Operational Risk Management (ORM) Version 1 LESSON PLAN · PDF fileLESSON PLAN LESSON:...

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Operational Risk Management (ORM) Version 1 LESSON PLAN April 20, 2015

Transcript of Operational Risk Management (ORM) Version 1 LESSON PLAN · PDF fileLESSON PLAN LESSON:...

Operational Risk Management (ORM)Version 1

LESSON PLAN

April 20, 2015

LESSON PLAN

LESSON: Operational Risk Management (ORM)

OVERVIEW

Lesson Introduction:Lesson Introduction

RELATED INSTRUCTOR ACTIVITY

Display Computer-Aided Instruction (CAI) screen 1 of 1, Overview.

Introduce yourself if it is the first time you have met trainees.

DISCUSSION POINT

This lesson covers the following:

· ORM basics

· The five-step ORM process

· The ABCD ORM Model

RELATED INSTRUCTOR ACTIVITY

Refer trainees to Information Sheet 1-1, Activity.

Conduct an activity in which trainees tell the instructor what they know and want to know about ORM.

Call on trainees to discuss what they know about ORM and record answers on chart paper or a white board.

Call on trainees to discuss what they want to know about ORM and record answers on chart paper or a white board.

Ask trainees if they have any questions and respond as necessary.

Select the Safety tab to continue.

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LESSON: Operational Risk Management (ORM)

OVERVIEW - Continued

Safety: Safety

DISCUSSION POINT

Safety guidelines and precautions:

· Follow all posted safety precautions.

· When working on and/or around energized electrical circuits and equipment, there is always the potential for injury due to electrical shock.

· Call a Training Time Out (TTO) any time safety is in doubt so the situation can be addressed.

· Be responsible for your own personal safety and the safety of those around you.

· Call out or raise a clenched fist (if the verbal command canot be heard) to indicate a TTO if you detect a hazardous condition during any teaching session. This suspends training activities until the hazardous situation is examined and additional explanation and instruction has been provided to allow safe resumption of training.

· Use caution to ensure a half to a procedure does not result in additional hazards.

· Perform TTO follow-up procedures IAW CNPDCINST 5100.1 (Series).

RELATED INSTRUCTOR ACTIVITY

Ask trainees if they have any questions and respond as necessary.

Select the Objectives tab to continue.

Objectives:

Objectives

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LESSON: Operational Risk Management (ORM)

OVERVIEW - Continued

DISCUSSION POINT

The Terminal Learning Objective (TLO) for this lesson is: Given applicable technical documentation and directives, apply the Operational Risk Management (ORM) process IAW established safety requirements, technical documentation, and directives to 100% accuracy.

The Enabling Learning Objectives (ELOs) for this lesson are:

· Given applicable technical documentation and directives, interpret Operational Risk Management (ORM) basics IAW established safety requirements, applicable technical documentation, and directives.

· Given applicable technical documentation and directives, interpret the five-step ORM process IAW established safety requirements, applicable technical documentation, and directives.

· Given applicable technical documentation and directives, interpret the ABCD ORM Model IAW established safety requirements, applicable technical documentation, and directives.

· Given applicable technical documentation and directives, apply the ORM process to an evolution IAW established safety requirements, applicable technical documentation, and directives to 100% level of accuracy.

RELATED INSTRUCTOR ACTIVITY

Continue to the next discussion point.

Importance:Importance

DISCUSSION POINT

ORM is a decision making tool used by personnel at all levels that reduces the potential for loss and increases the probability of successful missions. For these reasons, you should become familiar with ORM.

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LESSON: Operational Risk Management (ORM)

OVERVIEW - Continued

RELATED INSTRUCTOR ACTIVITY

Provide trainees with motivation and real-life context by relating a brief overview of your experiences with ORM in a relevant sea story.

Continue to the next discussion point.

Evaluation:Evaluation

DISCUSSION POINT

Throughout this lesson, trainees will be required to analyze and apply principles, processes, and procedures with instructor and peer feedback. Trainees will demonstrate their understanding of the lesson material in the following ways:

· Activities

· Scenario-based practices

· Rubric-based assessments

RELATED INSTRUCTOR ACTIVITY

Direct trainees to ask for elaboration or clarification if they are unsure about any information they receive during the lesson.

Select the NEXT button to continue to CAI screen 1 of 7, Section Introduction.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

Section No. Section Title Page

1. Operational Risk Management (ORM) Basics 1-12. The Five-Step ORM Process 2-13. The ABCD ORM Model 3-14. Operational Risk Management (ORM) Practice and Assessment 4-1

Terminal Objective:

GIVEN APPLICABLE TECHNICAL DOCUMENTATION AND DIRECTIVES APPLY THE OPERATIONAL RISK MANAGEMENT (ORM) PROCESS IAW ESTABLISHED SAFETY REQUIREMENTS, APPLICABLE TECHNICAL DOCUMENTATION, AND DIRECTIVES TO 100% LEVEL OF ACCURACY

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CLASS TIME:LAB TIME:

PA TIME:

000

SECTION 1: Operational Risk Management (ORM) Basics

Enabling Objective:

1. GIVEN APPLICABLE TECHNICAL DOCUMENTATION AND DIRECTIVES INTERPRET OPERATIONAL RISK MANAGEMENT (ORM) BASICS IAW ESTABLISHED SAFETY REQUIREMENTS, APPLICABLE TECHNICAL DOCUMENTATION AND DIRECTIVES

Trainee Preparation

A. Trainee Support Materials:

1. None

B. Reference Publications:

1. None

Instructor Preparation

A. Review Assigned Trainee Material.

B. Reference Publications:

1. Operational Risk Management, OPNAVINST 3500.39C (Series)

C. Training Materials Required:1. Trainee Guide

2. Publications:

a. Operational Risk Management, OPNAVINST 3500.39C (Series)

3. Training Materials:

a. Operational Risk Management (ORM) CAI

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LESSON: Operational Risk Management (ORM)

SECTION 1: Operational Risk Management (ORM) Basics

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

1. Section Introduction 1. Use the following resource to teach this lesson:

Operational Risk Management (ORM) CAI.

a. This section covers ORM: a. Display Computer-Aided Instruction (CAI) screen 1 of 7, Section Introduction.

