VN Newsletter12

8/9/2019 VN Newsletter12

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In this issue:

Ho Chi Minh City has become a networking city.There are manypossibilities to meet people who may enrich your business career.One of these is City Networking Events. It was started by Thomasde Lange, a Dutchman. He is founder & director of Jobs4Everyone.

To enlarge his field of prospects, he decided to create special events,where young professionalsVietnamese and expatscan meet in arelaxing environment. On the networking sitewww.linkedin.com

Thomas gives weekly updates of networking events in Vietnam. Incase youre not on LinkedIn, you can also register as a subscriber tothe weekly newsletter: [email protected].

Networking fits seamlessly in Vietnamese culture: business startswith getting acquainted, then establishing a professional relationship.So the current trend to network is no hype. It emphasizes the integra-tion of Vietnam as active member of the World Trade Organization.In 2010 you can meet representatives of all continents in the nationscommercials hubs.

Below: at a recent Saigon Networking Event, Thomas (top middle) joins Alliancerepresentatives. Dr. Clement, and six of our second group of Alliance Associates.

TheDutch Vietnam

Management Supporter

This magazine was first pu-

blished in March 2007. It is

digitally distributed among

my Vietnamese and Dutch

business and private associa-

tes.

Purpose: to keep them infor-

med about my activities in

Vietnam.

This amazingly attractive and

energetic country has rapidly

conquered my soul, and beco-

me my home away from home.

Loek Hopstaken

Prof . Loek Hops takenEma i l :l oek@hops taken . comMobi l e :090 888 9450

May 2, 2010

4th year, no. 2

Networking in 2010

News; Q&A

1

-

2

Updates:Alliance ITC andRoyal Business School

3

People, Hats & Lines:

HR & Organization

4

Standing offer: freelecture

5

Contact information

Resum

6

Next issue:

July 2010

Vietnams networking city

If one has to jump a stream and knows howwide it is, he will not jump. If he does not know

how wide it is, he will jump, and six times outof ten he will make it.

Persian proverb


2/6

Ho Chi Minh City, April 28, 2010

Dear Reader,

Being a Jury Member on the Key to Success business game tvshow (every Wednesday evening at 21:20 on VTV1seehttp://tinyurl.com/2g2okyv) is a fine experience. It is a realpleasure to be able to provide the contestants with practicaladvice about the cases the young CEOs have to solve. It offersa free learning experience both for them, and those who want toimprove their leadership skills. Its a great honor to be invited tojoin this program, as a foreigner who has taken up residency inVietnam, and whose mission its is to help Vietnameseprofessionalsand companies to speed up their development in

the fields of communication andhuman resource management. I

hope to meet you soon, for apersonal meeting, or as a participantin the courses offered by RoyalBusiness School (see page 3).Meanwhile, I have also startedlecturing at PACE.

Best regards,Prof. Loek HopstakenPS. To receive the 2010 catalog (pdf),please write an email to:[email protected].

24th year, no. 2

TheDutch Vietnam Management

Supporter

Questions & Answers

Q. Vietnamese people LOVE games. Do you include games in your training progams?A. Learning at its most effective is done bydoing. You hear, you forget. You see, you remember. You do,you understand. This saying is sometimes attributed to Confucius. So when I consider a game to be addingto the learning effect, I include games. But dont expect the usual competitive games. Competition is fun,but by definition results in winnersand losers. And learners should WIN, not lose.

Q. How do you motivate learners to learn by doing?A. By inviting them to participate: do practical assignments, by interviewing them, by role play, and in caseof team building, by games designed to get all winners, no losers. By keeping the group small, maximum 16

persons. By minimizing, yet optimizing theory. And, by using theory based on real life situations.Q. How do I know a training course is a solid investment?

A. By honestly and fairly consideringhow much you will lose as a result of ignorance and lack of know-how, and howmuch you will gain as a bonus. Think of direct and indirect costs, but also your reputation and efficiency costs.

Q. Where can I find out more about your activities?A. In my catalog (see above), and in my profile at LinkedIn (see p. 6). Of course we can also meet someplace to catch up. Lets see when our agendas match.Q. What will you be doing the coming months?

