitacompletefamilyandwithcomeswiththenecessarysafetyfeaturesthatassurethecarownerthathisfamilywillarrivesafelyatthedestination.So,thisfirstpointconcludesthatVolvomorefocusesonsafetyandBMWonhighperformanceandpower.
Thesecondpartisaboutproductbenefits.WhereVolvoproducescarsthatareabletoconquerstrongwintersinforexampleScandinaviawithwell-developedsafetysystems,BMWstendtobehighperformancecarsthathaveaunique,characteristicdesign.TheseBMWsarefromhighqualityanditbringspeopletootherplacesasfastaspossiblewhileexperiencingthehighperformanceofthesecars.ThisproductbenefitsagainshowthatBMWistremendouslyfocusedonperformance,whileontheotherhandVolvoisaimingonoptimizingsafetyandloweringrisks.
InanemotionalpointofviewtheseSwedishVolvocarsshowalotofreliabilityandtrustworthinessaswellastheyappeartoberesponsibleandasluxurycars.TheBMWsaretheoppositeinmostareas.BMWsarealsoluxurycars,justlikeVolvo.ButwhatBMWmakesdifferentisthattheircarsshowingahighsocialstatus&expensivenessandalotofpowerandboldness.
Whenlookingatbrandpersonalityandthebrandcore,weseethatthey’rebothdifferentbrands.Asconcludedearlier,BMWisfocusedonbeingpremiumstandard,showingpowerand
BrandCore/Essence|3Ps-Performance,Power,Premium.
BrandPersonality|RespectedBusinessmanbetween30-45yearsbeingmasculine,compeIIve,succesful,upper-class,self-assured
andbrave.
Emo4onalBenefits|Germanoriginassociatedwithhighquality,socialstatus,luxury,powerful,expensiveandsportscars.
ProductBenefits|Highperformancewithahighspeed,unique&characIsIcdesign,highquality,worldwidepresenceforservice
andsupport.
ProductA8ributes|BMWshave4wheels,powerfulenginesandtypicalroundedradiatorgrills.Moreover,adynamic,strong&boldappearanceandgreattechnologyinside.Bothfamily&sportscars.
highperformance.Thisiswhatweseeintheirbrandpersonality.Abusinessmanthatwantstoshowwhoheis,whoiscompetitiveandthatheisbrave.ItmatchestheGermancultureanditreflectswhatBMWwantstobetohisclients.Theirgoalistobecomeandtostaythebestpremiumcarbrandthereis,andthey’redoingthatwhilefocusingonnewinnovativewaystogreateverydaybetterperformingcars.
WhenlookingatVolvo,wecanseeandconcludethatthey’reallaboutsafetyandfreedom.Thefreedomofgettingtoeveryplaceinasaveway.It’stheimageofafamilymanthatwantstoarriveathomeinonepieceandisforexampleworkingasadoctorordentist.WhenlookingaroundmostofthesepeopleintheNetherlandsdriveVolvo,becauseit’sasafecar.Volvoisshowingthatinalloftheircommercialsthattheirvehiclesarestableandsafe.Theykeepinvestinginresearchofsafetyfeatures,tokeepimprovingthegoalsthey’reaimingfor.
4 Brand Values Thevalueofbrandcanbedeterminedindifferentways.OnewayofdeterminingishowInterbranditdoes.Accordingtotheirwebsite1Interbranddeterminesthesevaluesarebasedonthreekeycomponents:financialperformance,influenceonpurchasedecisionsandoncompetitivestrength.Anotherwaytodeterminebrandvalueistolookattheperceptionofcustomersonacertainbrand.That’showYoung&Rubicam2determinesit.Theysaythatthebrandvalueissomethinguniquethat’sbasedonemotionalcapitalaswellasrelevantstrengthofthebrand.
Accordingto‘RankingtheBrands’,alistofthetop10mostpowerfulbrandsof20153,BMWranksthe21stplaceoftheworldandVolvoranks44thplaceoftheworld,whichisbasedontheCoreBrandIndexofTenetPartners.ButwhenlookingattheInterbrandrankingsof‘BestGlobalBrands’,weseethatBMWscoresagreat11thplacewithavalueof37,212$m4.InthisrankingVolvodoesn’tevenrankinthetop100.
5 Sources consulted Asreferencedinthefootnotes
1Interbrand.(2014,October3).Methodology-BestGlobalBrands-BestBrands-Interbrand.RetrievedDecember20,2015,from2Young&Rubicam.(2004,September22).BrandAssetValuator|Young&Rubicam.RetrievedDecember20,2015,fromhttp://young-rubicam.de/tools-wissen/tools/brandasset-valuator/?lang=en
3RankingtheBrands.(2015,October20).100-topMostPowerfulBrands-2015(TenetPartners,CoreBrand)|RankingTheBrands.RetrievedDecember20,2015,fromhttp://www.rankingthebrands.com/The-Brand-Rankings.aspx?rankingID=85&year=932
4Interbrand.(2015,October5).Rankings-2015-BestGlobalBrands-BestBrands-Interbrand.RetrievedDecember20,2015,fromhttp://interbrand.com/best-brands/best-global-brands/2015/ranking/#?sortBy=brandValue&sortAscending=true&listFormat=ls