Webinar Operational Risk Management (ORM) for Public Debt...

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Webinar Operational Risk Management (ORM) for Public Debt Managers OPERATIONAL RISK MANAGEMENT FRAMEWORK IN TURKISH TREASURY PUBLIC FINANCE Nilüfer Turan Operational Risk Management Department General Directorate of Public Finance The Undersecretariat of Turkish Treasury

Transcript of Webinar Operational Risk Management (ORM) for Public Debt...

Page 1: Webinar Operational Risk Management (ORM) for Public Debt …pubdocs.worldbank.org/en/131811510084645560/webinar... · 2010 –ORM Information System (ORMIS) Operational Risk Management

Webinar

Operational Risk Management (ORM) for Public Debt

Managers

OPERATIONAL RISK MANAGEMENT FRAMEWORK IN TURKISH TREASURY PUBLIC FINANCE

Nilüfer Turan

Operational Risk Management Department

General Directorate of Public Finance

The Undersecretariat of Turkish Treasury

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Agenda

Some basic definitions

Brief history of ORM at Turkish Treasury GDPF How it was initiated How it evolved over time

Recent developments and challenges

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Operational Risk Management

Operational Risk Management is a process to identify, monitor and effectively manage and take the necessary measures to control the operational risks to which the Undersecretariat of Treasury, General Directorate of Public Finance (GDPF) is exposed within the framework of its institutional aims and objectives

ORM as an important part of «overall risk management» just likemarket or credit risk

It’s an effective tool for internal control

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Stages of Operational Risk Management

Legal Framework: PFMCL (2003) & PFDM Law (2002) Set up of a ‘strategic management unit’ and initiation of ‘internal control

mechanism’ within the Treasury

Turkish Treasury is supported by EU-OECD SIGMA (Support for Improvement in Governance and Management) Peer Collaboration

Internal Control Mechanisms COSO model used as a qualitative methodology

2007 - ORM / Pilot Project GDPF – Back Office Practices2008 - ORM / Project GDPF – Front Office PracticesMiddle Office PracticesSupport Units Practices

2009 - Implementation of ORM in GDPF

2010 – ORM Information System (ORMIS)

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Operational Risk Management Processes

Identifying

Operational RisksMeasuring

New Control Mechanisms Monitoring and Reporting

IncidentReports

MonitoringReports

RiskBulletin

High PriorityRisks Report

Strategy ObjectiveRisk

Appetite

Likelihood Impact

Risk Profile

Table

Developing Appropriate New

Control Mechanisms

Business

Guides

Training

Program

Check

List

Setting The Risk Matrix

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Risk Matrix

Insignificant Minor Moderate Major Catastrophic

Very Low 8 33 28 55 49

Low 8 36 62 123 6

Medium 0 8 22 7 1

High 2 3 1 1 0

Very High 1 1 0 0 0

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Impact Level of Risk

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Risk Mitigation

Control lists Protocols/agreement Changing business processes Training Internal audit Business continuity plan (BCP)

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Number of Quarterly Total Incidents

0

50

100

150

200

250

300

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Benefits of ORM

Increased awareness among all related GDPF units: continuous involvement of the staff

Manage risks efficiently

Consistency with senior management priorities

Decreased number of errors

Ensure that relevant units are aware of risks

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Business Continuity Plan in Public Finance

Business continuity within an ORM framework

Managed by the Middle Office (not IT Department) Derived from the needs of the staff

Executive support

Critical processes updated and new critical processes added in line with debt management developments

Seperate manuals for each critical process (WIP)

Annual test for some critical processes, first one in 2013

The last test in March 2016

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Difficulties and Challenges

Dynamic process; depending on developing and changing debtmanagement environment as well as risk sources

Ongoing process: increasing importance with changingexternal threats like terrorist attacks etc.

Too many and frequent revisions

Coordination may be disrupted sometimes: personnel may not pay enough attention (secondary nature of the work)

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Thank you…

Turkish Treasury, General Directorate of Public Finance

Operational Risk Management Department

[email protected]