Refer trainees to Outline Sheet 1-2, Operational Risk Management (ORM).

(1) Definition and use

(2) Attributes

(3) Principles (3) Select the NEXT button to continue to CAI screen 2 of 7, ORM.

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SECTION 1: Operational Risk Management (ORM) Basics

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

2. ORM 2. Display CAI screen 2 of 7, ORM.

a. Risk is inherent in all tasks, training, missions, operations, and personal activities, no matter how routine.

Human error is the most common cause of task degradation or mission failure. As Navy personnel, you are responsible for managing risk in every task. This includes on- and off-duty evolutions in peacetime and during conflict, thereby enabling successful completion of any task and mission.

ORM reduces or offsets risks by systematically:

a. Refer trainees to Information Sheet 1-3, Operational Risk Management (ORM) Basics.

(1) Identifying hazards

(2) Assessing and controlling the associated risks

(3) Allowing decisions to be made that weigh risks against mission or task benefits

(3) Select the NEXT button to continue to CAI screen 3 of 7, Key Attributes.

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SECTION 1: Operational Risk Management (ORM) Basics

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

3. Key Attributes 3. Display CAI screen 3 of 7, Key Attributes.

a. ORM is the systematic, cyclical process used to identify hazards and assess and control the associated risks. ORM can be applied to almost any situation from tactical maneuvers to grocery shopping.

ORM key attributes:

a. Refer trainees to Information Sheet 1-4, Operational Risk Management (ORM) Key Attributes.

(1) Enhance mission or task accomplishment by increasing the probability of success.

(2) Minimize risk to acceptable levels proportionate to the benefit or value of mission or task accomplishment while providing a method to effectively manage resources.

(3) Enhance decision-making skills based on a systematic, reasoned, and repeatable process.

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(4) Provide a systematic structure to perform risk assessments.

(5) Provide improved confidence for individuals to make informed risk decisions. Adequate risk analysis provides a clear picture of the hazards and unit capabilities.

(6) Preserve personnel and materiel by avoiding unnecessary risks, thus reducing mishaps and the associated costs.

(7) Provide an adaptive process for continuous feedback through the planning, preparation, and execution phases of any evolution.

(8) Identify feasible and effective control measures, particularly where specific standards do not exist.

b. However, ORM does not:

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(1) Inhibit flexibility, initiative, or accountability.

(2) Remove risk altogether or support a zero-defect mindset.

(3) Remove the necessity for practice, drills, rehearsals, tactics, techniques, or procedures.

(4) Sanction or justify violating the law or Department of Defense or Navy standards or criteria.

(4) Select the NEXT button to continue to CAI screen 4 of 7, ORM Principles.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

4. ORM Principles 4. Display CAI screen 4 of 7, ORM Principles.

a. The ORM principles are: a. Refer trainees to Information Sheet 1-5, Operational Risk Management (ORM) Principles.

(1) Accept risk when benefits outweigh the cost.

The process of weighing risks against the benefits and cost of the mission or task helps to maximize success. Balancing the benefits and cost is a subjective process. Therefore, personnel with knowledge and experience of the mission or task should be involved in making risk decisions.

(2) Accept no unnecessary risk.

If all detectable hazards have not been identified, then unnecessary risks are being accepted. An unnecessary risk is any risk that:

(a) Will not contribute meaningfully to mission or task accomplishment.

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(b) Will needlessly jeopardize personnel or materiel.

(3) Anticipate and manage risk by planning.

Integrating risk management into planning, at all levels and as early as possible, provides the greatest opportunity to make well-informed risk decisions, implement effective risk controls, and reduce costs.

(4) Make risk decisions at the right level.

Anyone can make a risk decision. However, the appropriate level for risk decisions is the person that can:

(a) Make decisions to eliminate or minimize the hazard.

(b) Implement controls to reduce the risk.

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(c) Accept the risk.

b. Ensuring risk decisions are made at the appropriate level establishes clear accountability. Those accountable for the mission must be included in the risk management process. Leaders at all levels must ensure that personnel know:

(1) How much risk they can accept.

(2) When to elevate the decision to a higher level. (2) Select the NEXT button to continue to CAI screen 5 of 7, ORM Example 1.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

5. ORM Example 1 5. Display CAI screen 5 of 7, ORM Example 1.

a. You are tasked with participating in an underway replenishment of fuel tanks, but first you must apply the ORM process to the task. Your job is to inspect all the fueling equipment prior to the replenishment.

Predict what could happen.

a. Lead a class discussion on the scenario and ask trainees to predict what could happen.

Ask trainees, "How could this task go wrong?"

Call on trainee to answer question.

Possible answers:

· Personnel injury

· Ship collision

· Poor equipment/hose/wire condition

· Poor location

· Inclement weather

· Submarine threat

· Human error

Select the question link to display additional information.

Ask trainees, "With which ORM principle(s) does the question align?" (Answer: Accept risk when benefits outweigh the cost and accept no unnecessary risk.)

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(1) Sea conditions could be choppy and prevent the replenishment.

(a) Incorrect. While the weather plays an important part in a fueling replenishment, your task is to inspect the equipment to ensure it is in good condition and functioning properly.

(2) The fueling probe could be damaged and cause a fuel leak.

(a) Correct. The fueling probe is part of your inspection. It is important to make sure it is in good condition.

(3) Retrieving wires and span wires could become tangled.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(a) Incorrect. While proper setup procedures play an important part in a fueling replenishment, your task is to inspect the equipment to ensure it is in good condition and functioning properly.

b. During the underway replenishment of fuel tanks, the receiving and delivery vessels collide causing damage to both ships. The ships' fuel tanks and systems were not compromised, there were no injuries to personnel, and there was no fuel spillage.

Explain what may have caused the accident.

b. Select the Explain tab.

