Web and Social Media Institute
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Transcript of Web and Social Media Institute
Brought to you by…
AIDS Education and Training Centers AETC National Resource Center
Northwest AETC
TARGET Center
AIDS.GOV
Today’s Presenters Judy Collins
AETC National Resource Center (AETC NRC)
Bruce MaederNorthwest AETC
Jenna Kah Bardwell AETC NRC
Nicolé Mandel, Moderator AETC NRC, TARGET Center
Learning Objectives By the end of this session, participants will be
able to: Improve their online presence by featuring high-value
content Work with technical staff or contractors to establish 1-3
new online tools for their organizations Orient colleagues to the basic operations of 3-5 online
tools
Overview of Session
Some questions Introduction to popular formats Planning tools POST approach Planning in practice: case study Debrief
Me and the WebMy comfort with using the web as a consumer of information & education
1.not comfortable
2.somewhat comfortable
3.mixed experience
4.comfortable
5.very comfortable
Me and the Web
My comfort with using the web as a provider of information & education
1.not comfortable
2.somewhat comfortable
3.mixed experience
4.comfortable
5.very comfortable
Me and Social Media: Facebook
1. I don’t have an account
2. I have an account but don’t really check it
3. I’m on at least every week or so
4. I post a fair amount and comment on my friends’ status
5. I think I’m addicted…
Me and Social Media: Twitter
1. I don’t really even know what it is…
2. I know what it is, but don’t have an account
3. I have an account
4. I’m on at least every week or so
5. I tweet and retweet fairly often
6. I think I’m addicted…
Your Ryan White ProgramWe have:
1.A website
2.A Facebook page
3.A Twitter account
4.More than 1 of the above
5.None of the above or other
Tools: the wheel has been inventedFact Sheets
Learn the basics & get inspiration
Planning Guides Sort out your priorities and objectives Assess your organization’s capacity Create a plan
TrainingBuild staff skills and keep improving
POST Approach
Bernoff The POST method: a systematic approach to social strategy. In: Groundswell: How People with Social Technologies Are Changing Everything. December 11, 2007. http://blogs.forrester.com/groundswell/2007/12/the-post-method.html. Accessed September 1, 2009.
Who are you trying to reach? What do you know about how/if they use social
media? How can you find out more?
What do you want to accomplish with social media?
How might social media support your organization’s mission and/or communications plan?
How might social media support your organization’s overall outreach and communications strategies?
How will you get your organization to embrace your social media effort?
Is there an “offline” component that you need to support/connect to, such as your community advisory board, special events, education and testing campaigns, or fundraising?
Exercise: What Should This Program Do in the New Media Sphere?
Instructions: Choose a case, and form in groups Use the worksheet to start the social media plan
for your organization Indicate where you may need more
information Report back and discuss
Exercise Debrief What audiences make sense for your program? Did you come up with goals? How might social media relate to your
organization’s communications strategy? Which technology or platform are you
considering? What else do you need to know?
And how can you find it out?