A. Currently I have engagements at Alliance ITC, Royal Business School, PACE, RMIT, and the BBAarticulation program of HCMC University of Industry (HUI) with NorthCentral University (NCUUSA).

All cover HR and/or communication-related topics. Other engagements are in the works.

Earn an International SubjectCertificate

Prof. Hopstaken is Resident Representative ofWittenborg University of Applied Sciences, TheNetherlands. He is authorized to deliver training programs & examinations; sign certificates and diplomas.For certain programs you can earn credits towardsa bachelor degree in International Business Admi-nistration. For workshops Hopstaken can issue asubject certificate. The recipients of such anInternational Subject Certificate will also beregistered at Wittenborg in The Netherlands (EU).

Chance makes our parents, but choice makes our friends.J. Delille


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The brandnew Specialized Human Resource Management Program started April 20 at Royal Busi-ness Schools Movie Room (186 Nguyen Thi Minh Khai Street). Full house: no seats left. This introduc-

tory course: Secrets of a Career in HRM was delivered again to an equally full house on April 24.Youmay still find your seat for the 3rd and final course on Saturday May 15 (8:30 am5 pm). Followingthis course, the next 7 workshops have been scheduled:2. HRM Strategy & Planning June 14-18 Prof. John Wiles (USA)3. Career Planning & Training June 21-25 Prof. John Wiles4. Recruitment & Career Start July 26-30 Prof. Loek Hopstaken5. Interpersonal Relations August 23-27 Prof. Loek Hopstaken6. Team Development Sept. 27-Oct. 2 Prof. Ronald Ainsbury (USA)7. Performance Management October 11-15 Prof. Jeffrey Mueller (USA)8. Organizational Development & Change October 18-22 Prof. Jeffrey Mueller

The final part of the Specialized HRM Program consists of individual consultancy: Optimization &

Implementation Support, off- & online by the named professors.I coordinate the course content with my colleagues. Focus is on practical applications of workable theory.

My other Royal activities: Examiner for the Key to Success business game tv show:

VTV1, Wednesdays 9:20 pm, until June 9 (right). This link:http://tinyurl.com/2g2okyvwill bring you to the website.

Business Communications: July 19-23; public course. Public Speaking Skills: August 2-6; public course.

All in all, a busy year at Royal Business School, and a fruitful coope-ration! Checkhttp://www.royal.vn for more information.

34th year, no. 2


Supporter

Royals Specialized Human Resource Management Program

Alliance ITC is Airborne

The development of Alliance International Training Corporation (ITC) isin full swing.1.The delivery of the courses for Vietnamese entrepreneurs, initiated bytheTechnical Assistance Center (TAC; Ministry of Planning & Invest-ment) will commence shortly. 5 Alliance professors (photo left) will deliver5 courses aimed at lifting the business skills of the participants to a level

where they can successfully perform on the international business stage,and confidently compete with foreign companies and multinationals.

2. The best business center in HCMC is without doubt PSO. It is located just off Hai Ba Trung on41-43 Tran Cao Van. On http://www.pso.com.vn you can find the details. Its simplyhigh quality, low

price. When you book via Alliance ([email protected]), you will get an interesting discount.3. Meanwhile, the first team of 12 Associates completed their 6 month on-the-job-training project, wereawarded a certificate by IEM and Alliance, and are now assisting the second team of Associates to get star-ted.For more information about Alliance ITC, visit http://www.intalli.com.

We must be the change we wish to see in the world.Mahatma Ghandi


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4th year, no. 2 4

PEOPLE

HATS LINES

This is a little yet powerful tool I use when I first scan an organization. Like any organization, youwill havepeople.Without their know-how and efforts, nothing gets done. You will also have hats: sets of re-lated tasks producing the results you need. And you will have lines: the communication lines between thepeople, and the process or workflow lines between the various hats. People wear hats (one or more put-together we call a job), and use the lines: communication, and procedures. Small organizations may haveas much as 100 hats, and the say, 20 people must make sure they are all being worn effectively. As a mana-ger, you need to control people, but also the lines: they determine the effectivity and the cost-efficiency ofyour company. Human Resource Management concerns itself with recruitment of people, who know how

to wear their hats (or should learn), and properly use the lines. HR then proceeds with training: on-the-job,and through courses: both hard and soft skills, to become better at wearing hats and using lines.

