VIBES Case Study

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V V ISUALLY ISUALLY I I MPAIRED MPAIRED B B ROTHERHOOD for ROTHERHOOD for E E XCELLENT XCELLENT S S ERVICES, Inc. ERVICES, Inc. A case analysis using the 7 of the13-P Approach Presentation by: Mark Valino 10 May 2010 Ateneo Graduate School of Business

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Case study and analysis using the 7 of the 13-P Approach.

Transcript of VIBES Case Study

Page 1: VIBES Case Study

VVISUALLY ISUALLY

IIMPAIRED MPAIRED

BBROTHERHOOD for ROTHERHOOD for

EEXCELLENT XCELLENT

SSERVICES, Inc.ERVICES, Inc.A case analysis using the 7 of the13-P Approach Presentation by:

Mark Valino10 May 2010

Ateneo Graduate School of Business

Page 2: VIBES Case Study

11stst PP: : POTENTIAL MARKETPOTENTIAL MARKETThe set of consumers who profess a sufficient level of interest in a market offer.

Low income to lower middle income

Male and female

Early 30’s and older

Busy urban dweller

Page 3: VIBES Case Study

22ndnd PP: : PRIMARY TARGET PRIMARY TARGET MARKETMARKET

Housewives and working mothers Skilled workers (men, strenuous physical activities at work)Believers of therapeutic/touch healingCharitable people/ who wants to help the blind

Page 4: VIBES Case Study

33rdrd PP: : POSITIONINGPOSITIONING

Reflexology at low cost

Wholesome services

Offers different services

Accessibility to clients

Help blind to gain employment

Nation building through therapeutic massage

Page 5: VIBES Case Study

44thth PP: : PRODUCTPRODUCT

Offers: Swedish, Shiatsu, Reflexology, and Acupressure

Different services: Home service, Bed massage, chair massage (whole body and parts)

Other programs and services: Corporate massage, trainings, adapted sports for the blind, and musical entertainment

Page 6: VIBES Case Study

55thth PP: : PRICEPRICEDIFFERENT MASSAGE RATES

SERVICE

BED MASSAGE

1-hour / whole body Php 290.00

30-minutes / body parts Php 170.00

CHAIR MASSAGE

1-hour / whole body Php 220.00

30-minutes / body parts Php 130.00

Affordable pricing schemes

Segmentized

Page 7: VIBES Case Study

66thth PP: : PROMOPROMOOFFERS PROMOTIONS Off-peak weekday rates, 10am to 2pm Off-peak weekend rates, 10am to 2pm

Page 8: VIBES Case Study

77thth PP: : PLACEPLACESTRATEGIC LOCATIONS FIT FOR TARGET MARKET

High traffic, urban, and central locations (malls, centers)

Locations are likely concentrated with low income to low middle income population

(Novaliches, Metro East, Valenzuela, Commonwealth, Tanay, and Baesa, among others)

Locations for discriminate market (Manila and Puerto Domestic Airports)

Home services in urban areas and one provincial (Palawan)

Page 9: VIBES Case Study

VVISUALLY ISUALLY

IIMPAIRED MPAIRED

BBROTHERHOOD for ROTHERHOOD for

EEXCELLENT XCELLENT

SSERVICES, Inc.ERVICES, Inc.A case analysis using the 7 of the 13-P Approach Presentation by:

Mark Valino10 May 2010

Ateneo Graduate School of Business