Lead a class discussion on the scenario and ask trainees to explain what may have caused the accident.

Ask trainees, "What can you control to keep these things from going wrong?"

Call on trainee to answer question.

Possible answers:

· Personnel may get hurt (Answer: Ensure deck is free of materials that can cause hazards; ensure wires and hoses are connected using proper procedures; ensure proper Personal Protective Equipment [PPE] is worn.)

· Ship collision (Answer: Check sea conditions; ensure ships are traveling parallel.)

· Poor Equipment/hose/wire condition (Answer: Ensure timely preventive maintenance.)

· Poor Location (Answer: Ensure vessel traffic is low; ensure location is in a safe area.)

· Inclement Weather (Answer: Check weather report; check sea conditions.)

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

· Submarine threat (Answer: Initiate emergency breakaway.)

· Human error (Answer: While human error is always possible, ensure the personnel participating in the replenishment have the proper training to do so.)

Select the question link to display additional information.

Answers:

· A steering malfunction on the ship caused the collision.

· Human error caused the collision.

Ask trainees, "With which ORM principle(s) does the question align?" (Answer: Anticipate and manage risk by planning.)

(1) Sea conditions were too rough and caused the collision.

(a) Incorrect. While sea conditions play an important part in a replenishment, fueling-at-sea takes place during ideal weather conditions, which are checked in advance.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(2) A steering malfunction on the ship caused the collision.

(a) Correct. A steering malfunction is a possible cause of the collision.

(3) The fueling probe disconnected from the hose causing the collision.

(a) Incorrect. Because there was no fuel spillage during the accident, the fueling probe disconnecting is an unlikely cause of the collision.

(4) Human error caused the collision.

(a) Correct. Human error is a possible cause of the collision.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

c. Using the previous scenario, what steps could have been taken to prevent the collision?

c. Select the Solve tab.

Lead a class discussion on the scenario and ask trainees to discuss steps that could have been taken to prevent the collision.

Ask trainees, "If you can't keep this from going wrong, who do you tell?"

Call on trainee to answer question. (Answer: Supervisor)

Select the question link to display additional information.

Ask trainees, "With which ORM principle(s) does the question align?" (Answer: Make risk decisions at the right level.)

(1) All mechanical and maintenance issues should be resolved prior to replenishment.

(a) Correct. All mechanical and maintenance issues should be resolved to conduct an underway replenishment safely.

(2) Regular preventive maintenance of the ship should be performed to find potential problems.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(a) Correct. Preventive maintenance should be performed regularly to ensure potential issues can be solved before they become a larger issue.

(3) Checking all hoses, lines, and probes for proper connection.

(a) Incorrect. Because the ships' fuel tanks and systems were not compromised and there was no fuel spillage during the accident, it is unlikely that checking the hoses, lines, and probes would have prevented the collision.

(a) Select the NEXT button to continue to CAI screen 6 of 7, ORM Example 2.

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SECTION 1: Operational Risk Management (ORM) Basics

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

6. ORM Example 2 6. Display CAI screen 6 of 7, ORM Example 2.

a. You are tasked with preparation of an amphibious exercise and must use ORM to plan for the launching of a small boat.

Predict what could happen.

a. Lead a class discussion on the scenario and ask trainees to predict what could happen.

Ask trainees, "How could this task go wrong?"

Call on trainee to answer question.

Possible answers:

· Personnel slips or falls

· Man overboard

· Improperly attached lines

· Tangled or knotted lines

· Loss of control of boat

· Confusing time or position requirements

· Small boat unable to break away from ship

Select the question link to display additional information.

Ask trainees , "With which ORM principle(s) does the question align?" (Answer: Accept risk when benefits outweigh the cost and accept no unnecessary risk.)

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(1) Lines may become tangled or knotted while lowering the small boat.

(a) Correct. A tangled or knotted line may tilt the boat during descent, which can cause severe injury or death to personnel.

(2) Lines may be attached improperly and cause the small boat to become detached.

(a) Correct. Improperly attached lines may cause the boat to become detached during descent, which can cause severe injury or death to personnel.

(3) Personnel may fall overboard during the exercise.

(a) Correct. Improper personnel positioning or training can cause severe injury or death to personnel.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(4) Personnel may slip and/or fall on an oily deck and become injured.

(a) Incorrect. Operator areas have non-skid decking to prevent slipping and falling. Decks are also kept free of materials that can cause slips or falls.

b. During the amphibious exercise, a Sailor falls overboard. The boat's lines were attached properly and the boat was kept in control during descent.

Explain what may have caused the accident.

b. Select the Explain tab.

Lead a class discussion on the scenario and ask trainees to explain what may have caused the accident.

Ask trainees, "What can you control to keep these things from going wrong?"

Call on trainee to answer question.

Possible answers:

· Personnel slips or falls (Answer: Ensure the deck isn't wet; ensure there is enough time for the task so personnel are not rushing.)

· Man overboard (Answer: Ensure there is a low sea state; ensure proper personnel positioning; ensure proper procedures are followed; ensure crew is trained adequately.)

· Improperly attached lines (Answer: Ensure proper

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positioning of boat; ensure proper procedures are followed; ensure crew is trained adequately.)

· Tangled or knotted lines (Answer: Ensure proper positioning of boat; ensure proper procedures are followed; ensure crew is trained adequately.)

· Loss of control of boat (Answer: ensure proper positioning of boat; ensure proper procedures are followed; ensure crew is trained adequately.)

· Confusing time or position requirements (Answer: Ensure proper personnel positioning; ensure proper procedures are followed; ensure crew is adequately trained.)

· Small boat unable to break away from ship (Answer: Ensure timely preventive maintenance on small boat engine to ensure it is working properly; ensure timely preventive maintenance to ensure davit, crane, and harness are in working order and not damaged.)

Select the question link to display additional information.

Ask trainees, "With which ORM principle(s) does the question align?" (Answer: Anticipate and manage risk by planning.)

(1) The Sailor was improperly positioned during the small boat launch, which caused him or her to fall overboard.