A structure of hats and lines is an organizational chart.After the first scan, I pull out my second, andeven more powerful tool: the Basic Organizational Chart. It is applicable to all organizationslarge, small,profit, non-profit, governmental, non-governmental, sales-production oriented, pure sales-oriented, IT ornon-IT. Although the complete design of this chart has much more detail (such as its top managementstructure), its general idea is as followsa sequence of steps from strategy to evaluation:

C O R E B U S I N E S S Support staff Support staff

Human Resource Managementwill eventually evolve into an organizational unit that takes care ofPeople, Hats & Lines. A proper name would be: Personnel & Organization. A logical consequence ofthis is its direct involvementin quality improvement (forexample, increasing efficien-cy), and of course ChangeManagement: People, Hats

& Lines in motion.


Supporter

People, Hats & Lines: how HR connects with your Organization

Communicate everything to your associates. The more they know, the more they care.Sam Walton, Founder of Wal-Mart

Strategic

Planning,

Legal Affairs,

Management

Human

Resources,

Organization,

Communicati-

on

Marketing,

Promotion,

Sales

Financial

Administra-

tion

Production

Planning,

Production

Expedition

Quality

Management,

Improvement

Quality Con-

trol

Public

Relations,

Events,

Evaluation

An Organizational Scan pinpoints the areas of improvement, as wellas the areas that run well. A third tool, that measures corporate per-formance, is needed to determine how gooda positive situation is,and how bada negative situation. If you know, youll know what to

CHANGE. Do you want to know? If yes: [email protected].


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STANDING OFFER:EXPERIENCE HOW LOEK HOPSTAKEN MAKES A DIFFERENCE

54th year, no. 2

A training serves its purposewhen it deepens your understanding, but alsoincreases your practical skills. The English say: The proof of the pudding is in theeating. There is one way to get to know my training style: by experiencing it.

One way of getting this experience is to invite me to deliver aFREE LECTURE (11,5 hours) in your company. You choose thetopic. For ideas, see the mini-catalog (right). Three conditions:1. the participants (max. 40) should be able to understand English,2. in case the distance from my home to your location or venue is

>15 km, you take care of transportation, and3. your company provides a lecture space, projector and screen.

If you are interested, please let me know. Name the topic and theperiod in which it will be feasible for you and your team to attend thelecture. Then we can start scheduling.

Till soon!

Loek Hopstaken For contact information, see page 6.

Loek Hopstaken has delivered services to / with:in Vietnam: a.o. business field

Tan Thuan IPC Industrial development

HCMC University of Technology MBA program

RMIT (HCMC campus) B. of Comm. program

HCMC University of Industry (NCU) BBA program

Spectra Training Le & Associates Training & consultancy

NutriWay Vietnam Animal food

Training House Vietnam Training & consultancy

Royal Business School Seminars & courses

PACE Education Seminars & courses

Alliance ITC Training programs

Hoanggia Media Group Key to Success TV Show

in The Netherlands, a.o.

ING Bank (workshops, seminars) Financial services

Philips (workshops) Electronics Heineken (workshops) Brewery

Yamaha (workshops, consultancy) Musical instruments

Voerman International (workshops, etc.) International relocations

Campagne (workshops, consultancy, etc.) Advertising, promotion

Damen Shipyards (consultancy, coaching) Ship & ship repair wharfs

Dutch Delta University (teaching, seminars)IBABBA, MBA

Wittenborg University (teaching, seminars) IBABBA, MBA

Royal Van Zanten (workshops) Pot plants, cut flowers

WVL Staalbouwers (workshops) Steel construction

G&D Promotions (workshops, coaching) Billboarding

Eurograss (workshops, consultancy) Lawns; grass seeds City of Boarnsterhiem (workshops) Municipality (Friesland)

Market Vision Hospitality marketresearch

MINI-CATALOG

An overview of Hopstaken services

WorkshopsA workshop is a 2-4 day group activitywith a defined purpose, where theory,practical exercise and exchange ofexperiences are the main ingredients.