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(a) Correct. It is possible that the Sailor was improperly positioned during the launch and fell overboard.

(2) The small boat descended too quickly, which caused the Sailor to fall overboard.

(a) Incorrect. The boat was kept in control during descent so the boat descending too quickly is an unlikely cause of the Sailor falling overboard.

(3) The back line of the small boat became detached, which caused the Sailor to fall overboard.

(a) Incorrect. The boat's lines were attached properly and did not become detached.

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c. Using the previous scenario, what steps could have been taken to prevent the Sailor from falling overboard?

c. Select the Solve tab.

Lead a class discussion on the scenario and ask trainees to discuss steps that could have been taken to prevent the Sailor from falling overboard.

Ask trainees, "If you cannot keep this from going wrong, who do you tell?" (Answer: Supervisor)

Call on trainee to answer question.

Select the question link to display additional information.

Ask trainees, "With which ORM principle(s) does the question align?" (Answer: Make risk decisions at the right level.)

(1) Ensure the Sailor was trained properly for the amphibious exercise and made aware of all potential dangers.

(a) Correct. Improper training may have been factor. Properly trained personnel are aware of proper procedures and potential dangers which may have prevented the accident.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(2) Ensure personnel were positioned properly before initiating the small boat decent.

(a) Correct. Ensuring personnel are positioned properly reduces danger and could have prevented the accident.

(3) Check that all lines were attached properly before initiating the small boat decent.

(a) Incorrect. All lines were attached properly and not one of the potential dangers that caused the accident.

(a) Continue to the next discussion point.

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7. Practice

a. This exercise allows trainees to practice ORM basics. a. Refer trainees to Problem Sheet 1-6, Operational Risk Management (ORM) Practice.

Use Answer Sheet for Problem Sheet 1-6, Operational RiskManagement (ORM) Practice, to evaluate trainees on this practice.

Direct trainees to:

· Locate, as appropriate, TMs and references.

· Complete the practice.

Provide support where needed and set time limits on the completion of these tasks.

Once all trainees complete the practice, select the NEXT button to continue to CAI screen 7 of 7, Section Review.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

8. Section Review 8. Display CAI screen 7 of 7, Section Review.

a. This section covered ORM:

(1) Definition and use

(2) Attributes

(3) Principles

b. The ORM process is an important decision-making tool that increases the Navy's ability to make informed decisions, reduce loss, and increase the probability of success.

b. Select the NEXT button to continue to CAI screen 1 of 9, Section Introduction.

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LESSON: Operational Risk Management (ORM)

CLASS TIME:LAB TIME:

PA TIME:

000

SECTION 2: The Five-Step ORM Process

Enabling Objective:

1. GIVEN APPLICABLE TECHNICAL DOCUMENTATION AND DIRECTIVES INTERPRET THE FIVE-STEP ORM PROCESS IAW ESTABLISHED SAFETY REQUIREMENTS, APPLICABLE TECHNICAL DOCUMENTATION, AND DIRECTIVES

Trainee Preparation

A. Trainee Support Materials:

1. None

B. Reference Publications:

1. None

Instructor Preparation

A. Review Assigned Trainee Material.

B. Reference Publications:

1. Operational Risk Management, OPNAVINST 3500.39C (Series)

C. Training Materials Required:1. Trainee Guide

2. Publications:

a. Operational Risk Management, OPNAVINST 3500.39C (Series)

3. Training Materials:

a. Operational Risk Management (ORM) CAI

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SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

1. Section Introduction 1. Use the following resource to teach this section:

Operational Risk Management (ORM) CAI.

a. This section covers the following: a. Display Computer-Aided Instruction (CAI) screen 1 of 9, Section Introduction.

Refer trainees to Outline Sheet 2-1, The Five-Step Operational Risk Management (ORM) Process.

(1) The five-step ORM process

(2) Identifying hazards

(3) Assessing hazards

(4) Making risk decisions

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(5) Implementing controls

(6) Supervising (6) Select the NEXT button to continue to CAI screen 2 of 9, The Five-Step ORM Process.

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SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

2. The Five-Step ORM Process 2. Display CAI screen 2 of 9, The Five-Step ORM Process.

a. The ORM process must be applied in sequence, as each step is a building block for the next step. Those who are exposed to the risks and those who possess subject matter expertise in the mission or task should be involved in the process.

The first two steps provide:

(1) Risk assessment of the situation

(2) Enhanced awareness

b. The remaining three steps provide follow-through actions to either:

(1) Eliminate the hazard.

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DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(2) Reduce the risks. (2) Select the NEXT button to continue to CAI screen 3 of 9, Identifying Hazards.

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SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

3. Identifying Hazards 3. Display CAI screen 3 of 9, Identifying Hazards.

a. Analyzing the mission to identify hazards breaks the mission down into manageable phases. It gives a complete picture of what is expected and ensures all elements of a mission or task are evaluated for potential sources of risk. To analyze the mission, you must:

a. Refer trainees to the Five Steps of the ORM Process, located in OPNAVINST 3500.39C (Series), Operational Risk Management.

(1) Review the plans and orders describing the mission.

(2) Identify the specified and implied tasks.

(3) Define the requirements and conditions needed to accomplish the tasks and complete the mission.

(4) Construct a chronological or sequential list of the major mission events and tasks.

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b. Review and list the hazards for each task or mission. Hazards can be identified in many ways, such as through:

(1) Reports

(2) Lessons learned

(3) Instructions

(4) Brainstorming

c. Asking "What if...?" can help uncover additional hazards.

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SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

d. Determine the hazard root cause by making a list of the causes associated with each identified hazard.

A hazard may have multiple causes, so it is important to identify the root cause. The root cause is the first link in the chain of events leading to mission or task degradation. With the root cause identified, controls can be applied to lessen the risk.

One technique to help determine a root cause is to keep asking the question, "Why?"

d. Refer trainees to Problem Sheet 2-2, The Five-Step Operational Risk Management (ORM) Process.

Call on trainees to provide examples of a mission or task with conditions that could negatively impact successful mission or task completion.