Areas: HRM, PR, Communication,and Management.

Team Engineering

Communication

Commercial Communication

Public Relations

Effective Meetings

Organizational Design

Intercultural Communication

Time Management/Efficiency

Personnel Selection

ConsultingConsulting is any specified expertactivity to help solve a definedproblem. This can take the form ofcoaching, but also, conducting aresearch. By definition, it is tailor

made. Areas: HRM, Strategy, PR. Management Coach

Corporate Strategy

Personal Coach

Mediation

Executive Selection

In- & External Surveys (360)

SeminarsA seminar is a 3-4 hour interactivetransference of core know-how, oftenincluding practical assignments.

People Management

Emotions in the Workplace

Strategic Thinking

Business Ethics

The Allround Manager

The AllroundCommunicator

The Soft Skills Program

Investments (ex. VAT)Workshops: US$ 1,200 per team/day.Consulting / Coaching: US$ 90 per hr.Seminars: US$ 500 per seminar

(except the Allround / Soft Skillsprograms). US$ 250 per lecture.Train the Trainer: US$ 1,200 per day.Contact me for longterm conditions.

TheDutch Vietnam Management Supporter


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This newsletter is written & published by Loek Hopstaken.Office: 83/1 Pham Van Bach, P.15, Q. Tan Binh, HCMCEmail: [email protected] or [email protected]: 090 888 9450

Assistant: Ms. Vo Ngoc Lien HuongEmail: [email protected]: 090 888 9451

Website:www.intalli.comLoek Hopstakens company in The Netherlands:Hopstaken Bedrijfsadvies

Address: Gouden Leeuw 628, 1103 KNAmsterdam ZO. Website:www.hopstaken.com

Profile: http://www.linkedin.com/in/loekhopstaken

Who is Loek Hopstaken?

1951: born in Haarlem, Netherlands

1971: Near & Middle East travels

1972-1975: Amsterdam University

1976-1977: North & South America

1977-1993: career in banking: NCB,

Postgiro, Postbank, NMB PostbankGroup, ING Group, ING Bank

1979-1982: BA studies

1983-1988: project managerprivatization process Postgiro to

Postbank (field: P&O / HRM)

1989-1993: project manager

formation NMB Postbank Group &

ING Group (fields: PR and TQM)

1991: founding of Hopstaken

Bedrijfsadvies as a side-activity1993: left ING Bank; started career in

training and consultancy

1996-2000: business club MC

2001: started mediation career

2003-2008: combining training &

consultancy for companies withteaching at international

management schools (IBAMBA)

2005 + 2007: Professor appointments

2006: starting to explore the

Vietnamese market

2007: first 3 visits to Vietnam

2008: 4th & 5th extended stays in

Vietnam: lecturing, consulting, sur-veying, delivering workshops at 2

universities; establishment in HCMC

2009: delivering lectures, seminars,

workshops and training courses; sha-reholder Alliance ITC; 3 business

visits to The Netherlands, 1 to Russia

Full Curriculum Vitae available.

6


Supporter

In yourcompany,how manyhats doYOUwear? And,do they all

fit? If you need an answer, [email protected].

Left: before they fixanother window,construction workers

enjoy the view ofSaigon River fromBitexco FinancialTower. This will beVietnams tallestbuilding (262 m).It will be completedin October 2010.

Photo: Lien Huong

4th year, no. 2

Discontent isthe first necessityfor progress.

Thomas A. Edison (1847-1931, American inventor)

LinkedIn: a business networking site with opportunitiesSince a few years Im connected to a steadily growing group of ex-perts, entrepreneurs, scientists and colleagues from many countriesand all continents. Although it takes some investment in time andeffort to be a participating network member, it now delivers itsfruits. Aside from friendly contacts with new people across the glo-be, the discussions in several LinkedIn groups are often most inte-resting: a constant learning experience. I strongly recommend youget linked in. If you need a starting point, tryhttp://www.linkedin.com/in/loekhopstaken .

Then start your account (free!), and make your profile.

VN Newsletter12

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