· Example: You want to pick up food on your lunch break.

· Condition: You forget to bring money; you leave too early and only breakfast is served; the restaurant is closed, etc.

Record each example using a chart paper or white board.

Discuss examples and respond to trainee questions as necessary.

Direct trainees to choose one of the examples and fill out problem 1, Identify hazards, in Problem Sheet 2-2, The Five-Step Operational Risk Management (ORM) Process.

Select the NEXT button to continue to CAI screen 4 of 9, Assess Hazards.

2-3-3

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

4. Assess Hazards 4. Display CAI screen 4 of 9, Assess Hazards.

a. For each hazard identified, determine the associated degree of risk in terms of severity and probability. The result is a prioritized list of hazards, which ensures that controls are identified for the most serious threat to the mission or task.

The hazard list is intended for use as a guide to the relative priority of risks involved and not as an absolute order to follow.

a. Refer trainees to the Five Steps of the ORM Process, located in OPNAVINST 3500.39C (Series), Operational Risk Management.

b. Determining severity is an assesssment of the potential consequences that can occur as a result of a hazard. The more resources exposed to a hazard, the greater the potential severity. Severity is defined by the degree of:

b. Refer trainees to Information Sheet 2-3, Severity and Probability Categories.

(1) Injury

(2) Illness

(3) Property damage

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(4) Loss of assets (time, money, personnel)

(5) Effect on the mission or task

c. Determining probability is an assessment of the likelihood that a potential consequence may occur as a result of a hazard and is defined by assessment of such factors as:

(1) Location

(2) Exposure (cycles or hours of operation)

(3) Affected populations

(4) Experience

2-4-2

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(5) Previously established statistical information (5) Direct trainees to fill out problem 2, Assess hazards, in Problem Sheet 2-2, The Five-Step Operational Risk Management (ORM) Process.

Direct trainees to determine the degree of risk for each hazard identified using Information Sheet 2-3, Probability and Severity Categories.

Discuss examples and respond to trainee questions as necessary.

Select the NEXT button to continue to CAI screen 5 of 9, Make Risk Decisions.

2-4-3

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

5. Make Risk Decisions 5. Display CAI screen 5 of 9, Make Risk Decisions.

a. There are three basic steps to making informed risk decisions:

a. Refer trainees to the Five Steps of the ORM Process, located in OPNAVINST 3500.39C (Series), Operational Risk Management.

(1) Identifying control options

(2) Determining control effects

(3) Making risk decisions

b. The following are some control options:

(1) Reject the risk.

Reject the risk when overall risks exceed benefits or cost.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(2) Avoid the risk.

It may be possible to avoid specific risks by doing the mission or task differently. (Example: Risks associated with a night mission might be avoided by planning for daytime.)

(3) Delay an action.

If there is no time deadline or value to accomplishing a task quickly, it may be possible to reduce the risk by delaying the task. (Example: Postponing a task for better weather conditions.)

(4) Transfer the risk.

Risk may be reduced by transferring all or a portion of the mission or task to another individual, unit, or platform that is better positioned, more survivable, or more expendable. (Example: Flying a remotely operated vehicle instead of a manned vehicle into a high-risk environment.)

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(5) Compensate for the risk.

To compensate for potential losses, assign redundant capabilities. (Example: Deploying two aircraft instead of one to increase the probability of mission success; having spare parts in case of an equipment malfunction.)

c. Determine control effects.

With controls identified, re-assess the hazard taking the following into consideration:

(1) The effect on the severity and/or probability

(2) The cost (personnel, equipment, money, time, etc.)

(3) Possible interaction between controls

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

d. Make risk decisions.

Determine if the risk is acceptable. This decision must be made at the right level by the individual who can balance the risk against the mission or task benefit. If the risk is too high, it is necessary to develop additional control options.

d. Direct trainees to fill out problem 3, Make risk decisions, in Problem Sheet 2-2, The Five-Step Operational Risk Management (ORM) Process.

Discuss examples and respond to trainee questions as necessary.

Select the NEXT button to continue to CAI screen 6 of 9, Implement Controls.

2-5-4

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

6. Implement Controls 6. Display CAI screen 6 of 9, Implement Controls.

a. Implementing controls requires clearly communicating plans to all involved personnel.

During implementation:

a. Refer trainees to the Five Steps of the ORM Process, located in OPNAVINST 3500.39C (Series), Operational Risk Management.

(1) Establish accountability.

The accountable person is the individual responsible for accomplishing the mission or task. However, successful implementation requires delegation. Those assigned should be held accountable for their part of the implementation.

(2) Provide support.

Providing support requires:

(a) Ensuring the availability of the personnel and resources necessary to implement control measures.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(b) Designing sustainability into the controls of the ORM process from the beginning.

(c) Employing the control with a feedback mechanism that provides information on whether the control is achieving the intended purpose.

(3) Make implementation clear.

Controls are documented and explained by providing:

(a) Job aids

(b) A roadmap for implementation

(c) A vision of the end state

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(d) A description of expectations (d) Direct trainees to fill out problem 4, Implement controls, in Problem Sheet 2-2, The Five-Step Operational Risk Management Process.

Discuss examples and respond to trainee questions as necessary.

Select the NEXT button to continue to CAI screen 7 of 9, Supervise.

2-6-3

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

7. Supervise 7. Display CAI screen 7 of 9, Supervise.

a. Supervising is a review of the effectiveness of risk controls throughout the mission or task and involves three actions:

a. Refer trainees to the Five Steps of the ORM Process, located in OPNAVINST 3500.39C (Series), Operational Risk Management.

(1) Monitoring the effectiveness of risk controls to ensure:

(a) Controls are implemented correctly, effectively, and remain in place.

(b) Action is taken to correct ineffective risk controls.

(c) Risks and controls are reevaluated any time there is a change from the initial risk management analysis. (i.e., personnel, equipment, mission tasks, or new events that are not anticipated.)

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(2) Reviewing the controls applied during a mission or task to see if the risk versus the benefit is balanced. Compare the earlier risk assessment to the present risk assessment by:

(a) Identifying whether the actual cost is in line with expectations

(b) Determining what effect the risk control had on mission or task performance

(c) Determining the need for further assessment of all or a portion of the mission or task due to an unanticipated change

(d) Measuring to ensure accurate evaluation of how controls reduce risks through observation, discussion, reports, and reviews

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(3) Capturing lessons learned, both positive and negative, to establish a feedback system that ensures the action taken was effective and any newly discovered hazards identified during the mission or task are analyzed. An effective feedback system should:

(a) Inform all involved personnel.

(b) Provide input back into the ORM process during execution of the mission or task.

(c) Provide input into a lessons learned database for use by others or for the next event.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(d) Provide for formal or unit-level training updates or revisions.

(d) Direct trainees to fill out problem 5, Supervise, in Problem Sheet 2-2, The Five-Step Operational Risk Management (ORM) Process.

Discuss examples and respond to trainee questions as necessary.

Select the NEXT button to continue to CAI screen 8 of 9, The ORM Process Cycle.

2-7-4

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

8. The ORM Process Cycle 8. Display CAI screen 8 of 9, The ORM Process Cycle.

a. The ORM process is a systematic, continuous, and repeatable process that consists of five steps. The process must be applied in sequence, as each step is as important as the next. The process should be applied as a cycle; when additional hazards are identified, the process should be repeated and appropriate adjustments made.

a. Direct trainees to Diagram Sheet 2-4, The Five-Step Operational Risk Management (ORM) Process.

Review, from start to finish, how the five steps relate to theexample(s) discussed earlier in the section.

Use the diagram to show the order of the ORM process cycle and discuss when it is appropriate to reassess hazards and adjust controls.

Continue to the next discussion point.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

9. Practice

a. This exercise allows trainees to practice interpreting the five steps of the ORM process.

a. Refer trainees to Problem Sheet 2-5, The Five-Step Operational Risk Management (ORM) Process Practice.

Use Answer Sheet for Problem Sheet 2-5, The Five-Step Operational Risk Management (ORM) Process Practice, to evaluate trainees on this practice.

Direct trainees to:

· Locate, as appropriate, TMs and references.

· Complete the practice.

Provide support where needed and set time limits on the completion of these tasks.

Once all trainees complete the practice, select the NEXT button to continue to CAI screen 9 of 9, Section Review.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

10. Section Review 10. Display CAI screen 9 of 9, Section Review.

a. This section covered the following:

(1) The five-step ORM process

(2) Identifying hazards

(3) Assessing hazards

(4) Making risk decisions

(5) Implementing controls

(6) Supervising

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 2: The Five-Step ORM Process

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

b. Interpreting the five-step ORM process is an important systematic, continuous, and repeatable process that allows for enhanced awareness and understanding of a given situation, as well as follow-through actions to eliminate a hazard or alleviate risks.

b. Select the NEXT button to continue to CAI screen 1 of 8, Section Introduction.

2-10-2

LESSON PLAN

LESSON: Operational Risk Management (ORM)

CLASS TIME:LAB TIME:

PA TIME:

000

SECTION 3: The ABCD ORM Model

Enabling Objective:

1. GIVEN APPLICABLE TECHNICAL DOCUMENTATION AND DIRECTIVES INTERPRET THE ABCD ORM MODEL IAW ESTABLISHED SAFETY REQUIREMENTS, APPLICABLE TECHNICAL DOCUMENTATION, AND DIRECTIVES

Trainee Preparation

A. Trainee Support Materials:

1. None

B. Reference Publications:

1. None

Instructor Preparation

A. Review Assigned Trainee Material.

B. Reference Publications:

1. Operational Risk Management, OPNAVINST 3500.39C (Series)

C. Training Materials Required:1. Trainee Guide

2. Publications:

a. Operational Risk Management, OPNAVINST 3500.39C (Series)

3. Training Materials:

a. Operational Risk Management (ORM) CAI

3-1

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

1. Section Introduction 1. Use the following resource to teach this section:

Operational Risk Management (ORM) CAI.

a. This section covers the following: a. Display Computer-Aided Instruction (CAI) screen 1 of 8, Section Introduction.

Refer trainees to Outline Sheet 3-1, The ABCD Operational Risk Management (ORM) Model.

(1) Time-Critical Risk Management (TCRM)

(2) The ABCD ORM Model

(3) ABCD ORM Model Usage (3) Select the NEXT button to continue to CAI screen 2 of 8, Time-Critical Risk Management (TCRM) .

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

2. TCRM 2. Display CAI screen 2 of 8, Time-Critical Risk Management (TCRM ).

a. TCRM refers to applying ORM in time-critical situations at the start of or during a mission or task. Applying the five-step ORM process in a time-critical situation is impractical. The ABCD ORM Model is the practical application of the five-step process in a time-critical environment. It is not a replacement for the five steps of the ORM process.

The ABCD ORM Model helps individuals to focus, increases Situational Awareness (SA), and improves performance in the time-critical environment.

The ABCD ORM Model has an easy-to-remember mnemonic:

A - Assess the situation

B - Balance resources

C - Communicate to others

D - Do and Debrief the event

a. Refer trainees to Information Sheet 3-2, Time-Critical Risk Management (TCRM) and the ABCD Mnemonic.

Select the NEXT button to continue to CAI screen 3 of 8, ABCD ORM Model.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

3. ABCD ORM Model 3. Display CAI screen 3 of 8, ABCD ORM Model.

a. The ABCD ORM Model is a visual reminder to assist in the recall of the concepts and principles used to improve communication during a mission or task. The model focuses communication to counter risks or raise SA during the mission or task.

The model is explained as follows:

a. Refer trainees to Diagram Sheet 3-3, The ABCD Operational Risk Management (ORM) Model.

(1) Green indicates errors may occur but will be caught by the individual.

(2) Yellow indicates the potential for consequential errors has increased.

(3) Red indicates errors may occur that cannot be caught and may become consequential to the task or mission.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(4) The target is used during team communication to focus individuals into an understanding of situational conditions.

(5) The swooping arrow represents the return to good SA.

(6) The blocks represent multiple levels of resources (e.g., policies, tactics, procedures, processes, checklists, automation, briefings, external resources, knowledge, skills, techniques). The redundant alignment illustrates a stacking of resources that may become consequential, such as an improperly used resource or a problem with a resource (e.g., a flawed checklist or missing procedure).

(7) The ABCD block represents the mnemonic. (7) Select the NEXT button to continue to CAI screen 4 of 8, Assess the Situation.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

4. Assess the Situation 4. Display CAI screen 4 of 8, Assess the Situation.

a. Assessing the situation combines the first two steps of the five-step ORM process by assessing risks in a relatively short period of time and understanding the negative effects associated with those risks. Performing this assessment in a time-critical situation requires good SA.

Unlike in-depth ORM, where there is time to assess hazards, it is an individual's ability to comprehend the situation and apply appropriate, available resources quickly and effectively that can mean the difference between success and failure.

a. Refer trainees to Problem Sheet 3-4, The ABCD Operational Risk Management (ORM) Model Example.

Direct trainees to get into groups of two or three.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

b. Scenario:

You are due to report to the scullery for duty at 0600. You overslept by an hour and now you are late for duty. Assess the situation. What should you do?

b. Direct trainees to assess the situation considering both options of the scenario.

Direct trainees to fill out problem A, Assess the situation, in Problem Sheet 3-4, The ABCD Operational Risk Management (ORM) Model Example.

Call on trainees to share their ideas with the class.

Present possible answers and correct any misunderstandings.

Possible answers:

You may be:

· Worried about the consequences of being late.

· Feeling the effects of alcohol from the night before combined with fatigue.

· Worried about traffic conditions.

· Interfering with the ship's schedule.

(1) Get to work.

(2) Call the Chief. (2) Select the NEXT button to continue to CAI screen 5 of 8, Balance Resources.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

5. Balance Resources 5. Display CAI screen 5 of 8, Balance Resources.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

a. Balancing resources combines steps three and five of the five-step ORM process.

Balancing resources requires making risk decisions to mitigate risks. After assessing the situation, personnel must consider using mission resources or tasks to effectively mitigate hazards.

Essential aspects of balancing resources include:

a. Direct trainees to balance resources considering the scenario on running late for duty.

Direct trainees to fill out problem B, Balance resources, in Problem Sheet 3-4, The ABCD Operational Risk Management (ORM) Model Example.

Call on trainees to share their ideas with the class.

Present possible answers and correct any misunderstandings.

Possible answers:

Resources

· Phone

· Car

· Policy on being late

· Training

Options

· Call your supervisor or a friend to tell them you will belate.

· Ask a friend to cover your shift until you get to work.

· Call in sick depending on how you are feeling.

· Follow the policy on being late.

· Get to work as soon as possible without calling.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(1) Having a proper understanding of the task or mission

(2) Receiving proper training

(3) Using Personal Protective Equipment (PPE)

(4) Knowing personal limitations (4) Select the NEXT button to continue to CAI screen 6 of 8, Communicate to Others.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

6. Communicate to Others 6. Display CAI screen 6 of 8, Communicate to Others.

a. Good communication is tied to all five steps of the ORM process.

An individual's perception and communication skills deteriorate as they lose SA. As stress increases or time becomes more constrained, communication tends to become limited or non-existent, so it is critical to:

(1) Maintain good SA of new conditions, task loading, and crew factors.

(2) Recognize the loss of SA to mitigate risk.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

b. To ensure positive and effective communication takes place, ask questions similar to the following:

b. Direct trainees to fill out problem C, Communicate to others, in Problem Sheet 3-4, The ABCD Operational Risk Management (ORM) Model Example .

Call on trainees to share their ideas with the class.

Present possible answers and correct any misunderstandings.

Possible answers:

Call the Chief and communicate that you will be late.

Call your shipmates that are working that day to let them know you will be late. Ask them to cover anything important that needed to be done early.

Ask trainees, "Could this situation be handled differently?"

(1) Who needs to know about the situation?

(2) Who can help or assist?

(3) Who can provide back-up? (3) Select the NEXT button to continue to CAI screen 7 of 8, Do and Debrief.

3-6-2

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

7. Do and Debrief 7. Display CAI screen 7 of 8, Do and Debrief.

a. Do and Debrief is tied to steps four and five of the five-step ORM process.

(1) Do the mission.

It is important to select and use the appropriate resources, adjusting actions as required, to successfully complete a mission or task.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(2) Debrief the mission.

Debriefs improve performance, mitigate risks in future activities, and are essential to completing the ABCD ORM Model. Ask the following questions in the debrief to ensure future activities are improved and risks are reduced:

(2) Direct trainees to fill out problem D, Do and debrief, in Problem Sheet 3-4, The ABCD Operational Risk Management (ORM) Model Example .

Call on trainees to share their ideas with the class.

Present possible answers and correct any misunderstandings.

Possible answer:

Pick the best choice according to the various outcomes and see what happens. Are there other options to consider?

Ask trainees if anyone has had a similar experience to share.

(a) Was our assessment accurate?

(b) Were we lucky?

(c) How well did we use the resources?

(d) Was communication effective?

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

(e) What conditions caused us to enter the yellow or red zones?

(f) What can we do to improve events in the future?

(3) Ensuring feedback from the debrief is documented and available is a vital part of the ABCD ORM Model process.

Feedback documents:

(a) What worked

(b) What did not work

(c) Lessons learned (c) Continue to the next discussion point.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

8. Practice

a. This exercise allows trainees to practice interpreting the ABCD ORM Model.

a. Refer trainees to Problem Sheet 3-5, The ABCD Operational Risk Management (ORM) Model Practice.

Use Answer Sheet for Problem Sheet 3-5, ABCD Operational Risk Management (ORM) Model Practice, to evaluate trainees on this practice.

Direct trainees to:

· Locate, as appropriate, TMs and references.

· Complete the practice.

Provide support where needed and set time limits on the completion of these tasks.

Once all trainees complete the practice, select the NEXT button to continue to CAI screen 8 of 8, Section Review.

3-8-1

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 3: The ABCD ORM Model

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

9. Section Review 9. Display CAI screen 8 of 8, Section Review.

a. This section covered the following:

(1) TCRM

(2) The ABCD ORM Model

(3) ABCD ORM Model Usage

b. The ABCD ORM Model is not a replacement for the five-step ORM process, but a practical application of the five-steps in a time-critical environment.

b. Select the NEXT button to continue to CAI screen 1 of 3, Section Introduction.

3-9-1

LESSON PLAN

LESSON: Operational Risk Management (ORM)

CLASS TIME:LAB TIME:

PA TIME:

000

SECTION 4: Operational Risk Management (ORM) Practice and Assessment

Enabling Objective:

1. GIVEN APPLICABLE TECHNICAL DOCUMENTATION AND DIRECTIVES APPLY THE ORM PROCESS TO AN EVOLUTION IAW ESTABLISHED SAFETY REQUIREMENTS, APPLICABLE TECHNICAL DOCUMENTATION, AND DIRECTIVES TO 100% LEVEL OF ACCURACY

Trainee Preparation

A. Trainee Support Materials:

1. None

B. Reference Publications:

1. None

Instructor Preparation

A. Review Assigned Trainee Material.

B. Reference Publications:1. Operational Risk Management, OPNAVINST 3500.39C

(Series)

C. Training Materials Required:

1. Trainee Guide

2. Publications:a. Operational Risk Management, OPNAVINST

3500.39C (Series)

3. Training Materials:a. Chart paper

b. Operational Risk Management (ORM) CAI

4-1

LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 4: Operational Risk Management (ORM) Practice and Assessment

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

1. Section Introduction 1. Use the following resources to teach this section:

Chart paper.

Operational Risk Management (ORM) CAI.

a. In this section, trainees: a. Display Computer-Aided Instruction (CAI) screen 1 of 3, Section Introduction.

Refer trainees to Outline Sheet 4-1, Operational Risk Management (ORM) Practice and Assessment.

(1) View a demonstration.

(2) Complete the practice.

(3) Complete the assessment. (3) Continue to the next discussion point.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 4: Operational Risk Management (ORM) Practice and Assessment

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

2. The ORM Process

The following table will help trainees use the ORM process to identify risks and make risk decisions.

2. Refer trainees to Diagram Sheet 4-2, The Operational Risk Management (ORM) Process Flowchart.

Review and demonstrate the steps in the process using Diagram Sheet 4-2, The Operational Risk Management (ORM) Process Flowchart.

Ask trainees if they have any questions and respond as necessary.

Select the NEXT button to continue to CAI screen 2 of 3, Practice.

Steps 1 and 2Identify the hazard and assess the risk.

Step 3Are you able to anticipate the risk?

Steps 4 and 5If yes: Manage the risk by planning.

If no: Is the risk necessary?

Is the risk necessary?

If yes: Do the benefits outweigh the cost?

If no: Do no accept the risk.

Do the benefits outweigh the cost?

If yes: Are you able to make risk decisions?

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 4: Operational Risk Management (ORM) Practice and Assessment

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

If no: Do not accept the risk.

Are you able to make risk decisions?

If yes: Accept the risk.

If no: Ensure the decision is made at the right level.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 4: Operational Risk Management (ORM) Practice and Assessment

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

3. Practice 3. Display CAI screen 2 of 3, Practice.

a. This practice allows trainees to practice the following prior to the assessment:

a. Refer trainees to Problem Sheet 4-3, Operational Risk Management (ORM) Practice.

Use Answer Sheet for Problem Sheet 4-3, Operational RiskManagement (ORM) Practice, to evaluate trainees on this practice.

Direct trainees to:

· Locate, as appropriate, TMs and references.

· Complete the practice.

Provide support where needed and set time limits on the completion of these tasks.

Once all trainees complete the practice, select the NEXT button to continue to CAI screen 3 of 3, Lesson Review.

(1) ORM basics

(2) The Five-Step ORM process

(3) The ABCD ORM Model

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SECTION 4: Operational Risk Management (ORM) Practice and Assessment

DISCUSSION POINT RELATED INSTRUCTOR ACTIVITY

4. Lesson Review 4. Display CAI screen 3 of 3, Lesson Review.

a. This lesson covered the following:

(1) ORM basics

(2) The five-step ORM process

(3) The ABCD ORM Model

b. The five-step ORM process and the ABCD ORM Model are important decision-making tools that increase the Navy's ability to quickly make informed decisions, reduce loss, and increase the probability of success.

b. Select the NEXT button to continue to CAI screen 1 of 1, Lesson Summary.

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SUMMARY

Lesson Summary:Lesson Summary

DISCUSSION POINT

This lesson covered the following:

· ORM basics

· The five-step ORM process

· The ABCD ORM Model

RELATED INSTRUCTOR ACTIVITY

Display Computer-Aided Instruction (CAI) screen 1 of 1, Lesson Summary.

Refer trainees to Information Sheet 1-1, Activity.

Conduct an activity in which you review trainee responses on what they know and wanted to know about the ORM process and discuss what they learned about the ORM process after instruction.

Call on trainees to discuss what they learned about the ORM process and record answers.

Ask trainees if they have any questions and respond as necessary.

Continue to the next discussion point.

Next Step:Next Step

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LESSON PLAN

LESSON: Operational Risk Management (ORM)

SUMMARY - Continued

DISCUSSION POINT

Now that you have the skills needed to apply the ORM process, you can apply this knowledge to support your rate-specific tasks.

RELATED INSTRUCTOR ACTIVITY

Continue to the next discussion point.

Additional Resources:Additional Resources

DISCUSSION POINT

The resource for this lesson is OPNAVINST 3500.39C (Series), Operational Risk Management (ORM).

RELATED INSTRUCTOR ACTIVITY

Select the EXIT button within the INTERFACE menu to exit.

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